Konica Minolta bizhub PRO C5500 Solution Manual page 155

bizhub PRO C5500
3. Cassette drive lift motor failed.
Check drive lift motor operation for the problem cassette.
Tray 1 lift motor M38 I/O mode check 23-0
Tray 2 lift motor M39 I/O mode check 23-1
Tray 3 lift motor M40 I/O mode check 23-2
Replace the failed cassete drive motor (p/n 56AA 8003 1).
SPECIAL NOTE : Solution contribution by Gary Scimeca/Jim Behrends/Mike McCarthy, Production Print/SSD
TAUS0802108EN*
Solution ID
Description
Constant message "Establishing Connection" when installing IC-304 controller.
Solution
CAUSE: Firmware update required.
SOLUTION:Install special firmware version GM8-12 or base firmware version 40 on the bizhub PRO C5500. The latest version firmware or system software
is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS,
Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution byBarry Rubenstein, KMBS/St. Louis
Solution ID TAUS0802147EN*
Description
"Please Insert Tray" message on the control panel and theMFP will not copy or print.
Solution
CAUSE: When the "Please Insert Tray" message appears, copying and printing operations cannot be performed until all paper trays are inserted.
SOLUTION: Insert all paper trays.
SPECIAL NOTE : Solution contribution by Gary Scimeca, Production Print/SSD
Solution ID TAUS0802252EN*
Description
C-4725 at power up.
Solution
CAUSE: DCPS 1 has failed.
SOLUTION: Replace DCPS 1 (p\n A03UM40201).
SPECIAL NOTE : Solution contribution by Gregg Gallant, Production Print/SSD
Solution ID TAUS0802293EN*
Description
C-C131 (CC131) error code after flashing firmware or replacing a board.
Solution
CAUSE: Firmware mismatch.
SOLUTION: Check the firmware version I1 and C should have a firmware version that starts with the first 4 digits of the serial number. If they do not, the
firmware is incorrect. Reflash firmware to the affected board(s).
The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS
Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by Jim Behrends, Production Print/SSD
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
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Solution Usage
Solution Usage 1
Solution Usage 1
Solution Usage 1
March 2010