Table of Contents
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16 Problem Solving
Trouble during Printing
Describes solutions for problems encountered during printing.
Unable to Print
Describes solutions when unable to print.
Data remains in the printer
icon.
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Cause The printer is not powered on.
No
Action Turn the power on.
Cause The network cable is disconnected from the computer.
Action Connect the network cable to the computer.
Cause The network cable is disconnected from the machine.
Action Connect the network cable to the machine.
Cause Printer mode is set to Offline.
Action Press the <Machine Status> button and confirm the [Printer
Cause An error occurred with the printer.
Action Check the error details.
Cause The IP address or SMB network path is misconfigured.
Action Configure a correct IP address or SMB network path.
Cause The network connection between the computer and
Action Check with your system administrator.
Cause The port is not enabled.
Action Enabled the port in use.
Cause Insufficient space available on the hard disk.
Action Delete unnecessary data to increase free space.
For information about Network Settings, refer to Network
Administrator Guide.
Mode] in the [Machine Status] screen. If [Printer Mode] is
[Offline], select [Online] in the [Printer Mode] screen.
For information about Network Settings, refer to Network
Administrator Guide.
machine is abnormal.
For information about Network Settings, refer to Network
Administrator Guide.
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