use the ES-1000 for Calibrator or Spot-On. If the ES-1000 is being used on a Fiery® controller that has the FACI kit installed, the monitor provided with the

FACI kit contains a powered USB hub in its base. This should function the same as any hub that would be provided by EFI tech support. Plug the ES-1000

into the monitor hub and plug the monitor hub into the Fiery® USB port.

6. Ifhaving tried all the steps above, and ES-1000 is still not being detected, and,having determined that the device is bad by using the ES-1000 Diagnostic

Tool, then the RMA return process should be initiated. Again, please contactthe OEM or EFI Tech Support.

Note : To open the attached file using WinZip®, WinZip® must be installed. WinZip® can be downloaded from the WinZip® website:

http://www.winzip.com/ddchomea.htm . The file can either be saved to disk or opened. It is recommended to download the ZIP and open from the local

computer to view.

SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD

Solution ID

TAUS0701396EN*

Description

How to remotely Create, Import and Export Account Track accounts using a browser.

Solution

To create a large number of accounts in Account Track using an internet browser, follow these steps. This is faster and easier than creating them through the

engine control panel. It has been tested with up to 200 accounts. You can use this method to transfer Account Track Information from one engine to another.

1. Enable Account Track on the engine using its control panel.

a. Utility/Counter

b. Administrator Setting

c. User Authentication

d. General Setting

e. User Authentication

f. User Authentication = OFF

g. Account Track = ON

h. Account Name = OFF

i. Account Distribution Number = 1000

j. Account Track

k. Copier/printer = USE

l. Scanner = USE m. OK, Close, Close, Close.

2. Create at least one account using the control panel.

3. Export the account list from the engine to a local computer.

a. With a browser, connect to the engine. (Not the controller)

b. Using the web browser, go to Machine Manager Setting.

c. Login to the engine. Login Name = admin ; Password = 12345678 .

d. Setting Data Import/Export.

e. Account Track Data (Tab Separated).

f. Export.

g. Save the resulting file (vt_tab.txt).

4. Edit the exported file using Microsoft Windows Notepad or another text editor.

a. Add users as follows: password [TAB] username [TAB] 0 [Enter].

b. Repeat step (a) for each user. See the following example of an edited file.

c. Save the file.

5. Import the edited file back to the engine.

a. Click Import.

b. Browse to the edited file on the local computer.

c. Click Import.

Note : The transfer is in real-time without the need to reboot the engine. Please see the attached sample txt output and procedure. To viewthe PDF, Adobe

Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:

http://www.adobe.com/products/acrobat/readstep2.html .

SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD

Solution ID

TAUS0701453EN*

Description

Unable to access the printer from a web browser. Can print to and PING the machine.

Solution

CAUSE: TCP/IP conflict with another device on the network.

SOLUTION: Remove the network cable from the printer and PING the same TCP/IP address again. If there is a Reply from the same TCP/IP address, work

with the network administrator to identify the other network device with the same TCP/IP address as the printer.

SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD