Konica Minolta bizhub PRO C5500 Solution Manual page 140

bizhub PRO C5500
2.Please referenceversion 26 Release Notes prior to installation. The HD-506 Installation and Parts Manuals are also attached for reference.
3. To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Ed Bellone/Freddie Burnham/Mike McCarthy/Cesar Jimenez, Production Print/SSD
TAUS0702537EN*
Solution ID
Description
Touchscreen is not responding. If out of adjustment, how can the touchscreen be adjusted?
Solution
CAUSE: The touch panel (touchscreen) is out of adjustment and no longer responds.
SOLUTION: To adjust the touchscreen, perform the following:
1.Selectthe Utility/Counter button.
2. Select 04 Touch Screen Adjustment.
3. Following theon-display prompts, touch the points on the display.
4. Touch theCheck boxes on the display to verify.
5. Save bypressing the hard key 0,then exit with hard key 1.
Note : If adjustment must be made whenmachine has a service code,perform the following:
a. Power on machine holding Utility/Counter button.
b. Press the Access button.
c.Press the 4 on keypad.
d.Following theon-display prompts, touch the points on the display.
e.Touch theCheck boxes on the display to verify.
f.Save bypressing the hard key 0,then exit with hard key 1.
SPECIAL NOTE : Solution contribution by David Aekus/Cesar Jimenez, Production Print/SSD
Solution ID TAUS0800245EN*
Description
Paper skew from all paper trays.
Solution
CAUSE: Misalignment of the transfer belt (p/n A03U 5042 00).
SOLUTION: Repair or replace the transfer belt as necessary.
Note : Install countermeasure against tension roller dropping out modification for the transfer assembly. This modification will prevent the transfer belt from
walking to one side. See attached Bulletin Number6241.
To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0657063EN*
Description
C-3911 (C3911) code at power up.
Solution
PROBABLE CAUSES:
1.Failed temperature sensor/1 (TEMS1).
Replace temperature sensor/1 (p/n 65AA 8801 0).
2. Failed ACDB.
Replace the ACDB (p/n A03U H520 01).
SPECIAL NOTE : Solution contribution by Ian Lynch/Ed Bellone, Production Print/SSD
Solution ID TAUS0657601EN*
Description
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
140
5
Solution Usage
Solution Usage 5
Solution Usage 4
Solution Usage 4
March 2010