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16 Problem Solving
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
See the following for troubleshooting procedures to solve the problems.
Power is not switched On.
No
16
Touch screen is dark.
No
A message is displayed.
No
430
Cause Is the <RESET> button or the power switch on the machine
off?
Yes
Action Press the RESET button, and turn the power switch on.
Refer to "Power On / Off" (P.36).
Cause Is the power cord plugged into the power outlet?
Action Turn the power switch off and then firmly plug in the power
cord. Then turn the power switch on.
Refer to "Power On / Off" (P.36).
Cause Is the power cord disconnected from the machine or the
rear of the rack?
Action Turn the power switch off and then firmly plug in the power
cord. Then turn the power switch on.
Refer to "Power On / Off" (P.36).
Cause Is power of the correct voltage being supplied?
Action Make sure that the power supply is 220 - 240 V (volts), 10 A
(amperes).
Make sure that power of capacity compatible with the
specified maximum power consumption of the machine (2.2
KVA) is being supplied.
Refer to "Safety Notes" (P.19).
Cause Is the <Power Saver> button on?
Yes
Action The machine is in the Power Saver mode. Press the
<Power Saver> button on the control panel to cancel the
Power Saver mode.
Refer to "Power Saver Mode" (P.39).
Cause Is the Brightness Dial set too low?
Action Use the Brightness Dial to adjust touch screen brightness.
Refer to "Control Panel" (P.42).
Cause Has a paper jam or document jam occurred?
Yes
Action For information on paper jams, refer to "Paper Jams" (P.475).
For information on document jams, refer to "Document Jams"
(P.486).
Cause An error code displayed?
Action Refer to "Error Code" (P.460).
No
No
No
No
No
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