Konica Minolta bizhub PRO C5500 Solution Manual page 161

bizhub PRO C5500
SOLUTION: Install latest firmware version.
Note : The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support
(CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by Rich Raynor, ESS/SSD
TAUS0703471EN*
Solution ID
Description
FS-503, will not staple.
Solution
PROBABLE CAUSES:
1. The box that catches all the staple trimmings is not installed or, is not installed properly.
Note : A staple cartridge with a red dot is displayed when the details icon is selected.
Inspect the metal sensor actuator at the rear of the box and insure that it is not bent. Insert the box fully and secure with the locking bracket.
SPECIAL NOTE : Solution contribution by Bob Moeller, Production Print/SSD
2. Modified parts are available to prevent staple failure. Please refer to attached Bulletin Number 6656 for the details. To viewthe PDF, Adobe Reader® must
be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
Solution ID TAUS0703561EN*
Description
FS-607, J-7225.
Solution
CAUSE: The folding paper exit sensor PS25 (page 19 of the FS-607 Service Manual) does not turn ON within a specified period of time after the folding knife
motor M19 (page 20 of the FS-607 Service Manual) turns ON.
SOLUTION: Check the sensor (72-44) and motor (72-43) in the I/O State confirmation mode for proper operation. Clean, adjust, and replace as necessary
(p/n 08AA85512 - PS25 and p/n 120H80012 - M19).
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
TAUS0703562EN*
Solution ID
Description
FS-607, J-7226.
Solution
CAUSE: The folding paper exit sensor PS25 (page 19 of the FS-607 Service Manual) does not turn OFF within a specified period of time after it turns ON.
SOLUTION: Check the sensor (72-44) in the I/O State confirmation mode for proper operation. Clean, adjust, and replace as necessary (p/n 08AA85512).
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
Solution ID TAUS0703601EN*
Description
Unable to browse to orPING the machine (main body) NIC.
Solution
CAUSE: The machine NIC setting is set to disable.
SOLUTION: Enable the machine NIC by setting DIPSW 22-0 to 1.
SPECIAL NOTE : Solution contribution by Ian Lynch and Ed Bellone, Production Print/SSD
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
161
Solution Usage
Solution Usage
Solution Usage
Solution Usage
March 2010