Konica Minolta bizhub PRO C5500 Solution Manual page 160

Ssd support solutions
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bizhub PRO C5500
Solution
CAUSE: A failed HV power source/1.
SOLUTION: Replace HV power source/1 (p/n A03U M403 00).
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID
TAUS0701020EN*
Description
Unable to feed from LCT when printing unless the LCT is manually selected.
Solution
CAUSE: The LCT is not included in the ATS/APS selection.
SOLUTION: Set the LCT in the ATS/APS selection and assign its priority. To Set the LCT in the ATS/APS selection, perform the following:
1. Press the [Utility/Counter] button.
2. Select [User Setting].
3. Select [System Setting].
4. Select [Feed Tray Setting].
5. Select [Feed Tray Auto Setting].
6. Select [Tray 4].
7. Set tray 4 priority using the Up/Down arrow.
8. Select [OK].
9. Exit the User Setting mode.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID
TAUS0702115EN*
Description
"Please load paper size" message from the platen or ADF. Able to manually select the tray. APS is enabled for both.
Solution
CAUSE: Paper type is not set under the Auto Paper Type selection.
SOLUTION: To set the Auto Paper Type Selection perform the following:
1. Select Utility.
2. Select Function Setting (B/W MFPs).
a. SelectUser Setting for the color MFPs.
b. System Setting for the color MFPs.
3. Select Feed Tray Setting.
4. Select Auto Paper Type Selection.
5. Set the paper type and color of the trays to use -usually Normal and White.
6. Return to normal operations screen and test.
SPECIAL NOTE : Solution contribution by Jim Behrends, Production Print/SSD
TAUS0703193EN*
Solution ID
Description
J-7101.
Solution
CAUSE: FS-503/FS-520/FS-607 front door open jam. Door switch (MS1) was turned OFF when printing. The front door and PI-502 upper door are opened
while in printing.
SOLUTION: Check and close all doors of the finisher(s), PI and main body. Check the operation of the MS1 switch(es) (p/n 12QR86011)in the State
Confirmation (47) Mode and replace as necessary. Remove jammed paper in the finisher/main body, if any.
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
Solution ID
TAUS0703316EN*
Description
OT-502,printing does not stop after tray is full.
Solution
CAUSE: Firmware bug.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
160
Solution Usage
Solution Usage
Solution Usage
Solution Usage
March 2010

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