When installing system code on an IC-303, the controller is booted from the system DVD, but nothing appears to install and the front LCD panel just displays

the Fiery® logo.

Solution

CAUSE: The FACI option is enabled on the IC-303.

SOLUTION: If the FACI option is enable on the IC-303, it is assumed that a monitor, keyboard and mouse is also connected. The FACI option disables the

front panel messages that would normally be displayed as part of setup and displays them on the external monitor. The monitor, keyboard and mouse are

required items to install and reinstall system code on a FACI-enabled IC-303. Without these items being attached, no response can be made to the

installation program.

SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD

TAUS0800376EN*

Solution ID

Description

The 1-V80PE patch does not work properly for the Fiery® IC-408 v1.0a.Itdoes not show up on the Fiery® Configuration Page and does not allow any

additional patches to be installed.

Solution

CAUSE: Updated patch required.

SOLUTION: The original patch has been removed from the KMBS SSD Download Selector andanother version of 1-V80PE is available. To verify between

old and new,check the file properties: Right-click => Properties; the file size of the bad patch is 1.51MB ( 1,585,202 bytes ) and the file size of the

good patch is 1.51MB ( 1,590,397 bytes ).

Note : There are currently 5 patches available for the IC-408 v1.0a code (see attached list). Patch 1-V80PE and 1-VA0ZQ are the same; 1-V80PE is for the

bizhub PRO C6500 and 1-VA0ZQ is for the bizhub PRO C5500. Please be sure to read the release notes carefully as the install process does vary between

patches.

Also, attached is a configuration page fromthe SSD/ESSIC-408 installed on a bizhub PRO C6500, the first 4 patches were manually installed and all the rest

are from performing the system updates.

SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD

Solution ID

TAUS0801532EN*

Description

"Press Start to restart" message when printing on custom size paper with no finishing options installed using either the IC-408 or IC-305.

Solution

CAUSE: Special firmware required.

SOLUTION: Install special Image firmware version GCB-30 for bizhub PRO C6500, orGCB-12 for bizhub PRO C5500 to correct this issue. The latest version

firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by

clicking on 'Download MSDS, Drivers, Firmware and more'.

SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD