Konica Minolta bizhub PRO C5500 Solution Manual page 143

bizhub PRO C5500
resolve the problem.
SOLUTION: Remove the color registration assembly (p/n A03U R7980 0) and inspect the sensors. If toner or dust is deposited between the sensor and its
outer cover, the color registration assembly must be replaced.
SPECIAL NOTE : Solution contribution by Gary Scimeca, Production Print/SSD
TAUS0657642EN*
Solution ID
Description
Unable to scan to SMB.
Solution
CAUSE: SMB function is prohibited.
SOLUTION: To enable SMB, perform the following:
1. Select Utility\Counter.
2. Select Machine Admin. Setting.
3. Select System Setting.
4. Select Operation Prohibit Set.
5. Select Scanner Prohibit Setting.
6. Select Permission next to the SMB tab.
7. Exit the Administrator mode.
SPECIAL NOTE : Solution contribution by Cesar Jimenez/Ed Bellone/David Aekus, Production Print/SSD
TAUS0700314EN*
Solution ID
Description
"Can Not Use This Function in the Current Authentication Mode" messagein the browser. Unable to access Account Track via the machine NIC.
Solution
CAUSE:User Authentication has accounts input, is enabled, or the User Distribute Number is not set to 0.
SOLUTION:To allow access to the Account track, perform the following at the machine:
1.Enter the Machine administrator mode and delete any User Authentication accounts that have been created.
2.Set the User Authentication to OFF.
3.Set the User Distribute Number to 0.
Note : The User Distribute Number will not reset to 0 if accounts have already been created.
Once this has been done, access is allowed to the Account Track setup page of the machine NIC using a web browser.
SPECIAL NOTE : Solution contribution by Greg Lantowski and Gary Scimeca, Production Print/SSD
TAUS0701201EN*
Solution ID
Description
Machine stops printing and indicates "Dehumidifying".
Solution
CAUSE: Print during temperature control is set to "Not allowed".
SOLUTION: Change Print during temperature control to "Allowed" by setting DIPswitch 18-4 to 1 in the Software Switch Setting Mode.
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
TAUS0701457EN*
Solution ID
Description
C-1132 when not using the Punch option. Code may occur after replenishing stock in the bypass tray during a run.
Solution
CAUSE: The Home Position Encoder Wheel is contacting the Home Position Sensor (PS301).
SOLUTION: Check for proper placement of PS301 or excessive play of the Encoder Wheel. PS301 (p/n 13QA 8552 1) should be replaced if damaged due to
contact.
SPECIAL NOTE : Solution contribution by David Aekus and Chuck Tripp, Production Print/SSD
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
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March 2010