Third-Party Voice Mail Support; Voice Mail Transfer Keys; Msg Key; One-Touch Key For Voice Mail - Panasonic DBS 576HD Technical Manual

THIRD-PARTY VOICE MAIL SUPPORT

The DBS 576HD also provides features for external Voice Mail products from a third-party vendor.
Some of these features are explained below.
NOTE: The fact that the DBS 576HD offers these features does NOT guarantee that all features
offered by the third-party Voice Mail manufacturer will work with the DBS 576HD.

VOICE MAIL TRANSFER KEYS

Description:
Users can program any one-touch key on their phones to transfer to a mailbox without waiting for
the Voice Mail system to answer. Two Transfer Keys are available. One can be used for external
transfers to greetings, and the other for external transfers without greetings.
Benefits:
• Calls can be transferred to a personal mailbox faster, with fewer buttons to press.

MSG KEY

Description:
Large-Display phone users can program the MSG key to retrieve their Voice Mail messages.
Benefits:
• The MSG key is already labeled; it's simple to remember and simple to press.

ONE-TOUCH KEY FOR VOICE MAIL

Description:
Allows a user to program any one-touch key on the phone to automatically dial Voice Mail. The
dial number for Voice Mail along with the user's password can be stored under the key. If this
feature is programmed on an FF-key, the key will flash red when a new message is left in your
voice mailbox. This key can also be used by the Attendant to transfer a caller into a specific
person's mailbox, by hitting the Voice Mail key and the DSS key for that person.
Benefits:
• Allows a station user to have a larger message waiting lamp for Voice Mail and a
quicker way to retrieve messages from Voice Mail.

ANSWER SUPERVISION FOR VOICE MAIL

Description:
The DBS 576HD can be programmed to send an answer supervision signal to a 3rd-party Voice
Mail or Auto Attendant system, when the extension user answers a call. (Voice Mail doesn't wait
for the ringing to stop before releasing the call.)
Benefits:
• Voice Mail releases calls to the extension more quickly.
• The one-touch access and flashing key serves as an excellent tool for prompt voice
mail interaction.

DID TO VOICE MAIL

Description:
DID numbers can be assigned to ring directly to a voice mailbox that is not associated with a
physical station. When the Voice Mail answers the DID call, automatic digits can be sent to route
the call to a specific personal mailbox.
72 Chapter 5 - Special Applications