Konica Minolta bizhub PRO C5500 Solution Manual page 172

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bizhub PRO C5500
6. Select Add in User Register Section.
7. Input the user name, password, and Belong To section.
8. Select OK.
Note: When the user logs into the machine he will sign in under User Auth > User Name > Password. Under Section Auth, input Section Name >
Password, which was previously entered under Register User in User Authentication. At this point the user can access different account track users.
SPECIAL NOTE: Solution contribution by Rich Raynor, ASG/SSD
Solution ID
TAUS0901051EN*
Description
Operation panel LCD touchscreen is jittering or blinking light/dark quickly.
Solution
CAUSE: DCPS2 has failed.
SOLUTION: Replace DCPS2 (p\n A03U M402 01).
SPECIAL NOTE : Solution contribution by Gregg Gallant, Production Print/SSD
Solution ID
TAUS0901064EN*
Description
Machine continues to run after a jam occurs and will eventually cause a C-xxx code.
Solution
CAUSE: DIPsw 12-2 is set to "1" (OFF).
SOLUTION: Set DIPsw 12-2 to " 0" (ON). DPSW 12-2 controls all jam sensors for the main body and, by default, it is set to"0" (ON) state which enables the
jam sensors. This should only be set to"1" (OFF) for testing/troubleshooting purposes, and should be immediately set back to its default "0" (ON) state when
complete.
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD
TAUS0901250EN*
Solution ID
Description
Vertical lines are displayed spaced at .5 inches on the operation panel touchscreen.
Solution
PROBABLE CAUSES:
1. The OACB has failed.
Note : The operation panel has been replaced.
Replace the OACB (p/n A03U H010 5A).
2. DCPS/1 has failed.
Replace DCPS/1 (p/n A03U M401 00).
3.Power supplied to theMFP is inadequate. When the fusing unit heat lamps turn on, there ishigh current drawand the supplied power degrades to the point
that itmay cause erratic operation andcontrol panel issues.
Use a meter and verify that eachside of the outlet has 105V AC to 120V AC. If this is not the case, request the outlet be checked by an electrician.
Note : Power requirements:
208V ACto 240V AC,60Hz, 16A, (dedicated line)
SPECIAL NOTE : Solution contribution by Mark D'Attilio/Gary Scimeca/Ed Bellone, Production Print/SSD
Solution ID
TAUS0901352EN*
Description
C-C104 (CC104) at power up.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
172
Solution Usage
Solution Usage
Solution Usage
Solution Usage
March 2010

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