Samsung OfficeServ 7100 Technical Manual page 687

OfficeServ 7100
TECHNICAL MANUAL
Options, which is the single digit menu that is enabled when a caller reaches the
subscriber's voicemail greeting. So the first step is to decide which call
conditions a page is allowed in. The available choices are:
NoAnswer – When the caller gets to the voicemail after ringing the subscriber
Busy – When the caller is forwarded on a busy condition
FBusy – When the automated attendant attempts to transfer a caller to the
subscriber but encounters a fast busy
Block – When the subscriber either rejects a screened call or has all calls
blocked
Error – When the automated attendant attempts to transfer a caller to the
subscriber but encounters an error
Comparing these conditions to our customer's request we will only enable
paging on a NoAnsr condition.
To the left of the call conditions is a Digit column. This is the single digit option
that the caller will press to initiate the Park and Page feature.
The OverHead Page contains 2 basic sections. The bottom section contains the
prompt settings for the various stages of the Park and Page feature. For this
example we will leave these prompts at their default values.
The top section contains the actual configuration for the feature. It can further be
broken down into 3 sections: Park settings, Page settings, and Instructions
settings.
The Park settings contain two fields. Use Remote hold determines if the caller
will be held (parked) at the voicemail port or at a remote location (such as a park
orbit or a subscriber's station). Remote hold dial determines the string (feature
code) to dial to initiate the remote hold. This is set in the FEATURES section of
MMC 724, and by default is 11 for remote hold. We want to park the caller at the
subscriber's station, so we will be using Remote hold code 11 with a prefix of $X
to insert the Extension number.
The Page settings also contain two fields. Page zone is the page zone to dial
after accessing the paging system. It default to 10, which is an all page (page
zone * in the phone system). Page access dial determines the string (feature
code) to dial to access the paging system. This is set in the FEATURES section
of MMC 724, and by default is 55.
Finally, the Instructions settings also have two fields. The Instructions field
determines the digit string the subscriber must dial to pick up their call. Repeat
Instructions determines how many times the instructions will be repeated before
disconnecting from the paging system.
8.1.12
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PART 8 APRIL 2007