Fuji Xerox ApeosPort-IV C5575 Administration Manual

Fuji Xerox ApeosPort-IV C5575 Administration Manual

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ApeosPort-IV C5575
ApeosPort-IV C4475
ApeosPort-IV C3375
ApeosPort-IV C3373
ApeosPort-IV C2275
Administrator Guide
DocuCentre-IV C5575
DocuCentre-IV C4475
DocuCentre-IV C3375
DocuCentre-IV C3373

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Summary of Contents for Fuji Xerox ApeosPort-IV C5575

  • Page 1 ApeosPort-IV C5575 DocuCentre-IV C5575 ApeosPort-IV C4475 DocuCentre-IV C4475 ApeosPort-IV C3375 DocuCentre-IV C3375 ApeosPort-IV C3373 DocuCentre-IV C3373 ApeosPort-IV C2275 Administrator Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ..............................3 Before Using the Machine........................15 Preface ................................... 16 Types of Manuals............................... 17 Using This Guide ..............................18 Organization of This Guide........................18 Conventions ..............................19 Interface Cables ..............................21 Using the USB Interface........................... 21 Using the Ethernet Interface........................
  • Page 4 Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)............... 71 Replacing Staple Cartridge (for Finisher-A1) ................... 75 Replacing Staple Cartridge (for Finisher-B1) ................... 76 Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker) ..... 78 Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)........
  • Page 5 Table of Contents Tools................................. 125 System Settings Procedure ......................... 126 Step 1 Entering System Administration Mode ................126 Step 2 Entering the System Administrator User ID and Passcode........126 Step 3 Selecting [Tools] ......................... 127 Step 4 Selecting a Setting Item on the [Tools] Screen ............. 127 Step 5 Setting a Feature........................
  • Page 6 Delete Form ..............................225 Other Settings.............................225 Scan Service Settings .............................230 Screen Defaults ............................230 Scan Defaults..............................231 Scan to PC Defaults..........................233 Original Size Defaults ..........................234 Output Size Defaults..........................234 Reduce/Enlarge Presets ..........................235 Other Settings.............................235 Fax Service Settings............................238 Screen Defaults ............................238 Fax Defaults ..............................239 Fax Control..............................240 Fax Received Options ..........................245 Reduce/Enlarge Presets ..........................246 Original Size Defaults ..........................246...
  • Page 7 Table of Contents Accounting Login Screen Settings ..................... 292 Fax Billing Data ............................293 Accounting/Billing Device Settings ....................293 Authentication/Security Settings ......................296 System Administrator Settings ......................296 Authentication............................297 Allow User to Disable Active Settings....................305 Job Status Default............................ 305 Overwrite Hard Disk..........................
  • Page 8 Step 3 Configuration on the Computer ...................334 CentreWare Internet Services Setting Items.................334 E-mail Environment Settings......................335 E-mail Overview..............................336 Preparations...............................337 Installation Procedures ..........................339 Step 1 Enabling Port and Setting up TCP/IP..................339 Step 2 Configuring E-mail Environment ..................340 CentreWare Internet Services Setting Items.................341 Scanner Environment Settings ......................343 Scan Service Overview ...........................344 Configuration of Store to Folder .......................346...
  • Page 9 Table of Contents Step 3 Confirmation on the Computer.................... 363 10 Using IP Fax (SIP) ..........................365 IP Fax (SIP) Overview............................ 366 Preparations..............................367 System Requirements for the Machine ................... 367 Settings by System Configuration..................... 367 Installation Procedures..........................368 Step 1 Enabling Port and Setting up TCP/IP ................. 368 Step 2 Configuring the SIP User Name...................
  • Page 10 Installation Overview..........................393 Step1 Configuration on the Machine ....................393 Step2 Configuration on Sender and Recipient ................395 Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only).....397 Installation Overview..........................397 Step1 Configuration on the Machine ....................398 Step2 Configuration on the Computer.....................399 14 Authentication and Accounting Features ...................401 Overview of Authentication and Accounting Feature..............402 Overview of Authentication Feature ....................402 Overview of Accounting Feature......................403...
  • Page 11 Table of Contents Image Quality Trouble ..........................446 Trouble during Copying..........................452 Unable to Copy............................452 The Copy Result is Not What was Expected.................. 453 Trouble during Printing..........................456 Unable to Print ............................456 The Print Result is Not What was Expected................... 457 Trouble during Faxing...........................
  • Page 12 Staple Jams in Staple Cartridge (For Finisher-B1) ...............597 Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1 with Booklet Maker) ..........................599 Staple Jams in Booklet Staple Cartridge (For Finisher-C1 with Booklet Maker)....600 16 Appendix ..............................603 Specifications ..............................604 Printable Area ..............................624 Standard Printable Area.........................624 Extended Printable Area.........................624 Internal Fonts..............................625...
  • Page 13 Table of Contents Notes and Restrictions on the Interrupt Mode ................698 Notes and Restrictions on Folders ..................... 700 Notes and Restrictions when Connecting to Internet or Intranet........700 Notes and Restrictions when Operating from Computers............701 Notes and Restrictions on Job Flows ....................702 Notes and Restrictions on the Security Features.................
  • Page 15: Before Using The Machine

    1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface ...............................16 Types of Manuals ..........................17 Using This Guide..........................18 Interface Cables..........................21 Energy Saver Mode........................23 Customizing the Control Panel....................27 Entering Text...........................36...
  • Page 16: Preface

    1 Before Using the Machine Preface Thank you for selecting the ApeosPort-IV C5575/C4475/C3375/C3373/C2275, DocuCentre-IV C5575/C4475/C3375/C3373 (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
  • Page 17: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, scan, and fax. Administrator Guide (this guide) (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
  • Page 18: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
  • Page 19: Conventions

    Using This Guide 14 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 15 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
  • Page 20 1 Before Using the Machine > Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder]. Path to a certain item within a procedure on a computer.
  • Page 21: Interface Cables

    Interface Cables Interface Cables When you connect he machine directly to your computer, use the USB interface. When you connect the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface.
  • Page 22: Using The Ethernet Interface

    1 Before Using the Machine For more information on setting items, refer to "Printer Environment Settings" (P.317). Using the Ethernet Interface The Ethernet interface of the machine supports the following three types. 1000BASE-T 100BASE-TX 10BASE-T Note • 1000BASE-T is not supported for some models. An optional component is required. This section describes the installation procedures for the Ethernet interface.
  • Page 23: Energy Saver Mode

    Energy Saver Mode Energy Saver Mode The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Energy Saver has two modes: the Low Power mode and the Sleep mode. When you press the <Energy Saver>...
  • Page 24: Changing The Interval For Entering Energy Saver Mode

    1 Before Using the Machine - Private Charge Print - Faxes stored in folders - Direct Fax - Accessing a folder of the machine using CentreWare Internet Services • The control panel remains lit off and only the output devices exit the Energy Saver mode by the following operations: - Print - Sample Print...
  • Page 25 Energy Saver Mode Select [Tools] on the [Services Home] screen. Note • When the [Services Home] screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Energy Saver Settings]. Select [Energy Saver Timers], and then select [Change Settings].
  • Page 26: Completely Disabling Smart Welcomeyes

    1 Before Using the Machine Completely Disabling Smart WelcomEyes This section describes how to disable Smart WelcomEyes completely. Press the power switch to the [ ] position to switch off the power. Make sure that the touch screen is blank and the <Energy Saver> button is not lit. Open the front cover.
  • Page 27: Customizing The Control Panel

    Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Services Home] screen, and the services assigned to the custom buttons, and how to adjust the screen contrast.
  • Page 28: Setting The Screen After Auto Clear

    1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Select a service you want to display. Note • Select [ ] to display the previous screen or ] to display the next screen. Select [Save]. Setting the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home].
  • Page 29: Customizing The Button Layout

    Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Select [Last Selection Screen] or [Services Home]. Select [Save]. Customizing the Button Layout You can customize the services and the button layout displayed on the [Services Home] screen when you press the <Services Home>...
  • Page 30 1 Before Using the Machine Job Flow Sheets (ApeosPort series models only) Web Applications (ApeosPort series models only) Media Print - Text Media Print - Photos Secure Print Sample Set Delayed Print Charge Print Private Charge Print Store to WSD Custom Services Note •...
  • Page 31 Customizing the Control Panel Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note •...
  • Page 32 1 Before Using the Machine Services Home - Additional Features You can select additional feature buttons, which are displayed on the [Services Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank. You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box.
  • Page 33: Assigning Services To The Custom Buttons

    Customizing the Control Panel Select the position where you want to assign an additional feature. Note • The layout of buttons in this screen is corresponding to the layout of those on the [Services Home] screen. Select a service you want to display on the [Services Home] screen.
  • Page 34 1 Before Using the Machine Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note •...
  • Page 35: Adjusting Screen Brightness

    Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the [Services Home] screen. Select [Screen Brightness] on the [Services Home] screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...
  • Page 36: Entering Text

    1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
  • Page 37: Paper And Other Media

    2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types............................38 Loading Paper ..........................50 Changing the Paper Size......................55 Changing the Paper Settings....................60...
  • Page 38: Paper Types

    To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
  • Page 39: Supported Paper Type

    Paper Types Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Paper Image Basis Weight Paper Name Size...
  • Page 40 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Diplomat Bond Plain A Before copying or printing, fan the paper well and reload it in the tray. Do not store unwrapped under high temperature and humidity conditions.
  • Page 41: Usable Paper

    Paper Types Paper Image Basic Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality H-paper Bond Plain A H-paper Bond Plain A H-paper Bond Plain A LQ-PAPER Bond Plain A LQ-PAPER Bond Plain A LQ-PAPER Bond Plain A LQ-PAPER Bond Plain A LQ-PAPER...
  • Page 42 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality DocuPaper Bond Plain A DocuPaper Bond Plain A White Label Bond Plain A White Label Bond Plain A Xerox Green Label Plain Plain B Xerox Green Label Plain...
  • Page 43 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality K-paper Bond Plain A PAPER ONE All Bond Plain A Purpose PAPER ONE All Bond Plain A Purpose XEROX ONE Bond Plain A XEROX ONE Bond Plain A Performer...
  • Page 44 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Van Hawk Paper Bond Plain A Van Hawk Paper Bond Plain A J Paper Bond Plain A J Paper Bond Plain A J Paper Bond Plain A...
  • Page 45 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Star (Package: Plain Plain B Orange) Star (Package: Plain Plain B Orange) Paper One Bond Plain A Paper One Bond Plain A Paper One Bond Plain A Paper One Bond...
  • Page 46: Special Media

    2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Jet Set Plain Plain B Jet Set Bond Plain A Jet Set Bond Plain A Xcite (Red) Bond Plain A Xcite (Red) Bond Plain A N000...
  • Page 47 Paper Types Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality 24Up Unknown Labels Print one sheet at a time, using Tray 5. Do not reuse the used label or partially peeled label. Unknown Labels Print one sheet at a time, using Tray 5.
  • Page 48 2 Paper and Other Media Paper Image Basis Weight Paper Name Size Notes / Countermeasure (gsm) Type Quality Colotech Plus Extra Heavy- Extra Print one sheet at a time, using weight Heavyweight A Tray 5. When using Tray 5, load the paper with the center slightly curling upward.
  • Page 49 Paper Types Unusable Paper Using paper and transparencies not recommended by Fuji Xerox may cause a paper jam or machine malfunction. Use paper and transparencies recommended by Fuji Xerox. Transparencies Symphony (Pastel Pink etc) Damp or wet paper Paper pre-printed with aother printer or copying machine...
  • Page 50: Loading Paper

    2 Paper and Other Media Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
  • Page 51: Loading Paper In Tray 3 (When Tandem Tray Module Is Installed)

    Loading Paper Pull out the tray until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.
  • Page 52: Loading Paper In Tray 4 (When Tandem Tray Module Is Installed)

    2 Paper and Other Media Load and align the edge of the paper against the left edge of the tray, with the side to be copied or printed on facing down. Important • Do not load paper above the maximum fill line ("MAX"...
  • Page 53: Loading Paper In Tray 6 (Hcf B1)

    Loading Paper Important • To prevent paper jams and erroneous detection of paper loaded in the tray by the machine, do not take out paper of a package until the tray runs out of paper. Note • Carefully fan the paper before loading it in a tray. Otherwise, the paper may stick together, resulting in paper jams, or multiple sheets being fed to the machine simultaneously.
  • Page 54 2 Paper and Other Media Pull out Tray 6 until it stops. CAUTION Make sure to pull out the tray slowly. If the tray is pulled out with too much force, the tray might possibly hit your knees or other parts of your body and cause injuries.
  • Page 55: Changing The Paper Size

    Changing the Paper Size Changing the Paper Size This section describes how to change the paper size in Trays 1 to 4, and 6. Note • The types of paper in Trays 1 to 4, and 6 are preset. Normally, Trays 1 to 4 are set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
  • Page 56: Changing The Paper Size For Tray 3 (When Tandem Tray Module Is Installed)

    2 Paper and Other Media Load and align the edge of the paper against the left side of the tray, with the side to be copied or printed on facing up. Important • Do not load paper above the maximum fill line ("MAX"...
  • Page 57: Changing The Paper Size For Tray 4 (When Tandem Tray Module Is Installed)

    Changing the Paper Size Specify the type of loaded paper when you have changed the paper type. For information on how to set the paper types, refer to "Changing the Paper Settings" (P.60). Changing the Paper Size for Tray 4 (When Tandem Tray Module is Installed) The following describes how to change paper size in Tray 4 when the Tandem Tray Module is installed.
  • Page 58: Changing The Paper Size For Tray 6 (Hcf B1)

    2 Paper and Other Media Changing the Paper Size for Tray 6 (HCF B1) The following describes how to change paper size in Tray 6 (HCF B1). Pull out the Tray 6 until it stops. CAUTION Make sure to pull out the tray slowly. If the tray is pulled out with too much force, the tray might possibly hit your knees or other parts of your body and cause...
  • Page 59 Changing the Paper Size Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide, and tighten up the screw (2). Pull up the lever of the end guide (1).
  • Page 60: Changing The Paper Settings

    2 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
  • Page 61 Changing the Paper Settings Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Cancel], [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed.
  • Page 62 2 Paper and Other Media Select the image quality, and then select [Save]. Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 63: Maintenance

    3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. Replacing Consumables......................64 Cleaning the Machine........................87 Executing Calibration........................94 Executing 2 Sided Color Scanning Calibration ..............98 Printing a Report/List ........................100 Deleting a Private Charge Print Job with an Invalid User ID........101 Setting Restore Tool ........................102...
  • Page 64: Replacing Consumables

    Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
  • Page 65 When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
  • Page 66: Replacing Toner Cartridges

    Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 67 If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge.
  • Page 68: Replacing Waste Toner Container (R5)

    Follow the messages as necessary. Page yield after the Message Solution message is displayed* Please order a Waste Toner ApeosPort-IV C5575, Order the waste toner container. Container. DocuCentre-IV C5575: - Approx. 2,300 pages ApeosPort-IV C4475, DocuCentre-IV C4475: - Approx.
  • Page 69 • The proper disposal of used waste toner containers is required. Return the old waste toner container to our Customer Support Center. • The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and performance. Use only waste toner containers recommended by Fuji Xerox.
  • Page 70 3 Maintenance While holding the left side of the waste toner container, push the bottle in until it clicks. Insert the used waste toner container into the supplied plastic bag and then seal it firmly with the zipper. Carefully place the old waste toner container into the empty box with both hands.
  • Page 71: Replacing Drum Cartridges R1, R2, R3, Or R4 (For Customers Having A Spot Maintenance Contract)

    Replacing Consumables Slowly slide out the cleaning bars housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges (R1, R2, R3, or R4). Note • Slide out the cleaning bars until you see " ".
  • Page 72 If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
  • Page 73 Replacing Consumables Make sure that the machine is not operating, and open the front cover. Rotate the release lever of the drum cartridge cover counterclockwise. Lower the cover. Note • The drum cartridge is unlocked. Grasp the handle of the drum cartridge indicated in the message (R1, R2, R3, or R4) and gently slide out the cartridge.
  • Page 74 3 Maintenance Insert the front two points of the new drum cartridge with protective cover in the holes on the machine. Note • Insert the two points as shown in the illustration on the right. Pull out the black paper while holding the protective cover with one hand.
  • Page 75: Replacing Staple Cartridge (For Finisher-A1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 76: Replacing Staple Cartridge (For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 77 Replacing Consumables Make sure that the machine is not operating, and open the finisher front cover. Grasp the handle and pull out the staple cartridge holder to the right, towards you. Take the staple cartridge out of the finisher. Note •...
  • Page 78: Replacing Staple Cartridge (For Finisher-C1 Or Finisher-C1 With Booklet Maker)

    This section explains how to replace the staple cartridge in the Finisher-C1 with Booklet Maker, as an example. You can apply the same procedures to the Finisher-C1. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 79: Replacing Staple Cartridge (For Booklet Maker Unit For Finisher-B1)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 80: Replacing Staple Cartridge (For Finisher-C1 With Booklet Maker)

    When this message appears, load a new staple case into the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox.
  • Page 81 Replacing Consumables Press and hold the lever to the right (1), and take the staple cartridge unit out of the finisher (2). Hold the tabs on both sides of the staple cartridge. Rotate the booklet staple cartridge at an angle. Lift the booklet staple cartridge out of the unit.
  • Page 82: Emptying The Hole Punch Waste Container (For Finisher-B1)

    3 Maintenance Return the unit to the original position. Close the finisher front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Emptying the Hole Punch Waste Container (for Finisher-B1) When the optional Finisher-B1 is installed and the hole punch waste container becomes full, a message appears on the touch screen.
  • Page 83: Emptying The Hole Punch Waste Container (For Finisher-C1 Or Finisher-C1 With Booklet Maker)

    Replacing Consumables Insert the emptied hole punch waste container into the finisher until it stops. Close the front transport cover, and then close the top transport cover of the finisher. Note • If the cover is not completely closed, a message will appear and the machine remain paused. Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker) When the optional Finisher-C1 or the optional Finisher-C1 with Booklet Maker is installed...
  • Page 84: Replacing Stamp (For Duplex Automatic Document Feeder B1-C)

    Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash immediately. • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
  • Page 85: Replacing Stamp (For Duplex Automatic Document Feeder B1-Pc)

    Important • Do not touch the ink pad of the stamp cartridge. If it comes into contact with your skin, wash immediately. • Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
  • Page 86 3 Maintenance Stick the supplied pin into the old stamp cartridge, and pull it straight out of the machine. Note • If only the sponge part of the stamp cartridge is removed, make sure of removing the bottom part of the cartridge. Insert the new stamp cartridge.
  • Page 87: Cleaning The Machine

    Cleaning the Machine Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
  • Page 88 3 Maintenance Make sure that the machine is not operating, and open the front cover. Rotate the release lever of the drum cartridge cover counterclockwise. Lower the cover. Note • You can now see the drum cartridge. Slowly slide out the cleaning bars housed within the LED printhead until it stops.
  • Page 89: Cleaning The Touch Screen

    Cleaning the Machine Return the cover to the original position. Note • Push the cover until it clicks into place. Rotate the release lever clockwise to lock the cover. Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Cleaning the Touch Screen This section describes how to clean the touch screen of the machine.
  • Page 90: Cleaning Document Cover And Document Glass (For Duplex Automatic Document Feeder B1-Pc)

    3 Maintenance Wipe the document cover with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Note •...
  • Page 91: Cleaning Film And Constant Velocity Transport Glass (For Duplex Automatic Document Feeder B1-C)

    Cleaning the Machine Wipe the document glass with the provided cloth. Note • If you cannot remove dirt easily, gently wipe the document glass with a soft cloth moistened with a small amount of neutral detergent. Important • Do not use cleaning agents other than water or neutral detergent.
  • Page 92 3 Maintenance To ensure clear copies at all times, clean the film, the Side 1 constant velocity transport glass and the Side 2 constant velocity transport glass once a month with the cloth provided in the document feeder as shown in the illustration. Important •...
  • Page 93: Cleaning Document Feeder Rollers

    Cleaning the Machine Cleaning Document Feeder Rollers If the document feeder rollers become soiled, smudges may appear on copies, faxes, or scanned documents and paper jams may occur. To ensure clean copies at all times, clean the document feeder roller about once a month. Important •...
  • Page 94: Executing Calibration

    3 Maintenance Executing Calibration Calibrate the machine regularly to correct and ensure consistency of printing colors over time, environment and devices. Select a screen type on the [Calibration] screen and execute calibration, and calibration data for that screen type will be saved. The saved calibration data will be applied to the job when that type of screen is to be used for the job.
  • Page 95 Executing Calibration • Make sure that the following settings are specified under [Tools] > [System Settings] > [Copy Service Settings] > [Copy Defaults] in the System Administration mode before calibration. -Lighten/Darken: Normal -Contrast: Normal -Sharpness: Normal -Saturation: Normal -Color Balance: 0, 0, 0 -Color Shift: Normal •...
  • Page 96 3 Maintenance 4) Select [System Settings] > [Common Service Settings] > [Image Quality Adjustment]. 5) Select [Calibration]. Set [Screen Type] and [Paper Supply]. Note • [Copy Job 1] is selected here as an example. • Make sure that [Target] is set to [Copy & Print Jobs].
  • Page 97 Executing Calibration Select [Start]. A message saying "Calibration in progress... - Copy Job 1" appears, and the machine starts calibration. It takes about 10 seconds to complete the calibration. The calibration result will be shown on the screen. Select [Confirm]. To execute calibration for aother screen type, repeat steps 2 to 7.
  • Page 98: Executing 2 Sided Color Scanning Calibration

    3 Maintenance Executing 2 Sided Color Scanning Calibration Calibrate the Duplex Automatic Document Feeder B1-PC (optional) regularly to correct and ensure consistency of its scanning colors over time, environment and devices. Important • For a better result, calibrate the machine in advance. For information on how to calibrate the machine, refer to "Executing Calibration"...
  • Page 99 Executing 2 Sided Color Scanning Calibration Select [Print Chart]. Note • To restore the previous values, select [Restore Previous Values], and then [Start]. To restore the factory default values, select [Restore Factory Default Values], and then [Start]. When the restoration is completed, a message appears on the screen. Select [Start].
  • Page 100: Printing A Report/List

    3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information on the types of report/list, refer to "Print Reports" (P.106). Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. Press the <Machine Status>...
  • Page 101: Deleting A Private Charge Print Job With An Invalid User Id

    Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature.
  • Page 102: Setting Restore Tool

    3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
  • Page 103: Machine Status

    4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ....................104 Machine Information .......................105 Faults ...............................120 Supplies............................121 Billing Information........................122...
  • Page 104: Overview Of Machine Status

    4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
  • Page 105: Machine Information

    Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ...................................105 Paper Tray Status..................................106 Print Reports....................................106 Automatically Printed Reports/Lists ............................115...
  • Page 106: Paper Tray Status

    4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or ] to display the next screen. [Software Version] Screen You can check the software version.
  • Page 107 Machine Information Select [Print Reports]. Select the type of a report or a list to print. Note • The screen on the right appears when the [Tools] button is displayed on the [Services Home] screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...
  • Page 108: Printer Reports

    4 Machine Status Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
  • Page 109 Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF/JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode.
  • Page 110 4 Machine Status KS5895 Settings List Prints the KS5895 emulation settings. For information on the KS5843/KSSM/KS5895 emulation, refer to "KS Emulation" in the Korean version of this guide. Font List Prints the list of fonts available on the machine. Note •...
  • Page 111 Machine Information Address Book You can check the settings for the address numbers. When you specify a range of address numbers, the list of settings for the specified address numbers is printed. Each page contains the settings information on 50 address numbers. Select [Address Book].
  • Page 112 4 Machine Status VoIP Gateway List You can check the registration for VoIP gateways. Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations. When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed.
  • Page 113 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
  • Page 114 4 Machine Status Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.
  • Page 115: Automatically Printed Reports/Lists

    Machine Information Auditron Report (Fax Jobs) You can check the total number of fax transmissions/receptions and the total number of pages transmitted for each user. Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication/Security Settings].
  • Page 116: Overwrite Hard Disk

    4 Machine Status File Transfer Report - Fax Server This report is output after image data scanned by the machine is sent to a Server Fax server via a network. It contains the scanned document image and the transmission result. To have the report printed, enter the System Administration mode.
  • Page 117 Machine Information Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The printer accepts data from a computer. Select a printer language to set a print mode. Set each item. Note •...
  • Page 118 4 Machine Status Enter [New Value] with the numeric keypad. Select [Save]. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming]. Select [Store Current Selections] or [Delete].
  • Page 119: Fax Receiving Mode

    Machine Information Enter a password of up to 32 single-byte characters with the keyboard displayed, and select [Save]. Fax Receiving Mode You can set a mode for receiving faxes. Note • As for IP fax (SIP), the machine always receives faxes automatically. For information on auto receive and manual receive, refer to "4 Fax"...
  • Page 120: Faults

    4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
  • Page 121: Supplies

    Drum Cartridge [R3] Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another ApeosPort-IV C5575/C4475/C3375/C3373/C2275, DocuCentre-IV C5575/ C4475/C3375/C3373), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
  • Page 122: Billing Information

    4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information..................................122 User Account Billing Information............................123 Press the <Machine Status> button. Select the [Billing Information] tab.
  • Page 123: User Account Billing Information

    Billing Information Total Impressions Displays the total number of Color Impressions and Black Impressions. Note • When print data resulting from color conversion using an ICC profile, for example, on the application is printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in color.
  • Page 124 4 Machine Status Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed.
  • Page 125: Tools

    5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
  • Page 126: System Settings Procedure

    5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ........................126 Step 2 Entering the System Administrator User ID and Passcode ..................
  • Page 127: Step 3 Selecting [Tools]

    System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Services Home] screen. Note • When the [Service Home] screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
  • Page 128 5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.238). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
  • Page 129: Step 5 Setting A Feature

    System Settings Procedure Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].
  • Page 130: Tools Menu List

    5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings "Machine Clock/Timers" (P.144) "Date"...
  • Page 131 Tools Menu List "Paper Tray Settings" (P.152) "Custom Paper Name/Color" (P.152) "Paper Tray Attributes" (P.152) "Customize Paper Supply Screen" (P.153) "Paper Tray Attributes on Setup Screen" (P.153) "Paper Tray Attributes During Loading" (P.153) "Paper Tray Priority" (P.153) "Paper Type Priority" (P.153) "Tray 5 - Paper Size Defaults"...
  • Page 132 5 Tools "Force Annotation" (P.166) "Apply Layout Template to Copy/Prints Jobs" (P.166) "Delete Layout Template" (P.167) "Create Text String" (P.167) "Print Universal Unique ID (ApeosPort "Print Universal Unique ID" (P.167) Series Models Only)" (P.167) "Print Position" (P.167) "Print Position Adjustment" (P.167) "Print Position (Side 2)"...
  • Page 133 Tools Menu List "Copy Defaults" (P.187) "Paper Supply" (P.187) "Reduce/Enlarge" (P.187) "Output Color" (P.188) "Output Color (Simple Copy)" (P.188) "Single Color" (P.188) "Dual Color - Source Color" (P.188) "Dual Color - Target Area Color" (P.188) "Dual Color - Non-target Area Color" (P.188) "Original Type"...
  • Page 134 5 Tools "Copy Control" (P.192) "Memory Full Procedure" (P.192) "Maximum Stored Pages" (P.192) "Auto Paper Off" (P.193) "Mixed Size Originals - 2 Sided Copy" (P.193) "Fine-tune 100%" (P.193) "ID Card Copy - Reduce/Enlarge" (P.193) "Background Suppression (Photo & Text)" (P.193) "Background Suppression Level (Text)"...
  • Page 135 Tools Menu List "Protocol Settings" (P.201) "Ethernet Rated Speed" (P.201) "TCP/IP - IP Mode" (P.202) "IPv4 - IP Address Resolution" (P.202) "IPv4 - IP Address" (P.202) "IPv4 - Subnet Mask" (P.203) "IPv4 - Gateway Address" (P.203) "IPv4 - DNS Server Setup" (P.203) "IPv4 - IP Filter"...
  • Page 136 5 Tools "Remote Authentication/Directory "Authentication System Setup (ApeosPort Series Service" (P.212) Models Only)" (P.212) "Kerberos Server Settings (ApeosPort Series Models Only)" (P.212) "LDAP Server/Directory Service Settings (ApeosPort Series Models Only)" (P.213) "SMB Server Settings" (P.217) "Security Settings" (P.217) "SSL/TLS Settings" (P.217) "S/MIME Settings (ApeosPort Series Models Only)"...
  • Page 137 Tools Menu List Scan Service Settings "Screen Defaults" (P.230) "Email Screen Default" (P.230) "Scan to PC Screen Default" (P.230) "1st Tab - Features Allocation" (P.230) "Reduce/Enlarge - Buttons 2 to 5" (P.231) "Scan Defaults" (P.231) "Color Scanning" (P.231) "Original Type" (P.231) "File Format"...
  • Page 138 5 Tools Fax Service Settings "Screen Defaults" (P.238) "Fax Screen Default" (P.238) "1st Tab - Features Allocation" (P.238) "Reduce / Enlarge - Button 3 - 5" (P.238) "Transmission Screen" (P.239) "Fax Defaults" (P.239) "Resolution" (P.239) "Original Type" (P.239) "Lighten/Darken" (P.239) "Mixed Size Originals"...
  • Page 139 Tools Menu List "Reduce/Enlarge Presets" (P.246) "Original Size Defaults" (P.246) "Local Terminal Information" (P.246) "Local Name" (P.247) "Company Logo" (P.247) "Machine Password" (P.247) "Line 1 to 3 - Company Logo" (P.247) "G3 Line 1 to 3 - Fax ID" (P.247) "G3 Line 1 to 3 - Dial Type"...
  • Page 140 5 Tools Folder Service Settings "Folder Service Settings" (P.255) "Files Retrieved By Client" (P.255) "File Display Default" (P.255) "Print & Delete Confirmation Screen" (P.255) "Convert Custom Size to Standard Size" (P.255) "Standard Size Threshold Value" (P.255) "Internet Fax to Internet Fax" (P.255) "Internet Fax to E-mail"...
  • Page 141 Tools Menu List Setup "Create Folder" (P.266) "Folder Name" (P.267) "Check Folder Passcode" (P.267) "Delete Files After Retrieval" (P.267) "Delete Expired Files" (P.267) "Link Job Flow Sheet to Folder" (P.268) "When the [Delete Folder] Button is Selected" (P.268) "Stored Programming" (P.268) "Create Job Flow Sheet"...
  • Page 142 5 Tools "Add Fax Comment" (P.285) "Paper Tray Attributes" (P.285) Accounting "Create/View User Accounts" (P.286) "User ID" (P.287) "User Name" (P.287) "Passcode" (P.287) "E-mail Address" (P.287) "Device Access" (P.287) "Service Access" (P.287) "User Role" (P.288) "Reset Account" (P.289) "Reset Total Impressions" (P.289) "View Accounts"...
  • Page 143 Tools Menu List "Authentication" (P.297) "Login Type" (P.297) "Access Control" (P.298) "Create/View User Accounts" (P.299) "Reset User Accounts" (P.300) "Create Authorization Groups" (P.300) "User Details Setup" (P.300) "Maximum Login Attempts by System Administrator" (P.302) "Passcode Policy" (P.302) "Charge/Private Print Settings" (P.303) "Receive Control"...
  • Page 144: Common Service Settings

    5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers ................................144 Energy Saver Settings ................................. 147 Audio Tones....................................148 Screen/Button Settings ................................
  • Page 145 Common Service Settings Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server.
  • Page 146: Time Zone

    5 Tools Printer Lockout You can set the machine to disable printing during the specified time period or to temporarily disable printing. Selecting [On] allows you to set [Set Lockout Duration] and/or [Allow User to Lock Out]. When [Allow User to Lock Out] is selected, the [Lock Out Printer] button needs to be displayed on the right side of the [Services Home] screen.
  • Page 147: Energy Saver Settings

    Common Service Settings Print-On-Demand Duration Specify the duration for the machine to receive a print job from web applications. Unless the machine receives full data of the print job within the specified period of time, the machine does not process the print job. Specify the time duration between 0 and 255 minutes in 1 minute increments.
  • Page 148: Audio Tones

    5 Tools Audio Tones Select whether to sound an alarm when a job ends or a fault occurs. Control Panel Select Tone Set the volume to be sounded when a button displayed on the screen is correctly selected. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs.
  • Page 149: Screen/Button Settings

    Common Service Settings Low Toner Alert Tone Set the volume to be sounded when the toner cartridge needs replacing. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], or [Loud].
  • Page 150: Default Language

    5 Tools Note • Copy service is assigned to [Custom Button 1] and Review is assigned to [Custom Button 3] by factory default. For more information, refer to "Assigning Services to the Custom Buttons" (P.33). One-touch Buttons Set the number of address numbers that are assigned to the one touch buttons. Type 1 Assigns the one touch buttons 1 to 70 to the address numbers 0001 to 0070, and buttons M01 and M02 to the stored programming jobs 1 and 2.
  • Page 151 Common Service Settings Screen Brightness You can adjust the screen brightness of the control panel between -16 and +16. Reconfirm E-mail Recipient Select whether or not to display the screen to confirm e-mail recipients when sending e- mails. Select from [Confirmation Not Required], [Always Reconfirm Recipient], or [Reconfirm if Multiple Recipients].
  • Page 152: Paper Tray Settings

    5 Tools Paper Tray Settings You can name the Custom Paper Type 1-5, which can be specified for [Paper Type], and the Custom Paper Color 1-5, which can be specified for [Paper Color] under [Paper Tray Attributes]. Custom Paper Name/Color You can name Custom Paper Types 1 to 5 which you can select in [Paper Type] and Custom Paper Colors 1 to 5 which you can select in [Paper Color] of [Paper Tray Attributes].
  • Page 153 Common Service Settings Customize Paper Supply Screen Select whether the setting items specified in [Paper Size] or [Auto Paper Select] under [Paper Tray Attributes] are to be displayed on the [Paper Supply] screen. Disabled Does not display the items specified in [Paper Size]. Size Detection Displays the setting in [Paper Size].
  • Page 154 5 Tools If you frequently use non-standard size paper for copying, assigning the paper sizes to the buttons will save your time to specify the size each time. For your convenience, set the commonly used paper sizes in the upper level. A/B Series Size You can select from sizes of A and B series.
  • Page 155 Common Service Settings Setting values Meaning Plain B (60-79 gsm) Default setting for plain paper. The image quality is suitable for general office use. Paper having ream weight of 60 - 79 gsm. Plain C (60-79 gsm) Default setting for recycled paper. The image quality is suitable for the recycled paper that contains 70% or more recycled pulp.
  • Page 156: Image Quality Adjustment

    Extra Heavyweight (X-HW) S Normally, do not select this value. Reload (170-256 gsm) * : ApeosPort-IV C5575/C4475 and DocuCentre-IV C5575/C4475 models support up to 280 gsm ream weight paper depending on a paper type. Image Quality Adjustment You can set the image quality and calibration settings.
  • Page 157 Common Service Settings Important • When you select [High Quality], and [Corner Shift] is selected in [Image Shift] with a ratio of 60% or less is specified in [Reduce/Enlarge], a part of the image may not be printed or blank paper may be output.
  • Page 158: Reports

    5 Tools To restore the factory default values, select [Restore Factory Default Values] and press <Start>. For more information, refer to "Executing 2 Sided Color Scanning Calibration" (P.98). Paper Supply Select a paper tray. Reports You can configure settings related to printing reports. Print Reports Button Set the display method of [Print Reports] under the [Machine Information] screen and [Error History Report] under the [Faults] screen displayed by pressing the <Machine Status>...
  • Page 159: Maintenance

    Common Service Settings Does not print a report regardless of the data transmission result. Automatically prints a Transmission Report when data is sent successfully and a Transmission Report - Job Undelivered when data transmission failed. Print when delivery fails Prints a Transmission Report - Job Undelivered when the data transmission failed. Scan File Transfer Report (Fax Server) Set whether to print a Transmission Report after scanned data is sent using the Server Fax feature.
  • Page 160: Delete All Data

    Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. By executing [Start], all data registered on the machine is deleted. Do not use this feature normally.
  • Page 161: Watermark

    Common Service Settings Finisher Adjustment This feature is displayed only when the Finisher-B1 (optional), the Booklet Maker Unit for Finisher-B1 (optional), or the Hole Punch Unit (optional) is installed. Hole Punch Tool Specify either 2/4 Hole Punch or 2/3 Hole Punch (US Specification). Adjust Punch Position/Booklet Fold Position Set the punch position and booklet fold position for paper smaller than B4 or larger than or equal to B4.
  • Page 162 5 Tools Date Format Specify the format of the date to print as watermark. The format specified here will also be used for Annotation and Force Annotation. The following three formats are available: "YYYY/MM/DD", "MM/DD/YYYY", and "DD/MM/ YYYY". Default Watermark Effect Specify the default watermark effect.
  • Page 163: Secure Watermark

    The feature may not operate properly depending on a document or conditions. For more information, contact our Customer Support Center. • Please note that Fuji Xerox is not liable for any damages caused by the use or without the use of the Secure Watermark feature.
  • Page 164: Secure Watermark Control

    5 Tools • This feature is only available for a Fuji Xerox manufactured machine installed with the Secure Watermark feature. Secure Watermark Control Set whether or not to detect a protection code embedded in a document. Secure Watermark Detection When you set [On] and copy or scan a document with a protection code embedded, the copy or scan job is canceled.
  • Page 165 Common Service Settings Print Fax Set whether or not to forcibly use the Force Secure Watermark feature when printing a document received by fax. Report Set whether or not to forcibly use the Force Secure Watermark feature when printing a report/list.
  • Page 166: Force Annotation

    5 Tools Force Annotation The string such as a user name and a date (Annotation) is forcibly printed out according to the layout template associated with each job type. Note • When a watermark, a secure watermark, and/or a print universal unique ID is specified to a document, force annotation is overlapped.
  • Page 167: Print Universal Unique Id (Apeosport Series Models Only)

    Common Service Settings Report Note • You can associate a layout template with Client Print when a print job is sent from a computer. • You can associate a layout template with Print Stored File when printing a file in a folder. Delete Layout Template Deletes a layout template.
  • Page 168: Image Log Control (Apeosport Series Models Only)

    • Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
  • Page 169 Common Service Settings Size for Size for B&W Resolution Remarks Color Jobs Jobs 100 dpi 10 pt 14 pt Large size characters are legible. 72 dpi (default) 12 pt 18 pt Title size characters are legible. 50 dpi 16 pt 24 pt Characters are illegible.
  • Page 170: Notify Job Completion By E-Mail

    5 Tools executed. While [Low] is set, the next job is executed and if the number of image logs untransferred exceeds 200, the logs are deleted in chronological order. Logs To Transfer Set whether or not to automatically transfer image logs to a log management server. Select from [Pause], [Transfer Per Job Basis], or [Accumulate &...
  • Page 171 Common Service Settings Offset Stacking (Center Tray) Offsetting means that each set of copies is delivered to the center tray and shifted slightly to separate it from the previous job. When a set of copies is delivered to the front of the tray, the next set is delivered to the rear of the tray.
  • Page 172: Auto Job Promotion

    5 Tools Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for any reason, (for example, running out of paper in a tray when starting copying or printing). Note •...
  • Page 173 Common Service Settings Refer to the following tables for a combination of sizes that can be detected automatically. Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 ×...
  • Page 174 5 Tools Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229 Envelope (229 x 324 Envelope (235x 120...
  • Page 175 Common Service Settings Paper size group AB series (8 × 13") AB series Loading Position Size / Orientation Photograph 2L (5 × 7") Postcard (6 × 9") Available Not available...
  • Page 176 5 Tools AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 ×...
  • Page 177 Common Service Settings AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation (Taiwan) 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229...
  • Page 178 5 Tools AB series AB series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading Position Size / Orientation C5 envelopes Postcard (4 × 6") Photo 2L (5 × 7") Postcard (6 × 9") Available Not available...
  • Page 179 Common Service Settings Paper size group Inch series Loading Position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 ×...
  • Page 180 5 Tools Paper size group Inch series Loading Position Size / Orientation 16 K (mainland China) 16 K (mainland China) (mainland China) Postcard Envelope (120 x 235 Envelope (90 x 205 Envelope (240 x 332 Envelope (162 x 229 Envelope (229 x 324 Envelope (235 x 120 Envelope (114 x 162 Envelope (98 x 148...
  • Page 181 Common Service Settings Paper size group Inch series Loading Position Size / Orientation Photo 2L (5 × 7") Postcard (6 × 9") Available Not available Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches].
  • Page 182: Data Encryption

    5 Tools Data Encryption Allows you to select whether or not to encrypt data recorded on the hard disk of the machine. When you enable data encryption, the machine encrypts automatically copy, scan, or print data written to the hard disk. You cannot select whether or not to encrypt by feature. This prevents unauthorized access to the stored data.
  • Page 183 Common Service Settings 1. Select [Tools] > [Setup] > [Create Folder] to display the [Create Folder] screen. 2. Select the folder, then select [Delete Folder]. 3. Select [Close]. 4. Press the <Machine Status> button, and confirm that [Standby] in [Overwrite Hard Disk] is displayed.
  • Page 184: Software Download

    5 Tools "IPSec Settings" (P.220) "System Administrator Settings" (P.296) "Maximum Login Attempts by System Administrator" (P.302) "Overwrite Hard Disk" (P.306) Creating/Changing Users with System Administrator Rights Changing SNMP v3 Setting When [On] is set, you can set a maintenance passcode of 4 to 12 digits in the [Maintenance Passcode] screen.
  • Page 185 Common Service Settings Auto Validation of Speed Dial Entry Allows you to select whether the machine automatically validate the number when you use speed dial. When you select [Validate entry after a fixed time], you can select the time to auto-validation from [Shorter], [Default], or [Longer].
  • Page 186: Copy Service Settings

    5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ..............................186 Preset Buttons ....................................187 Copy Defaults ....................................187 Copy Control ....................................
  • Page 187: Preset Buttons

    Copy Service Settings Select a feature to display, and select [Save]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 You can select the paper tray displayed in the second to fifth buttons in [Paper Supply] on...
  • Page 188 5 Tools When the default value of [Paper Supply] is set to [Auto Select], [Auto %] cannot be selected for [Reduce/Enlarge]. For information on the Reduce/Enlarge Preset buttons, refer to "Reduce/Enlarge Presets" (P.195). Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies.
  • Page 189: Background Suppression

    Copy Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Image Quality] screen. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Image Quality] screen. Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen.
  • Page 190 5 Tools Edge Erase - Left Edge Set the default value for the amount of edge erased from the original in the left directions in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments.
  • Page 191 Copy Service Settings Output Destination Set the default value for [Output Destination/Offset] under [Copy Output] in the [Copy] and [Output Format] screens. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Output Destination (Simple Copy) Set the output destination when you start copying from the [Simple Copy] screen.
  • Page 192: Copy Control

    5 Tools Page Numbers - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Page Numbers] is selected for [Annotations] in the [Output Format] screen. Bates Stamp - Number of Digits Set the default value for [Number of Digits] displayed when [Bates Stamp] is selected for [Annotations] in the [Output Format] screen.
  • Page 193 Copy Service Settings Auto Paper Off Select the tray used when [Auto Select] of [Paper Supply] in the [Copy] screen is cancelled. [Auto Select] of [Paper Supply] is cancelled when [Auto %], [Auto X-Y %] for [Independent X-Y %], or [Slight Reduction (Improves Fit)] is selected. Mixed Size Originals - 2 Sided Copy Specify paper to copy side 2 of a document: in 2 sided copying, if the size of side 1 and side 2 of a document is different, and the machine detects different paper size for sides 1 and 2.
  • Page 194: Original Size Defaults

    5 Tools Highlighted Originals Select [Highlighted Originals] when copying an original marked with a highlight pen. This improves the recognition of the colors of highlight pen. Original Type - See-Through Paper When [Text] is selected for [Original Type] in the [Image Quality] screen, set whether to display [Text on See-Through Paper].
  • Page 195: Reduce/Enlarge Presets

    Copy Service Settings Inch Size You can select from inch series sizes. Others You can select from other sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments.
  • Page 196: Connectivity & Network Setup

    5 Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.317) or "E-mail Environment Settings" (P.335). If you use CentreWare Internet Services, more detailed settings are possible.
  • Page 197 Connectivity & Network Setup PJL (Printer Job Language) is a job control language and a PJL command is data prepended to the top of the print jobs. Usually select [Enabled]. Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer.
  • Page 198 5 Tools Port Status Select [Enabled] to use SMB when you use the Scan to PC (SMB) service or share the machine on the network. Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.
  • Page 199: Ftp Client

    Connectivity & Network Setup SNMP Port Status Select [Enabled] to use SNMP, when you use any web applications manufactured by Fuji Xerox to control the machine on the network. Port Status Select [Enabled] to use SIP, when you use IP fax (SIP) transmission. Port Number Enter a port number for use IP fax (SIP).
  • Page 200 5 Tools Port Number Enter a port number for UPnP communication from 1 to 65535. The default value is 80. Important • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).
  • Page 201: Protocol Settings

    Connectivity & Network Setup WebDAV Port Status Select [Enabled] when you use an application program such as EasyOperator and Network Scanner Utility3 to access folders in the machine. Note • You cannot select [Port Number] and [Operation Time-Out], if WebDAV port is disabled. To configure [Port Number] and [Operation Time-Out], enable port status and reboot the machine, and then configure [Port Number] and [Operation Time-Out].
  • Page 202 5 Tools 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value. 10 Mbps Half-Duplex Select this to set 10BASE-T (Half Duplex) as the default value. 1000 Mbps Select this to set 1000BASE-T as the default value. Note •...
  • Page 203 Connectivity & Network Setup IPv4 - Subnet Mask Enter the subnet mask using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. •...
  • Page 204: Machine's E-Mail Address/Host Name

    5 Tools Manually Configured IPv6 Gateway This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a gateway address. Note • Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. IPv6 - DNS Server Setup Set the DNS server for IPv6.
  • Page 205: Proxy Server Settings (Apeosport Series Models Only)

    Connectivity & Network Setup Host name: myhost Domain Name: example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com. For Example: mymail@myhost.example.com Account name: mymail Machine Name...
  • Page 206: Ep Proxy Server Setup

    5 Tools HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server. Up to 31 characters are allowed. HTTP Proxy Server Password Enter a password of the HTTP proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address.
  • Page 207: Sip Settings

    Connectivity & Network Setup HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Password Enter a password of the HTTPS proxy server. Up to 31 characters are allowed. HTTP Proxy Server Name Enter the server name or IP address of the HTTP proxy server.
  • Page 208 5 Tools Note • Even when IP addresses can be resolved automatically using [DHCP] or [DHCP v6], port number, login user name, login password, and server type cannot be resolved automatically. Configure these items manually. • When you select [DHCP] to automatically obtain the IP address, select [DHCP] or [DHCP/Autonet] for [IPv4 - IP Address Resolution] of the TCP/IP settings of the machine.
  • Page 209 Connectivity & Network Setup The default value is 5060. Secondary Server - Login User Name Enter the login user name of the secondary server. Up to 31 characters are allowed. Secondary Server - Login Password Enter the login password of the secondary server. Up to 31 characters are allowed. Secondary Server Type Select the type of secondary server from [Standard] or [Cisco].
  • Page 210: T.38 Settings

    5 Tools VoIP Gateway Setup You can configure the following settings for VoIP Gateway 1 to 50. You can also configure different VoIP gateways by a recipient’s telephone number. Note • To use a fixed VoIP gateway, do not register the ID, and specify only the IP address for VoIP Gateway 1.
  • Page 211: Pop3 Server Settings

    Connectivity & Network Setup POP3 Server Settings Set the POP3 server. In [POP3 Server Settings], you can set the following items: Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255.
  • Page 212: Remote Authentication/Directory Service

    5 Tools Login Credentials for E-mail Send Select the login user name when sending e-mails from [Remotely Authenticated User] and [System]. When [Remotely Authenticated User] is selected and if the machine tries authenticating the remote server before a job startup, the machine performs verification at the time of transmission with the remotely authenticated user name and password.
  • Page 213 Connectivity & Network Setup Primary Server - Port Number Set the primary server port number from 1 to 65535. The default value is 88. Important • Do not use the numbers assigned to the other ports. Secondary Server Name/Address Enter the secondary server name or IP address. Note •...
  • Page 214 5 Tools Authentication Method Select a method to perform LDAP authentication from [Direct Authentication] and [Authentication of User Attributes]. Direct Authentication User ID and password entered by a user are used for LDAP authentication. Authentication of User Attributes The user ID entered is used as an attribute specified in [Attribute of Typed User Name] to perform a search on the LDAP server.
  • Page 215 Connectivity & Network Setup Login Credentials to Search Entries Select which users are allowed to search the Address Book. You can select from [Remotely Authenticated User] or [System]. Login Name Set a user name for the Address Book search and access to the directory server using [Authentication of User Attributes] method for LDAP authentication.
  • Page 216 5 Tools Attribute Type of Name Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "cn" for an attribute name used as a recipient name. Attribute Type of Surname Set the sender's family name attribute type.
  • Page 217: Security Settings

    Connectivity & Network Setup Directory Service for Address Book Select whether or not to use an address book stored on the directory server. Even when [Enabled] is selected, the address book of the directory server will not be started unless the following conditions are satisfied. The IP address of the directory server (primary) of the machine must be set.
  • Page 218 5 Tools LDAP - SSL/TLS Communication Set whether or not to enable the SSL/TLS communications for authentication and searches. If you enable the LDAP SSL/TLS communications, you must set [Primary Server - Port Number] and [Secondary Server - Port Number] under [LDAP Server/Directory Service Settings].
  • Page 219 Connectivity & Network Setup Receive Untrusted Internet Fax If you select [No], the machine does not receive the following Internet fax: Internet faxes other than the Internet fax sent by S/MIME when [S/MIME Communication] is set to [Enabled]. Internet faxes that fail to attach a signature or verification. Internet faxes that are attached with an expired certificate.
  • Page 220 5 Tools DocuWorks Signature Select the setting for DocuWorks Signature from [Do not add signature], [Always add signature], or [Select during send]. XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. IPSec Settings Configure the IPSec settings.
  • Page 221 Connectivity & Network Setup When entering an IP address, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Communicate with Non-IPSec Devices Select whether or not to communicate with non-IPSec devices. IEEE 802.1x Settings Configure the IEEE 802.1x settings. IEEE 802.1x Set whether or not to use IEEE 802.1x authentication.
  • Page 222: Other Settings

    5 Tools URL of OCSP Responder Enter the URL of an OCSP responder when [URL as Specified by Administrator] has been selected for [Send Query to OCSP Responder With]. Up to 255 characters are allowed. OCSP Communication Time-Out Specify a time-out value for OCSP communication from 5 to 60 seconds in 1 second increments.
  • Page 223: Print Service Settings

    Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.309). The following shows the reference section for each setting. Allocate Memory ..................................223 Delete Form ....................................225 Other Settings ....................................225...
  • Page 224 5 Tools Job Ticket Memory Specify the amount of memory to use for job tickets from 0.25 to 8.00 MB in 0.25 MB increments. Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory.
  • Page 225: Delete Form

    Print Service Settings Receiving Buffer - IPP No Spooling Does not use spooling. While IPP printing is performed for one client, data cannot be received over the same interface from another client. Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments.
  • Page 226: Substitute Tray

    5 Tools Substitute Tray When there is no tray containing the paper size selected by the Auto Paper selection, select whether or not to print with paper loaded in another paper tray. In the event of using a substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray Note •...
  • Page 227: Banner Sheet

    Print Service Settings Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an error. Note • The machine will enter the off-line state to restrict subsequent print jobs. Job Resumes Automatically Automatically cancels the print job to print subsequent jobs.
  • Page 228 5 Tools Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sheet print settings of the print driver. Banner Sheet Offset Set whether or not to offset when banner sheets are output. Banner Sheet Tray Select a paper tray used for banner sheets.
  • Page 229 Print Service Settings Standard Mode Uses the standard mode to process print tickets. Compatible Mode Uses the Microsoft-compliant mode to process print tickets. LPD Print Queue Set the LPD print sequence. Note • If you change the [LPD Print Queue] setting, the [Receiving Buffer - LPD] setting may automatically be changed.
  • Page 230: Scan Service Settings

    5 Tools Scan Service Settings You can configure settings related to the Scan services. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings].
  • Page 231: Scan Defaults

    Scan Service Settings Select a column by choosing from [Feature in 1st Column] to [Feature in 4th Column]. And set the item to be displayed from [Not Selected], [Color Scanning], [2 Sided Scanning], [Original Type], [File Format], [Resolution], [Lighten / Darken], [Reduce / Enlarge], [Mixed Size Originals], and [Original Orientation].
  • Page 232 5 Tools Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression Set the default value for [Background Suppression] of [Image Enhancement] in the [Advanced Settings] screen. Shadow Suppression Set the default value for [Shadow Suppression] in the [Advanced Settings] screen. Color Space Set the default value for [Color Space] in the [Advanced Settings] screen.
  • Page 233: Scan To Pc Defaults

    Scan Service Settings Store & Send Link - E-mail Subject Set the default value for the subject used for the Store & Send Link feature. Up to 128 characters can be entered for the subject. For more information on the Store & Send Link feature, refer to "5 Scan" > "Scanning Procedure" > "Step 2 Selecting the Features"...
  • Page 234: Original Size Defaults

    5 Tools Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service. This setting is effective for remote authentication.
  • Page 235: Reduce/Enlarge Presets

    Scan Service Settings A/B Series Size You can select from sizes of A and B series such as A4 and B5. Inch Size You can select from size of Inch series such as 8.5 x 11" and 11 x 17". Others You can select from sizes of other than the above series such as photo and postcard sizes.
  • Page 236 5 Tools Shadow Suppression Level Set the shadow suppression level. This is valid when [Shadow Suppression] is set to [Auto Suppression]. Color Space Set whether or not to display the Color Space feature. When you select [Enabled], the [Color Space] button is displayed on the [Advanced Settings] screen for the [E-mail], [Store to Folder], [Scan to PC], and [Job Template].
  • Page 237 Scan Service Settings If [Use IP Address] is selected: http://192.168.19.1/scanUrl/doc1/get.htm If [Use FQDN] is selected: http://pc1.mycompany.co.jp/scanUrl/doc1/get.htm Store & Send Link - Maximum File Size Set the maximum data size of files that can be stored for the Store & Send Link feature. You can specify the value from 1 to 200 MB in 1 MB increments.
  • Page 238: Fax Service Settings

    5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. An optional component is required. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
  • Page 239: Fax Defaults

    Fax Service Settings Transmission Screen Set whether or not to display transmission status during transmission. Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Energy Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu.
  • Page 240: Fax Control

    5 Tools Note • You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For more information on the delivery confirmation method, refer to "Delivery Confirmation Method" (P.249). Delivery Receipts/Read Receipts Set the default value for [Read Receipts] or [Delivery Receipt] of [Acknowledgement Report] in the [Fax/Internet Fax Options] screen.
  • Page 241 Fax Service Settings Use the Speed Dial feature to re-enter the recipient. Re-enter Fax Number or E-mail You cannot enter the speed dial when you re-enter the number or address. Use the fax number, SIP User ID (Sign-in Name), phone number or SIP user name for IP fax, or e-mail address to enter the recipient.
  • Page 242 5 Tools G3 Sender ID - IP Fax When using G3 communications, you can select whether to notify G3-ID to recipients for fax. G3 Sender ID - IP Fax (SIP) For G3 communications, you can select whether to notify G3-ID to recipients for IP Fax (SIP).
  • Page 243 Fax Service Settings Border Limit Set the length to make a page break that will be applied when the length of a received fax document is longer than the paper length. You can specify a value from 0 to 127 mm in 1 mm increments.
  • Page 244 5 Tools Reduce 8.5 x 11" Original to A4 When [Reduce/Enlarge] in the [Layout Adjustment] screen is set to [Auto %], you can set whether or not to reduce 8.5 x 11" size document to A4 , while scanning the document. Pseudo-Photo Gradation Mode You can select a gradation expression mode.
  • Page 245: Fax Received Options

    Fax Service Settings There are priority levels from 1 to 3. All priority can be set, however, if you want to display only one priority level, make the settings of all priority levels the same. Note • This feature is not available for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 246: Reduce/Enlarge Presets

    5 Tools Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. • The displayed items may vary depending on the options installed. Fax Received - Line 1 to 3 Specify output tray for each line.
  • Page 247 Fax Service Settings Local Name Register the name of the local terminal as the local name. The local name is shown in the recipient's touch screen or Activity Report. Depending on the recipient's device, however, it may not be displayed. Specify a local name with up to 20 single-byte characters using the keyboard displayed or the numeric keypad.
  • Page 248: Internet Fax Control

    5 Tools SIP Line - Company Logo Register the sender names for IP fax (SIP). The sender name is printed in the Transmission Header Text or Cover Page. Enter up to 60 characters using the keyboard displayed or the numeric keypad. G3 SIP Line - ID When using G3 communications, register the G3 ID for IP fax (SIP).
  • Page 249 Fax Service Settings Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the default value for the method of confirming that an Internet fax sent has arrived or not.
  • Page 250 5 Tools Transmission Header Text - Fax Transfer When forwarding received e-mail from Internet fax to fax, select whether or not to add a Transmission Header Text (start time, company logo, recipient name, G3 ID, and number of pages). Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size.
  • Page 251: E-Mail/Internet Fax Service Settings

    E-mail/Internet Fax Service Settings E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 252 5 Tools Does not respond. Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature.
  • Page 253 E-mail/Internet Fax Service Settings Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab. Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab.
  • Page 254: Address Book Settings

    5 Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.126). Select an item to set or change.
  • Page 255: Folder Service Settings

    Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.126). Select an item to set or change.
  • Page 256: Job Flow Service Settings (Apeosport Series Models Only)

    5 Tools Job Flow Service Settings (ApeosPort Series Models Only) In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
  • Page 257: Media Print Service Settings

    Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. When the USB Memory Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)).
  • Page 258: Stored File Settings

    5 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the machine. Set the expiration date and the time of deletion. You can also specify the types of the files to delete. On the [Tools] screen, select [Stored File Settings].
  • Page 259 Stored File Settings Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
  • Page 260: Web Applications Service Setup (Apeosport Series Models Only)

    It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (purchased separately) are required. For more information, contact our Customer Support Center.
  • Page 261 Web Applications Service Setup (ApeosPort Series Models Only) 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].
  • Page 262: Server Setup

    5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Services Home] screen. For information on changing the buttons on the [Services Home] screen, refer to "Customizing the Control Panel"...
  • Page 263: Other Settings

    Web Applications Service Setup (ApeosPort Series Models Only) Use User ID - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications.
  • Page 264: Web Browser Setup

    Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, a Fuji Xerox manufactured web application (sold separately) is required. For more information, contact our Customer Support Center.
  • Page 265 Web Browser Setup Enable File Printing Set whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
  • Page 266: Setup

    5 Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting.
  • Page 267 Setup When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.36). Check Folder Passcode Set an access restriction to permit operations for specified users only.
  • Page 268: Stored Programming

    5 Tools Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on.
  • Page 269: Restrictions On Using Job Flow

    Setup Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder"...
  • Page 270 5 Tools Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. Owner Filters job flow sheets by owner type. Target (ApeosPort series models only) Filters job flow sheets by target, such as scan jobs and folders.
  • Page 271 Setup Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
  • Page 272 5 Tools Send as IP Fax (SIP) Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/Fax Number] in the [Send as IP Fax (SIP)] screen.
  • Page 273 Setup Internet Fax Profile Select an Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval.
  • Page 274 5 Tools Resend Attempts Set the transmission retry count from 1 to 5. Resend Interval Set the transmission retry interval from 30 to 300 seconds. Encryption Set whether or not to encrypt the e-mail transmission. Note • To encrypt e-mail transmission, the configuration of S/MIME is required. •...
  • Page 275 Setup Transfer via SMB (1), Transfer via SMB (2) Specify where SMB forwarding is to be stored. [Transfer via SMB (2)] will be displayed when [Transfer via SMB (1)] is configured. Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book.
  • Page 276 5 Tools Auto Select A suitable paper tray is automatically selected. Trays 1 to 4 and 6 (optional) Select paper from five trays. Bypass Prints on paper loaded in Tray 5. 2 Sided Printing Set the 2 sided printing option. Output Configure the stapling, hole punch, and output destination settings.
  • Page 277: Create Job Flow Sheet Keyword

    Setup Delete Deletes the selected job flow sheet. Copy Creates a duplicate of the selected job flow sheet. You can create a new job flow sheet based on the duplicate. The procedure of creation is the same as creation of a new job flow sheet. For more information, refer to "Create New Job Flow Sheet"...
  • Page 278 5 Tools Press a speed dial to register. Note • Select [ ] to display the previous screen or ] to display the next screen. • Entering a speed dial number with the numeric keypad displays the specified number at the top of the column. Select [Address Type].
  • Page 279 Setup Server Name/IP Address Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: Address Type Delay Start Fax Number Remote Folder Name F Code Index Relay Broadcast Starting Rate Billing - Day Time Resolution Billing - Night Time Cover Page Billing - Midnight...
  • Page 280: Given Name

    5 Tools Index You can register a single alphanumeric index character so that you can use it as a search keyword when the registered recipients are listed in alphabetical order. For information about how to enter characters, refer to "Entering Text" (P.36). Surname Enter a recipient surname with up to 32 single-byte characters.
  • Page 281 Setup Server Name/IP address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important • If the "/" mark is used at the top of a shared name, a job flow cannot read the shared name correctly. Do not use the "/"...
  • Page 282 5 Tools Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book. For information about how to enter characters, refer to "Entering Text" (P.36). Starting Rate Set a communications mode. You can select either [G3 Auto] or [Forced 4800 bps]. When the destination is specified by a speed dial number with the communications mode set, you cannot change the communications mode in the [Fax/Internet Fax] screen.
  • Page 283 Setup Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder. To use folder communications, you must obtain the recipient's folder number and passcode in advance. Select [On]. Enter a recipient's folder number with the numeric keypad.
  • Page 284: Create Fax Group Recipients

    5 Tools Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight). You can set a value from 0.1 to 255.9 seconds in 0.1 second increments. This item is displayed when [Accounting] >...
  • Page 285: Add Fax Comment

    Setup • You can use wildcards for specifying the numbers in the last one or two digits as shown in the following example: - 001*:Specifies the 10 addresses with address numbers 010 to 019. - ****:Specifies all address numbers. Select [Create Fax Group Recipients]. Select a group number to register.
  • Page 286: Accounting

    5 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.401). The following shows the reference section for each setting. Create/View User Accounts...............................
  • Page 287: User Name

    Accounting Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.36). Passcode Set a passcode.
  • Page 288 5 Tools Select a feature to restrict. To set account limits, select [Change Account Limit], and then enter the maximum number of pages with the numeric keypad. Feature Access Set access restrictions on features. Free Access The feature is not restricted. No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service.
  • Page 289: View Accounts

    Accounting - Change the passcode of the system administrator Account Administrator The following authorities are given: - Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information - Create, delete, change, and view accounting - Change an Alternative Name for Account ID or Mask Account ID - Print an Auditron Report for each user Add This User to Authorization Group Allows you to select an authorization group for a user.
  • Page 290: Reset User Accounts

    5 Tools Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Authentication] of [Authentication/Security Settings].
  • Page 291: System Administrator's Meter (Copy Jobs)

    Accounting System Administrator's Meter (Copy Jobs) You can check or reset the total impression copied using the System Administration mode on the screen. The total impressions are counted up to 9999999 pages. Note • This item does not appear when [Network Accounting] is selected in [Accounting Type]. Accounting Type You can select whether or not to use the Accounting feature.
  • Page 292: Accounting Login Screen Settings

    5 Tools Display User ID & Account ID Prompts Prompts users to enter both their user ID and Account ID. Display User ID Prompt Only Prompts users to enter their user ID only. Display Account ID Prompt Only Prompts users to enter their Account ID only. Display No Prompts Does not prompt users to enter their user ID or Account ID.
  • Page 293: Fax Billing Data

    • The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
  • Page 294 5 Tools Connect with Accounting/Billing Device Allows you to select whether or not to use the connected accounting or billing device from [None] or [Connected]. Note • While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine.
  • Page 295 Accounting Scan Ahead for Copy Job The feature is effective for the Copy service. Select whether or not to enable the Scan Ahead feature for copy jobs. Select from [Disabled] and [Enabled]. This feature is available for Card Activated - Cumulative, Card Activated - Subtractive, CoinKit, Dispenser, and Smart Card Reader.
  • Page 296: Authentication/Security Settings

    5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the authentication and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.401). The following shows the reference section for each setting. System Administrator Settings..............................296 Authentication .....................................
  • Page 297: Authentication

    Authentication/Security Settings Set the passcode after setting the system administrator's user ID. You can set the passcode from 4 to 12 numeric digits. For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.302). Select [System Administrator's Passcode]. Select [New Passcode].
  • Page 298: Access Control

    5 Tools Access Control Allows you to restrict access to the machine or each service. Once the access control is enabled, user authentication is required to use the machine or the services. Important • When a user is authenticated by a remote authentication server (except ApeosWare Authentication Agent/ApeosWare Authentication Management), the authenticated user can access the services through the control panel based on the permission information obtained from the remote server.
  • Page 299: Create/View User Accounts

    Authentication/Security Settings Media Print - Text Restricts access to the Media Print - Text service on the machine. Media Print - Photos Restricts access to the Media Print - Photos service on the machine. Send from Folder Restricts access to the Send from Folder service on the machine. Stored Programming Restricts access to the Stored Programming service on the machine.
  • Page 300: Reset User Accounts

    5 Tools Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Accounting].
  • Page 301 Authentication/Security Settings Mask User ID (***) You can set how an entered user ID is shown on the screen. Use this feature to enhance security as required. When you select [Show], the characters you enter are echoed on the screen in the normal way as you enter the user ID.
  • Page 302: Maximum Login Attempts By System Administrator

    5 Tools Use of Smart Card Set whether or not to use smart card authentication. Smart Card Link Mode Set whether or not to require a passcode for smart card authentication when [Login to Remote Accounts] is selected. Smart Card Certificate Verification Set whether or not to verify the smart cart certificate when a user uses the smart card.
  • Page 303: Charge/Private Print Settings

    Authentication/Security Settings Note • The system administrator's passcode is also required when you change settings from CentreWare Internet Services. Passcode Entry for Smart Card Login You can set whether to require the passcode when the system administrator or a user uses the machine.
  • Page 304 5 Tools According to Print Auditron Specifies how print jobs should be handled when the Authentication and Accounting features are enabled and [Print] under [Service Access] is set to [Locked]. Note • When the Authentication and Accounting features are disabled and [Print] under [Service Access] is set to [Unlocked], the settings specified in the print driver are applied.
  • Page 305: Allow User To Disable Active Settings

    Authentication/Security Settings Note • [Job without User ID] is automatically changed to [Print Job] on the machine when you select as follows on CentreWare Internet Services: [Properties] > [Security] > [Authentication Configuration] > [Non-Account Print]. When [Job without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on CentreWare Internet Services is deselected automatically.
  • Page 306: Overwrite Hard Disk

    5 Tools Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only]. Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
  • Page 307 Authentication/Security Settings Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions. For more information on how to set data encryption, refer to "Data Encryption" (P.182). For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation"...
  • Page 308 5 Tools...
  • Page 309: Centreware Internet Services Settings

    6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..............310 Starting CentreWare Internet Services................312 Configuring Machine Settings Using CentreWare Internet Services ....313...
  • Page 310: Installation Of Centreware Internet Services

    6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet Services. CentreWare Internet Services supports the following browsers: For Windows 7 Microsoft Internet Explorer 8.0...
  • Page 311: Configuration On The Machine

    Installation of CentreWare Internet Services Configuration on the Machine The following describes the configuration procedure for using CentreWare Internet Services on the machine. Display the [Tools] screen. 1) Press the <Log In/Out> button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 312: Starting Centreware Internet Services

    6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
  • Page 313: Configuring Machine Settings Using Centreware Internet Services

    Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
  • Page 314 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Internet Services Select from [Properties] Allows you to configure the auto refresh Settings tab > [General Setup] interval and the display language of the CentreWare Internet Services settings. Pool Server Settings Leave the default settings unchanged because a pool server is not available for the machine.
  • Page 315 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Store to USB Select from [Properties] Refer to "Store to USB" (P.344). tab > [Services] Custom Services Allows you to configure the Validation Options settings. Sends the user name with the validation request if the user is authenticated on the machine.
  • Page 316 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Job Status Default Select from [Properties] Allows you to configure the display/hide tab > [Security] settings for completed and active jobs. Service Representative Allows you to restrict the operation of Restricted Operation service representatives.
  • Page 317: Printer Environment Settings

    7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..........................318 Installation When Using USB Port ..................321 Installation When Using TCP/IP (LPD/Port 9100) ............323 Installation When Using NetWare..................326 Installation When Using Microsoft Network (SMB).............329 Installation When Using Internet Printing Protocol (IPP) .........331 Installation When Using EtherTalk ..................333...
  • Page 318: Print Overview

    7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
  • Page 319 Print Overview NetWare The machine supports the PServer mode using Netware directory service and bindery service. The PServer mode enables the machine to function as a printer server, and to retrieve print jobs in the print queue to output. The printer created for the machine consumes one user license of the file server.
  • Page 320: Supported Operating Systems

    7 Printer Environment Settings Supported Operating Systems Local Connection connec Network connection method tion Port Ether Bon- Port NetWare 9100 Talk jour 2.0* TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Bon- Protocol BEUI Talk jour OS Windows 2000 Windows Windows Server 2003 Windows...
  • Page 321: Installation When Using Usb Port

    Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations ..................................321 Step 2 Configuration on the Machine.............................321 Step 3 Configuration on the Computer ..........................322 CentreWare Internet Services Setting Items.........................322 Step 1 Preparations...
  • Page 322: Step 3 Configuration On The Computer

    7 Printer Environment Settings Configure [Print Mode] or [Auto Eject Time] as necessary. For information on the setting items, refer to "USB" (P.196) Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
  • Page 323: Installation When Using Tcp/Ip (Lpd/Port 9100)

    Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations ..................................323 Step 2 Configuration on the Machine.............................323 Step 3 Configuration on the Computer ..........................324 CentreWare Internet Services Setting Items.........................324 Step 1 Preparations...
  • Page 324: Step 3 Configuration On The Computer

    7 Printer Environment Settings 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address.
  • Page 325 Installation When Using TCP/IP (LPD/Port 9100) Spool Destination for Jobs ([Properties] > [General Setup] > [Memory Settings] > [LPD]) Note • The spool destination can be configured when the LPD port is enabled. Receiving buffer size for Port 9100 ([Properties] > [General Setup] > [Memory Settings] > [Port 9100]) Port Settings IP Mode Host Name...
  • Page 326: Installation When Using Netware

    7 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations..................................326 Step 2 Configuration on the Machine ............................ 326 Step 3 Configuration on the Computer..........................327 CentreWare Internet Services Setting Items ........................
  • Page 327: Step 3 Configuration On The Computer

    Installation When Using NetWare Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.106). Configure the machine using the Driver CD Kit.
  • Page 328: Centreware Internet Services Setting Items

    7 Printer Environment Settings CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important •...
  • Page 329: Installation When Using Microsoft Network (Smb)

    Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations ..................................329 Step 2 Configuration on the Machine.............................329 Step 3 Configuration on the Computer ..........................330 CentreWare Internet Services Setting Items.........................330 Step 1 Preparations...
  • Page 330: Step 3 Configuration On The Computer

    7 Printer Environment Settings address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.201). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 331: Installation When Using Internet Printing Protocol (Ipp)

    Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations ..................................331 Step 2 Configuration on the Machine.............................331 Step 3 Configuration on the Computer ..........................332 CentreWare Internet Services Setting Items.........................332...
  • Page 332: Step 3 Configuration On The Computer

    7 Printer Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
  • Page 333: Installation When Using Ethertalk

    Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations ..................................333 Step 2 Configuration on the Machine.............................333 Step 3 Configuration on the Computer ..........................334 CentreWare Internet Services Setting Items.........................334 Step 1 Preparations The following items are required to set up the machine to use the EtherTalk interface.
  • Page 334: Step 3 Configuration On The Computer

    7 Printer Environment Settings For information on the EtherTalk settings, refer to "CentreWare Internet Services Setting Items" (P.334). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.320). For information on the installation procedures of the Adobe PostScript 3 Kit (optional), refer to the manual contained in the CD-ROM provided with the Adobe PostScript 3 Kit.
  • Page 335: 8 E-Mail Environment Settings

    8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. E-mail Overview...........................336 Preparations..........................337 Installation Procedures ......................339...
  • Page 336: E-Mail Overview

    8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Consumable Status) Job Completion Notice Note •...
  • Page 337: Preparations

    Preparations Job Completion Notice The following methods can be used to notify the completion of the jobs. Register the address of the network administrator or a shared address as necessary. Notify the Completion of Jobs by E-mail When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail.
  • Page 338 8 E-mail Environment Settings Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 SMTP AUTH If an SMTP server login name requires authentication, specify an Δ Δ Δ Δ Δ Δ password authentication user name.
  • Page 339: Installation Procedures

    Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP .........................339 Step 2 Configuring E-mail Environment ..........................340 CentreWare Internet Services Setting Items.........................341 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.
  • Page 340: Step 2 Configuring E-Mail Environment

    8 E-mail Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
  • Page 341: Centreware Internet Services Setting Items

    Installation Procedures When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.211). Configure the server settings for sending e-mails. Note • To send e-mails, SMTP server settings are required. When [POP3] is selected in [Protocol to Receive E- mail], configure the SMTP server in [Outgoing/Incoming E-mail Settings].
  • Page 342 8 E-mail Environment Settings...
  • Page 343: Scanner Environment Settings

    9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. Scan Service Overview ......................344 Configuration of Store to Folder ..................346 Configuration of Scan to PC ....................348...
  • Page 344: Scan Service Overview

    9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) (ApeosPort series models only) Store to USB Job Flow Scanning (ApeosPort series models only) Scan to Home (ApeosPort series models only) Store &...
  • Page 345 Scan Service Overview Scan to Home When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to Home] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to Home (ApeosPort Series Models Only)"...
  • Page 346: Configuration Of Store To Folder

    Step 1 Enabling Port and Setting up TCP/IP Using Network Scanner Utility3 (Scan Driver and Stored File Manager 3), which supports WebDAV protocol, and EasyOperator (application) provided by Fuji Xerox, enable the WebDAV, SNMP, and SOAP ports and set up an IP address.
  • Page 347: Step 2 Registering A Folder

    Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
  • Page 348: Configuration Of Scan To Pc

    9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations..................................348 Step 2 Enabling Port and Setting up TCP/IP......................... 349 Step 3 Configuration on the Computer..........................
  • Page 349: Step 2 Enabling Port And Setting Up Tcp/Ip

    Configuration of Scan to PC Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note •...
  • Page 350: Step 3 Configuration On The Computer

    9 Scanner Environment Settings Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.106). Step 3 Configuration on the Computer Create a destination folder on your computer.
  • Page 351: Configuration Of Store To Usb

    Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ...........................351 Step 2 CentreWare Internet Services Setting Items......................351 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory...
  • Page 352: Configuration Of Network Scanning (Job Template Scanning)

    9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations..................................352 Step 2 Enabling Ports and Setting up TCP/IP ........................352 Step 3 Configuring the SNMP Port ............................
  • Page 353: Step 3 Configuring The Snmp Port

    Configuration of Network Scanning (Job Template Scanning) 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above. 8) Select [Close] repeatedly until the [Tools] screen is displayed.
  • Page 354: Configuration Of Scan To Home (Apeosport Series Models Only)

    9 Scanner Environment Settings Configuration of Scan to Home (ApeosPort Series Models Only) This section describes how to configure the machine to use the Scan to Home service. The following shows the reference section for each procedure. Step 1 Preparations..................................354 Step 2 Enabling SMB Port and Setting up TCP/IP .......................
  • Page 355: Step 3 Configuring Remote Authentication

    Configuration of Scan to Home (ApeosPort Series Models Only) When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the [Services Home] screen. Enable the SMB port.
  • Page 356: Step 4 Configuring Scan To Home

    9 Scanner Environment Settings 2) Select [Authentication]. 3) Select [Login Type]. 4) Select [Login to Remote Accounts], and then select [Save]. 5) Select [Close]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure a remote authentication server to use. You can select from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], or [Authentication Agent].
  • Page 357: Step 5 Configuration On The Computer

    Configuration of Scan to Home (ApeosPort Series Models Only) 5) Select the [Enabled] check box under [Status]. 6) Click [Friendly Name] and enter the description of the job template with up to 127 single-byte characters as necessary, and the click [Apply]. 7) Click [Template Name] and set the job template name with up to 24 single-byte characters as necessary, and then click [Apply].
  • Page 358: Configuration Of Job Flow Sheets

    9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP ........................358 Step 2 Configuring the SNMP Port ............................
  • Page 359: Step 2 Configuring The Snmp Port

    Configuration of Job Flow Sheets Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the addresses. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
  • Page 360: Configuration Of Store & Send Link

    9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
  • Page 361: Step 4 Centreware Internet Services Setting Items

    Configuration of Store & Send Link Step 4 CentreWare Internet Services Setting Items You can configure the following items using CentreWare Internet Services: URL File Expiration Generation of URL Link Maximum File Size Subject Message Attachment Device Information Signature For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important •...
  • Page 362: Configuration Of Store To Wsd

    9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations..................................
  • Page 363: Step 3 Confirmation On The Computer

    Configuration of Store to WSD Step 3 Confirmation on the Computer Confirm that the machine name is displayed on the computer as a network device. On Windows Vista, select [Control Panel] > [Hardware and Sound] > [Scanners and Cameras] (On Windows 7, select [Control Panel] > [Devices and Printers]), and confirm the machine name on the screen.
  • Page 364 9 Scanner Environment Settings...
  • Page 365: Using Ip Fax (Sip)

    10 Using IP Fax (SIP) This chapter describes the settings to use the services via IP fax (SIP) on the machine. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. IP Fax (SIP) Overview........................366 Preparations..........................367 Installation Procedures ......................368...
  • Page 366: Ip Fax (Sip) Overview

    • The communication between IP Fax (SIP) machines is available only between the machines that support the IP Fax (SIP) feature (except for Able 1407λ). An "IP Fax (SIP) machine" in this guide refers to the IP Fax (SIP) enabled machine manufactured by Fuji Xerox.
  • Page 367: Preparations

    Preparations Preparations This section describes the prerequisites to use the IP fax (SIP) feature on the machine. System Requirements for the Machine IP Fax (SIP) Kit The machine is connected to the intranet. The following equipment can also be used but not required. SIP server VoIP gateway (to communicate with a G3 fax machine connected to the public phone line)
  • Page 368: Installation Procedures

    10 Using IP Fax (SIP) Installation Procedures This section describes the configuration procedures to use the IP Fax (SIP) feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 368 Step 2 Configuring the SIP User Name ..........................
  • Page 369: Step 2 Configuring The Sip User Name

    Installation Procedures For information on how to print a configuration report, refer to "Print Reports" (P.106). Step 2 Configuring the SIP User Name This section describes the configuration procedures of the SIP user name on the machine. You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 370: Step 4 Configuring The Sip Server

    10 Using IP Fax (SIP) Set items displayed on the [Fax/Internet Fax] screen. 1) Select [Fax Service Settings]. 2) Select [Screen Defaults]. 3) Configure the required settings, and then select [Save]. For information on the screen default, refer to "Screen Defaults" (P.238). Set the default settings of the Fax feature.
  • Page 371: Step 5 Registering The Voip Gateway

    Installation Procedures 1) Select [Connectivity & Network Setup]. 2) Select [SIP settings]. 3) Select [Enable SIP Server], and then select [Change Settings]. 4) Select [Yes], and then select [Save]. 5) Select [SIP Server IP Address Resolution], and then select [Change Settings]. 6) Select a method to obtain SIP server IP address, and then select [Save].
  • Page 372 10 Using IP Fax (SIP) 4) Select a VoIP gateway to register, and then select [Change Settings]. 5) Select [ID], and then select [Change Settings]. 6) Specify an ID, and then select [Save]. 7) Select [Gateway Address], and then select [Change Settings]. 8) Specify the IP address of the VoIP gateway, and then select [Save].
  • Page 373: 11 Using The Internet Fax Service

    11 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For such models, an optional component is required to use this feature. For more information, contact our Customer Support Center. Internet Fax Overview ......................374 Preparations..........................374 Installation Procedures ......................376...
  • Page 374: Internet Fax Overview

    11 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
  • Page 375: E-Mail Environment

    Preparations E-Mail Environment To use the Internet Fax feature, configure the following settings for your e-mail environment. Internet Internet Fax Direct* Item Description SMTP POP3 SMTP TCP/IP address TCP/IP address of the machine. TCP/IP protocol is used for e-mail transmissions. Subnet mask The subnet mask is required when a network is divided Δ...
  • Page 376: Installation Procedures

    11 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 376 Step 2 Configuring E-mail Environment..........................
  • Page 377: Step 2 Configuring E-Mail Environment

    Installation Procedures Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
  • Page 378: Step 3 Testing The Internet Fax

    11 Using the Internet Fax Service When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.211). Configure the server settings for sending e-mails. Note •...
  • Page 379: 12 Using The Server Fax Service

    12 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. Server Fax Overview ........................380 Preparations..........................380 Installation Procedure ......................381...
  • Page 380: Server Fax Overview

    12 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
  • Page 381: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................381 Step 2 Setting the Server Fax Feature.............................382 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
  • Page 382: Step 2 Setting The Server Fax Feature

    12 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 383 Installation Procedure When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.340). The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings.
  • Page 384 12 Using the Server Fax Service...
  • Page 385: Encryption And Digital Signature Settings

    13 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview..............386 Configuration of HTTP Communications Encryption ..........388 Configuration of Encryption using IPSec................390 Configuration of E-mail Encryption/Digital Signature ..........393 Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)397...
  • Page 386: Encryption And Digital Signature Overview

    13 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A self-signed certificate created by CentreWare Internet Services (The valid period can be specified from1 to 9999 days.) A certificate issued by another CA...
  • Page 387: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview To encrypt communications, either one of the device certificate is required: a self-signed certificate or a certificate issued by another CA. Note • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications).
  • Page 388: Configuration Of Http Communications Encryption

    13 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Installation Overview.................................. 388 Step1 Configuration on the Machine ............................. 388 Step2 Configuration on the Computer........................... 389 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: Configuration on the Machine...
  • Page 389: Step2 Configuration On The Computer

    Configuration of HTTP Communications Encryption 1) Click the [Properties] tab. 2) Click [ ] on the left of [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Self Signed Certificate] button. 5) Set [Digital Signature Algorithm] as necessary.
  • Page 390: Configuration Of Encryption Using Ipsec

    13 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".
  • Page 391: Step2 Configuration On The Machine (Configuration Of Ipsec)

    Configuration of Encryption using IPSec Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
  • Page 392: Step3 Configuration On The Computer

    13 Encryption and Digital Signature Settings Configure the required settings. For details on the settings, refer to "IPSec Settings" (P.220). Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.
  • Page 393: Configuration Of E-Mail Encryption/Digital Signature

    Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. The following shows the reference section for each procedure. Installation Overview ..................................393 Step1 Configuration on the Machine............................393 Step2 Configuration on Sender and Recipient ........................395 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer...
  • Page 394 13 Encryption and Digital Signature Settings Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [ ] on the left of [Security] to display the items in the folder.
  • Page 395: Step2 Configuration On Sender And Recipient

    Configuration of E-mail Encryption/Digital Signature Select an encryption method for the e-mail message body from [3DES], [RC2-40], [RC2- 64], [RC2-128], [AES-128], [AES-192], or [AES-256] when you send an e-mail from the machine. Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book.
  • Page 396 13 Encryption and Digital Signature Settings When source is the machine and destination is another multifunctional machine The device certificate of another multifunctional machine must be registered on the machine. And the device certificate of the machine must be registered on another multifunctional machine.
  • Page 397: Configuration Of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)

    Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note •...
  • Page 398: Step1 Configuration On The Machine

    13 Encryption and Digital Signature Settings Step1 Configuration on the Machine This section describes configuration procedures to set up a certificate with CentreWare Internet Services. Setting up a Certificate using CentreWare Internet Services To configure a certificate using CentreWare Internet Services, configure the encryption settings for HTTP communications, and then import a certificate issued by another CA to enable S/MIME.
  • Page 399: Step2 Configuration On The Computer

    Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) PDF Signature Select the setting for PDF signature from [Do not add signature], [Always add visible signature], [Always add invisible signature], or [Select during send]. PDF Signature Hash Algorithm Select the setting for PDF Signature Hash Algorithm from [SHA-1] or [SHA-256]. XPS Signature Select the setting for XPS signature from [Do not add signature], [Always add signature], or [Select during send].
  • Page 400 13 Encryption and Digital Signature Settings...
  • Page 401: Authentication And Accounting Features

    14 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
  • Page 402: Overview Of Authentication And Accounting Feature

    14 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature ............................402 Overview of Accounting Feature .............................. 403 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
  • Page 403: Overview Of Accounting Feature

    Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports three types of account administration: Local Accounting, Network Accounting, and Xerox Standard Accounting. For more information, refer to "Types of Account Administration" (P.407). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
  • Page 404: Authentication

    14 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature........................ 404 User Roles and Authorization Groups............................. 404 Types of Authentication................................406 Types of Account Administration............................. 407 Authentication and Accounting Relationship........................408 User Types Managed by Authentication Feature The following describes the types of users that can be managed with the Authentication feature.
  • Page 405 Authentication For a user registered on a remote server, these settings are effective only when ApeosWare Authentication Agent/ApeosWare Authentication Management is used. Important • When the Login Type is [Login to Local Accounts] and the Accounting Type is [Network Accounting], an authorization group cannot be assigned to a user.
  • Page 406: Types Of Authentication

    14 Authentication and Accounting Features When Protection Code Is Detected Allows you to set whether or not to temporarily allow the machine to process a job even if the machine detects a protection code on the original document. For details on the Secure Watermark setting, refer to "Secure Watermark" (P.163). Types of Authentication The following describes the types of authentication (Login Type) available on the machine.
  • Page 407: Types Of Account Administration

    Authentication Smart Card Authentication Authentication is performed using the smart card (IC Card Reader manufactured by Fuji Xerox and sold separately). For more information on how to perform authentication using the IC Card Reader, refer to "Configuration for IC Card Reader (Optional)"...
  • Page 408: Authentication And Accounting Relationship

    14 Authentication and Accounting Features Accounting using Authentication Server (ApeosPort Series Models Only) Account administration is performed using a remote authentication server. In this accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. The authentication server manages the user's authorization information and obtains accounting information from a remote server.
  • Page 409: Services Controlled By Authentication

    Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
  • Page 410 14 Authentication and Accounting Features *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Service Access" (P.287). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
  • Page 411 Services Controlled by Authentication Authentication Restrictions per user Per-user Usage Services Count Feature User ID Account Limit restrictions Fax, Internet Fax Direct Fax Report/List Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : If ApeosWare Authentication Management (sold separately) or ApeosWare Authentication Agent (sold separately) is used as an authentication system, you can select features to restrict.
  • Page 412: Services Restricted By The Combined Use Of Smart Card Authentication And User Id Authentication

    14 Authentication and Accounting Features Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication For the combined use of Smart Card Authentication and User ID Authentication, the services restricted by authentication and account administration differ depending on the combination of the Authentication (local machine authentication or remote authentication) and Accounting modes.
  • Page 413 Services Controlled by Authentication Restrictions per user Authentication Per-user Services Feature Account Usage Count User ID Card restrictions Limit Charge Print, Private Charge Print Scan Fax, Internet Fax Direct Fax Report/List Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : The user ID of the card is checked against the user ID registered on the machine when IC Card Reader (sold separately) is used.
  • Page 414 14 Authentication and Accounting Features Restrictions per user Authentication Per-user Services Feature Account Usage Count User ID Card Limit restrictions Direct Fax Report/List Available Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 : If ApeosWare Log Management or ApeosWare Authentication Agent (sold separately) is used as an authentication system, you can select features to restrict.
  • Page 415: Authentication For Job Flow Sheets And Folders

    Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview ......................................415 When the Authentication Feature is Disabled ........................417 When the Authentication Feature is Enabled ........................420 Overview Job Flow Sheet Types and Overview...
  • Page 416 14 Authentication and Accounting Features Administrator Shared Job Flow Sheets This is a job flow sheet created by the system administrator. When the Authentication feature is disabled, any machine user can use this type of job flow sheet. When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings.
  • Page 417: When The Authentication Feature Is Disabled

    Authentication for Job Flow Sheets and Folders When the Authentication feature is not enabled, this folder can be shared by all users. When the Authentication feature is enabled, this folder can be shared by all login users. Only the system administrator, however, can change the settings. To create an administrator shared folder, you must press the <Log In/Out>...
  • Page 418 14 Authentication and Accounting Features The available job flow sheet operations differ between the job flow sheets created on the [Create Folder] under [Setup] or [Send from Folder] screens and those created on the [Create Job Flow Sheet] screen under [Setup]. [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen.
  • Page 419 Authentication for Job Flow Sheets and Folders Available Folder Operations If you change the Authentication feature from "enabled" to "disabled", delete all existing personal folders, and create general shared folders. When the Authentication feature is disabled, the relationships between users and folders are as follows.
  • Page 420: When The Authentication Feature Is Enabled

    14 Authentication and Accounting Features Linking Job Flow Sheets and Folders If job flow sheets, which are no longer available for use as a result of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used. If you cancel the links, however, the job flow sheets will no longer be displayed and will be unavailable.
  • Page 421 Authentication for Job Flow Sheets and Folders When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID & Account ID Prompts] or [Display User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] Important •...
  • Page 422 14 Authentication and Accounting Features Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows.
  • Page 423 Authentication for Job Flow Sheets and Folders Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.402). When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID &...
  • Page 424: Jobs Manageable By Account Administration

    14 Authentication and Accounting Features Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service. Print You can manage the following print job information using the Accounting feature: Services (Jobs) Authentication Target User Managed Items...
  • Page 425 Jobs Manageable by Account Administration You can manage the following fax job information using the Accounting feature: Authentic Services (Jobs) Target User Managed Items ation Send as Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Call- Required Login user Transmissions/pages, charging units out)
  • Page 426 14 Authentication and Accounting Features Restriction on Using the Accounting feature on Fax Jobs: Note the following conditions when you use the Accounting feature on fax jobs. Sending files from different user accounts to the same destination is not counted as a batch send.
  • Page 427: Configuration For Authentication

    Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview ..................................427 Enabling Authentication ................................427 Changing the Default Authorization Group Settings......................430 Creating an Authorization Group.............................430 Installation Overview To use the Authentication feature, configure the following settings.
  • Page 428 14 Authentication and Accounting Features Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
  • Page 429 Configuration for Authentication Select [Login to Remote Accounts], and then select [Save]. For more information, refer to "Login Type" (P.297). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].
  • Page 430: Changing The Default Authorization Group Settings

    14 Authentication and Accounting Features Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user.
  • Page 431 Configuration for Authentication Set the other items. For more information, refer to "Create Authorization Groups" (P.300). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 432: Configuration For Ic Card Reader (Optional)

    Two types of IC Card Reader are supported by the machine. Each IC Card Reader supports following smart card types. When using DENSO PR-450UDM ® MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards* eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...
  • Page 433: Step 3 Registering Smart Card Information

    Configuration for IC Card Reader (Optional) Select [Tools] on the [Services Home] screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [User Details Setup]. Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close].
  • Page 434: Configuration For Account Administration

    14 Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ............................. 434 Step 2 Registering User Information............................434 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
  • Page 435 Configuration for Account Administration Select [Create/View User Accounts]. Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Service Access]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Service Access" (P.287). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
  • Page 436: User Authentication Operations

    14 Authentication and Accounting Features User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users............................... 436 Changing Passcode ..................................
  • Page 437: Changing Passcode

    User Authentication Operations Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Smart Card Logout Timing" (P.302). When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader.
  • Page 438 14 Authentication and Accounting Features...
  • Page 439: 15 Problem Solving

    15 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting..........................440 Machine Trouble.........................441 Image Quality Trouble ......................446 Trouble during Copying ......................452 Trouble during Printing ......................456 Trouble during Faxing.......................459 Trouble during Scanning ......................467 Network-related Problems ......................472 Media Print - Text Trouble ......................486 Media Print - Photos Trouble ....................487 Error Code ............................488...
  • Page 440: Troubleshooting

    15 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.441) . properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
  • Page 441: Machine Trouble

    Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
  • Page 442 15 Problem Solving Symptom Cause Remedy Unable to print, or Is the print mode [Off-line]? Press the <Machine Status> button to check unable to copy. the [Print Mode] on the [Machine Status] screen. If [Print Mode] is set to [Off-line], select [On-line].
  • Page 443 Machine Trouble Symptom Cause Remedy Unable to copy Is the document glass or the Clean the document glass and the document with the specified document cover dirty? cover. size. Refer to "Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-C)" (P.89).
  • Page 444 15 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.50). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
  • Page 445 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.
  • Page 446: Image Quality Trouble

    15 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
  • Page 447 Image Quality Trouble Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in the User skewed. Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
  • Page 448 15 Problem Solving Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.50). unclear) The drum cartridge has Replace the drum cartridge with a new one. deteriorated or is damaged. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)"...
  • Page 449 Image Quality Trouble Symptom Cause Remedy White dots The paper is unsuitable. Load suitable paper. appear in black Refer to "Loading Paper" (P.50). filled areas. The drum cartridge has Replace the drum cartridge with a new one. deteriorated or is damaged. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)"...
  • Page 450 15 Problem Solving Symptom Cause Remedy White areas or The machine interior (LED Clean the interior. white or colored printheads) may be soiled. Refer to "Cleaning the Interior (LED Printheads)" (P.87). stripes appear. The paper is damp. Replace the paper with new one. Refer to "Loading Paper"...
  • Page 451 Image Quality Trouble Symptom Cause Remedy White or color The drum cartridge has Replace the drum cartridge with a new one. patches appear deteriorated or is damaged. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4 vertically. (for Customers Having a Spot Maintenance Contract)" (P.71).
  • Page 452: Trouble During Copying

    15 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 453: The Copy Result Is Not What Was Expected

    Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
  • Page 454 15 Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.50). Folded or wrinkled paper is Remove the unsuitable paper or replace all of included in the tray.
  • Page 455 Trouble during Copying Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-C)" (P.89).
  • Page 456: Trouble During Printing

    15 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
  • Page 457: The Print Result Is Not What Was Expected

    Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to [Black Set [Output Color] to [Auto Detect] or [Color].
  • Page 458 15 Problem Solving Symptom Cause Remedy The output color This is because the print path To closer match the color of Secure Print and differs between is different. The output color files in folder, select [On] in [Image Options] Secure Print and of Print Stored File is >...
  • Page 459: Trouble During Faxing

    Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.481). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 460 15 Problem Solving Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external (general fax) number, an external access access number such as "0" may be registered number is appended.
  • Page 461 Trouble during Faxing Symptom Cause Remedy Unable to The Authentication/ When the Authentication/Accounting feature communicate (IP Accounting feature is being is used and you send a fax directly from the fax (SIP)) used and the fax is being sent computer, you must set the user ID and directly from the computer.
  • Page 462 15 Problem Solving Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
  • Page 463: Receiving Problems

    Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
  • Page 464 15 Problem Solving Symptom Cause Remedy Unable to The machine is turned off. The machine cannot receive a fax when communicate (IP turned off. Turn the machine on. fax (SIP)) The machine is in the System The machine cannot receive a fax in the Administration mode.
  • Page 465 Trouble during Faxing Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
  • Page 466 15 Problem Solving Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split into document was enlarged for Receipt feature and a border limit value for multiple pages.
  • Page 467: Trouble During Scanning

    Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Note • The Scan features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy.
  • Page 468: Unable To Import Scanned Documents To The Computer

    15 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find the The machine is not turned on. Switch the main power and power on. scanner.
  • Page 469: Unable To Send A Scanned Document Over The Network (Ftp/Smb)

    Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.
  • Page 470: Unable To Send E-Mail

    15 Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of an error.
  • Page 471 Trouble during Scanning Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-C)" (P.89).
  • Page 472: Network-Related Problems

    15 Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the machine...
  • Page 473 Network-related Problems When you cannot print Cause Check point Remedy The machine is processing a Confirm whether the machine Wait until the machine print job from a different is processing a print job. (A completes processing the print computer. write error dialog is displayed job, or change the machine (When [SMB (Spool)] is set to to indicate that there is no...
  • Page 474: When Using Netware

    15 Problem Solving When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as Confirm whether the data link Specify the frame type set on hubs, does not support indicator of the network the connected file server as the...
  • Page 475 Network-related Problems Cause Check point Remedy Print data format and the print If the computer is running on environment settings on the Windows, set it not to output computer do not match. <Ctrl>-D. The number of print queues set Use NWADMIN from a Re-send the print data to the for the machine exceeds the computer to check on the print...
  • Page 476 15 Problem Solving Cause Check point Remedy The context is not set. Print Configuration Report to Set the context. confirm whether the context is specified. Connected to a different Use NWADMIN from a Use the Driver CD Kit from a printer object.
  • Page 477 Network-related Problems When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause Check point Remedy The user is not listed on the Use PCONSOLE on the Add the name of the job user...
  • Page 478: When Using Tcp/Ip

    15 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows: Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2 When you cannot print Cause Check point Remedy...
  • Page 479: When Using Ethertalk

    Network-related Problems Mac OS X 10.3.9 - 10.4.11/10.5/10.6/10.7 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port When printing with a printer is activated. detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port.
  • Page 480: Centreware Internet Services Problems

    15 Problem Solving CentreWare Internet Services Problems The possible symptoms and remedies for problems when using CentreWare Internet Services are as follows: Symptom Remedy Cannot connect to CentreWare Is the machine working properly? Internet Services. Check whether the machine is turned on. Is Internet Services (HTTP) port activated? Print Configuration Report to confirm.
  • Page 481: E-Mail Features Problems

    Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, the E-mail service, and Internet Fax service as follows: Symptom Remedy Cannot receive e-mail (Print E- Is the e-mail address for the machine configured? mail, and Internet Fax).
  • Page 482: Internet/Intranet Connection Problems

    15 Problem Solving Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
  • Page 483: Ipv4 And Ipv6 Connection Problems

    Network-related Problems Cause Remedy Cannot access the proxy server, The following types of access control are used. Confirm the firewall, or Web server as a configured access control. result of access control. Address (port) restriction SSL restriction User access restriction (including access right levels) Content block Scheme restriction (cannot use HTTP etc.) Transfer data size restriction...
  • Page 484 15 Problem Solving Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the When you specify the machine's link-local address, a scope ID machine with the link-local must be appended to the address. address. For example, when you use Internet Explorer 7 on Windows Vista to access the address "fe80::203:baff:fe48:9010", you must append the Ethernet adapter local area connection number (for example, 8) for Windows Vista to the address as...
  • Page 485 Network-related Problems Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination computer name on a storage server is specified using the computer name.
  • Page 486: Media Print - Text Trouble

    15 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows: Symptom Cause Remedy [Media Print - The USB Memory Kit Properly set the software options or (optional) is not recognized disconnect the USB cable, and then securely Text] is not...
  • Page 487: Media Print - Photos Trouble

    Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy [Media Print - The USB Memory Kit Properly set the software options or (optional) is not recognized disconnect the USB cable, and then securely Photos] is not...
  • Page 488: Error Code

    15 Problem Solving Error Code This section describes error codes. An error message and error code (***-***) is displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 489 Error Code Error Code Cause and Remedy 003-311 [Cause] An error occurred. 003-318 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 003-319 on the machine power. If the same message is displayed again, contact our Customer 003-320 Support Center.
  • Page 490 15 Problem Solving Error Code Cause and Remedy 003-750 [Cause] Unable to store any documents using the 2 Sided Book Copying feature. [Remedy] Check the 2 Sided Book Copying settings. Refer to "3 Copy" > "Layout Adjustment" in the User Guide. 003-751 [Cause] Unable to process the document because the specified scan area is too small.
  • Page 491 Error Code Error Code Cause and Remedy 010-330 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 492 15 Problem Solving Error Code Cause and Remedy 012-259 [Cause] Finisher malfunction 012-260 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 012-261 on the machine power. If the error still is not resolved, contact our Customer Support 012-263 Center.
  • Page 493 Error Code Error Code Cause and Remedy 016-220 [Cause] An error occurred in the document feeder. 016-221 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-222 on the machine power. If the error still is not resolved, contact our Customer Support 016-223 Center.
  • Page 494 15 Problem Solving Error Code Cause and Remedy 016-310 [Cause] An error occurred. 016-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-312 on the machine power. If the same message is displayed again, contact our Customer 016-313 Support Center.
  • Page 495 Error Code Error Code Cause and Remedy 016-372 [Cause] An error occurred. 016-373 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-374 on the machine power. If the same message is displayed again, contact our Customer 016-375 Support Center.
  • Page 496 15 Problem Solving Error Code Cause and Remedy 016-453 [Cause] Updating of the IPv6 address and host name for the DNS server failed. [Remedy] Check whether the IP address of the DNS server is set correctly. 016-454 [Cause] Unable to retrieve the IP address from DNS. [Remedy] Confirm the DNS configuration and IP address retrieve setting.
  • Page 497 Error Code Error Code Cause and Remedy 016-507 [Cause] When using the Image Log Control feature, failed to forward the image log to the server. [Remedy] Either set the forwarding rule for image logs from the server to the machine, or set [Transfer Image Log] to [Disabled].
  • Page 498 15 Problem Solving Error Code Cause and Remedy 016-517 [Cause] There is an error in the content described in the PostScript file. [Remedy] Print with the PostScript driver. Furthermore, modify ProcessColorModel described in the PostScript file so that the color mode does not change. 016-518 [Cause] With the PostScript driver, booklet and Watermark were specified at the same time.
  • Page 499 Error Code Error Code Cause and Remedy 016-529 [Cause] An error occurred when connecting to the Remote Download server. There was no response from the server within the specified time (45 seconds). [Remedy] Confirm the network connection. Check whether the Remote Download server is correctly set on the network.
  • Page 500 15 Problem Solving Error Code Cause and Remedy 016-548 [Cause] The machine is not registered in the ApeosWare Authentication Management or ApeosWare Authentication Agent. [Remedy] Register the machine in the ApeosWare Authentication Management or ApeosWare Authentication Agent. For more information on the process, refer to the manual for ApeosWare Authentication Management or ApeosWare Authentication Agent.
  • Page 501 Error Code Error Code Cause and Remedy 016-562 [Cause] Multiple entries containing the same smart card information were found in the guest database of Active Directory, ApeosWare Authentication Management or ApeosWare Authentication Agent. [Remedy] Correct the guest database entries of Active Directory, or ApeosWare Authentication Management or ApeosWare Authentication Agent so that they do not contain the same smart card information.
  • Page 502 15 Problem Solving Error Code Cause and Remedy 016-581 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the suffix of the name of the file or folder exceeded the limit value when the machine was connected to the server and the name of a file or folder on the server was determined.
  • Page 503 Error Code Error Code Cause and Remedy 016-591 [Cause] The machine failed to perform the additional processing for the file name conflict using FTP of the Scan to PC service. [Remedy] If [Add to Existing Folder] is set for the additional processing for file name conflict, confirm that the file format is not multi-page.
  • Page 504 15 Problem Solving Error Code Cause and Remedy 016-703 [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax or Internet fax transmission: Contact our Customer Support Center. For errors occurring during e-mail/fax/Internet fax reception: Take one of the following measures: Register the specified folder number, and request the sender to send the e-mail/fax/ Internet fax again.
  • Page 505 Error Code Error Code Cause and Remedy 016-711 [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again. Reduce the number of pages of the document. Lower the resolution with [Resolution].
  • Page 506 15 Problem Solving Error Code Cause and Remedy 016-722 [Cause] The specified staple position is not supported by the machine, or the paper size specified is not supported by the finisher. [Remedy] Confirm the staple position and the paper size, and try printing again. 016-723 [Cause] The specified punch position is not supported by the machine, or the paper size...
  • Page 507 Error Code Error Code Cause and Remedy 016-739 [Cause] Used an unsupported combination of document size and paper size when specifying booklet creation with PostScript (optional). [Remedy] Specify a combination of document size and paper size supported for booklet creation, and try printing again.
  • Page 508 15 Problem Solving Error Code Cause and Remedy 016-751 [Cause] Probable causes are as follows: 1)During the PDF Bridge processing, a syntax or parameter error occurred, an undefined command was used, and a PDF file was damaged. 2)When [Print Processing Mode [408])] for the PDF Direct Print feature has been set to [PS([1])], memory is insufficient.
  • Page 509 Error Code Error Code Cause and Remedy 016-765 [Cause] Unable to send the e-mail because the hard disk on the SMTP server is full. [Remedy] Consult the SMTP server administrator. 016-766 [Cause] An error occurred on the SMTP server. [Remedy] Consult the SMTP server administrator. 016-767 [Cause] Unable to send the e-mail because the address is not correct.
  • Page 510 15 Problem Solving Error Code Cause and Remedy 016-780 [Cause] A hard disk error occurred during scanned image conversion processing. [Remedy] The hard disk may be defective. To replace the hard disk, contact our Customer Support Center. 016-781 [Cause] Probable causes are as follows: 1)The mail server cannot be found during e-mail sending (TCP/IP session establishment failed).
  • Page 511 Error Code Error Code Cause and Remedy 016-795 [Cause] An error occurred when reading the data on the media. 016-796 [Remedy] On a computer, confirm the content recorded on the media. 016-797 016-798 [Cause] Unable to print a document because the hard disk is not installed. [Remedy] Install the hard disk, and try printing again.
  • Page 512 15 Problem Solving Error Code Cause and Remedy 017-717 [Cause] SMTP server SSL server authentication error. The server certificate expired. [Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by setting[SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however the validity of the server cannot be warranted.
  • Page 513 Error Code Error Code Cause and Remedy 017-733 [Cause] When the machine is used as a print job storage device, an internal error in the software is occurred while the job sending to the machine. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 514 15 Problem Solving Error Code Cause and Remedy 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct.
  • Page 515 Error Code Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exit. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
  • Page 516 15 Problem Solving Error Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. Login name Login password The HTTP server name The HTTP server path name 018-561 [Cause]...
  • Page 517 Error Code Error Code Cause and Remedy 018-568 [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. SSL settings for the HTTP server is correct. The HTTP server name The HTTP server path name 018-569 [Cause]...
  • Page 518 15 Problem Solving Error Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
  • Page 519 Error Code Error Code Cause and Remedy 018-585 [Cause] The followings may be the cause: The specified folder or file is in use by another user Made a delete request to the directories or files though some of them are in use by another user Made a delete request to the directories or files though all of them are in use by another user...
  • Page 520 15 Problem Solving Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information.
  • Page 521 Error Code Error Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment Check the IPv4 address of the machine. Confirm whether the network cable is connected correctly. Check the address of the DHCP server.
  • Page 522 15 Problem Solving Error Code Cause and Remedy 018-717 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
  • Page 523 Error Code Error Code Cause and Remedy 018-733 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "33" (incorrect alias) for Address Book query. [Remedy] The LDAP server has a name problem. Have your network administrator confirm the LDAP server status.
  • Page 524 15 Problem Solving Error Code Cause and Remedy 018-753 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "53" (unwilling to perform) for Address Book query. [Remedy] The LDAP server has a service problem. Retry after waiting for a while. If the error still is not resolved, consult your network administrator.
  • Page 525 Error Code Error Code Cause and Remedy 018-780 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "80" (unknown error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
  • Page 526 15 Problem Solving Error Code Cause and Remedy 018-790 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "90" (no memory) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-791 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
  • Page 527 Error Code Error Code Cause and Remedy 021-215 [Cause] The accounting/billing device connected does not match the device set on the machine. [Remedy] Change the setting on the machine or connect the correct accounting/billing device, and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 528 15 Problem Solving Error Code Cause and Remedy 021-504 [Cause] An error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting The subnet mask setting If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
  • Page 529 Error Code Error Code Cause and Remedy 021-511 [Cause] The machine has already been specified with the EP server. 021-512 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 021-513 on the machine power. Execute the operation again. If the error still is not resolved, 021-514 contact our Customer Support Center.
  • Page 530 15 Problem Solving Error Code Cause and Remedy 021-700 [Cause] The USB cable is unplugged or the USB interface may be out of order. [Remedy] Confirm that the USB cable is connected and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 531 Error Code Error Code Cause and Remedy 024-340 [Cause] An error occurred. 024-341 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 024-342 on the machine power. If the same message is displayed again, contact our Customer 024-343 Support Center.
  • Page 532 15 Problem Solving Error Code Cause and Remedy 024-704 [Cause] An error occurred while receiving a print job from Denshi-Pen. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 533 Error Code Error Code Cause and Remedy 026-702 [Cause] The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 534 15 Problem Solving Error Code Cause and Remedy 026-718 [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. [Remedy] Confirm the print data, and try printing again. 026-719 [Cause] An error occurred while operating the Store to USB service.
  • Page 535 Error Code Error Code Cause and Remedy 026-737 [Cause] Unable to send the scanned document to the HTTP server because a network error occurred. [Remedy] Consult your network administrator whether the network or the server have any problem. 026-738 [Cause] The machine failed to send scanned document data to the HTTP server because Web application is closed during it.
  • Page 536 15 Problem Solving Error Code Cause and Remedy 027-504 [Cause] A SMTP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 027-513 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted.
  • Page 537 Error Code Error Code Cause and Remedy 027-519 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. The save location or the file name has a problem. The specified save location does not exist on the server.
  • Page 538 15 Problem Solving Error Code Cause and Remedy 027-525 [Cause] During forwarding using SMB of the Scan to PC service, a file could not be deleted from the SMB server because of one of the following reasons: The file does not exist. The file is opened.
  • Page 539 Error Code Error Code Cause and Remedy 027-547 [Cause] SMB protocol error. An invalid character was detected in the specified domain name. [Remedy] If the error occurred during SMB authentication: Consult your network administrator for the domain name, and then set it correctly. Also, check whether the domain name set on the machine is correct.
  • Page 540 15 Problem Solving Error Code Cause and Remedy 027-569 [Cause] The SMB (TCP/IP) port is not activated. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on CentreWare Internet Services. 027-572 [Cause] SMB protocol error 027-573 [Remedy] Execute the operation again.
  • Page 541 Error Code Error Code Cause and Remedy 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine. 027-707 [Cause] The S/MIME certificate associated with the machine's e-mail address has expired when sending e-mail.
  • Page 542 15 Problem Solving Error Code Cause and Remedy 027-723 [Cause] Authentication at the application interface destination (ApeosWare Flow Service) failed. [Remedy] Confirm the user name and password that is used when creating a job flow. 027-724 [Cause] An application interface destination (ApeosWare Flow Service) could not be accessed. [Remedy] Check whether ApeosWare Flow Service is operating correctly.
  • Page 543 Error Code Error Code Cause and Remedy 027-737 [Cause] An error occurred while reading data from the pool server for job templates. [Remedy] Check on the directory where the job templates are stored, and confirm whether the settings including the access privilege are correct. 027-739 [Cause] A specified pool server for job templates cannot be found.
  • Page 544 15 Problem Solving Error Code Cause and Remedy 027-761 [Cause] An on-demand print job was sent to the machine using the Web Applications feature, but the time interval from receiving the print job until starting the print processing exceeded the time limit specified on the machine. [Remedy] When multiple documents are to be printed, reduce the number of documents, and then execute the operation again.
  • Page 545 Error Code Error Code Cause and Remedy 027-777 [Cause] The destination SMTP server does not support SMTP-AUTH. [Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [Connectivity & Network Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]. 027-778 [Cause] The destination SMTP server does not support the SMTP-AUTH system set on the machine.
  • Page 546 15 Problem Solving Error Code Cause and Remedy 033-500 [Cause] An error occurred during fax transmission. 033-501 [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-502 [Cause] A response is not received for the fax. [Remedy] Confirm the recipient, and then execute the operation again.
  • Page 547 Error Code Error Code Cause and Remedy 033-518 [Cause] The other machine cannot correspond to reception of SUB. [Remedy] Check whether the other machine can correspond to reception of SUB, and execute the operation again. 033-519 [Cause] The other machine cannot correspond to reception of SEP. [Remedy] Check whether the other machine can correspond to reception of SEP, and execute the operation again.
  • Page 548 15 Problem Solving Error Code Cause and Remedy 033-535 [Cause] An error occurred during fax transmission. [Remedy] Confirm information such as the recipient and folder information, and execute the operation again. 033-536 [Cause] An error occurred during fax transmission. 033-537 [Remedy] Execute the operation again.
  • Page 549 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
  • Page 550 15 Problem Solving Error Code Cause and Remedy 033-571 [Cause] The Fax service is not available from a reason such as insufficient memory. [Remedy] Cancel the fax data in the queue, or wait for a while, and execute the operation again. 033-572 [Cause] The data received is not printed.
  • Page 551 No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required. 033-733 [Cause] An error occurred during fax transmission.
  • Page 552 15 Problem Solving Error Code Cause and Remedy 033-742 [Cause] An error occurred during fax transmission. This error may occur if the remaining capacity of the machine's memory is 10% or less and Manual Send is used. [Remedy] If this error was caused when using Manual Send, connect the line after storing the document, and then send.
  • Page 553 Error Code Error Code Cause and Remedy 041-393 [Cause] An error occurred in the machine. 041-394 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 041-395 on the machine power. If the same message is displayed again, contact our Customer 041-396 Support Center.
  • Page 554 15 Problem Solving Error Code Cause and Remedy 047-216 [Cause] An error occurred while detecting the finisher. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 555 Error Code Error Code Cause and Remedy 061-350 [Cause] An error occurred. 061-351 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 061-352 on the machine power. If the same message is displayed again, contact our Customer 061-353 Support Center.
  • Page 556 15 Problem Solving Error Code Cause and Remedy 062-311 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 557 Error Code Error Code Cause and Remedy 072-212 [Cause] Tray 2 malfunctioned [Remedy] Contact our Customer Support Center. You can use a tray other than Tray 2. 073-210 [Cause] Tray 3 malfunction [Remedy] Confirm the paper loading condition for the Tray, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 558 15 Problem Solving Error Code Cause and Remedy 091-407 [Cause] An error occurred in the drum cartridge [R1]. [Remedy] Pull out the drum cartridge [R1], and then insert the cartridge again. 091-417 [Cause] An error occurred in the drum cartridge [R4]. [Remedy] Pull out the drum cartridge [R4], and then insert the cartridge again.
  • Page 559 Error Code Error Code Cause and Remedy 103-310 [Cause] An error occurred. 103-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 103-312 on the machine power. If the same message is displayed again, contact our Customer 103-313 Support Center.
  • Page 560 15 Problem Solving Error Code Cause and Remedy 116-339 [Cause] Job Based Accounting system started with no hard disk installed. [Remedy] To use the Job Based Accounting system, the hard disk is required. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power to reset the operation.
  • Page 561 Error Code Error Code Cause and Remedy 116-386 [Cause] The fax cable is not connected correctly. [Remedy] Connect the cable securely, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 562 15 Problem Solving Error Code Cause and Remedy 116-710 [Cause] The correct document size could not be judged because the receive data exceeded the HP-GL/2 (optional) spool size. [Remedy] Increase the size assigned to HP-GL/2 auto layout memory. 116-713 [Cause] The data has been divided into a number of jobs because of insufficient disk space.
  • Page 563 Error Code Error Code Cause and Remedy 116-749 [Cause] The job was cancelled because the specified font does not exist. [Remedy] Install the font, or set the print driver to replace the font. 116-750 [Cause] Banner sheet tray malfunction [Remedy] Restore the tray to normal condition or change the Banner sheet tray. 116-751 [Cause] The process has been canceled because the hard disk is full.
  • Page 564 15 Problem Solving Error Code Cause and Remedy 118-310 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 565 Error Code Error Code Cause and Remedy 121-339 [Cause] An error occurred between the machine and the device connected. [Remedy] Check the unit table for CoinKit. If an undefined item is included in the table, correct the table. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 566 15 Problem Solving Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact our Customer 124-313 Support Center.
  • Page 567 Error Code Error Code Cause and Remedy 124-381 [Cause] An error occurred in the machine. 124-382 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-383 on the machine power. If the same message is displayed again, contact our Customer 124-390 Support Center.
  • Page 568 15 Problem Solving Error Code Cause and Remedy 127-220 [Cause] A communication error occurred between the machine and the Print Server. 127-221 [Remedy] Disconnect the print server cable, and then securely insert the cable into the connector. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 569 Error Code Error Code Cause and Remedy 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used. [Remedy] Take one of the following measures: Load paper available for printing the received fax document: A3 SEF , A4 LEF , B4 SEF...
  • Page 570 15 Problem Solving Error Code Cause and Remedy 149-210 [Cause] A hardware malfunction occurred in the High Capacity Stacker. 149-211 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 149-212 on the machine power. If the same message is displayed again, contact our Customer 149-213 Support Center.
  • Page 571: Other Errors

    Error Code * : XPS stands for XML Paper Specification. Note • If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support Center. The contact number is printed on the label or card attached on the machine.
  • Page 572: Paper Jams

    If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fusing unit or a heat roller.
  • Page 573: Paper Jams In Top Left Cover A

    Paper Jams Paper Jams in Top Left Cover A The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like Transfer Belt inside the top left cover when you remove the jammed paper because images might be shifted on the Transfer Belt.
  • Page 574: Paper Jams In Bottom Left Cover C

    15 Problem Solving If paper is jammed in the Fusing Unit, gently remove the paper to avoid it to be torn. Important • The Fusing Unit is extremely hot. Do not touch the Fusing Unit as it may result in burn injury.
  • Page 575: Paper Jams In Top Left Cover D

    Paper Jams Paper Jams in Top Left Cover D The following describes how to clear paper jams occurring in the top left cover. Important • Do not touch the black film like Transfer Belt inside the top left cover when you remove the jammed paper because images might be shifted on the Transfer Belt.
  • Page 576: Paper Jams In Trays 1 To 4

    15 Problem Solving Paper Jams in Trays 1 to 4 The following describes how to clear paper jams occurring in Trays 1 to 4. Pull out the tray where the paper jam occurred. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
  • Page 577: Paper Jams In Tray 4 (When Tandem Tray Module Is Installed)

    Paper Jams Paper Jams in Tray 4 (When Tandem Tray Module is Installed) The following describes how to clear paper jams occurring in Tray 4 when the Tandem Tray Module is installed. Pull out Tray 4. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
  • Page 578: Paper Jams In Tray 6 (Hcf B1)

    15 Problem Solving Insert the paper into the tray with the printing side facing down until its edge lightly touches against the paper feed entrance. Paper Jams in Tray 6 (HCF B1) This section describes how to clear paper jams occurring in Tray 6 (HCF B1). Note •...
  • Page 579 Paper Jams Open the Tray 6 top cover. Remove the jammed paper. Note • If the paper is torn, make sure no pieces of paper remain inside Tray 6. Close the top cover. Gently put Tray 6 back into position. Paper Jams in Tray 6 Pull out Tray 6 until it stops.
  • Page 580: Paper Jams In Duplex Module B

    15 Problem Solving Paper Jams in Duplex Module B The following describes how to clear paper jams occurring in the duplex module B if the machine supports the 2 Sided Printing feature. Open Tray 5, and then while lifting up the release lever gently open the duplex module cover.
  • Page 581: Paper Jams In Finisher-B1

    Paper Jams Paper Jams in Finisher-B1 The following describes how to clear paper jams occurring in the Finisher-B1 (optional). Paper Jams under the Finisher Top Cover Push up the lever on the finisher top cover. The finisher top cover opens. Remove the jammed paper.
  • Page 582: Paper Jams In Finisher-C1 / Finisher-C1 With Booklet Maker

    15 Problem Solving Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover. Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker This section describes how to clear paper jam occurring in the C1-Finisher (optional) and the C1-Finisher with Booklet Maker (optional).
  • Page 583: Paper Jams In The Finisher Transport

    Paper Jams Paper Jams in the Finisher Transport Open the top cover of the finisher transport. Remove the jammed paper if there is. Turn the knob 1 to the left and gently pull out the paper to remove. Close the top cover of the finisher transport. Paper Jams at 2a in the Finisher If you can see the edge of the jammed paper on the output tray, gently pull the paper...
  • Page 584: Paper Jams At 2A In The Finisher (Using Knob 2C)

    15 Problem Solving Move the lever 2a to the right. Remove the jammed paper. Return the lever 2a to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
  • Page 585: Paper Jams At 2B In The Finisher

    Paper Jams Move the handle 2a to the right. Turn the knob 2c to the direction of the arrow to eject the jammed paper. Jammed paper Gently pull the paper to remove. Return the handle 2a to the original position. Close the finisher front cover.
  • Page 586: Paper Jams At 2B In The Finisher (Using Knob 2C)

    15 Problem Solving Move the handle 2b to the right, and then Jammed paper remove the jammed paper. Return the handle 2b to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
  • Page 587: Paper Jams At 3 In The Finisher

    Paper Jams Gently pull the paper to remove. Return the handle 2b to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
  • Page 588: Paper Jams At H In The Finisher

    15 Problem Solving Paper Jams at H in the Finisher Open the finisher exit cover H upward. Gently pull the jammed paper to the right to remove. Jammed paper Return the finisher exit cover H to the original position. Paper Jams at 4a in the Finisher (For Finisher-C1 with Booklet Maker) Open the finisher front cover.
  • Page 589: Paper Jams At 4B In The Finisher (For Finisher-C1 With Booklet Maker)

    Paper Jams Return the booklet drawer 4 to the original position. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. Paper Jams at 4b in the Finisher (For Finisher-C1 with Booklet Maker) Open the finisher front cover.
  • Page 590: Paper Jams In The Booklet Tray (For Finisher-C1 With Booklet Maker)

    15 Problem Solving Remove all the jammed paper from the upper left side and inside of the drawer. Return the booklet drawer 4 to the original position. Return the handle 4b to the original position. Close the finisher front cover. Note •...
  • Page 591: Document Jams

    Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Note •...
  • Page 592 15 Problem Solving Turn the knob to eject the document upward to Knob remove. Important • If the document is caught, do not pull it out forcibly. The document could be damaged. Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
  • Page 593: Duplex Automatic Document Feeder B1-Pc (Optional)

    Document Jams Duplex Automatic Document Feeder B1-PC (optional) Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops. Note • When you fully open the cover, it enters a fixed position.
  • Page 594 15 Problem Solving If you could not find the document in step 5, lift the document feeder tray and remove the document. Return the document feeder tray gently. Make sure that the document is not torn, wrinkled or folded, and then load the document again following the instructions displayed on the touch screen.
  • Page 595: Stapler Faults

    Stapler Faults Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
  • Page 596 15 Problem Solving Make sure that the machine is not operating, and open the finisher front cover. Take the staple cartridge out of the machine. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
  • Page 597: Staple Jams In Staple Cartridge (For Finisher-B1)

    Stapler Faults Push the staple cartridge into the machine until it clicks into place. Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support Center.
  • Page 598 15 Problem Solving After you take out the staple cartridge, check inside of the finisher for any remaining staples. Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2).
  • Page 599: Staple Jams In Staple Cartridge (For Finisher-C1 Or Finisher-C1 With Booklet Maker)

    Stapler Faults Staple Jams in Staple Cartridge (For Finisher-C1 or Finisher-C1 with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher- C1 (optional) and the Finisher-C1 with Booklet Maker (optional). This section explains the procedures to remove the jammed staples in the C1-Finisher with Booklet Maker, as an example.
  • Page 600: Staple Jams In Booklet Staple Cartridge (For Finisher-C1 With Booklet Maker)

    15 Problem Solving Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place.
  • Page 601 Stapler Faults While pressing the handle to the right, take the staple cartridge unit out of the machine. Hold the tabs on both sides of the booklet staple cartridge. Rotate the booklet staple cartridge at an angle. Lift the booklet staple cartridge out of the unit. Remove the jammed staples as shown in the illustration.
  • Page 602 15 Problem Solving With holding the tabs, return the cartridge to the original position, and then gently push the cartridge in until it clicks into place. Repeat steps 3 to 7 for the cartridge at the back of the unit. Return the unit to the original position.
  • Page 603: Appendix

    16 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications ..........................604 Printable Area ..........................624 Internal Fonts..........................625 Optional Components ......................627 ESC/P-K Emulation ........................630 PDF Direct Print ...........................645 DocuWorks Direct Print ......................647 PCL Emulation..........................649 HP-GL2 Emulation ........................656 Notes and Restrictions......................674 Using the Telephone.........................711...
  • Page 604: Specifications

    Paper Tray 1 to 4 60 - 256 gsm Paper Tray 5 55 - 280 gsm Paper Tray 6 (HCF B1) 55 - 216 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions.
  • Page 605 Specifications First Copy Output Time <When the document glass is used> Important ApeosPort-IV C5575, DocuCentre-IV C5575 The values may vary For A4 /monochrome priority mode depending on the (the default for the [Output Color] is [Black & White] or [No Default]) machine configuration.
  • Page 606 16 Appendix First Copy Output Time ApeosPort-IV C2275 Important For A4 /monochrome priority mode The values may vary (the default for the [Output Color] is [Black & White] or [No Default]) depending on the Monochrome 6.6 seconds machine configuration. Color 10.0 seconds For A4 /color priority mode (the default for the [Output Color] is [Color], [Auto Detect], [Dual Color] or...
  • Page 607 Specifications First Copy Output Time <When the document feeder is used> Important ApeosPort-IV C5575, DocuCentre-IV C5575 The values may vary For A4 /monochrome priority mode depending on the (the default for the [Output Color] is [Black & White] or [No Default]) machine configuration.
  • Page 608 16 Appendix First Copy Output Time ApeosPort-IV C2275 Important With Duplex Automatic Document Feeder B1-C: The values may vary For A4 /monochrome priority mode depending on the (the default for the [Output Color] is [Black & White] or [No Default]) machine configuration.
  • Page 609 Specifications Continuous Copy Speed <ApeosPort-IV C5575, DocuCentre-IV C5575> Important Paper Tray 1 - 4, 6 : Continuous 1 sided copy/same magnification The speed may be [Monochrome] [Color] reduced due to image B5 , A4 55 sheets/minute 50 sheets/minute quality adjustment.
  • Page 610 16 Appendix Continuous Copy Speed <ApeosPort-IV C3375, DocuCentre-IV C3375> Important Paper Tray 1 - 4, 6 : Continuous 1 sided copy/same magnification The speed may be [Monochrome] [Color] reduced due to image B5 , A4 35 sheets/minute 35 sheets/minute quality adjustment. A4, B5 27 sheets/minute 27 sheets/minute...
  • Page 611 Specifications Continuous Copy Speed <ApeosPort-IV C2275> Important Paper Tray 1 - 4, 6 : Continuous 1 sided copy/same magnification The speed may be [Monochrome] [Color] reduced due to image B5 , A4 25 sheets/minute 25 sheets/minute quality adjustment. A4, B5 19 sheets/minute 19 sheets/minute The performance may...
  • Page 612 Maximum power consumption : 2.2 kW (AC 220 V±10%) 2.4 kW (AC 240 V±10%) 1.65 kW (110 V±10%) <ApeosPort-IV C5575/C4475, DocuCentre-IV C5575/C4475> Sleep mode 1.9 W or less (AC 110 V±10%) 2.2 W or less (AC 220 - 240 V±10%)
  • Page 613 Specifications Printing Resolution Output resolution: 1,200 x 2,400 dpi, 1,200 x 1,200 dpi 256 color gradation for each color (16,700,000 colors) Data processing resolution: Standard: 600 x 600 dpi, High Resolution: 600 x 600 dpi, High Fine: 1,200 x 1,200 dpi* * : When printing in high quality or high resolution mode, printing speed may be reduced.
  • Page 614: Scan Function

    16 Appendix Fonts PCL : European 82 type faces, symbol 42 sets, Korean font 6 type faces, Chinese font 1 type face, Chinese font 4 type faces (optional) PostScript (optional) : European 136 type faces Emulation ESC/P-K (LQ1900K II), HP-GL (HP7586B), HP-GL2/RTL (HP Design Jet 750C Plus), PCL5/PCL6 (HP Color Laser Jet 5500), KSSM, KS5843, KS5895 Connectivity Standard:...
  • Page 615 Microsoft Windows Server 2008 x64, ® ® Microsoft Windows Vista x64, ® ® Microsoft Windows Server 2008 R2, ® ® Microsoft Windows 7 x64 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site.
  • Page 616 Mac OS X 10.2.x/10.3.8/10.3.9/10.4.2/10.4.4/10.4.8/10.4.9/ 10.4.10/10.4.11/10.5.0/10.5.1/10.5.2/10.5.3/10.5.4/10.6/10.7, ® NetWare 5.11/5.12* Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. * : NetWare 5.11/5.12 supports FTP protocol only. File Format: Monochrome binary : TIFF (Compression type: MH, MMR),...
  • Page 617 ® Microsoft Windows 7 x64 Mac OS X 10.5/10.6/10.7 Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. Internet Fax Function Document Size A3, B4, A4, Long document (Maximum: 1,500 mm) Scanning Resolution...
  • Page 618 16 Appendix Profile TIFF-S, TIFF-F, TIFF-J Protocol Transmission : SMTP, Reception: SMTP, POP3 Connectivity Standard : Ethernet 100BASE-TX/10BASE-T Optional : Ethernet 1000BASE-T IP Fax (SIP) Function Document Size A3, B4, A4, Long document (Maximum 1,500 mm) Transmission Resolution Standard 200 x 100 dpi (8 x 3.85 dots/mm) Fine 200 x 200 dpi (8 x 7.7 dots/mm) Super-fine...
  • Page 619 Capacity 130 sheets (Lightweight, 38 - 49 gsm) 130 sheets (Plain, 50 - 80 gsm) 85 sheets (Heavyweight, 81 - 128 gsm) Feeding Speed 1 sided: <ApeosPort-IV C5575, DocuCentre-IV C5575> Monochrome 55 sheets/minute, Color 51 sheets/minute <ApeosPort-IV C4475, DocuCentre-IV C4475>...
  • Page 620 Width 1,129 x Depth 699 mm (main unit + Finisher-A1, when the connected to the main extension tray and the bypass tray are fully extended) unit) * : Finisher-A1 cannot be installed for ApeosPort-IV C5575/C4475 or DocuCentre-IV C5575/C4475. Finisher-B1 (optional) Type Finisher tray x 1...
  • Page 621 Specifications Booklet Finishing*2 Capacity 15 sheets (center binding), 5 sheets (folding) Paper Size Maximum: A3, 11 x 17", Minimum: A4, 8.5 x 11" Paper Weight 64 - 80 gsm (center binding), 64 - 105 gsm (folding) Important • When using 80 gsm paper Dimensions/Weight Width 620 x Depth 552 x Height 987 mm, 28 kg Width 620 x Depth 597 x Height 1,057 mm, 37 kg (When the Booklet...
  • Page 622 16 Appendix Finisher-C1 with Booklet Maker (optional) Type Output tray x 1 Sorting/Stacking Finisher tray x 1 Sorting (Offset available)/ Stacking (Offset available) Booklet tray x 1 Sorting/Stacking Paper Size/Paper Weight Output tray Maximum 12.6 x 17.7", 12 x 19", Minimum B5, 55 - 220 gsm Finisher tray...
  • Page 623 Specifications Capacity 100 sheets Important • When using 80 gsm paper Dimensions/Weight Width 274 x Depth 469 x Height 128 mm, 1 kg Space Requirement (when Copy/print model Width 1,046 x Depth 699 mm connected to the main * 1 , * 2 Copy/print/fax/scan model Width 1,064 x Depth 699 mm unit)
  • Page 624: Printable Area

    16 Appendix Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. For SRA3 paper (width of 320 mm), the printable area of the paper is the area excluding the 11.5 mm left and right margins.
  • Page 625: Internal Fonts

    Internal Fonts Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.649) and "HP-GL2 Emulation"...
  • Page 626 16 Appendix Outline Euro- CG Times Times New Bold fonts pean CG Times Italic Times New Bold Italic CG Times Bold Symbol CG Times Bold Italic Wingdings Univers Medium Line Printer Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Univers Medium Condensed...
  • Page 627: Optional Components

    Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description 3 Tray Module for C5575/ Consists of three trays. C4475 3 Tray Module for C3375/ Consists of three trays. C3373 Tandem Tray Module for Consists of three trays.
  • Page 628 16 Appendix Product Name Description IC Card Gate Installation Kit A kit of a table to load IC Card Reader. This is installed on the right front of the machine. Full Stack Sensor Detects and tells you whether the stack is full. Anti Earthquake Kit Prevents the machine from being moved by an earthquake.
  • Page 629 Optional Components Product Name Description Image Extension Kit A kit to use the Image Log Kit and the Searchable PDF Kit. Allows you to attach job logs, which include information on a user, Image Log Kit time, and the number of sets output, to the copies/prints that have been output with the machine.
  • Page 630: Esc/P-K Emulation

    16 Appendix ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 631: Fonts

    ESC/P-K Emulation Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...
  • Page 632: Esc/P-K Emulation Print Features

    16 Appendix ESC/P-K Emulation Print Features Multiple-Up The Multiple-Up feature reduces the size of multiple-sheet documents and prints them on a single sheet of paper. The Multiple-Up feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used.
  • Page 633 ESC/P-K Emulation Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1) If printing from Tray 5, instruct printing and then operate the machine to start printing.
  • Page 634 16 Appendix Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets.
  • Page 635 ESC/P-K Emulation Setting Item Item Number Value Reduce/Enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
  • Page 636 16 Appendix Setting Item Item Number Value Font Sets the font for single-byte characters. (Alphanumeric [0] (Default) : Roman fonts) : Sanserif Important • Since this feature selects the default value, its setting will not be affected when an extended command is received. Print control Sets whether to print blank pages if included in the document.
  • Page 637 ESC/P-K Emulation Setting Item Item Number Value ESCP switch Sets the action to be executed when a CR command is received. (CR feature) [0] (Default) : Carriage return : Carriage return and linefeed Position Adjusts the printing position vertically or horizontally, and changes the adjustment (Vertical positions of the margins.
  • Page 638 16 Appendix Setting Item Item Number Value Punching Select the position for punching holes. [0] (Default) : Off : Top : Bottom : Left : Right Number of holes Select the number of punch holes. [0] (Default) : 2 holes : 3 holes : 4 holes Binary character...
  • Page 639: Magnification Table

    ESC/P-K Emulation Magnification Table Preset % Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 640 16 Appendix Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 641 ESC/P-K Emulation Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 642 16 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 643: Paper Size And Number Of Printable Characters

    ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
  • Page 644 16 Appendix Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
  • Page 645: Pdf Direct Print

    This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
  • Page 646 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
  • Page 647: Docuworks Direct Print

    This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
  • Page 648 16 Appendix Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.
  • Page 649: Pcl Emulation

    PCL Emulation PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 650: Fonts

    16 Appendix Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Italic Bold Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic...
  • Page 651: Output Feature

    PCL Emulation Line Printer ITC Avant Garde Book Oblique Times Roman ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed.
  • Page 652 16 Appendix Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1) Important •...
  • Page 653 PCL Emulation Parameter Item No. Value 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : On Default font : CG Times [43] : Symbol : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer [46] : Times Roman...
  • Page 654 16 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft : ISO 8859-1 Latin 1 Publishing : ISO 8859-2 Latin 2 [19] : Math 8 [20] : PS Math : ISO 8859-9 Latin 5 [21] : Pi Font : ISO 8859-10 Latin...
  • Page 655 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
  • Page 656: Hp-Gl2 Emulation

    16 Appendix HP-GL2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 657: Output Feature

    HP-GL2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.
  • Page 658: Hp-Gl/2 Emulation Settings

    16 Appendix Paper Margin [Paper size] is set to [A Size] by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (for example, the next larger size of A4 is A3). When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
  • Page 659 HP-GL2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. : A3 [4] (Default) : A4 : A5 [14] : B4 [15] : B5...
  • Page 660 16 Appendix Parameter Item No. Value No. of prints Sets the number of copy to be printed. [1] - [250] (Default: 1) : 1 - 250 Output Sets the output tray for the printouts. destination [0] (Default) : Right Top Tray : Right Top Tray (optional) [80] : Right Middle Tray or Center Tray...
  • Page 661 HP-GL2 Emulation Parameter Item No. Value Print control Selects a graphics language. This setting affects to IW, OW, and UC of HP-GL/ (HP-GL mode) 2 commands. [0] (Default) : HP-GL : HP-GL/2 Note • To print HP-GL/2 command that does not include BP command, select [HP- GL/2].
  • Page 662 16 Appendix Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON 160 (Scaling Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, mode) and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
  • Page 663 HP-GL2 Emulation Parameter Item No. Value 180 degree Specify whether or not to rotate landscape documents in 180 degrees. rotation [0] (Default) : Off : On Emulation target Select the machine to emulate. printer [0] (Default) : HP750 : FX4036 Pen attributes 800-815 (Pen Set the width (thickness of the line) of the 16 pens (No.
  • Page 664: Hard Clip Area

    16 Appendix Parameter Item No. Value 900-915 (Pen Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. intersects) 00 denotes Item No. 900. (No. 0-No.15) [0] (Default) : None : Intersect : Round : Cut [None] [Intersect]...
  • Page 665: Printable Area

    HP-GL2 Emulation Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".
  • Page 666 16 Appendix Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
  • Page 667: Auto Layout

    HP-GL2 Emulation Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
  • Page 668 16 Appendix The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
  • Page 669 HP-GL2 Emulation If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5).
  • Page 670 16 Appendix 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
  • Page 671 HP-GL2 Emulation How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
  • Page 672 16 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active Coordinate Area determined by...
  • Page 673 HP-GL2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
  • Page 674: Notes And Restrictions

    16 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
  • Page 675 Notes and Restrictions You can also change the output destination for Print E-mail, Private Folder Printed Files, and Fax Received as required. Compatibility of Machines ApeosPort series models are incompatible with DocuCentre series models. Once you purchased one of the series models, you cannot upgrade or downgrade to the other series model afterward.
  • Page 676 16 Appendix USB Memory Slot on the Control Panel To use the USB memory slot on the control panel, the Scan to USB Kit (optional) is required. Insert a USB memory device directly into the USB memory slot on the control panel. If you connect a USB memory device via a USB cable, the operation is not guaranteed.
  • Page 677 Notes and Restrictions - If the setting is changed with [Tools] > [System Settings] > [Copy Service Settings] > [Preset Buttons] - If the program is selected from a list of a job flow or the Address Book - If a button no longer functions as a result of a change of optional components such as Finisher - If the measurement unit such as mm or inch is changed - If a file is selected from a file list with Job Status...
  • Page 678 16 Appendix A message does not appear on the touch screen if you open and close the top cover of the document feeder when the document feeder is deactivated (such as when the service to use a scanner is not selected). However, the confirmation message appears on the touch screen and the <Error>...
  • Page 679: Notes And Restrictions On The Use Of The Copy Feature

    Notes and Restrictions - Port Status] is set to [Enabled], or [USB] > [USB - Print Mode] is set to any option other than [Auto], exiting the Energy Saver mode activates the entire machine. The output device is activated when Secure Print is executed using job tickets of ContentsBridge Utility.
  • Page 680 16 Appendix PostScript Driver Some options such as Poster (Photo Enlargement) are not supported by the PostScript driver. With the Pages per Sheet (N-Up) feature, you can specify 2, 4, 6, 9, or 16 pages up, and with or without frame borders. Printing from Macintosh via USB Connection When you send a print job from the PostScript driver of Macintosh connected via USB and the job includes application data with graphic data (EPS file including binary data) pasted,...
  • Page 681 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, that is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
  • Page 682: Notes And Restrictions On The Use Of The Scan Features

    16 Appendix IPP Printing If the size of print data sent via IPP is larger than the value set in the proxy server, the machine cannot receive the data. In this case, set a larger value in the proxy server or change your browser setting not to use the proxy server.
  • Page 683 Notes and Restrictions When [Delete Files After Retrieval] is set to [Yes], only one client can access any given file. The file that is being imported by a client cannot be seen by other clients. When files are retrieved from CentreWare Internet Services, the files are not deleted regardless of the setting of [Delete Files After Retrieval].
  • Page 684 16 Appendix The machine may not be able to recognize a USB memory device that was formatted by a digital camera or a tool other than the Windows standard format tool. Screen Switching After Inserting a USB Memory Device If a USB memory device is inserted when the machine is switched off, and then you switch on, the [Services Home] screen is displayed.
  • Page 685 Notes and Restrictions If a message stating that a certificate revocation could not be checked is displayed and a signature verification error occurs in the viewer of DocuWorks and PDF, confirm the certificate revocation setting in the viewer. Digital Signature of PDF The security handler (XERX.FX.PPKMS) of Xerox is not provided.
  • Page 686 16 Appendix Specific Color (for PDF or DocuWorks) and MRC High Compression (for PDF or DocuWorks) cannot be used simultaneously. You cannot use this feature when retrieving data via Network Scanner Utility3 or EasyOperator. Select [Color] for [Color Scanning]. This feature is available when [Color Scanning] is set to [Color], when [Resolution] is set to [200 dpi] or [300 dpi], and when [File Format] is set to [PDF] or [DocuWorks].
  • Page 687 Notes and Restrictions 2 Sided Simultaneous Scan When [Color Scanning] is set to [Color] and [Color Space] is set to [Device ColorSpace], 2 sided simultaneous scan is not available. FTP Transmission for Scan to PC By factory default, [Passive Mode] is selected as a transfer mode for sending scanned data via FTP from the machine.
  • Page 688: Notes And Restrictions On The Use Of The Fax Feature

    16 Appendix ® Microsoft Office Format ® This feature supports the Microsoft Word format (doc) and Microsoft® Excel® format (xls). An optional component is required to use this feature. For more information, contact our Customer Support Center. This feature provides convenience for users who want to directly edit texts or images in the document scanned and converted into the Microsoft®...
  • Page 689 Notes and Restrictions Fax Immediate Reception If the machine's memory capacity becomes insufficient to receive fax data, the machine automatically switches into immediate reception mode. In this mode, the machine outputs received documents on a page-by-page basis; each document page is output immediately after the machine finishes receiving it.
  • Page 690: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature

    Both the Internet Fax and E-mail services can be used at the same time. The Internet Fax Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peer-to- peer communication with the machine for the Internet Fax Direct feature: - ApeosPort-IV C5575/C4475/C3375/C3373/C2275 - DocuCentre-IV C5575/C4475/C3375/C3373...
  • Page 691 Notes and Restrictions - DocuCentre-IV 3065/3060/2060 - DocuColor 1450 GA - ApeosPort-IV C7780/C6680/C5580 - DocuCentre-IV C7780/C6680/C5580 - ApeosPort-IV C4430 - DocuCentre-IV C4430 - DocuCentre-IV C2260 - ApeosPort-IV C5570 - DocuCentre-IV C5570 - ApeosPort-IV C4470 - DocuCentre-IV C4470 - ApeosPort-IV C3370 - DocuCentre-IV C3370 - ApeosPort-IV C3371 - DocuCentre-IV C3371...
  • Page 692 16 Appendix Transmission results of Internet faxes cannot be listed on Transmission Report - Job Undelivered or Transmission Report by recipients. Transmission results of Internet Direct faxes can be listed on the reports. Internet Fax Profiles When specifying an Internet fax profile The Internet fax profile that can be processed varies depending on the machine that the recipient uses.
  • Page 693 Notes and Restrictions Fax Gateway Feature This feature can only be used when the e-mail receiving protocol is SMTP on the Internet Fax-enabled machine that faxes are sent to. If an e-mail was sent by converting it into fax, and if it was not delivered successfully to the recipient, the e-mail that was received originally will be deleted.
  • Page 694: Notes And Restrictions For Ip Fax (Sip)

    16 Appendix Notes on E-mail Reception when [Split by Data Size] is specified When [Split by Data Size] is specified as the e-mail splitting method, even if you receive the split e-mail, you cannot reconstruct and print it. Notes on E-mail Transmission when [Split by Data Size] is specified When [Split by Data Size] is specified as the e-mail splitting method, split the data so as to enable e-mail reception with e-mail software corresponding to the Message/Partial content type.
  • Page 695 [Prioritize T.38 IP Packets] to perform QoS control for the machine. Recipients IP Fax (SIP) communications are available only among the IP Fax (SIP) - enabled machines manufactured by Fuji Xerox that are installed in an intranet. However, Able 1407 λ is unsupported. SIP Server...
  • Page 696: Notes And Restrictions When Connecting With Internet Service Provider

    VoIP gateways does not work on IPSec communication. VoIP gateways does not work in an IPv6 environment. If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway, the VoIP gateway does not work.
  • Page 697 Notes and Restrictions When installing the machine in an environment that is operating a mail transfer agent (MTA) in a private segment, set the machine to adapt to the operation system being used. For information about supported ISPs, contact our Customer Support Center. When received via POP, the fax cannot be sent using the Fax Gateway feature.
  • Page 698: Notes And Restrictions On The Interrupt Mode

    16 Appendix In the System Administration mode, select [Tools] > [E-mail/Internet Fax Service Settings] > [E-mail Control] > [Maximum Total Data Size] to configure the setting. For more information on setting, refer to "Maximum Total Data Size" (P.252). Suitable image sizes are as follows: A4 full-color 200 dpi with standard compression : around 700 KB A4 full-color 200 dpi with high compression...
  • Page 699 Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel* Copy Required Print Printing of a document* instructed from a Required* client computer Required Printing of a document* instructed from the <Job Status>...
  • Page 700: Notes And Restrictions On Folders

    16 Appendix The job can be executed during the Interrupt mode. The job cannot be executed during the Interrupt mode Δ The job can be accepted from a client or another machine, but the job cannot be executed during the Interrupt mode.
  • Page 701: Notes And Restrictions When Operating From Computers

    Notes and Restrictions Notes and Restrictions when Operating from Computers Supported OS There are notes and restrictions on Microsoft Windows XP Professional x64 Edition, Microsoft Windows Server 2003 x64 Editions, Microsoft Windows Vista x64 Edition, Microsoft Windows Server 2008 x64 Editions, Microsoft Windows 7 x64 Edition, and Microsoft Windows Server 2008 R2 x64 Editions Drivers.
  • Page 702: Notes And Restrictions On Job Flows

    16 Appendix CentreWare Internet Services When [CSRF Protection] feature is enabled, CentreWare Internet Services may become inaccessible depending on your browser type, web browser usage situation, and the network environment. In such a case, try to access CentreWare Internet Services from other computer.
  • Page 703: Notes And Restrictions On The Security Features

    Notes and Restrictions - HTTP or HTTPS can be used for the communications between the machine and a remote server. - Printable file formats are [TIFF], [PDF], and [XPS]. - Print data is spooled to the hard disk of the machine, and then printed as a job. Therefore, the print data is recognized as a job while the data is being spooled to the hard disk.
  • Page 704: Notes And Restrictions On The Authentication And Accounting Features

    16 Appendix Private Charge Print User ID for Private Charge Print must be specified not more than 24 bytes (24 characters). If the User ID set to the print driver exceeds 24 bytes, the job will not be stored. Also, when the User ID with more than 24 bytes is used for authentication, the user cannot instruct Private Charge Print.
  • Page 705 Notes and Restrictions Configuration on the Machine IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. The setting of subnet mask and gateway addresses may be required depending on the network environment. Consult your network administrator and configure the required settings.
  • Page 706: Notes And Restrictions For Using Tcp/Ip

    16 Appendix When a computer's IP address or a computer name is changed When you change a computer's IP address or a computer name, queries and cancel processes submitted from the machine are no longer executed correctly. Thus, turn the machine off and on when there is no print data in the receiving buffer.
  • Page 707: Notes And Restrictions For Using Ethertalk

    Notes and Restrictions All print data spooled within the machine memory, including the data which is being printed, is erased. The print data does not remain when the machine is turned on again. However, if the machine was turned off immediately after a computer instructed a print job, the job may remain on the computer.
  • Page 708: Notes And Restrictions For Using Bonjour

    16 Appendix Names of 32 characters Changes the last character of the printer name to a number. If the same printer name with the last character changed already exists on the network, increases the changed number by one. If the printer name is changed, the previous printer name set before the change is displayed when browsing [Protocols] on the [Properties] tab of CentreWare Internet Services.
  • Page 709 Notes and Restrictions UPnP Discovery Bonjour Some features of SMB are not supported (If you attempt to use services with a NetBIOS name, communication may not be available in some environment). IPv6-in-IPv4-tunneling in the machine itself is not supported. Important • If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed. If more than one router exist in the same subnet, a communication error may occur.
  • Page 710: Notes And Restrictions For Print E-Mail

    16 Appendix In the following cases, since the addresses may not be recognized as those of the same machine, the lpq command (for status check) and the lprm command (for canceling) may not be available for LPD print jobs. - When simultaneously operating IPv4 and IPv6 addresses with the same host - When simultaneously operating multiple IPv6 addresses with the same host IPv6 addresses may not be correctly recorded on job logs.
  • Page 711: Using The Telephone

    Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
  • Page 712 16 Appendix On the [Services Home] screen, select [Fax/ Internet Fax]. Select [On-hook (Manual Send/Receive)] on the [More Options] screen. Specify the call destination. The call destination can be specified using the numeric keypad, address numbers, or one- touch buttons. The Address Book cannot be used. The call destination can be specified also with the keyboard displayed on the screen.
  • Page 713: Activity Report

    Activity Report Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
  • Page 714 16 Appendix Item Description Remote Station Information on recipient to which transmission is made is recorded in the following order of priority. Transmitting (speed dialing) 1. Recipient 2. G3 ID (including spaces) 3. Remote terminal name 4. Tel. No. 5. Communication mode EC (or G3, SG3) When IP Fax (SIP) is used: 1.
  • Page 715 Activity Report Item Description Pages "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
  • Page 716 16 Appendix Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.
  • Page 717: Ep System

    EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.
  • Page 718: Glossary

    16 Appendix Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
  • Page 719 Glossary Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.
  • Page 720 16 Appendix...
  • Page 721: Index

    Index Index ..............191 Numerics Annotations ......... 194 Annotations - Comment Density ..............319 ......... 195 100BASE-TX Annotations - Create Comments ................319 ..............617 10BASE-T applicable lines ..........243 ............619 2 Pages Up On Receipt applicable paper size ..........98 ..............
  • Page 722 ................. 284 ..............247 Billing Company Logo ..............112 ........ 108 Billing Data List Configuration Report ............122 ........ 353 Billing Information configuring the SNMP port ............245 ............. 239 Block Inbound Faxes Confirmation Options ......... 245 ....294 Block Unkown Fax Numbers Connect with Accounting/Billing Device ..............
  • Page 723 Index ..........188 Dual Color - Source Color ........188 Dual Color - Target Area Color .............. 182 Data Encryption Duplex Automatic Document Feeder ..............185 ............591 Data Indicator ..............191 ..............580 Date Stamp duplex module .............. 146 ............619 Daylight Savings Duplex Output Unit ......
  • Page 724 ....... 258 ........... 162 Expiration Date for Files in Folder Font Size (Watermark) ..............53 ................... 614 extension tray fonts ............. 166 Force Annotation ..........164 Force Secure Watermark ........163 Force Watermark - Client Print ................283 F Code Force Watermark - Media Print - ............
  • Page 725 Index ................319 ................702 IEEE802.3 Job Flows ............. 157 ..........107 Image Enhancement Job History Report ............168 ............305 Image Log Control Job Status Default ..............154 ..........107 image quality Job Status/Activity Report ............. 446 ............110 image quality trouble Job Template List ...............
  • Page 726 ............... 229 LPD Print Queue ................. 696 NAT/NAPT ..............197 NetWare ............ 144 Machine Clock/Timers ................318 network ........106 machine configuration ..........291 Network Accounting ............. 105 machine information ..........344 Network Scanning ..............205 Machine Name ............. 674 notes and restrictions ............
  • Page 727 Index ................ 572 ..............611 paper jams power supply ............... 152 ......255 paper size Print & Delete Confirmation Screen ............172 ................225 Paper Size Settings Print Area ......620 ......... 252 paper size/paper weight Print Delivery Confirmation Mail ............
  • Page 728 .......... 224 ..........295 Receiving Buffer - NetWare Scan Ahead for Copy Job ......... 225 ..............231 Receiving Buffer - Port 9100 Scan Defaults ..........224 ..........158 Receiving Buffer - SMB Scan File Transfer Report ........... 224 ..............110 Receiving Buffer - USB Scan Reports ............
  • Page 729 Index ..........232 ........... 258 Sharpness (default value) Stored Job Expiration Date ..............270 ..........149 Sheet Filtering Stored Programming Tone ............. 573 ..............337 Side Tray Subnet mask ............... 188 ..............226 Single Color Substitute Tray ........... 239 ................121 Skip Blank Pages Supplies ................
  • Page 730 ............617 transmission speed ............617 transmission time ..............620 ............291 tray capacity Verify User Details ........... 452 ........... 260 trouble during copying verifying server certificates ........... 456 ..........210 trouble during printing VoIP Gateway ..........467 ..............367 trouble during scanning VoIP gateway ...............
  • Page 731 ApeosPort-IV C5575/C4475/C3375/C3373/C2275, DocuCentre-IV C5575/C4475/C3375/C3373 Administrator Guide ME5494E2-2 (Edition 1) November 2011 Fuji Xerox Co., Ltd. Copyright © 2011 by Fuji Xerox Co., Ltd.

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