Konica Minolta bizhub PRO C5500 Solution Manual page 124

bizhub PRO C5500
Note : To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0801330EN*
Description
When attempting to unpack the Macintosh® driver (a file in .sit format) thefile is opened in Microsoft® Word instead of uncompressing it.
Solution
CAUSE: Stuffit® is not installed on the computer.
SOLUTION: Please download and install Stuffit® on the Macintosh®.
SPECIAL NOTE : Solution contribution byJohn Meyer, North Shore OfficeMachines.
TAUS0801980EN*
Solution ID
Description
"Device can not print in accordance w/guidelines pick another printer" message when trying to print postage from Stamps.Com.
Solution
CAUSE: Driver incompatibility.
SOLUTION: Stamps.com states that they will not work with Konica Minoltadrivers.The only thing they will do is print labels, and you have to purchase the
labels from Stamps.com.
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD
Solution ID TAUS0808318EN*
Description
Meter readings that are exported to an Microsoft® Excel file from the main body NIC are incorrect when compared to the software meters of the machine.The
total B&W and Color are totalled under the color column andthere is nothing in the B&W column.
Solution
CAUSE:Incorrect settings of TOTAL set for the account under Account Track.
SOLUTION:When setting up a new account change the upper limit setting from "TOTAL" to "INDIVIDUAL".
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
Solution ID TAUS0808425EN*
Description
Tabloid (11x17) booklet creation on a Fiery® IC-408, IC-303 and IC-305.
Solution
Please perform the step-by-step proceduresin the attached documentation. To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be
downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0900947EN*
Description
Log file dates are incorrect when exporting from Command WorkStation™ (CWS). Process used: Open CWS=> click SERVER=> click LOG=> click
export. Name the file and click SAVE.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
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Software/Driver related
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March 2010