Konica Minolta bizhub PRO C5500 Solution Manual page 17

bizhub PRO C5500
Description
A "halo" or "blasting" around black text, most noticeable toward the front or rear edge.
Solution
PROBABLE CAUSES:
1. Incorrect settings.
Please perform the following:
Select:
a. Utility=> Machine Admin=> System Setting=> Expert Adjustment=> Process Adjustment.
b.Toner Quantity=> Black. Change the setting to -1 and recheck the image. If needed, change the setting to -2 and so on, rechecking the image after
each change.
Note :This adjustment can affect the max density of the image so do not set the value unnecessarily low.
Select:
a. Service Mode=> Process Adjustment=> Process Fine Adjustment=> Covered Margin.
b. K (Black). Change the value to+2 (increase if necessary).
2. FailedWrite Unit.
ReplaceWrite Unit (Black write unit- p/n A0U0 R707 00 andColor write unit- p/n A0U0 R708 00).
SPECIAL NOTE : Solution contribution by Clinton Marquardt, ESS and Ed Bellone, Production Print/SSD
TAUS0702887EN*
Solution ID
Description
Dirty copies with lines and possible noise.
Solution
CAUSE: Transfer belt cleaning blade flipping due toinsufficient lubrication of the transfer belt cleaning blade.
SOLUTION: To allow for sufficient lubrication of the transfer belt cleaning blade set software DipSW 20-4 to 1 (enabled).To set DipSW 20-4 to 1, perform the
following:
1. Enter Service mode.
2. Select [System Setting].
3. Select [Software SW Setting].
4. Set switch 20-4 to 1. 5.
5.Exit Service mode.
SPECIAL NOTE : Solution contribution by Ed Bellone/Ian Lynch, Production Print/SSD
TAUS0801085EN*
Solution ID
Description
Security lines on copies after a new install.
Solution
CAUSE: Initial settingsdid not take when programmed.
SOLUTION: Time and date, telephone and ADF serial numbers need to be re-entered:
1. Sub-power ON => Utility/Counter => Machine Admin settings => System settings => Date and time setting => (Enter year/month/day/time)
=> OK => Exit =>PowerOFF sub-power switch.
2. Enter Service Mode => System settings => Setup date input => (Enter year/month/day) => OK.
CAUTION : DO NOT POWER OFF. Leave machine in Service Mode.
3. In the Service Mode => System settings => Telephone setting => (Enter 16-digit number) => OK.
CAUTION : DO NOT POWER OFF. Leave machine in Service Mode.
4. In the Service Mode => System settings => M/C serial number setting => touch ADF => (Enter ADF serial number) => OK => PowerOFF
sub-switch.
5. PowerON sub-switch and run copies with no security lines.
SPECIAL NOTE : Solution contribution by Mike McCarthy/David Aekus/Ed Bellone/Ian Lynch/Chuck Tripp, Production Print/SSD
TAUS0801344EN*
Solution ID
Description
Poor quality on thick stock glossy paper only.
Solution
CAUSE: Deformed registration guide plate 2.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
17
Image blank or solid color
Solution Usage
Solution Usage
Solution Usage
March 2010
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