NEC Univerge SV8100 Features And Specifications Manual page 108

Issue 5.0
Program
Program Name
Number
30-01-01 DSS Console Operating Mode
30-05-04 DSS Console Lamp Table – ACD
Agent Busy
30-05-05 DSS Console Lamp Table – Out
of Schedule (ACD DSS)
30-05-06 DSS Console Lamp Table – ACD
Agent Log Out (ACD DSS)
30-05-07 DSS Console Lamp Table – ACD
Agent Log In (ACD DSS)
30-05-08 DSS Console Lamp Table – ACD
Agent Emergency (ACD DSS)
40-10-01 Voice Announcement Service
Option – VRS Fixed Message
41-01-01 System Options for ACD –
System Supervisory Extension
41-01-02 System Options for ACD – Login
ID Code Digit
41-01-03 System Options for ACD – ACD
MIS Connection Ports
41-01-04 System Options for ACD –
ACD-MIS Command Notification
when a BT Message is returned
41-02-01 ACD Group and Agent
Assignments
2 - 82
Description/Comments
Set the mode of the system DSS
consoles. The entry for this option
applies to all the system DSS
consoles.
Define the LED patterns for
functions on the DSS consoles.
The entry for this option applies to
all the system DSS consoles.
Define the LED patterns for out of
schedule (ACD/DSS) functions on
the DSS consoles.
Define the LED patterns for
functions on the DSS consoles.
Define the LED patterns for
functions on the DSS consoles.
Define the LED patterns for
functions on the DSS consoles.
Enable (1) or Disable (0) the
system ability to play the fixed
VRS messages (such as You
have a message).
Define the ACD Supervisor for the
entire system.
Define the number of digits for
agent login ID code.
Define what port is used for ACD
MIS connection. Currently only
LAN is supported.
ACD-MIS Command Notification
when a BT message is returned.
For each ACD extension number,
assign an ACD Group (1~64). An
ACD Group number is assigned to
each Work Period number (1~8).
UNIVERGE SV8100
Assigned Data
0 = Business Mode
1 = Hotel Mode
2 = ACD Monitor Mode
3 = Business/ACD
Mode
(default = 0)
Lamp Pattern Data
0 ~ 7
[default = 7(on)]
Lamp Pattern Data
0~7
[default = 0 (Off)]
Lamp Pattern Data:
0~7
[default = 5 (IL)]
Lamp Pattern Data:
0~7
[default = 4 (IR)]
Lamp Pattern Data:
0~7
[default = 6 (IW)]
0 = Not Used
1 = Used
(default = 0)
Up to eight digits
#
(0~9, , )
(default not assigned)
0~20 (0 = No Login ID)
(default = 0)
0 = None
3 = LAN

(CD-CP00-US)
(default = 0)
0 = Notifies
1 = No notification
(default = 0)
ACD Work Period
Mode Number: 1~8

ACD Group Number:
0~64 (0 = No Setting)
(default = 0)
Automatic Call Distribution (ACD)
Level
1 2 3
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