This issue has been escalated to Konica Minolta Business Technologies in Japan.
KMBS/SSD/ESS is working with our partners in support and R & D in Japan to obtain a resolution for this issue as quickly as possible.
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For phone advisors, please attach to this solution for an automatic E-mail that will be sent to the technician when this solution is updated. End the call with
call code "Escalated to Japan".
SPECIAL NOTE: Solution contribution by Tony Pizzoferrato, SSD/ESS
Copyright , Konica Minolta Business Solutions U.S.A., Inc.