Konica Minolta bizhub PRO C5500 Solution Manual page 85

bizhub PRO C5500
Description
Can the developing unitsbe swapped for troubleshooting purposes?
Solution
The developing units can be swapped to troubleshoot error codes related to them. For example, the error code C-2803 is displayed, indicating the Cyan unit
has a failure. You may swap the suspected problem developing unit with the another developing unit (tape up the developer toner entrance hole) and power
on the machine. If the problem follows the developing unit and a different service code is indicated, then you have verified thatthe Cyan developing unit is at
fault.
SPECIAL NOTE : Solution contribution by Mike Galletta, Workgroup/SSD
Solution ID TAUS0800824EN*
Description
Part number for the 1st transfer pressure/release motor (M19).
Solution
The 1st transfer pressure/release motor (M19) is listed as a paper feed motor in the parts catalog (p/n 08AA 8003 0).
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD
Solution ID TAUS0800832EN*
Description
Updates to bizhub PRO C6500/6500P/5500 Service Manual.
Solution
Updates to bizhub PRO C6500/6500P/5500 Service Manual. For details, please refer to the attached document. To viewthe PDF, Adobe Reader® must be
installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by KMBT (Japan).
Solution ID TAUS0800888EN*
Description
Information on mixed media printing of PDF and Microsoft® Word documents with the IC-303 version 1.1.
Solution
The release of the IC-303 version 1.1 has provided additionalprint functionality with regards to mixed media documents. Listed below is some basic
information to be aware of when printing mixed media PDF and Microsoft Word documents.
The IC-303 PostScript print driver version 1.1 does not support the printing of mixed media PDFdocuments. Mixed media PDF documentsmust be uploaded
directly into Command WorkStation™ and then configured as needed for printing.
The printing of mixed media Microsoft® Word documents are supported from the IC-303 PostScript printer driver version 1.1, althoughensure that
thedocument paper size under Page Setup reflects the numerical value of the paper size and not the name. For example,a mixed media document that
consists of 8.5x11 and 11x17 pages must be set inPage Setup in Microsoft® Word to8.5x11 (not Letter) and 11x17 (not Tabloid).
Also,under the mixed media/Page Rangeselections of the driver orCommand WorkStation™, be sure to NOT designatethe "Paper Size" of each page range,
simply leaveit as "Document Setting".
SPECIAL NOTE : Solution contribution by Tony Pizzoferrato, ESS/SSD
Solution ID TAUS0801040EN*
Description
How to find/display the MAC address in a Macintosh® OS X environment (versions 10.1, 10.2, 10.3, 10.4, 10.5).
Solution
Please perform the procedures mentioned in the attached documentation. To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be
downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0801045EN*
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
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Miscellaneous
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March 2010