Konica Minolta bizhub PRO C5500 Solution Manual page 150

bizhub PRO C5500
Solution
CAUSE: HDD function is prohibited.
SOLUTION: To enable HDD, perform the following:
1. Select Utility\Counter.
2. Select Machine Admin. Setting.
3. Select System Setting.
4. Select Operation Prohibit Set.
5. Select Scanner Prohibit Setting.
6. Select Permission next to the HDD tab.
7. Exit the Administrator mode.
SPECIAL NOTE : Solution contribution by Jim Behrends, Production Print/SSD
TAUS0657910EN*
Solution ID
Description
How to enable jam code display.
Solution
To enable jam code display, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [03 System Setting] on the touchscreen.
4. Touch [01 Software SW Setting] on the touchscreen.
5. Use the left up-down arrow to input DIPSW number [11].
6. Use the right up-down arrow to input bit number [7].
7. Touch [ON] on the touchscreen.
8. Touch [Return] on the touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.
Note : Making this change to the software switches will allow both a position code and a J-code reference to be displayed any time a jam occurs.
SPECIAL NOTE : Solution contribution by Ed Bellone and Jim Behrends, Production Print/SSD
Solution ID TAUS0658045EN*
Description
Unable to print when the dust proof filter/1 life count is reached.
Solution
CAUSE: The software switch which controls machine functionality when the dust proof filter/1 life count is reached is set to Prohibit.
SOLUTION: To allow the machine to print when the dust proof filter/1 life count is reached, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [03 System Setting] on the touchscreen.
4. Touch [01 Software SW Setting] on the touchscreen.
5. Use the left up-down arrow to input DIPSW number [5].
6. Use the right up-down arrow to input bit number [7].
7. Touch [OFF] on the touchscreen.
8. Touch [Return] on the touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0658092EN*
Description
Unable to update firmware using a USB jump drive.
Solution
CAUSE: The file structure for the firmware on the jump drive is incorrect.
SOLUTION: To create the correct folder structure, download the attached file.This will extract into a PRO_C6500 folderwhich contains the necessary folders
Copyright , Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
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Solution Usage
Solution Usage 1
Solution Usage 1
March 2010