for use by an experienced Microsoft Exchange 2007 Administrator, as failure to follow these instructions in any way may have a detrimental effect on E-mail

flow in Exchange 2007. The instructions provided have been tested numerous times and are known to work. They are currently in production use in-house at

Konica Minolta and several customer environments.

SPECIAL NOTE : Solution contribution byIan Lynch/Mark D'Attilio, Production Print/SSD and Jim DiSarro/Jim Behrends, Workgroup/SSD

Solution ID

TAUS0656888EN*

Description

When printing a calibration page from ColorWise™ Pro tools or the MFP LCD, the page does not print. There is nomessage on the printer orcontroller that

indicates the job was sent.

Solution

PROBABLE CAUSES:

1. There is a mismatch between the default paper media settings on the IC-303 and the paper drawer settings on the engine.

The IC-303 ships with default paper settings of Plain, White, 64-74. If the paper drawer of theengine is not set to these same settings, the job will not print

until the drawer is configured to match these settings. There will not be an indication on the IC-303 panel and the job will also not show up in the job list on the

engine. The only place that the problem can be observed from is Command WorkStation™.

To have all jobs print, based on the drawer settings by default, enter the IC-303 "Launch Configure" through a web browser and edit the PS settings for paper

type "PDL => PS". Paper weight should be set to "Printers Default".

Note :When printing an IC-303configuration page, the paper weight will show as "0" for this setting.

2. Incorrect DipSW setting.

Verify that DipSW 24-2 is set to "0".

SPECIAL NOTE : Solution contribution by Clinton Marquardt, ESS/BSE and Ed Bellone, Production Print/SSD

Solution ID

TAUS0700089EN*

Description

The IC-408 will not boot completely and powers OFF when connected to the bizhub PRO C5500/C6500.

Solution

CAUSE: The IC-408 is not connected to an "Entry" version of the bizhub PRO C5500/C6500.

SOLUTION: The IC-408 is designed for use with the "Entry" version of the bizhub PRO C6500, and ONLY supports that peripheral configuration. If the

controller boots on a "PRO" version of the C6500 and detects unsupported peripherals, it will power itself OFF. The IC-408 will only support a limited number

of peripherals that are only available on the "Entry" system.

Notes :

1.Please see attached configuration sheets for the applicable model.

2. To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:

http://www.adobe.com/products/acrobat/readstep2.html

SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD

TAUS0702624EN*

Solution ID

Description

Unable to insert simplex tabs into duplex print job using the IC-408 controller.

Solution

Controller - no or slow print, scan failure, garbled data, lockup