To Clear Fuserabnormality Code; Set Account Track Codes For Printing - Konica Minolta bizhub PRO C5500 Solution Manual

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bizhub PRO C5500
Description
How to clear a fuserabnormality code (C35xx, C38xx, C39xx).
Solution
The Service modeis inaccessible byentering Utility => Stop => 0 => Stop => 0 => 0 => 1. This is to prevent accidental reset of the code and
causing additional damage to the machine. To reset a fuser abnormality code, perform the following:
1. Power the machine OFF from the main switch leaving the sub switch ON.
2. Press the utility Key and power ON the machine from the main switch.
3. Enter Stop => 0 => 0 => Stop => 0 => 1.
4. Press [03 System Setting] on the touchscreen.
5.Press [01 Software SW setting] on the touchscreen.
6.Press the left up-arrow, which is displayed on the touchscreen, 2 times. The number displayed above the up-arrow will change to 03.
7. Select the bit number of switch 1, using the right up-arrow, 03-1 will be indicated.
8. Press the [Return] key, which is displayed on the touchscreen.
9. Exit Service mode to return to normal operation.
Note : The list of codes are:
C-3501, C-3502, C-3503, C-3504, C-3505, C-3506, C-3507, C-3508
C-3801, C-3802, C-3803, C-3804, C-3805, C-3806
C-3901, C-3902, C-3903, C-3904, C-3905, C-3906, C-3907, C-3908, C-3909, C-3910,
C-3911, C-3912, C-3913, C-3914, C-3915, C-3916
WARNING : When C35xx, C38xx or C39xx (fusing temperature related abnormality) occurs, be sure to repair/replacethefailed part generating the code
before setting the Service mode software DIPSW3-1 to 0. Ifsoftware DIPSW 3-1 is set to 0 without correcting the cause of the error, a fire mayoccur.
SPECIAL NOTE : Solution contribution by Jim Behrends, Production Print/SSD
Solution ID
TAUS0658065EN*
Description
How to set up Account Track codes for printing.
Solution
To set up Account Track codes for printing, perform the following:
1. Select Utility/Counter.
2. Select Machine Admin. Setting (enter the machine Administrator password if prompted).
3. Select User Auth./Account Track.
4. Select Authentication Method.
5. Select Manage next to Account Track.
6. Select Account + Password or Password.
7. Press OK.
8. Select Account Track.
9. Select Account Register.
10. Select Add.
11. Select Section Name and enter the account name in the text box.
12. Press OK.
13. Select Password and enter a password (up to 8 digits) in the text box.
14. Press OK.
15. Select Name and enter the account owners name in the text box.
16. Press OK.
17. Select Upper Limit Set.
18. Select Upper and enter an account limit in the text box.
19. Press OK three times.
20. Press Return.
21. Press Close.
22. Select Without Authentication.
23. Under Print select Prohibition.
24. Press OK.
25. Exit Machine Admin. Mode.
26. From the print driver properties, select the Job Info. tab.
27. Enter the registered Account Track Name in the Section Name text box.
28. Enter the matching Account Track password in the Section Password text box.
29. Press OK.
30. Make additional desired print driver settings and print the document.
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
43
Miscellaneous
Solution Usage
6
March 2010

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