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Samsung OfficeServ 7100 Technical Manual page 705

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OfficeServ 7100
TECHNICAL MANUAL
the Dial block to alert the caller that they need to hang up. This way the Dial
block will create a new call path and dial the page group successfully.
But with all of that set up there's a few housekeeping things to clean up. For
starters when they try to get to the Extension that is set for Screening they will
hear "Transferring to Extension xxx". Also, once they have recorded their page
they will hear "Please hold while I connect your call" before the Dial block is able
to tell them to disconnect.
We can remove these prompts, but it would remove them for every other
Extension, and that would be bad. So we need to create a new EClass for this
one Extension block. That way we can remove the Target herald prompt and the
Monitored xfer prompt.
For simplicity we are going to make this paging setup available from the Day
Main Menu, though the technician should be aware that any caller who stumbles
upon the chosen single digit option will be able to perform a page, so additional
actions may be necessary to secure the feature.
Programming:
Create a new Bye block called Silent Goodbye.
Clear the Disconnect Prompt field and click Save.
Create a new Speak block called Announce Page.
Change the Prompt index field to NAME.
Change the NEXT Event Pointer Type to BYE.
Click the Target Name field and select Silent Goodbye and click Save.
Change the Operating MODE to 01:Day.
Press the Clear button for the NEXT Event Pointer and click Save.
Repeat the previous step for each Operating MODE.
Create a new Dial block called Delayed Page.
Change the Prompt field to 1011.
Change the Number field to 55* (or replace * with the proper page zone number
out of MMC 604 or 605).
Click the Station Type field and select On Premise and click Save.
Go to the Call Director screen and change the ANSWER Event Pointer Type to
SPK.
Click the Target Name field and select the Announce Page block then click
Save.
8.1.30
Table of Contents
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PROGRAMMING
PART 8 APRIL 2007

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