Konica Minolta bizhub PRO C5500 Solution Manual page 37

bizhub PRO C5500
Note : If you getonly the URL link and have selected Send Scan as Attachment, the Attachment Max Size (Step 3) needs to be increased.
Unable to create scan boxes using Remote Scan software. The scan boxes do not appear at the Scan/HDD
CAUSE: The Creo® has been joined to the customer domain or has been signed-on toan account other than the operator account.
SOLUTION: Log onto the Creo® locally using the default account ( operator ) and password ( colorserver ).
Unable to scan to FTP or E-mail when using an IC-301 controller (bizhub PRO C500 only)
CAUSE: These options are not available when using an IC-301. Only a Fiery® controller will provide these scanning options.
SOLUTION: Scanning will need to be performed using the Remote Scan utility (provided on the User CD). Once the scans are retrieved with this utility, the
scans can then be manually E-mailedor moved to an FTP site.
Remote Scan Application information
Location - D:\Utilities\PC Utilities\RemoteScan.exe
How to lauch - Start => Programs => IC304 => Remote Scan Application
SPECIAL NOTE : Solution contribution by Ed Bellone/Freddie Burnham/Cesar Jimenez, Production Print/SSD
TAUS0700374EN*
Solution ID
Description
HD-506 Hard DiskDrive (HDD)information.
Solution
Starting with version 15 firmwarefor the bizhub PRO C6500, the usage of the HD-506 option has changed.It is no longer used when printing.It isonly used for
stamps, watermarks, and overlays when copying.
The HD-506 is actually a kit (p/n A03Y0Y0)that includes 4x40GB hard drives (1 per color channel) mounted to a single board.The drives are formatted
(FAT32) and contains pre-loaded stamps and watermarks with plenty of room for user overlays.
Notes :
1.The part numberto orderan individual hard diskdrive is A03Y R701 00 (see attached Parts Manual).
2. Please refer to attached Installation Instructions for additional information.
3. To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
CAUTION :Because the HDDs have a unique partition and format, "generic" HDDs cannot be used.
SPECIAL NOTE : Solution contribution by Jim Behrends,Ed Bellone, Mark D'Attilio and Cesar Jimenez, Production Print/SSD
TAUS0701879EN*
Solution ID
Description
How to transfer Management Lists to a USB drive and capture the Management Lists electronically.
Solution
To capture the Management Listselectronically (sample attached), perform the following:
1. Insert the USB drive into the Service Port on the bizhub PRO C6500.
2. Press the following keys in this order:
a. Utility/Counter
b. Detail
c. Help
d. Utility/Counter
e. Mode Check
SPECIAL NOTE : Solution contribution by Cesar Jimenez/David Aekus/Ed Bellone, Production Print/SSD
Solution ID TAUS0702513EN*
Description
How to install/connect an Equitrac© device.
Solution
There are 2 different methods for connecting the device.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
37
Miscellaneous
17
Solution Usage
16
Solution Usage
Solution Usage 16
March 2010