Konica Minolta bizhub PRO C5500 Setup Instructions
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Konica Minolta bizhub PRO C5500 Setup Instructions

Konica Minolta bizhub PRO C5500 Setup Instructions

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bizhub PRO C5500/C5501, C6500/C6501
Main Body NIC
bizhub vCare/CS Remote Care
HTTP (Simplex) Setup Instructions
Version 1.5
Created: 10/15/09

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Summary of Contents for Konica Minolta bizhub PRO C5500

  • Page 1 PRO C5500/C5501, C6500/C6501 Main Body NIC bizhub vCare/CS Remote Care HTTP (Simplex) Setup Instructions Version 1.5 Created: 10/15/09...

  • Page 2: Table Of Contents

    Purpose: This documentation is for setting up bizhub PRO C5500/C5501 and C6500/C6501 for vCare/CSRC One–way (Simplex) HTTP communication. Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s worldwide CS Remote Care System (CSRC). Overview: The settings entered into the CS Remote Care section of the bizhub are intended to do the following: Set the MFP with the current date, time and time zone according to Military Time.

  • Page 3: Administrative Requirements Prior To Mfp Http Setup

    In order to enable HTTP communication for the C5500/C6500 minimum ver.40 FW is required. When security enhanced mode is set to ON, the use of the Main Body NIC for vCare/CSRC is not possible. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 2 of 18...

  • Page 4: Setting Mfp Date/Time Settings

    14. Enter Time Zone and then [+ <-> -] button. a. Eastern Time Zone: -05:00 b. Central Time Zone: -06:00 c. Mountain Time Zone: -07:00 d. Pacific Time Zone: -08:00 15. Press OK. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 3 of 18...

  • Page 5: Verifying The Machines Network Settings

    6. Enter Authentication Password: example: kmbs1 7. Enable [Proxy Server], [Proxy Server Address Set], 8. [Proxy Server Port] and/or [Enable SSL] as required Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 4 of 18...

  • Page 6: Enabling Vcare Settings In Service Mode

    7. Press Return and Close 8. In TECH REP MODE, select [03 System Setting] -> [01 Software Switch]. 9. Only for the bizhub Pro C5500/C6500, set dipswitch 16 bit 7 to ON(1) in order to use the Main Body NIC for vCare.
  • Page 7 15 bit 5 to On(1). (Enables CSRC Communication for the engine). 11. Set dipswitch 14 bit 7 to On(1) to enable HTTP Communication 12. Set dipswitch 15 bit 0 to Off(0). Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 6 of 18...

  • Page 8: Setting Vcare Settings In Service Mode

    6. Select ID Code and enter your Seven Digit Number (This Number is designated for each technician). Recommend using your current Tech Number and adding 1’s to complete Seven Digits. 7. Select ID Code again. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 7 of 18...
  • Page 9 Note: The [Center ID] will be provided by your vCare Administrator. 12. Select Web Server and Enter the Web Server’s IP Address/WebDAV Example: 123.1.1.123/WebDAV Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 8 of 18...
  • Page 10 13. Select Cryptogram and select Not Use Cryptogram. Note: The exception would be if you had been otherwise instructed by your vCare Administrator. 14. Select OK Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 9 of 18...

  • Page 11: Heart Beat Setting

    2. The Default [Heart Beat Setting] is Enable. 3. Press [Heart Beat Setting] to configure the Heart Beat function. 4. Select to Enable or Disable. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 10 of 18...
  • Page 12 The Heartbeat function provides a status update of the MFPs condition. This setting is not necessary to be configured, if MFPs are configured to report on a Daily basis. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 11 of 18...

  • Page 13: Setting Vcare Date/Time Settings

    Mountain Time Zone: -0700 d. Pacific Time Zone: -0800 3. Press [OK] Note: Make sure to press the “Set” button after entering “Date/Time” and “Time Zone” settings. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 12 of 18...

  • Page 14: Periodical Transmission Setting

    From the [HTTP(Simplex) Setting Menu], select [Data Collection Setting] Select Basic Data, Machine Adjustment Data and Coverage Data Note: The other selection is not used at this time. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 13 of 18...

  • Page 15: First Callt O The Vcare System

    5. Enter your Seven Digit Number (This Number is designated for each technician). Note: Recommend using your current Tech Number and adding 1’s to complete Seven Digits. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 14 of 18...

  • Page 16: Troubleshoot Communication Issues

    3. Enter the IP address of the Main Body NIC into the address bar of the Browser. Example: http://11.11.5.2 4. Select Extension for Maintenance. 5. The default user name is [ce] lower case. 6. The default password is [92729272] Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 15 of 18...
  • Page 17 10. From the [Extension for maintenance] menu, select [Mail Log]. Note: Even though HTTP communication is being performed the HTTP communication results are displayed through the “SMTP LOG.” Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 16 of 18...

  • Page 18: Printing A Vcare Communication Log

    2. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter Tech Rep Mode. 3. In [Service mode], select [List Output]. 4. Select [Communication Log List] and press the “Copy” at the upper left. Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 17 of 18...
  • Page 19 If the “Communication Log List” button does not appear, in [Service Mode] > select [System Setting] > [Software DIPSW Setting] and set [30-1] to On(1). Konica Minolta bizhub PRO C5500/C5501, C6500/C6501 Main bizhub vCare HTTP Setup Guide Page 18 of 18...

This manual is also suitable for:

Bizhub pro c5501Bizhub pro c6500Bizhub pro c6501

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