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Category
Error Code
C P F S M O
012-241
012-242
012-244
012-252
012-253
012-254
012-255
012-256
012-257
012-260
012-262
012-267
012-281
016-450
016-454
016-503
016-504
016-505
Cause and Remedy
[Cause]
Finisher malfunctioned.
[Remedy] Power-cycle the printer. If the error persists, contact our
Customer Support Center.
[Cause]
Finisher staple apparatus malfunctioned.
[Remedy] Power-cycle the printer. If the error persists, contact our
Customer Support Center.
[Cause]
Finisher malfunctioned.
[Remedy] Power-cycle the printer. If the error persists, contact our
Customer Support Center.
[Cause]
Paper output to the Finisher encountered the sensor
before the Finishing Tray could lower, or a foreign object
was in the Finishing Tray.
[Remedy] Check that the Finishing Tray is clear of any foreign
objects, and power-cycle the printer. If the error persists,
contact our Customer Support Center.
[Cause]
Finisher Tray malfunctioned.
[Remedy] Power-cycle the printer. If the error persists, contact our
Customer Support Center.
[Cause]
Finisher Tray malfunctioned.
[Remedy] Power-cycle the printer. If the error persists, contact our
Customer Support Center.
[Cause]
The SMB host name already exists.
[Remedy] Change the host name.
For information about Network Settings, refer to Network Administrator
Guide.
[Cause]
Unable to retrieve IP address from DNS.
[Remedy] Check the DNS configurations and IP address retrieve
method.
For information about Network Settings, refer to Network Administrator
Guide.
[Cause]
Unable to resolve SMTP server name during E-mail
send.
[Remedy] Check that the SMTP server settings from CWIS are
correct. Also, check the DNS server settings.
[Cause]
Unable to resolve POP3 server name during E-mail
send.
[Remedy] Check that the POP3 server settings from CWIS are
correct. Also, check the DNS server settings.
[Cause]
Unable to login to POP3 server during mail send.
[Remedy] Check that the user name and password used in the
POP3 server from CWIS are correct.
Error Code
16
463
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