Konica Minolta bizhub PRO C5500 Solution Manual page 9

bizhub PRO C5500
Description
Quick Cal/Color Cal option is not shown. Only one calibration type is listed.
Solution
CAUSE: Desired calibration device is not set.
SOLUTION: From CREO© interface select File=> Preferences=> Calibration Device=> Select Desired Calibration type. Off-the-glass = Color Cal
Device Tool = Densitometer.
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD
Solution ID TAUS0902121EN*
Description
Cannot print when using 64-bit Microsoft® Windows Vista™ and IC-303 running firmware version 1.01.
Solution
CAUSE: Microsoft® Windows Vista™ driver incompatibility with older Fiery® system software.
SOLUTION: Update Fiery® system software to version 2.0 or above. The latest version firmware or system software is available via the Konica Minolta
Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by Rabindranauth Ramkumar, KMBS/Tampa, FL
TAUS0902138EN*
Solution ID
Description
"Can't use this function in the current authentication mode" message when you try to log in through the engine NIC via a web browser and enter Machine
Manager Setting => Account Track Setting.
Solution
CAUSE: Account Authentication or Account Name Input is turned OFF on the engine. (Account Track and User Authentication)
SOLUTION: Turn ON Account Authentication or Account Name Input. (There is no need to Turn the engine OFF when this feature is enabled)
Note : Please see attachment for message. To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the
Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0902160EN*
Description
Print jobs failing to process when selecting 8.5x11R size paper with image quality set to High. Job prints normally when 8.5x11 paper is selected.
Solution
CAUSE: Print controller version 2.0 software bug.
SOLUTION: Load the version 2.0 Service Pack 1 (SP1) using the installation procedure in the attached Release Notes. To viewthe PDF, Adobe Reader®
must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
Note : Service Pack 1 (SP1) is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by
clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by Ian Lynch, Production Print/SSD
TAUS1000116EN*
Solution ID
Description
Fiery® IC-305displays "check copier power and cable connections" on the LCD panel.
Solution
CAUSE:The Fiery® interface card has become dislodged fromthe PCIslot.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Controller - no or slow print, scan failure, garbled data, lockup
9
Solution Usage
Solution Usage
Solution Usage
Solution Usage
March 2010