Setting Up The Projector - Cisco TelePresence System 3200 Use & Care Manual

Setting Up CTS Components
•
•
Troubleshooting Microphones
Use
Table 10-4
Problem
Sound is muffled.
Cisco TelePresence 3000/3200 only
Sound registers at the wrong
microphone.
No sound registers.
Microphone icon with red pipe
displays.
Microphone icon with question
mark displays.

Setting Up the Projector

To set up the projector, complete the following steps:
Note The following procedures are specific to the Sanyo PLV-Z4 and PLV-Z5 projectors.
Cisco TelePresence System 3200
10-14
Click Refresh Microphones Status (CTS-3200s only) to update the on/off status of all
microphones.
Click Stop when setup is complete.
Table 10-4 to troubleshoot problems with microphones.
Troubleshooting Chart for Microphone Problems
Possible Cause
Something near or on the
microphone is distorting the
sound.
Microphone cable is not
connected to its corresponding
codec.
Microphone cable is not
connected or is only partially
connected.
Microphone is not connected.
One of the microphones is
unplugged.
Chapter 10 First-Time Setup
Possible Solution
Move objects away from the
microphone.
Check that the cable from the
microphone is plugged into the
correct receptor on the codec.
Plug all microphones into the
primary codec.
Check that the system is plugged
in and power is on.
Check that the microphone plug
is firmly seated in the correct
connector on the primary codec.
Check that the mute light on each
microphone is lit. An unlit light
indicates that the microphone is
not plugged in.
Lightly tap the microphone to
see if sound registers.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system, but no sound
registers on the microphone.
Check that the microphone is
properly plugged in.
Check that the microphone is
properly plugged in.
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