Konica Minolta bizhub PRO C5500 Solution Manual page 176

bizhub PRO C5500
Solution ID TAUS0702322EN*
Description
After installing the print driver (PCL or PostScript) on Microsoft® Windows Vista™, the User Authentication/Account Track selection is unavailable.
Solution
To enable User Authentication/Account Track in the print driver, perform the following:
1. Enter the Printer Properties of the driver.
2. Select the Configure tab.
3. Under Device Option, select the desired mode (User Authenticationor Account Track).
4. Enable the option in the drop down below Device Option.
5. Select Apply.
6. Verify that User Authentication/Account Track is available.
TAUS0702483EN*
Solution ID
Description
Setting SNMP v1/v2c "read/write community" names through PageScope Net Care.
Solution
Changing the read and/or write SNMP "community names" can be implemented as a security measure through PageScope Net Care. Please see attached
document for instructions.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html
Solution ID TAUS0702952EN*
Description
Number of pages/sets remaining in a job is not displayed when printing.
Solution
CAUSE: This is specification for this machine. It will not display the pages/sets remaining in a print job on the mainbody display.
SOLUTION: This information can be viewed in EFI Command WorkStation™ (CWS)version 4.5 or higher. CWSwilldisplay the pages/sets remaining in a print
job.
Solution ID TAUS0634060EN*
Description
List of equipment that is no longer being supported.
Solution
Please see attached Product & Technical Support Bulletins 1792 and 2443 andMarketing Bulletin#07-GB-016.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html
Solution ID TAUS0701422EN*
Description
Unable to configure options on the PostScript driver after downloading the shared driver from Fiery® controllers (running Microsoft® Windows). The Add
button and Update button are grayed out.
Solution
CAUSE: The driver installed locally on the Fiery® controller is incorrectly configured.
SOLUTION: From a workstation in the local subnet access the Fiery® controller using Microsoft® Windows Remote Desktop:
User id:administrator
Password:Fiery.1
1.In the Printer and Faxes window (Start=> Settings=> Printers and Faxes) right-click on the Print object and select Properties.
2.Confirm that Two-Way Communication is checked and localhost is defined as the printer TCP/IP Address or DNS name.
3.Click Update or Defaults to populate the Installed Options field with the correct items.
4.Exit Remote Desktop.
5.Download the configured print driver from the Fiery® controller to the workstation using the SMB method (above).
6.Confirm that the driver options are configured correctly by checking properties of the new driver.
Note : It may be necessary to delete the previous printer object and print driver (using server properties) reboot the workstation, then install the shared
driver from the Fiery® controller.Please review the attached PDF containingscreen shots for further detail.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
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Solution Usage 6
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Solution Usage
Solution Usage 3
Solution Usage 2
Solution Usage 1
March 2010