Samsung OfficeServ 7100 Technical Manual page 689

OfficeServ 7100
TECHNICAL MANUAL
When Message Alert is configured and enabled the subscriber will be called
each time the Mailbox stores a new message. If the subscriber does not answer
the call, the system will reattempt the call every 15 minutes for up to 3 attempts.
If the call is busy the system will reattempt the call every 5 minutes for up to 3
attempts. When the subscriber answers the call the voicemail will prompt them
to enter their subscriber password. Once logged in to the voicemail box they
have full access to all TUI functionality, including listening to messages.
One very important topic that must be understood before programming this
feature is Station blocks. Any time the system tries to make an outgoing call it
must locate a corresponding Station block. There are several default Station
blocks: On Premise, Off Premise, Centrex Transfer, and Beepers. Each one has
a fairly self explanatory function.
The Station block is responsible for generic dialing housekeeping. For example
the Off Premise block is set such that for any 7, 10, or 11 digit number it will
automatically dial 9 to access a trunk line. This is important to know because it
means when setting the Mailbox's Alert phone number we do not need to enter a
9 to dial out, we simply need to enter the subscriber's cell phone number.
In some cases it may be necessary to make changes to the Station block to dial
correctly, such as dialing a number other than 9 to access a trunk. For this
example we will assume the subscriber's cell phone number is a 10 digit local
number so we will leave the default Station configuration as it is.
Programming:
On the Alerts page of the subscriber's Mailbox block set Message alert is
currently on to Yes.
Enter the subscriber's cell phone number in the Alert phone number field and
click Save.
Test the application by leaving a message in the subscriber's voicemail and
listening for the cell phone to ring.
8.1.8.6 Pager Message Notification
Scenario:
A customer wants to be notified on his pager when he receives new voicemail
messages for his office phone. He also wants to see how many new messages
he has.
Planning:
Pager notification works very much like Message Alert above, but using different
dialing strings and a different Station block which must be specifically assigned.
Pager notification settings are found on the MWI & AutoForward screen of the
8.1.14
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PROGRAMMING
PART 8 APRIL 2007