Konica Minolta bizhub PRO C5500 Solution Manual page 138

bizhub PRO C5500
TAUS0657720EN*
Solution ID
Description
C-6801(C6801) at power up.
Solution
PROBABLE CAUSES:
1.Poor connection of the Operation panel.
Reseat Operation panel connectors.
2.Communications error between the Overall CB, PRCB and the Operation panel.
Reseat the connectorss on the CB and the PRCB.
SPECIAL NOTE : Solution contribution by Jim Behrends and Ed Bellone, Production Print/SSD
Solution ID TAUS0658165EN*
Description
C-283x codes.
Solution
CAUSE: LD Power becomes saturated when performing Auto Gamma adjustment in a low humidity condition.
SOLUTION: Perform the following adjustment:
1. [Utility].
2. [Machine Admin. Setting].
3. [System Setting].
4. [Expert Adjustment].
5. [Process Adjustment].
6. [Toner Quantity / Exposure].
7. Select the proper Exposure Adjustment [Yellow, Magenta, Cyan, or Black] by using the Next/Previous button.
8. Select Standard then select [-2] under Exposure.
9. Press OK.
Notes :
a.If the problem persists, replace the problem color drum since the cause of the SC is the combination of drum characteristic and humidity.
b. The following codes = colors: C-2831 = Yellow ; C-2832 = Magenta ; C-2833 = Cyan ; C-2834 = Black .
SPECIAL NOTE : Solution contribution by Ed Bellone and David Aekus, Production Print/SSD
TAUS0801834EN*
Solution ID
Description
Error code C-4850 (C4850).
Solution
PROBABLE CAUSES:
1. Firmware update required.
Please update to firmware version 40 or greater. The latest version of firmware, system software or print drivers is available via the Konica Minolta Download
Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
Note : If the problem occurs while using the SD-501, install mimimum version 30-GCD for the Saddle Stitcher. A C-4840 (C4840) code may also be
indicated.
2. The Overall Control Board has failed.
Replace the OACB (p/n A03UH0105A).
IMPORTANT : Firmware should be updated to version 40 before replacement of the OACB.
3. Incorrect initial settings. Perform the following:
a. Depress "Utility"
b. Select "User setting"
c. Select "Initial setting"
d. Select "Copy Initial Setting"
e. Select "ADF" or select "1 -> 1" on initial copy mode
f. Press "OK"
Note :This is a firmware bug that will be corrected a future release of firmware (above version 41).
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
138
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Solution Usage
Solution Usage 7
7
Solution Usage
March 2010