Konica Minolta bizhub PRO C5500 Solution Manual page 137

bizhub PRO C5500
SD-501, PLEASE EXCHANGE TRIMMER RECEIVER OF SADDLE STITCH UNIT message.
Solution
CAUSE:The surface of the cutting board of the trimmer unit has reached its useful life (after 18,900trim cycles).
SOLUTION:The cutting board (p/n 15AN 5282 1E), also referred as the trimmer receiver or the catching plate, must be replaced.The part can be found in the
SD-501 Parts Guide Manual in the paper adjustment unit sectionat theend of the manual.Replacement procedure can be found in the SD-501 Field Service
Manual and is titled as:Replacing the trimmer board assembly.
Note : See attached instructions. To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web
site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Bob Moeller/Mike McCarthy/David Aekus/Ed Bellone, Production Print/SSD
Solution ID TAUS0657064EN*
Description
C-3912 (C3912) code at power up or "Machine warming up please wait" message.
Solution
PROBABLE CAUSES:
1.Failed ACDB.
Replace the ACDB (p/n A03U H520 02).
Note : Before replacing the ACDB ensure that temperature sensor/3 (TH3) is working. TH3 will read if one of the fuser lamps is open.
2. Failed fuser lamp(s).
Check continuity of the three upper fuser lamps L2, L3 and L4. Replace failed fuser lamp (p/n A03U M32E 00).
SPECIAL NOTE : Solution contribution by Jim Behrends/Mike McCarthy/Ed Bellone/David Aekus, Production Print/SSD
TAUS0701563EN*
Solution ID
Description
C-C133 code after installing firmware or shortly after power ON.
Solution
PROBABLE CAUSES:
1. Failure of the memory control board.
Replace the memory control board (p/n A03U H040 13).
2. A modifiedMemory Control Board was not installed before the firmware was upgraded. Machines below serial number A03010000516 need the modified
board installed before upgrading to version 25 firmware. (bizhub PRO C6500/C6500P)
Install the modifiedMemory Control Board (p/n A03U H040 13). Refer to page4 of the attached Bulletin Number 5898. To viewthe PDF, you may need to
download a free copy of Adobe Reader®.
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD and John Auxier, KMBS/Peoria, IL
TAUS0702328EN*
Solution ID
Description
C-2721 (C-2721) shortly after power up or during operation.
Solution
PROBABLE CAUSES:
1.FailedHV2.
ReplaceHV2 (p/n A03U M404 00).
2. Bad connection.
Re-seat the connection to the separation pole of the separationdischarge section.Please see attached diagram from the Field Service Manual.To viewthe
PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
Note : The code does not appear immediately after pre-drive; it appearswhen a copy is made and the paper stops at the separation section.
3. Separation abnormality; poorconnection of the Powering Block A Assembly (p/n 65AA R7460 0), and/or the Powering Block 1 Assembly (p/n 65AA R7270
0) and/or Separation Wire (p/n 65AA 9025 0).
Check the connectors of the power blocks for corrosion, proper alignment and contact. Replace as necessary.
SPECIAL NOTE : Solution contribution by Marco Cortez, KMBS/San Diego and Mark D'Attilio/Freddie Burnham/Ian Lynch/Ed Bellone, Production Print/SSD
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
137
Solution Usage 8
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Solution Usage
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Solution Usage
March 2010