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Samsung OfficeServ 7100 Technical Manual page 685

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OfficeServ 7100
TECHNICAL MANUAL
In MMC 102 (Call Forwarding) there is a setting for DND Forwarding. If this is set
to the voicemail group then when this subscriber sets DND on their phone all
callers will arrive at the voicemail as blocked calls. If Blocking allowed is set to
yes then the Blocked Greeting will be played.
So the easy way for the customer to set a vacation greeting is to record a
Blocked greeting in an unused recording number that holds their vacation
announcement. Then when they go on vacation they can simply enable DND on
their phone and callers will hear their vacation greeting. When they return from
vacation they can disable DND and callers will again hear the Primary No
Answer Greeting.
Programming:
On the Authorization Screen of the subscribers' Extension blocks set Blocking
allowed to Yes and click Save.
Set subscribers' DND forwarding to the voicemail group in MMC 102.
In MMC 722 provide each user a DND key and label it Vacation.
Educate subscribers that in order to enable their vacation greeting they will need
to record it by logging in to their mailbox and going to more options (0), then
greetings (5), then Blocked Greeting (3). The first time they try to record this
greeting they will need to select an unused recording number. 1 is already
designated for the Primary No Answer Greeting, so have them use recording
number 3.
Educate subscribers that after recording the greeting they will need to press the
Vacation button to divert all callers to the vacation greeting.
8.1.8.3 Subscriber "Find-Me"
Scenario:
A customer would like his phone set up so that callers are given the option to
attempt to locate him on his wireless extension, remote office phone, cell phone,
and home office phone.
Planning:
The customer wants callers to be given the option to find him. We know that the
Extension block has a feature called Find me. But how does it work?
On the Authorizations screen of the Extension there are 2 settings for Find me.
One is to allow the use of the feature and the other is to actually turn it on
(enable it). When it is allowed and enabled callers who reach the Extension
block will be asked to hold while the subscriber is located.
8.1.10
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PROGRAMMING
PART 8 APRIL 2007

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