Fuji Xerox ApeosPort-V C3320 Administrator's Manual
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Fuji Xerox ApeosPort-V C3320 Administrator's Manual

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Table of Contents

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ApeosPort-V C3320
DocuPrint CM415 AP
Administrator Guide

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Summary of Contents for Fuji Xerox ApeosPort-V C3320

  • Page 1 ApeosPort-V C3320 DocuPrint CM415 AP Administrator Guide...
  • Page 2 An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Before Using the Machine ........................13 Preface ................................... 14 Types of Manuals .............................. 15 Using This Guide..............................16 Organization of This Guide ........................16 Conventions..............................17 Interface Cables..............................19 Using the USB Interface .......................... 19 Using the Ethernet Interface .........................
  • Page 4 Adjusting Color Registration..........................78 Auto Color Registration..........................78 Side Color Registration ..........................79 Printing a Report/List............................81 Deleting a Private Charge Print Job with an Invalid User ID ............82 Setting Restore Tool............................83 Machine Status............................85 Overview of Machine Status..........................86 Machine Information ............................87 General Information ..........................87 Paper Tray Status ............................88 Print Reports ..............................88 Automatically Printed Reports/Lists.....................97...
  • Page 5 Table of Contents Other Settings.............................152 Copy Service Settings.............................157 Copy Tab - Features Allocation ......................157 Preset Buttons ............................158 Copy Defaults .............................158 Copy Control ...............................163 Original Size Defaults ..........................165 Reduce/Enlarge Presets ..........................165 Custom Colors.............................165 Annotations - Create Comments ......................166 Connectivity & Network Setup........................167 Port Settings..............................167 Protocol Settings ............................172 Machine's E-mail Address/Host Name.....................175...
  • Page 6 Stored File Settings ............................227 Web Applications Service Setup........................ 230 Server Certificate Verification Settings.................... 230 Server Setup ..............................232 Other Settings ............................233 Web Browser Setup ............................234 Setup ..................................236 Create Folder .............................. 236 Stored Programming ..........................238 Create Job Flow Sheet ..........................238 Create Job Flow Sheet Keyword ......................
  • Page 7 Table of Contents Step 2 Configuration on the Machine ....................292 Step 3 Configuration on the Computer ...................293 CentreWare Internet Services Setting Items.................293 Installation When Using Internet Printing Protocol (IPP) ..............295 Step 1 Preparations..........................295 Step 2 Configuration on the Machine ....................295 Step 3 Configuration on the Computer ...................296 CentreWare Internet Services Setting Items.................296 E-mail Environment Settings ......................297...
  • Page 8 Step 2 Enabling Authentication......................324 Step 3 Other Settings ..........................324 Step 4 CentreWare Internet Services Setting Items ..............324 Configuration of Store to WSD ......................... 326 Step 1 Preparations ..........................326 Step 2 Enabling Port..........................326 Step 3 Confirmation on the Computer .................... 327 10 Using the Internet Fax Service .......................329 Internet Fax Overview ..........................
  • Page 9 Table of Contents Step2 Configuration on the Computer.....................355 13 Authentication and Accounting Features ...................357 Overview of Authentication and Accounting Feature..............358 Types of User ..............................358 User Roles and Authorization Groups ....................358 Access Control ............................359 Types of Authentication.........................360 Types of Account Administration.......................361 Services Controlled by Authentication....................366 Overview ...............................366 Combination of Authentication and Account Administration types ........366...
  • Page 10 Unable to Send a Scanned Document over the Network (FTP/SMB)........406 Unable to Send E-mail ..........................407 The Image is not What was Expected ..................... 407 Network-related Problems........................... 409 When you cannot communicate with other SMB machines........... 409 When using TCP/IP ..........................409 CentreWare Internet Services Problems..................
  • Page 11 Table of Contents Emulation ..............................556 Fonts................................556 Output Feature............................557 Factory Default Settings ........................557 HP-GL/2 Emulation Settings .........................558 Hard Clip Area ............................563 Printable Area .............................564 Auto Layout..............................565 Google Cloud Print ............................573 Overview of Google Cloud Print ......................573 Environment Settings ..........................573 Printing ................................580 Problem Solving ............................580 Notes and Restrictions...........................583 Notes and Restrictions on the Use of the Machine..............583...

  • Page 13: Before Using The Machine

    1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface ...............................14 Types of Manuals ..........................15 Using This Guide..........................16 Interface Cables..........................19 Power Saver Mode.........................21 Customizing the Control Panel....................23 Touch Screen ...........................32 Important Security Instructions ....................34 Entering Text...........................35...

  • Page 14: Preface

    1 Before Using the Machine Preface Thank you for selecting the ApeosPort-V C3320 or DocuPrint CM415 AP (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

  • Page 15: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide The guide describes all the necessary steps for copy, print, scan, and fax. This guide is included in the Media (Software/Product Manual). Administrator Guide (this guide) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.

  • Page 16: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.

  • Page 17: Conventions

    Using This Guide 13 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 14 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
  • Page 18 1 Before Using the Machine > Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder]. Path to a certain item within a procedure on a computer.

  • Page 19: Interface Cables

    Interface Cables Interface Cables When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface. Using the USB Interface This section describes the installation procedures for the USB interface. Note •...
  • Page 20 1 Before Using the Machine Connect the network cable to the Ethernet interface connector. Note • Always use the correct network cable with your network connection. When you replace the cable, contact our Customer Support Center. Press the main power switch to the [ | ] position to switch on the main power. Press the push-button power switch to switch on the power.

  • Page 21: Power Saver Mode

    Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
  • Page 22 1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using [ ] and [ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments.

  • Page 23: Customizing The Control Panel

    Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

  • Page 24: Setting The Screen After Auto Clear

    1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select a service you want to display. Note • Select [ ] to display the previous screen or ] to display the next screen.

  • Page 25: Customizing The Button Layout

    Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select [Last Selection Screen] or [Services Home].

  • Page 26: Network Scanning

    1 Before Using the Machine Store to WSD Note • WSD stands for Web Services on Devices. Network Scanning Media Print - Text Media Print - Photos Secure Print Sample Set Delayed Print Charge Print Private Charge Print Send from Folder Fax Received - Line 1 (Folder NNN) Stored Programming Note...
  • Page 27 Customizing the Control Panel Services Home You can select service buttons, which are displayed on the Services Home screen. If you select [(Not Assigned)], the position of the selected button becomes blank. Press the <Log In/Out> button. Machine Power Log In / Out Status Status Saver...
  • Page 28 1 Before Using the Machine Select the position where you want to assign a service. Note • Select [ ] to display the previous screen or ] to display the next screen. • The layout of the buttons in this screen corresponds to the layout of those on the Services Home screen.

  • Page 29: Assigning Services To The Custom Buttons

    Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Services Home - Additional Features], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select the position where you want to assign an additional feature.
  • Page 30 1 Before Using the Machine Press the <Log In/Out> button. Machine Power Log In / Out Status Status Saver Dial Pause Clear All Interrupt Stop Speed    WXYZ Dial Start ＃ Power Data Error <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

  • Page 31: Adjusting Screen Brightness

    Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...

  • Page 32: Touch Screen

    1 Before Using the Machine Touch Screen On the touch screen of the machine, you can switch pages and scroll a list by the following operations. Note • The touch screen of the control panel used in the machine is pressure-sensitive. Adjust the power to touch the screen.
  • Page 33 Touch Screen Touch the touch screen and move your finger away from the screen quickly. To tap the same position of the screen twice is called double-tap. Tap the touch screen to switch the thumbnail bar to be displayed or not. Note •...

  • Page 34: Important Security Instructions

    1 Before Using the Machine Important Security Instructions The Security Warning screen is displayed before the Services Home screen when any one of the following conditions is fulfilled and you enter the System Administration mode. - The system administrator’s user ID and passcode are default values. - The SNMP protocol’s community name and authentication password are default values.

  • Page 35: Entering Text

    Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
  • Page 36 1 Before Using the Machine...

  • Page 37: Paper And Other Media

    2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types............................38 Loading Paper ..........................43 Changing the Paper Settings....................48...

  • Page 38: Paper Types

    To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
  • Page 39 Paper Types Loadable Paper Tray Loadable Paper Loadable Paper Quantity Tray 5 (bypass tray) 60 - 216 gsm Up to 15 mm Plain (60 - 80 gsm) Ream Weight: 51.6 - 150 sheets Bond (81 - 105 gsm) 185.7kg Recycled (60 - 80 gsm) Punched (60 - 80 gsm) Letterhead (81 - 105 gsm) Pre-Printed (60 - 80 gsm)

  • Page 40: Supported Paper

    When you print a generally used paper (which called general paper), please use a paper that suits the standard. To print clearly, Fuji Xerox recommends the standard paper shown in the following table. For information about the other paper and media, contact Fuji Xerox Customer Support Center.

  • Page 41: Special Paper

    Xerox Premier 90 90 gsm Bond Xerox-90 Colotech 90 gsm Bond Fuji Xerox J coat 95 gsm Gloss Print one sheet at a time using the bypass tray. Fuji Xerox JD 98 gsm Bond...

  • Page 42: Unusable Paper

    Extra-HW SuperSmooth Cover 80lb Unusable Paper Using paper not recommended by Fuji Xerox may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. Damp or wet paper Paper pre-printed with other printer or copying machine Wrinkled, creased, or ripped paper...

  • Page 43: Loading Paper

    Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
  • Page 44 2 Paper and Other Media Pull out the tray halfway until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.

  • Page 45: Loading Paper In Tray 5 (Bypass Tray)

    Loading Paper After confirming that the guides are securely adjusted, insert the tray into the machine. Note • The type of paper in Trays 1 and 2 is normally set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
  • Page 46 2 Paper and Other Media Extend the extension tray as necessary. Slide the width guides to the edge of the tray. The width guides should be fully extended. Insert all media face up and top edge first into the bypass tray. Note •...
  • Page 47 Loading Paper Com 10, Monarch, or DL Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the machine. Note • When the envelope set in the above way is wrinkled after copying or printing, the wrinkles can be suppressed by setting the envelope so that the flap comes at the left when you face towards the machine.

  • Page 48: Changing The Paper Settings

    2 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
  • Page 49 Changing the Paper Settings Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Note • The paper weight displayed in [Paper Type] varies depending on the settings in [Image Quality].
  • Page 50 2 Paper and Other Media...

  • Page 51: Maintenance

    3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, adjust color registration, print a report/list, delete a print job with an invalid user ID, and use the Setting Restore Tool. Replacing Consumables......................52 Cleaning the Machine........................63 Executing Calibration........................74 Adjusting Color Registration .....................78 Printing a Report/List ........................81...

  • Page 52: Replacing Consumables

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 53 When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.

  • Page 54: Replacing Toner Cartridges

    Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 55 Replacing Consumables Turn the control panel to the left. Make sure that the machine is not operating, and open the front cover. Grasp the handle on the toner cartridge to replace, and then pull out the cartridge. WARNING Never throw a toner cartridge into an open flame.

  • Page 56: Replacing Waste Toner Container

    • The proper disposal of used waste toner containers is required. Return the old waste toner container to our Customer Support Center. • The use of waste toner containers not recommended by Fuji Xerox may degrade image quality and performance. Use only waste toner containers recommended by Fuji Xerox.
  • Page 57 Replacing Consumables Make sure that the machine is not operating, and open the side cover. Turn the lock lever 90-degrees counterclockwise to unlock the waste toner container. Grasp the handle on the waste toner container and pull it out making sure to hold it upright so that the waste toner.

  • Page 58: Replacing Drum Cartridges (For Customers Having A Spot Maintenance Contract)

    If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
  • Page 59 Replacing Consumables Make sure that the machine is not operating, and open the side cover. Turn the lock lever 90-degrees counterclockwise to unlock the waste toner container. Grasp the handle on the waste toner container and pull it out making sure to hold it upright so that the waste toner.
  • Page 60 3 Maintenance • After removing the waste toner container, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand.
  • Page 61 Replacing Consumables Remove the cleaning rod from inside the machine. Remove the cleaning pad by pressing the white tabs between your thumb and index finger. Unpack a new cleaning pad and attach it to the cleaning rod. Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine, then pull it out.
  • Page 62 3 Maintenance Reinsert the removed waste toner container. Note • If the waste toner container does not fit into place properly, make sure that the drum cartridges are fully inserted. Turn the lock lever 90-degrees clockwise to lock the waste toner container. Close the side cover.

  • Page 63: Cleaning The Machine

    Cleaning the Machine Cleaning the Machine This section describes how to clean the machine. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. CAUTION When cleaning this product, always switch off the power and then the main power inside the body front cover, and unplug the product.

  • Page 64: Cleaning The Scanner

    3 Maintenance Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol. Important • When you moisten the cloth with neutral detergent or alcohol, do not allow the excess liquid to drip down from the cloth. If the cloth is moistened with the excess liquid, wring the cloth gently before wiping the LCD area.

  • Page 65: Cleaning The Color Toner Density (Ctd) Sensor

    Cleaning the Machine Open the document feeder left cover. Note • When you fully open the cover, it enters a fixed position. Open the cover gently. While turning the rollers, wipe them with a soft cloth moistened with water. Important • Do not use cleaning agents other than water or neutral detergent.
  • Page 66 3 Maintenance Turn the lock lever 90-degrees counterclockwise to unlock the waste toner container. Grasp the handle on the waste toner container and pull it out making sure to hold it upright so that the waste toner. Note • Take care not to drop the waste toner container while you are removing it.
  • Page 67 Cleaning the Machine Turn the control panel to the left. Open the top cover. Put your fingers through the loops on both sides of the belt unit, and then pull it out. Clean the CTD sensor with a clean dry cotton swab.

  • Page 68: Cleaning The Raster Optical Scanner (Ros) Window

    3 Maintenance Close the top cover. Move the control panel back in place. Reinsert the removed waste toner container. Note • If the waste toner container does not fit into place properly, make sure that the belt unit is fully inserted. Turn the lock lever 90-degrees clockwise to lock the waste toner container.
  • Page 69 Cleaning the Machine Open the side cover. Turn the lock lever 90-degrees counterclockwise to unlock the waste toner container. Grasp the handle on the waste toner container and pull it out making sure to hold it upright so that the waste toner. Note •...
  • Page 70 3 Maintenance • After removing the waste toner container, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. Remove the cleaning rod from inside the machine. Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine, and then pull it out.

  • Page 71: Cleaning The Paper Tray Rollers

    Cleaning the Machine Turn the lock lever 90-degrees clockwise to lock the waste toner container. Close the side cover. Cleaning the Paper Tray Rollers If the paper jam often occurs, clean the rollers of the paper trays. Cleaning the rollers of Tray 1 Switch the power off.
  • Page 72 3 Maintenance Insert the Tray 5 (Bypass), push it all the way in until it stops, and close it. Reconnect the power code and cables and turn on the machine. Cleaning the roller of Tray 5 (Bypass) Switch the power off. Switch the main power off and disconnect the power cord and other cables.
  • Page 73 Cleaning the Machine Insert the Tray 5 (Bypass), push it all the way in until it stops, and close it. Reconnect the power code and cables and turn on the machine.

  • Page 74: Executing Calibration

    3 Maintenance Executing Calibration The machine can automatically calibrate colors using the calibration chart when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type set in the machine in advance. The following types of screens are available.
  • Page 75 Executing Calibration Select [Calibration] on the Services Home screen. If [Calibration] is not displayed, follow the procedure below. 1) Press the <Log In/Out> button. Machine Power Log In / Out Status Status Saver Dial Pause Clear All Interrupt Stop Speed   ...
  • Page 76 3 Maintenance Set [Screen Type], [Paper Supply], and [Target]. Note • The following describes calibration procedures using Copy Job, as an example. • For [Paper Supply], select the paper tray in which A4 or 8.5 x 11" white paper is loaded.
  • Page 77 Executing Calibration • After executing the calibration, you can manually perform horizontal color calibration. Refer to "Adjusting Color Registration" (P.78).

  • Page 78: Adjusting Color Registration

    3 Maintenance Adjusting Color Registration Allows you to calibrate the color registration automatically or manually. Note • The color registration is automatically adjusted and usually without any user action. However, if the misregistration becomes large during the next automatic adjustment from the last adjustment, you can adjust the color registration using this feature.

  • Page 79: Side Color Registration

    Adjusting Color Registration Select [Adjust Color Registration]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select [Auto Color Registration]. Select [Start]. Side Color Registration After executing the automatic color calibration, you can manually adjust the horizontal and vertical colors for yellow, magenta, and cyan by entering values.
  • Page 80 3 Maintenance Find the straightest line where the two black lines and the colored line are most closely aligned for each other, and make a note of the value (-9 to +9) indicated by the straightest line. PY (process direction) Find the medium line within the range of white area for PY (process direction) and make a note of the value (-9 to +9) indicated by the medium line.

  • Page 81: Printing A Report/List

    Printing a Report/List Printing a Report/List This section describes how to print a report/list. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports" (P.88). Press the <Machine Status>...

  • Page 82: Deleting A Private Charge Print Job With An Invalid User Id

    3 Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a user ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.

  • Page 83: Setting Restore Tool

    Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
  • Page 84 3 Maintenance...

  • Page 85: Machine Status

    4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status .....................86 Machine Information ........................87 Faults ...............................102 Supplies............................103 Billing Information........................104...

  • Page 86: Overview Of Machine Status

    4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. Machine Power Log In / Out...

  • Page 87: Machine Information

    Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ..................................87 Paper Tray Status...................................

  • Page 88: Paper Tray Status

    4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or ] to display the next screen. •...

  • Page 89: Error History Report

    Machine Information Select the type of a report or a list to print. Note • The screen as shown on the right appears when the [Tools] button is displayed on the Services Home screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...

  • Page 90: Printer Reports

    4 Machine Status Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
  • Page 91 Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF/JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode.

  • Page 92: Scan Reports

    4 Machine Status Font List Prints the list of fonts available on the machine. Note • Information printed varies depending on the options installed. PCL Font List Prints the fonts available in PCL. PostScript Font List Prints the fonts available in PostScript. DocuWorks Printer Settings List Prints the settings for DocuWorks Direct Print.

  • Page 93: Fax Reports

    Machine Information Address Book You can check the settings for the address numbers. When you specify a range of address numbers, the list of settings for the specified address numbers is printed. Each page contains the settings information on 50 address numbers. Select [Address Book].

  • Page 94: Folder List

    4 Machine Status Domain Filter List You can check the settings configured for the domain which filters data transmissions. Address Book You can check the settings for the address numbers (speed dial), fax group recipients, and relay stations. When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed.

  • Page 95: Job Counter Report

    Machine Information Note • To display the [Folder List] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Folder List]. Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job.
  • Page 96 4 Machine Status Select [Meter Report (Print Jobs)]. Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.

  • Page 97: Automatically Printed Reports/Lists

    Machine Information Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication/Security Settings]. Auditron Report (Scan Jobs) You can check the total number of pages scanned with the machine. If the limit is set for the number of pages that can be scanned, you can also check the limit value.

  • Page 98: Overwrite Hard Disk

    4 Machine Status Multi-poll Report You can check the result of a multi-poll communication (polling from multiple recipients). The remote terminal name and transmission result/status are recorded. If you set to print this report automatically, it is printed each time a multi-poll transmission is completed.

  • Page 99: Retrieve Programming

    Machine Information Select [Off-line] or [On-line]. Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The printer accepts data from a computer. Select a printer language to set a print mode. Set each item.

  • Page 100: Default Programming

    4 Machine Status Enter [New Value] with the numeric keypad. Select [Save]. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming]. Select [Store Current Selections] or [Delete].

  • Page 101: Fax Receiving Mode

    Machine Information Enter a password of up to 32 single-byte characters with the keyboard displayed, and select [Save]. Fax Receiving Mode You can set a mode for receiving faxes. For information on auto receive and manual receive, refer to "4 Fax" > "Receiving Faxes" in the User Guide. Press the <Machine Status>...

  • Page 102: Faults

    4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.

  • Page 103: Supplies

    Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another ApeosPort-V C3320 or DocuPrint CM415 AP, the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.

  • Page 104: Billing Information

    4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information..................................104 User Account Billing Information............................105 Press the <Machine Status> button. Select the [Billing Information] tab.

  • Page 105: User Account Billing Information

    Billing Information User Account Billing Information You can check the number of pages printed by user. When the Auditron mode is enabled, you can check the billing meters for the currently authenticated user ID. Note • [User Account Billing Information] is displayed when the [Accounting Type] is set to [Local Accounting].
  • Page 106 4 Machine Status...

  • Page 107: Tools

    5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.

  • Page 108: System Settings Procedure

    5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ........................108 Step 2 Entering the System Administrator User ID and Passcode ..................

  • Page 109: Step 3 Selecting [Tools]

    System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
  • Page 110 5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.206). E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...

  • Page 111: Step 5 Setting A Feature

    System Settings Procedure Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save].

  • Page 112: Tools Menu List

    5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.127) Date (P.127) Time (P.127) NTP Time Synchronization (P.128)
  • Page 113 Tools Menu List Screen/Button Settings (P.132) Screen Default (P.132) Screen After Auto Clear (P.132) Auto Display of Login Screen (P.132) Custom Buttons 1 to 3 (P.132) Services Home (P.132) Services Home - Additional Features (P.132) Job Type on Job Status screen (P.132) Default Language (P.132) Screen Brightness (P.133) Reconfirm E-mail Recipient (P.133)
  • Page 114 5 Tools Maintenance (P.142) EP Diagnostic Request/Repair Request (P.142) Check EP Connection (P.142) EP Registration (P.142) Initialize Hard Disk (P.143) Delete All Data (P.143) Software Options (P.143) Power on Self Test (P.143) Check Smart Card Details (P.143) Software Upgrade (P.144) Adjust Color Registration (P.143) Adjust Paper Registration (P.144) Delete All Certificates/Initialize Settings (P.144)
  • Page 115 Tools Menu List Other Settings (P.152) Fax Service (P.152) Auto Job Promotion (P.152) Default Print Paper Size (P.152) Odd Page 2 Sided (P.152) Paper Size Settings (P.152) Millimeters/Inches (P.153) Data Encryption (P.153) Encryption Key for Confidential Data (P.154) Service Rep. Restricted Operation (P.154) Software Download (P.155) Drum Cartridge Conservation Mode (P.155) Restrict Recipient Selection Method (P.155)
  • Page 116 5 Tools Copy Defaults (P.158) Paper Supply (P.158) Reduce/Enlarge (P.158) Output Color (P.158) Output Color (Simple Copy) (P.158) Single Color (P.158) Dual Color - Source Color (P.158) Dual Color - Target Area Color (P.159) Dual Color - Non-target Area Color (P.159) Original Type (P.159) Original Type - Auto (Non-Black &...
  • Page 117 Tools Menu List Copy Control (P.163) Memory Full Procedure (P.163) Maximum Stored Pages (P.163) Fine-tune 100% (P.163) ID Card Copy - Reduce/Enlarge (P.163) Background Suppression (Photo & Text) (P.164) Background Suppression Level (Text) (P.164) Photo & Text /Printed Original (P.164) Original Type - See-Through Paper (P.164) Annotations - Comment Density (P.164) Comment Position - Top Left, - Top Center, - Top...
  • Page 118 5 Tools Protocol Settings (P.172) Ethernet Settings (P.172) TCP/IP - Common Settings (P.172) TCP/IP - Network Settings (P.173) IPv4 - IP Address Resolution (P.173) IPv4 - IP Address (P.173) IPv4 - Subnet Mask (P.173) IPv4 - Gateway Address (P.174) IPv4 - DNS Server Setup (P.174) IPv4 - IP Filter (P.174) IPv6 Address Manual Configuration (P.174) Manually Configured IPv6 Address (P.174)
  • Page 119 Tools Menu List Other Settings (P.189) Protocol to Receive E-mail (P.190) Add Domain Name to User Name (P.190) Output Destination for E-mail (P.190) Domain Filtering (P.190) *1 : WSD stands for Web Services on Devices. *2 : XPS stands for XML Paper Specification. Print Service Settings Allocate Memory (P.191) PostScript Memory (P.191)
  • Page 120 5 Tools Scan Defaults (P.199) Color Scanning (P.199) Original Type (P.199) File Format (P.199) Optimize PDF For Quick Web View (P.199) Thumbnail - Outgoing E-mail (P.199) Thumbnail - Scan to PC (P.199) Preview (P.199) Lighten/Darken (P.199) Contrast (P.200) Sharpness (P.200) Background Suppression (P.200) Shadow Suppression (P.200) Color Space (P.200)
  • Page 121 Tools Menu List Fax Defaults (P.207) Resolution (P.207) Original Type (P.207) Lighten/Darken (P.207) Original Size (P.207) Skip Blank Pages (P.207) Starting Rate (P.207) Delay Start - Specific Time (P.207) Transmission Header Text (P.207) Confirmation Options (P.207) Delivery Receipts/Read Receipts (P.207) Internet Fax Profile (P.208) Internet Fax Subject (P.208) Internet Fax Encryption (P.208)
  • Page 122 5 Tools Local Terminal Information (P.215) Local Name (P.215) Company Logo (P.215) Machine Password (P.215) Line 1 - Company Logo (P.215) G3 Line 1 - Fax ID (P.215) G3 Line 1 - Dial Type (P.215) G3 Line 1 - Line Type (P.216) Internet Fax Control (P.216) Internet Fax Path (P.216) Profile for Broadcast Job (P.216)
  • Page 123 Tools Menu List Job Flow Service Settings Job Flow Service Settings (P.225) Pool Server (P.225) Pool Server Login Method (P.225) Job Flow Sheet List Default (P.225) Fax Transfer Resolution (P.225) Media Print Settings Media Print Service Settings (P.226) Text - Paper Supply - Button 2 to 5 (P.226) Photos - Paper Supply - Button 1 to 5 (P.226) Stored File Settings Stored File Settings (P.227)
  • Page 124 5 Tools Setup Create Folder (P.236) Folder Name (P.237) Check Folder Passcode (P.237) Delete Files After Retrieval (P.237) Delete Expired Files (P.237) Link Job Flow Sheet to Folder (P.238) When the [Delete Folder] Button is Selected (P.238) Stored Programming (P.238) Create Job Flow Sheet (P.238) Restrictions on Using Job Flow (P.239) Create New Job Flow Sheet (P.240)
  • Page 125 Tools Menu List Paper Tray Attributes (P.255) Accounting Create/View User Accounts (P.256) User ID (P.257) User Name (P.257) Passcode (P.257) E-mail Address (P.257) Device Access (P.257) Service Access (P.257) User Role (P.258) Reset User Account (P.259) Reset Total Impressions (P.259) View Accounts (P.259) Reset User Accounts (P.260) System Administrator's Meter (Copy Jobs)
  • Page 126 5 Tools Authentication (P.267) Login Type (P.267) Access Control (P.268) Create/View User Accounts (P.269) Reset User Accounts (P.269) Create Authorization Groups (P.269) User Details Setup (P.270) Maximum Login Attempts by System Administrator (P.272) Passcode Policy (P.272) Charge/Private Print Settings (P.273) Receive Control (P.273) Allow User to Disable Active Settings (P.275)

  • Page 127: Common Service Settings

    Common Service Settings Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. On the [Tools] screen, select [System Settings] > [Common Service Settings]. For information on how to display the [Tools] screen, refer to "System Settings Procedure"...

  • Page 128: Ntp Time Synchronization

    5 Tools Select the time format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server. To connect to a time server, select [On] for [NTP Time Synchronization], and set the IP address of the time server in [Time Server Address].

  • Page 129: Time Zone

    Common Service Settings To use this feature, the [Lock Out Printer] button needs to be displayed on the right side of the Services Home screen. For information on how to display the [Lock Out Printer] button on the Services Home screen, refer to "Customizing the Button Layout"...

  • Page 130: Audio Tones

    5 Tools For more information on the setting procedure, refer to "Power Saver Mode" (P.21). Note • You cannot configure the machine not to switch to the Low Power mode or the Sleep mode. From Last Operation to Low Power Mode Specify a time period between 1 and 30 minutes in 1 minute increments to enter the Low Power mode after the last operation.

  • Page 131: Fault Tone

    Common Service Settings Job Complete Tone 1, 2 Set the volume to be sounded when a job is completed normally. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. You can select the target jobs to play the sound. Fault Tone Set the volume to be sounded when a job fails.

  • Page 132: Screen/Button Settings

    5 Tools You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Screen/Button Settings Set screens and buttons. Screen Default Set the screen displayed after powering on the machine or canceling the Power Saver mode. For more information on the setting procedure, refer to "Customizing the Control Panel" (P.23). Screen After Auto Clear Set the screen displayed after Auto Clear.

  • Page 133: Screen Brightness

    Common Service Settings The language set here is the standard language that is retained even when the machine is powered off and on. Setting in the local user mode The language setting in [Language] in the Services Home screen is lost when the machine is powered off.

  • Page 134: Keyboard Input Restriction

    5 Tools Screen After Inserting USB Select whether or not to display the screen when the machine detects USB memory device insertion, and also select the screen type at the time. Select from [Off], [Store to USB], [Media Print - Text], [Media Print - Photos], and [Service Selection Screen].
  • Page 135 Common Service Settings Icon Style Button Style Operation/ Screen Enabled Disabled Display Effect Menu Design Icon Style Button Style Scroll Direction Horizontal Vertical Flick to switch pages Drag to switch pages Preview Thumbnail View Tap to display the entire view Flick to switch pages Drag to switch pages Entire View...

  • Page 136: Paper Tray Settings

    5 Tools Not available Double-Tap Interval You can set the interval between two taps to be recognized as a double-tap by the machine. Select from [Shorter], [Default], or [Longer]. Sys. Admin. Settings Security Warning Set whether or not to display the security warning screen when the default values of system administrator's user ID and passcode are used.

  • Page 137: Paper Tray Attributes During Loading

    Common Service Settings When you load non-standard size paper in a tray, select [Custom Size], and specify the width and length. When you load standard size paper in a tray, select [Auto Detect]. Important • Align the paper guides against the paper to prevent paper jams or errors. If the machine cannot detect a tray, use Tray 5.

  • Page 138: Paper Tray Priority

    5 Tools Paper Tray Priority Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays or print data does not include the paper tray information for automatic tray selection.

  • Page 139: Image Quality Adjustment

    Common Service Settings When [Enable during Auto Select] is selected, the machine switches the tray when [Auto Select] is selected in the [Copy] screen or [Paper Select] of the print driver. Note • The machine does not switch the tray automatically in the following cases: - Tray 5 is selected.

  • Page 140: Reports

    5 Tools Selecting [More Color] enables the machine to easily recognize color documents. Photo Reproduction Level When copying with [Original Type] in the [Image Quality] screen set to [Photo & Text], you can adjust the color reproduction level in the areas determined by the machine as photos. Selecting [More Text] yields a bold copy effect, emphasizing the dense parts of an image.
  • Page 141 Common Service Settings Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated. For information on an Activity Report, refer to "Activity Report" (P.617). For information on how to print an Activity Report manually, refer to "Job Status/Activity Report" (P.89). Transmission Report - Job Undelivered Select whether or not to automatically print a Transmission Report - Job Undelivered.

  • Page 142: Maintenance

    5 Tools Does not print a report regardless of the completion of the data transmission. Automatically prints a Transmission Report for a successful transmission and a Transmission Report (undelivered) for a transmission failure. Print when delivery fails Prints a Transmission Report (undelivered) for a transmission failure. 2 Sided Report Select whether or not to print a report on one side of the paper or both sides when printing a report/list.

  • Page 143: Delete All Data

    This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing the operation, make sure that the operation is absolutely necessary.

  • Page 144: Watermark

    5 Tools When you enter the amount in [Number of Sheets] and press [Sample Printout], the machine prints the sample that the values changed are reflected. Software Upgrade When EP system via the Internet is used, this feature is used to upgrade the software for EP system when the version upgrade is required.

  • Page 145: Default Watermark Effect

    Common Service Settings Date Format Set the format for printing dates. This setting is common to Annotation, Watermark, and Force Annotation. Three formats are available: "YYYY/MM/DD", "MM/DD/YYYY", and "DD/MM/YYYY". Default Watermark Effect Set the default type of text effect for Watermark. A text effect is not applied.

  • Page 146: Force Annotation

    5 Tools Force Watermark - Copy Set whether or not to forcibly use the Watermark feature when copying a document. When you select [On], the setting of [Watermark] in the [Output Format] screen is fixed to [On] and you cannot change the setting. The user control number, machine ID, and date and time are printed.
  • Page 147 Common Service Settings Preset 1 and Preset 2 The string registered on [Create Text String 1] is printed as watermark at an angle in the center of paper. The following items are printed at the bottom right for Preset 1 or bottom left for Preset 2 of paper.

  • Page 148: Print Universal Unique Id (Apeosport Series Models Only)

    5 Tools Create Text String Register text strings for the Force Annotation feature. You can register up to eight types of strings in [Create Text String 1] to [Create Text String 8]. You can enter up to 64 single-byte characters. Important •...
  • Page 149 • Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.

  • Page 150: Image Log Control

    5 Tools Size for Size for B&W Resolution Remarks Color Jobs Jobs 72 dpi (default) 12 pt 18 pt Title size characters are legible. 50 dpi 16 pt 24 pt Characters are illegible. Suitable for Preview 25 dpi 24 pt 32 pt Characters are illegible.

  • Page 151: Notify Job Completion By E-Mail

    Common Service Settings will not be executed. While [Low] is set, the next job is executed and if the number of image logs untransferred exceeds 2000, the logs are deleted in chronological order. Logs To Transfer Set whether or not to automatically transfer image logs to a log management server. Select from [Pause], [Transfer Per Job Basis], or [Accumulate &...

  • Page 152: Other Settings

    5 Tools Other Settings You can configure other settings related to the machine. Fax Service Switches between the Fax feature and the Server Fax feature. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.

  • Page 153: Data Encryption

    Common Service Settings Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches]. Data Encryption Allows you to select whether or not to encrypt data recorded on the hard disk of the machine. When you enable data encryption, the machine encrypts automatically copy, scan, or print data written to the hard disk.

  • Page 154: Encryption Key For Confidential Data

    5 Tools • Make sure that the hard disk and encryption settings match. Otherwise, an error will occur. For information on error messages and their remedies, refer to "Other Errors" (P.509). • The following procedure is recommended for changing the encryption settings while a large amount of data (100 jobs or more) is stored in a folder, and [Number of Overwrites] is set to [1 Overwrite] or [3 Overwrites] under [Overwrite Hard Disk].

  • Page 155: Software Download

    Common Service Settings "System Administrator Settings" (P.266) "Maximum Login Attempts by System Administrator" (P.272) "Overwrite Hard Disk" (P.276) Creating/Changing Users with System Administrator Rights Changing SNMP v3 Setting When [On] is set, you can set a maintenance passcode of 4 to 12 digits in the [Maintenance Passcode] screen.

  • Page 156: Data Indicator

    5 Tools Data Indicator Allows you to set the lighting pattern of the <Data> indicator. Pattern 1 Lights up when a document is stored in the hard disk (optional) of the machine. Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder.

  • Page 157: Copy Service Settings

    Copy Service Settings Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation..............................157 Preset Buttons....................................158 Copy Defaults....................................158 Copy Control....................................163 Original Size Defaults ..................................165 Reduce/Enlarge Presets ................................165 Custom Colors ....................................165 Annotations - Create Comments..............................166...

  • Page 158: Preset Buttons

    5 Tools Repeat steps 2 and 3 as required. Select [Save]. Preset Buttons Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third and fourth buttons in [Reduce/Enlarge] on the [Copy] screen. Select the ratio from the Reduce/Enlarge Preset buttons registered. Copy Defaults You can set the default settings of the Copy feature.
  • Page 159 Copy Service Settings Dual Color - Target Area Color Set the default value for [Target Area Color] that appears when [Dual Color] is selected for [More...] of [Output Color] in the [Copy] screen. You can select a color from seven preset colors and six custom colors.

  • Page 160: Color Shift

    5 Tools - When the density levels of all colors are set to [0, 0, 0], [Color Balance] in the [Image Quality] screen is set to [Normal]. - When the same value is set to all levels for each color (for example: [0, 0, 0,] or [1, 1, 1]), [Color Balance] in the [Image Quality] screen is set to [Basic Color].
  • Page 161 Copy Service Settings Center Erase/Binding Edge Erase When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows. This feature allows you to erase such shadows on the center of facing pages of a bound document or a booklet.
  • Page 162 5 Tools Sample Job Set the default value for [Sample Job] in the [Job Assembly] screen. Annotations - Stored Comment Set the default value for [Stored Comments] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen. You can select a comment type from eight preset types and custom text registered. For information about how to set custom text, refer to "Annotations - Create Comments"...

  • Page 163: Copy Control

    Copy Service Settings Bates Stamp - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Bates Stamp] is selected for [Annotations] in the [Output Format] screen. Booklet Creation - Default Cover Tray Set the default value for [Covers] which is displayed when you select a Cover page option in the [Booklet Creation] screen.

  • Page 164: Annotations - Comment Density

    5 Tools Background Suppression (Photo & Text) Set the background suppression level for color copying. This setting is valid when [Photo & Text] is selected for [Original Type] in the [Image Quality] screen. The larger the value, the stronger the effect of removing background noise. Background Suppression Level (Text) Set the background suppression level for color copying.

  • Page 165: Original Size Defaults

    Copy Service Settings Bates Stamp - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a bates stamp finely. Quantity Display You can select how you want to display the counter in the Copy service. Select from [Quantity], [Quantity and Memory], and [Quantity and Original Count].

  • Page 166: Annotations - Create Comments

    5 Tools Annotations - Create Comments Register text to print with [Comment] under [Annotations]. You can enter up to 64 single- byte characters. For information about how to enter characters, "Entering Text" (P.35).

  • Page 167: Connectivity & Network Setup

    Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.287) or "E-mail Environment Settings" (P.297). If you use CentreWare Internet Services, more detailed settings are possible.
  • Page 168 5 Tools Print Mode Select the printer language use on the machine. Selecting [Auto] enables the machine to automatically determine and use the most suitable language to print data received from the host device. PJL (Printer Job Language) is a job control language and a PJL command is data prepended to the top of the print jobs.

  • Page 169: Smb Client

    Connectivity & Network Setup SMB Client Port Status Select [Enabled] to use SMB when you use the Scan to PC (SMB) service or SMB authentication service. Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.

  • Page 170: Upnp Discovery

    5 Tools Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by factory default. You can change the setting from CentreWare Internet Services. Receive E-mail Port Status Select [Enabled] when you receive e-mails or Internet faxes.
  • Page 171 Connectivity & Network Setup Port Number Enter a port number from 1 to 65535. The default value is 80. Important • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).

  • Page 172: Protocol Settings

    5 Tools Operation Time-Out You can enter an operation time-out period between 1 and 65535 seconds in 1 second increments. ThinPrint Port Status ® You can use the machine for print in the ThinPrint .print environment. The machine decompresses and prints the compressed print data sent from the print server. Select [Enabled] when you use ThinPrint.
  • Page 173 Connectivity & Network Setup IP Mode Allows you to select the TCP/IP operation mode. Displays current IP mode. IPv4 Mode Select this option for IPv4. IPv6 Mode Select this option for IPv6. Dual Stack Select this option for an environment using both IPv4 and IPv6. TCP/IP - Network Settings Configure network settings other than common settings to use TCP/IP.

  • Page 174: Ipv4 - Gateway Address

    5 Tools IPv4 - Gateway Address Enter the gateway address using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. •...

  • Page 175: Machine's E-Mail Address/Host Name

    Connectivity & Network Setup IPv6 - DNS Server Setup Set the DNS server for IPv6. Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server. Preferred DNS Server IP Address, Alternate DNS Server 1 IP Address, Alternate DNS Server 2 IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address.

  • Page 176: Proxy Server Settings

    5 Tools E-mail Address Enter the E-mail address of the machine with up to 128 single-byte characters. When receiving E-mail via SMTP You can set any name for the account (on the left side of @). Set the address section (on the right side of @), with the combination of the host name and domain name.

  • Page 177: Ep Proxy Server Setup

    Connectivity & Network Setup HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server.

  • Page 178: Outgoing/Incoming E-Mail Settings

    5 Tools HTTPS Proxy Server Port Number Set the HTTPS proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTPS Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTPS proxy server. HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server.

  • Page 179: Smtp Server Settings

    Connectivity & Network Setup The default value is 110. Important • Do not use the numbers assigned to the other ports. Polling Interval Set the interval for checking the e-mail on the POP3 server from 1 to 120 minutes in 1 minute increments.

  • Page 180: Remote Authentication/Directory Service

    5 Tools SMTP AUTH Password Enter the password for verification purposes at the SMTP server. Up to 64 single-byte characters are allowed. Note • If you do not set the password, leave the text boxes blank and select [Save]. Remote Authentication/Directory Service You can make the settings for the remote authentication server and directory service.
  • Page 181 Connectivity & Network Setup The default value is 88. Important • Do not use the numbers assigned to the other ports. Domain Name ® When you use Active Directory of Windows 2000 Server, Windows Server 2003, Windows Server 2008, or Windows Server 2012 as server, specify the domain name of Active Directory in [Domain Name].
  • Page 182 5 Tools Attribute of Typed User Name When [Authentication of User Attributes] is used for LDAP authentication, set the attribute of the user ID entered. Up to 32 characters are allowed. Set the attribute of the User Attribute information registered on the LDAP server that corresponds to the value to be entered as the user name from the control panel.
  • Page 183 Connectivity & Network Setup Search Directory Root Enter a search root character string with up to 255 characters. Scope of Search from Root Entry Select the search range from the root entry. Root entry only - Searches the root level only. One level below root entry only - Searches from the root level to one level below the root level.

  • Page 184: Smb Server Settings

    5 Tools Attribute Type of E-mail Address Set the e-mail address attribute type. Enter a field attribute name to be used as e-mail information from the user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "mail" for an attribute name used as e-mail information. Attribute Type of Fax Number Set the fax number attribute type.

  • Page 185: Security Settings

    Connectivity & Network Setup Important • Use the NetBIOS or Active Directory domain name for the domain name. Server Name/IP Address Enter the server name or IP address. This setting is valid when [SMB Server Setup] is set to [By Domain & Server Names/IP Address].
  • Page 186 5 Tools SSL/TLS The machine communicates in SSL/TLS. Note • The Internet Fax Direct (P2P) feature does not support SMTP-SSL/TLS communication. ThinPrint-SSL/TLS Communication Select whether or not to enable the SSL/TLS communications. Device Certificate - Client Select a certificate for HTTP SSL/TLS communications. Verify Remote Server Certificate When the machine is operated as an SSL client, select whether or not to verify the certificate of the remote server.

  • Page 187: Pdf/Docuworks/Xps Signature Settings

    Connectivity & Network Setup Split Encrypted Internet Fax Select whether or not to split an outgoing encrypted Internet fax for each recipient. Digital Signature - Outgoing E-mail Select whether or not to always add a digital signature to outgoing e-mails. You can also select the setting in which the machine asks to add a digital signature to the e-mail whenever you send.

  • Page 188: Ieee 802.1X Settings

    5 Tools Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator. IKE Authentication Method Set the IKE authentication method. Select from [Authenticate by Preshared Key] or [Authenticate by Digital Signature]. Preshared Key Enter a preshared key.

  • Page 189: Other Settings

    Connectivity & Network Setup Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP/MS-CHAPv2] is selected in [Authentication Method].

  • Page 190: Output Destination For E-Mail

    5 Tools Protocol to Receive E-mail Select from [SMTP] and [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Output Destination for E-mail Specify an output destination for e-mail print. Selecting [Auto] enables the machine to select the output destination, which is set as the default output destination.

  • Page 191: Print Service Settings

    Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.279). The following shows the reference section for each setting. Allocate Memory ..................................191 Delete Form ....................................192 Other Settings ....................................193...

  • Page 192: Delete Form

    5 Tools Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note •...

  • Page 193: Other Settings

    Print Service Settings Enter the form number with the numeric keypad, and select [Confirm]. ESC/P Deletes ESC/P-K emulation forms. Form Number When you select an item to delete, you can enter the form number. Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears.

  • Page 194: Unregistered Forms

    5 Tools Print Prints using the paper loaded in the tray. Display Confirmation Screen A confirmation screen appears to ask whether or not to print the job. If a paper type mismatch occurs during printing, the machine ignores the paper type specified and prints the job in accordance with [Paper Tray Priority], [Paper Size], or [Substitute Tray].

  • Page 195: Banner Sheet

    Print Service Settings Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper. The first 64 letters of the user ID are printed. Select a position to print from [Top Left], [Top Right], [Bottom Left], and [Bottom Right]. Note •...

  • Page 196: Postscript Font Absence

    5 Tools When PostScript data generated by other than the print driver is printed, the tray is not selected as intended depending on the description method of the PostScript data. In this case, select [Select Paper Tray]. Note • Even when you select [Auto Select], the setting is automatically changed to [Select Paper Tray] when [Use Larger Size] or [Use Closest Size] is selected for [Substitute Tray] and print PostScript data.
  • Page 197 Print Service Settings Important • This setting is valid only when [Receiving Buffer - LPD] is set to [Spool to Hard Disk]. When any other setting, printing is performed in [Data Processing Order]. OCR Font Glyphs (0 x 5C) Allows you to select [Backslash] or [Japanese Yen Sign] to print 0x5C character when the OCR fonts are used.

  • Page 198: Scan Service Settings

    5 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings" (P.305). The following shows the reference section for each setting.

  • Page 199: Scan Defaults

    Scan Service Settings [Original Type], [File Format], [Resolution], [Lighten / Darken], [Reduce / Enlarge], and [Original Orientation]. Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation]. Select the magnification ratio displayed in [Reduce/Enlarge] from the Reduce/Enlarge Presets registered.

  • Page 200: Shadow Suppression

    5 Tools Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Advanced Settings] screen. The contrast setting is valid when [Color Scanning] is set to [Color] or [Grayscale]. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression This feature allows you to suppress the background color of documents.

  • Page 201: Searchable Text

    Scan Service Settings Quality/File Size Set the default value for [Quality/File Size] in the [Filling Options] screen. Select from [Quality: Normal/File Size: Small], [Quality: Higher +1/File Size: Larger +1], [Quality: Higher +2/File Size: Larger +2], [Quality: Higher +3/File Size: Larger +3], and [Quality: Maximum/File Size: Largest].

  • Page 202: Original Size Defaults

    5 Tools Remotely Authenticated User Uses the user name and the password of the remotely authenticated user for login. User Name for FTP Scan When the remotely authenticated user name is used as a login user name for FTP transfers for the Scan to PC service, specify whether or not to include the domain part of the credentials.

  • Page 203: Reduce/Enlarge Presets

    Scan Service Settings Reduce/Enlarge Presets Set the magnifications displayed as [Preset %] which are displayed when [Proportional %] is selected under [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%]. Preset % Select a ratio from standard magnification ratios.

  • Page 204: Tiff Format

    5 Tools Important • When [Disabled] is selected as default and [Color Space] under [Scan Defaults] is set to [Device Color Space], [Auto Detect] of [Color Scanning] in the First Tab ([E-mail]/[Store to Folder]/[Network Scanning]/[Scan to PC]), and [MRC High Compression] and [Specific Color] under [File Format] do not appear.

  • Page 205: Searchable - Page Orientation

    Scan Service Settings Searchable - Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR (Optical Character Recognition). Auto Upright Orientation Handles the character orientation upright regardless of the document orientation. According to Original Orientation Handles the character orientation depending on the document orientation.

  • Page 206: Fax Service Settings

    5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center. •...

  • Page 207: Fax Defaults

    Fax Service Settings Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations.

  • Page 208: Fax Control

    5 Tools Note • You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For more information on the delivery confirmation method, refer to "Delivery Confirmation Method" (P.217). Internet Fax Profile Set the default value for [Internet Fax Profile] in the [Fax/Internet Fax Options] screen. Internet Fax Subject Set the default value for [Internet Fax Subject] in the [Fax/Internet Fax Options] screen.

  • Page 209: Re-Enter Group Recipients

    Fax Service Settings Re-enter Group Recipients Specifies whether you need to re-enter group addresses after entering a group address. Group Send Disabled No group recipient is allowed. Enter Once Only No need to re-enter the group recipient. Enter Twice Re-entering the group recipient is required. Broadcast Checkbox on 1st Tab Specify whether or not to show the [Enable Broadcast] checkbox in the [Fax/Internet Fax] screen to explicitly express broadcast directions.

  • Page 210: Transmission Interval

    5 Tools Saved Faxes - Auto Delete When [Yes] is selected for [Save Undelivered Faxes], set whether or not to automatically delete saved faxes in 24 hours. Transmission Interval Specify a value for the interval between the end of one transmission and the beginning of the next, from 3 to 255 seconds in 1 second increments.

  • Page 211: Sided Printing

    Fax Service Settings Tray 5. Load paper in Tray 5 and press the <Start> button to print the document. To cancel printing, press the <Clear All> button. User Mode Specify the paper sizes to use for printing received fax documents. Regardless of whether the paper is loaded in the trays, only the specified size paper is used for printing.

  • Page 212: Skip Blank Pages

    5 Tools Filename Format for Store to Folder Set the format for the filename to be generated when fax is stored to folder. When [YYYYMMDDHHMMSS] is selected, the files will be named in the order of year, month, day, hour, minute, and second. When [img-MDDHHMMSS] is selected, the files will be named in the order of month, day, hour, minute, and second after a fixed string "img-".

  • Page 213: Fax Received Options

    Fax Service Settings Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3 ID fax numbers. When [Yes] is selected, the machine does not receive faxes from unknown fax numbers. Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders.

  • Page 214: Reduce/Enlarge Presets

    5 Tools Edit settings and select [Save]. Repeat step 3 to 4 as necessary. Select [Save]. Folder Selector Setup Set this feature to store the received fax documents in the specified folder. Note • You can assign the folder specified here as a service button on the Services Home screen. The number of documents in the folder is displayed on the assigned service button.

  • Page 215: Local Terminal Information

    Fax Service Settings A/B Series Size You can select a size from A and B series sizes such as A4 and B5. Inch Size You can select a size from Inch series sizes such as 8.5 x 11" and 8.5 x 14". Others You can select a size from other sizes such as photo and postcard.

  • Page 216: Internet Fax Control

    5 Tools 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. Private branch exchange. Internet Fax Control You can configure the settings related to the Internet fax control. Internet Fax Path Set the Internet fax communication path.

  • Page 217: Broadcast Starting Rate

    Fax Service Settings Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the default value for the method of confirming that an Internet fax sent has arrived or not.

  • Page 218: Fax Transfer Maximum Data Size

    5 Tools Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size. No Limit No limit on data size. Limit Size Specify a value from 1 to 65535 KB in 1 KB increments. If a data size exceeds the specified value, the data is deleted.

  • Page 219: E-Mail/Internet Fax Service Settings

    E-mail/Internet Fax Service Settings E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.

  • Page 220: Print Delivery Confirmation Mail

    5 Tools Does not respond. Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature.

  • Page 221: Maximum Split Count

    E-mail/Internet Fax Service Settings Maximum Split Count Set the split upper limit for splitting mail. Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab.

  • Page 222: Address Book Settings

    5 Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.108). Select an item to set or change.

  • Page 223: Folder Service Settings

    Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [System Settings] > [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.108). Select an item to set or change.

  • Page 224: Quality/File Size For Retrieval

    5 Tools Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].

  • Page 225: Job Flow Service Settings

    Job Flow Service Settings Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.

  • Page 226: Media Print Service Settings

    5 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. When the USB Memory Kit (optional for some models) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from supported storage media and document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).

  • Page 227: Stored File Settings

    Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [System Settings] >...

  • Page 228: Print Job Confirmation Screen

    5 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
  • Page 229 Stored File Settings File Name: Ascending Prints files in ascending order by file name. File Name: Descending Prints files in descending order by file name.

  • Page 230: Web Applications Service Setup

    It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
  • Page 231 Web Applications Service Setup 1) Click [SSL/TLS Settings]. 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].

  • Page 232: Server Setup

    5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the Services Home screen. For information on changing the buttons on the Services Home screen, refer to "Customizing the Control Panel"...

  • Page 233: Other Settings

    Web Applications Service Setup Description Enter the description of the access destination with up to 128 single-byte characters. Use User ID - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine.

  • Page 234: Web Browser Setup

    Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, a Fuji Xerox manufactured web application (sold separately) is required. For more information, contact our Customer Support Center.
  • Page 235 Web Browser Setup Enable File Printing Specify whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server. Functional Code Set the functional code as necessary when you use the ApeosPort cooperational services. Specify the value between 0 and 65535.

  • Page 236: Setup

    5 Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting.

  • Page 237: Folder Name

    Setup When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.35). Check Folder Passcode Set an access restriction to permit operations for specified users only.

  • Page 238: Stored Programming

    5 Tools Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on.

  • Page 239: Restrictions On Using Job Flow

    Setup Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder"...

  • Page 240: Create New Job Flow Sheet

    5 Tools Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. Owner Filters job flow sheets by owner type. Target Filters job flow sheets by target, such as scan jobs and folders.
  • Page 241 Setup Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
  • Page 242 5 Tools Important • You cannot use wildcards or group dial numbers. Note • This item is not displayed when the Server Fax feature is enabled. Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save].
  • Page 243 Setup Address Book You can specify the recipients from the Address Book. The address specified appears in [Name/E-mail] in the [Send E-mail] screen. New Recipient Specify a new address. The address specified appears in [Name/E-mail] in the [Send E-mail] screen. Name/E-mail Address Displays the recipient name or e-mail address specified.
  • Page 244 5 Tools Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book. The specified address appears in the [Transfer via FTP (1)] or [Transfer via FTP (2)] screen. For more information on the Address Book, refer to "Add Address Book Entry" (P.246). File Format Specify an output file format.

  • Page 245: E-Mail Notification

    Setup Name, Server, Shared Name, Save in, User Name, and Password Select [Name], [Server], [Shared Name], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: Name: Up to 18 single-byte characters Server: Up to 64 single-byte characters Shared Name: Up to 64 single-byte characters Save in: Up to 128 single-byte characters...

  • Page 246: Create Job Flow Sheet Keyword

    5 Tools Delete Recipient Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselects the selected item. Edit/Delete You can check the content of a job flow sheet, and edit, copy, or delete it.
  • Page 247 Setup • To specify an e-mail address or a server address for the Scan services, use the Address Book. The speed dial with the numeric keypad and the group address created using the Group Recipients feature cannot be used to specify such addresses. •...

  • Page 248: Address Type

    5 Tools Name Custom Item 2 (Office Index Custom Item 3 (Department Surname S/MIME Certificate : Factory default setting When selecting [Server] as the address type The following items appear: Address Type Save in Name User Name Index Password Transfer Protocol Port Number Server Name/IP Address Shared Name (SMB Only)

  • Page 249: Given Name

    Setup Index You can register a single alphanumeric index character for use as a keyword when listening the registered recipients in alphabetical order. For information about how to enter characters, refer to "Entering Text" (P.35). Surname Enter a recipient surname with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text"...

  • Page 250: Server Name/Ip Address

    5 Tools Transfer Protocol Set the transfer protocol. You can select either [FTP] or [SMB]. Server Name/IP address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important •...

  • Page 251: Fax Number

    Setup Fax Number Enter a fax number with up to 128 digits. For information about how to enter characters, refer to "Entering Text" (P.35). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book.

  • Page 252: Delay Start

    5 Tools Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.127). Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder.

  • Page 253: Internet Fax Profile

    Setup Note • If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save]. Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight).

  • Page 254: Add Fax Comment

    5 Tools Note that recipients to be added to a group must be registered in the speed dials on the Address Book. Note • Even when the speed dial number of fax recipients (address book entries) are included in a group, the machine does not send faxes to the recipients if their address types are set to [E-mail] or [Server].

  • Page 255: Paper Tray Attributes

    Setup Paper Tray Attributes Set a paper size and a paper type load in each tray. Refer to "Paper Tray Attributes" (P.136).

  • Page 256: Accounting

    5 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.357). The following shows the reference section for each setting. Create/View User Accounts...............................

  • Page 257: User Name

    Accounting Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.35). Passcode Set a passcode.
  • Page 258 5 Tools Select a feature to restrict. To set account limits, select [Change Account Limit], and then enter the maximum number of pages with the numeric keypad. Feature Access Set access restrictions on features. Free Access The feature is not restricted. No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service.

  • Page 259: Reset Total Impressions

    Accounting - Change the passcode of the system administrator Account Administrator The following authorities are given: - Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information - Create, delete, change, and view accounting - Change an Alternative Name for Account ID or Mask Account ID - Print an Auditron Report for each user Add This User to Authorization Group Allows you to select an authorization group for a user.

  • Page 260: Reset User Accounts

    5 Tools Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Authentication] of [Authentication/Security Settings].

  • Page 261: System Administrator's Meter (Copy Jobs)

    Accounting System Administrator's Meter (Copy Jobs) You can check or reset the total impression copied using the System Administration mode on the screen. The total impressions are counted up to 9,999,999 pages. Note • This item does not appear when [Network Accounting] is selected in [Accounting Type]. Accounting Type You can select whether or not to use the Accounting feature.

  • Page 262: Accounting Login Screen Settings

    5 Tools Prompts users to enter both their user ID and Account ID. Display User ID Prompt Only Prompts users to enter their user ID only. Display Account ID Prompt Only Prompts users to enter their Account ID only. Display No Prompts Does not prompt users to enter their user ID or Account ID.

  • Page 263: Fax Billing Data

    • The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.

  • Page 264: Accounting/Billing Device

    5 Tools Note • While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine. Important • If a device connected does not match the device selected in [Accounting/Billing Device], an error occurs.
  • Page 265 Accounting This feature is available for Card Activated - Cumulative, and Card Activated - Subtractive. Important • Some of the products listed above may not be available for this feature depending on the types and settings. For information on the products available for this feature and on how to change the settings, contact our Customer Support Center.

  • Page 266: Authentication/Security Settings

    5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.357). The following shows the reference section for each setting. System Administrator Settings..............................

  • Page 267: Authentication

    Authentication/Security Settings Set the passcode after setting the system administrator's user ID. You can set the passcode from 4 to 12 characters. For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.272). Select [System Administrator's Passcode]. Select [New Passcode].

  • Page 268: Access Control

    5 Tools Access Control Allows you to restrict access to the machine or each service. Once the access control is enabled, user authentication is required to use the machine or the services. Important • When a user is authenticated by a remote authentication server (except ApeosWare Authentication Management or ApeosWare Authentication Agent), the authenticated user can access the services through the control panel based on the permission information obtained from the remote server.

  • Page 269: Create/View User Accounts

    Authentication/Security Settings Web Applications Restricts access to the Web Applications service on the machine. Custom Services Restricts access to custom services on the machine. Note • This feature is available when any custom service is installed on the machine. For more information on the custom services, contact our Customer Support Center.

  • Page 270: User Details Setup

    5 Tools Group Name Enter a group name with up to 32 single-byte characters. Restrict Recipient Selection Method When [Only From Address Book] is selected for [Restrict Recipient Selection Method] under [Tools] > [Common Service Settings] > [Other Settings], a transmission to a recipient who is not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service.
  • Page 271 Authentication/Security Settings User ID for Login Set whether or not to make the user ID entry field on the user login screen case-sensitive. When you select [Case Sensitive], authentication is performed using the User ID as registered (including upper and lower cases). When you select [Non-Case Sensitive], authentication is performed with case ignored even if the user ID has both upper and lower cases.

  • Page 272: Maximum Login Attempts By System Administrator

    5 Tools When [Disabled] is selected, the owner of the smart card is verified by PIN code verification. Note • This item is displayed when the optional Extensible Customization Kit is installed. Kerberos Server Certificate Verification Set whether or not to verify the Kerberos server certificate when a user uses the Kerberos server as a remote authentication server.

  • Page 273: Charge/Private Print Settings

    Authentication/Security Settings Minimum Passcode Length Set this item when you specify the minimum number of digits allowed for a passcode. Set a value from 4 to 12 in 1 digit increments. Note • This is only applicable to login users (not applicable to the system administrator and guests). •...

  • Page 274: Save As Private Charge Print Job

    5 Tools Set the processing to apply to successfully authenticated jobs. - To print jobs, select [Print Job]. - To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. Note • When [Save as Private Charge Print Job] is selected, the Secure Print, Sample Set, Store in Remote Folder, and Delayed Print settings specified in the print driver will be ignored.

  • Page 275: Allow User To Disable Active Settings

    Authentication/Security Settings - Select [Use When Available] to specify how to handle the job that has a user ID. To print jobs, select [Print Job]. To save jobs as Charge Print, select [Save as Charge Print Job]. To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. To delete jobs, select [Delete Job].

  • Page 276: Overwrite Hard Disk

    5 Tools Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only]. Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
  • Page 277 Authentication/Security Settings For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation" (P.154). For more information on how to set [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.272). For more information on how to set the system administrator's user ID, refer to "System Administrator's Login ID" (P.266). The manager (of the organization that this machine is used for) must follow the instructions below: Assign an appropriate person as a system administrator and manage and train the...
  • Page 278 5 Tools...

  • Page 279: Centreware Internet Services Settings

    6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..............280 Starting CentreWare Internet Services................282 Configuring Machine Settings Using CentreWare Internet Services ....283...

  • Page 280: Installation Of Centreware Internet Services

    6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol and a Web browser such as Internet ®...
  • Page 281 Installation of CentreWare Internet Services For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.282).

  • Page 282: Starting Centreware Internet Services

    6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.

  • Page 283: Configuring Machine Settings Using Centreware Internet Services

    Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
  • Page 284 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Web Applications Service Select from [Properties] Refer to "Folder Service Settings" (P.223). Setup tab > [General Setup] Cloning Allows you to save the settings of the machine in a file, and copy the file to the other machine of the same model but not to the other models.
  • Page 285 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference EP Service Select from [Properties] Configures the EP system with an active tab > [Services] internet connection. For information on the EP System, contact our Customer Support Center or Sales Agency. Accounting Select from [Properties] Refer to "Accounting"...
  • Page 286 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Smart Card Settings Select from [Properties] Allows you to configure the smart card tab > [Security] settings and back up the settings. * : XPS stands for XML Paper Specification.

  • Page 287: Printer Environment Settings

    7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..........................288 Installation When Using USB Port ..................290 Installation When Using TCP/IP (LPD/Port 9100) ............292 Installation When Using Internet Printing Protocol (IPP) .........295...

  • Page 288: Print Overview

    7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.

  • Page 289: Supported Operating Systems

    Print Overview Supported Operating Systems Local Connection connec Network connection method tion Port Bon- Port 9100 jour Bon- Protocol TCP/IP TCP/IP TCP/IP jour Windows Server 2003 Windows Server 2008 Windows Vista Windows Windows Server 2012 Windows Server 2012 R2 Windows Windows UNIX Mac OS...

  • Page 290: Installation When Using Usb Port

    7 Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations..................................290 Step 2 Configuration on the Machine ............................ 290 Step 3 Configuration on the Computer..........................

  • Page 291: Step 3 Configuration On The Computer

    Installation When Using USB Port Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports"...

  • Page 292: Installation When Using Tcp/Ip (Lpd/Port 9100)

    7 Printer Environment Settings Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations..................................292 Step 2 Configuration on the Machine ............................ 292 Step 3 Configuration on the Computer..........................

  • Page 293: Step 3 Configuration On The Computer

    Installation When Using TCP/IP (LPD/Port 9100) Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
  • Page 294 7 Printer Environment Settings Receiving buffer size for Port9100 ([Properties] > [General Setup] > [Memory Settings] > [Port 9100]) Port Settings IP Mode Host Name IPv4 - IP Address Resolution - Port Settings - IP Address - Subnet Mask - Gateway Address IPv6 - Enable Manual Address - IP Address...

  • Page 295: Installation When Using Internet Printing Protocol (Ipp)

    Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations ..................................295 Step 2 Configuration on the Machine.............................295 Step 3 Configuration on the Computer ..........................296 CentreWare Internet Services Setting Items.........................296...

  • Page 296: Step 3 Configuration On The Computer

    7 Printer Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.

  • Page 297: 8 E-Mail Environment Settings

    8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. E-mail Overview...........................298 Preparations..........................299 Installation Procedures ......................301...

  • Page 298: E-Mail Overview

    8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Status notifications such as consumables) Job Completion Notice Note •...

  • Page 299: Preparations

    Preparations Notify the Completion of Jobs by E-mail When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail. For more information, refer to the help of the print driver. Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail.
  • Page 300 8 E-mail Environment Settings Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 SMTP AUTH If an SMTP server login name requires authentication, specify an password authentication user Δ Δ Δ Δ Δ Δ name.

  • Page 301: Installation Procedures

    Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP .........................301 Step 2 Configuring E-mail Environment ..........................302 CentreWare Internet Services Setting Items.........................303 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.

  • Page 302: Step 2 Configuring E-Mail Environment

    8 E-mail Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.

  • Page 303: Centreware Internet Services Setting Items

    Installation Procedures For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name" (P.175) When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.178). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...
  • Page 304 8 E-mail Environment Settings Receiving Protocol Domain Filtering S/MIME Settings...

  • Page 305: Scanner Environment Settings

    9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • WSD stands for Web Services on Devices. Scan Service Overview ......................306 Configuration of Store to Folder ..................308 Configuration of Scan to PC ....................310 Configuration of Store to USB ....................313 Configuration of Network Scanning (Job Template Scanning).......314 Configuration of Scan to My Folder ...................317...

  • Page 306: Scan Service Overview

    9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) Store to USB Job Flow Scanning Scan to My Folder (ApeosPort Series Models only) Store &...

  • Page 307: Scan To My Folder

    Scan Service Overview Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to My Folder"...

  • Page 308: Configuration Of Store To Folder

    9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 308 Step 2 Registering a Folder ...............................

  • Page 309: Step 2 Registering A Folder

    Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.

  • Page 310: Configuration Of Scan To Pc

    9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations..................................310 Step 2 Enabling Port and Setting up TCP/IP......................... 311 Step 3 Configuration on the Computer..........................

  • Page 311: Step 2 Enabling Port And Setting Up Tcp/Ip

    Configuration of Scan to PC Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine.

  • Page 312: Step 3 Configuration On The Computer

    9 Scanner Environment Settings For information on how to set an IP address, refer to "Protocol Settings" (P.172). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.

  • Page 313: Configuration Of Store To Usb

    Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ...........................313 Step 2 CentreWare Internet Services Setting Items......................313 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory...

  • Page 314: Configuration Of Network Scanning (Job Template Scanning)

    9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations..................................314 Step 2 Enabling Ports and Setting up TCP/IP ........................314 Step 3 Configuring the SNMP Port ............................

  • Page 315: Step 3 Configuring The Snmp Port

    Configuration of Network Scanning (Job Template Scanning) 3) Select [SNMP], and then select [Change Settings]. 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
  • Page 316 9 Scanner Environment Settings Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet. The communication fee shall be borne by you.

  • Page 317: Configuration Of Scan To My Folder

    Configuration of Scan to My Folder Configuration of Scan to My Folder This section describes how to configure the machine to use the Scan to My Folder service. The following shows the reference section for each procedure. Step 1 Preparations ..................................317 Step 2 Enabling SMB Port and Setting up TCP/IP........................317 Step 3 Configuring Remote Authentication ..........................318 Step 4 Configuring Scan to My Folder ............................319...

  • Page 318: Step 3 Configuring Remote Authentication

    9 Scanner Environment Settings Note • You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services" (P.283). Display the [Tools] screen. 1) Press the <Log In/Out> button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

  • Page 319: Step 4 Configuring Scan To My Folder

    Configuration of Scan to My Folder When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the Services Home screen. Set the Login Type to Login to Remote Accounts.
  • Page 320 9 Scanner Environment Settings Enable the feature of the Scan to My Folder 1) Click the [Properties] tab. 2) Click [Services]. 3) Click [Scan to My Folder]. 4) Click [General]. 5) Select the [Enabled] check box under [Status]. 6) Check the [Enabled] checkbox of [Allow User to Change File Storage Location] to allow users to change the storage location.

  • Page 321: Step 5 Configuration On The Computer

    Configuration of Scan to My Folder Accessing the destination computer both by the user authentication and by the domain information used when logged in to the machine 1) Select the [Authenticated User and Domain] check box for [Login Credentials to Access the Destination].

  • Page 322: Configuration Of Job Flow Sheets

    9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP ........................322 Step 2 Configuring the SNMP Port ............................

  • Page 323: Step 2 Configuring The Snmp Port

    Configuration of Job Flow Sheets For information on how to set an IP address, refer to "Protocol Settings" (P.172). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.

  • Page 324: Configuration Of Store & Send Link

    9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.

  • Page 325: Device Information

    Configuration of Store & Send Link Message Attachment Device Information Signature For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.

  • Page 326: Configuration Of Store To Wsd

    9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations..................................

  • Page 327: Step 3 Confirmation On The Computer

    Configuration of Store to WSD Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports"...
  • Page 328 9 Scanner Environment Settings...

  • Page 329: 10 Using The Internet Fax Service

    10 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For more information, contact our Customer Support Center. Internet Fax Overview ......................330 Preparations..........................330 Installation Procedures ......................332...

  • Page 330: Internet Fax Overview

    10 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
  • Page 331 Preparations Internet Internet Fax Direct Item Description SMTP POP3 SMTP S/MIME settings Configure S/MIME. Δ Δ Δ Required Δ Set as required Not supported * : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] > [Internet Fax Path] to [Direct (P2P)].

  • Page 332: Installation Procedures

    10 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 332 Step 2 Configuring E-mail Environment..........................

  • Page 333: Step 2 Configuring E-Mail Environment

    Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.

  • Page 334: Step 3 Testing The Internet Fax

    10 Using the Internet Fax Service When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.178). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...

  • Page 335: 11 Using The Server Fax Service

    11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. Server Fax Overview ........................336 Preparations..........................336 Installation Procedure ......................337...

  • Page 336: Server Fax Overview

    11 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.

  • Page 337: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................337 Step 2 Setting the Server Fax Feature.............................338 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.

  • Page 338: Step 2 Setting The Server Fax Feature

    11 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 339 Installation Procedure When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.302). The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings.
  • Page 340 11 Using the Server Fax Service...

  • Page 341: Encryption And Digital Signature Settings

    12 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview..............342 Configuration of HTTP Communications Encryption ..........344 Configuration of Encryption using IPSec................346 Configuration of E-mail Encryption/Digital Signature ..........349 Configuration of PDF/DocuWorks/XPS Signature............353...

  • Page 342: Encryption And Digital Signature Overview

    12 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A self-signed certificate created by CentreWare Internet Services (The valid period can be specified from1 to 9,999 days.) A certificate issued by another CA...

  • Page 343: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview Note • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications). Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.

  • Page 344: Configuration Of Http Communications Encryption

    12 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Installation Overview.................................. 344 Step1 Configuration on the Machine ............................. 344 Step2 Configuration on the Computer........................... 345 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: Configuration on the Machine...

  • Page 345: Step2 Configuration On The Computer

    Configuration of HTTP Communications Encryption 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Certificate] button. 5) Select [Self-Signed Certificate] and then click the [Continue] button. 6) Set [Digital Signature Algorithm] as necessary.

  • Page 346: Configuration Of Encryption Using Ipsec

    12 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".

  • Page 347: Step2 Configuration On The Machine (Configuration Of Ipsec)

    Configuration of Encryption using IPSec Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.

  • Page 348: Step3 Configuration On The Computer

    12 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.

  • Page 349: Configuration Of E-Mail Encryption/Digital Signature

    Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. The following shows the reference section for each procedure. Installation Overview ..................................349 Step1 Configuration on the Machine............................349 Step2 Configuration on Sender and Recipient ........................351 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer...
  • Page 350 12 Encryption and Digital Signature Settings Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.

  • Page 351: Step2 Configuration On Sender And Recipient

    Configuration of E-mail Encryption/Digital Signature Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book. Receive Untrusted E-mail Set whether or not to receive untrusted e-mails such as an e-mail with expired certificate attached or no certificate attached.
  • Page 352 12 Encryption and Digital Signature Settings To register the device certificate of another multifunctional machine, start CentreWare Internet Services of another multifunctional machine from a computer and export the certificate to the computer. And then, start CentreWare Internet Services of the machine and import the certificate.

  • Page 353: Configuration Of Pdf/Docuworks/Xps Signature

    Configuration of PDF/DocuWorks/XPS Signature Configuration of PDF/DocuWorks/XPS Signature This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note • XPS stands for XML Paper Specification. The following shows the reference section for each procedure.
  • Page 354 12 Encryption and Digital Signature Settings For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.344). Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.282).

  • Page 355: Step2 Configuration On The Computer

    Configuration of PDF/DocuWorks/XPS Signature Select the setting for DocuWorks signature from [Do not add signature], [Always add signature], or [Select during send]. DocuWorks Signature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from [SHA-1] or [SHA-256]. XPS Signature Select the setting for XPS signature from [Do not add signature], [Always add signature], or [Select during send].
  • Page 356 12 Encryption and Digital Signature Settings...

  • Page 357: Authentication And Accounting Features

    13 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.

  • Page 358: Overview Of Authentication And Accounting Feature

    13 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. Types of User ....................................

  • Page 359: Access Control

    Overview of Authentication and Accounting Feature System Administrator The same authority as a system administrator is given except for the following operations: Operate folders Operate job flows sheets Change the passcode of the system administrator Account Administrator The following authorities are given: Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information Create, delete, change, and view accounting...

  • Page 360: Types Of Authentication

    13 Authentication and Accounting Features Device Access Allows you to prohibit the operation of buttons on the control panel. Service Access Allows you to configure whether or not to restrict the use of each service such as Copy, Fax, and Scan. Feature Access Allows you to restrict making color copies, and printing and retrieving files stored in folders.

  • Page 361: Authentication Methods

    Overview of Authentication and Accounting Feature Authentication Methods User ID Authentication Authentication is performed using user information registered on the machine or a remote server in advance. The users are required to enter their user IDs and passcodes with the numeric keypad or the touch screen of the machine.

  • Page 362: Authentication And Accounting Relationship

    13 Authentication and Accounting Features Accounting using Authentication Server Account administration is performed using a remote authentication server. In this accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. Note •...
  • Page 363 Overview of Authentication and Accounting Feature Print The following table shows the print jobs and the information that can be managed for each print job. Services (Jobs) Target User Managed Items Normal Print Printing via the Print Login User Pages/sheets Server Machine’s print driver Login user...
  • Page 364 13 Authentication and Accounting Features Services (Jobs) Target User Managed Items Receive Fax/Print Automatic Receptions/pages, charging Reception/Print units, printed pages/number of sheets Manual Reception/ Print (Call-in, Call- out) Store Fax - Local Automatic Receptions/pages, charging Folder Reception to Folder units Print Folder- Printed pages/number of Login user...
  • Page 365 Overview of Authentication and Accounting Feature - The number of charging units is not counted for the following communications: When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. When using an address number in which the billing data is not registered. When a phone conversation took place, including the one before a transmission.

  • Page 366: Services Controlled By Authentication

    13 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
  • Page 367 Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available *1 : The restriction is available with ApeosWare Device Management (sold separately) or ApeosWare Portal Service (sold separately).
  • Page 368 13 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available * : You can select features available for each user.

  • Page 369: Authentication For Job Flow Sheets And Folders

    Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, and folders. Creating / Using Job Flow Sheet...............................369 Creating / Using Folder................................370 Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.

  • Page 370: Creating / Using Folder

    13 Authentication and Accounting Features Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations Creator of Job Flow Sheet Manageable User Available Operations Login User Edit, Display, Copy, Delete, Creator / System Administrator Select, Run...
  • Page 371 Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Note • When the Authentication feature is enabled, the following users can use the folders. - A login user and a system administrator when [Login Type] is set to [Login to Local Accounts]. - A login user besides guest user when [Login Type] is set to [Login to Remote Accounts].

  • Page 372: Configuration For Authentication

    13 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview.................................. 372 Enabling Authentication................................372 Changing the Default Authorization Group Settings......................375 Creating an Authorization Group ............................
  • Page 373 Configuration for Authentication Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
  • Page 374 13 Authentication and Accounting Features Select [Login to Remote Accounts], and then select [Save]. For more information on the authentication method, refer to "Login Type" (P.267). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].

  • Page 375: Changing The Default Authorization Group Settings

    Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
  • Page 376 13 Authentication and Accounting Features For more information on the authorization group settings, refer to "Create Authorization Groups" (P.269). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].

  • Page 377: Configuration For Ic Card Reader (Optional)

    Two types of IC Card Reader are supported by the machine. Each IC Card Reader supports following smart card types. When using IC Card Reader ® MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...

  • Page 378: Step 3 Registering Smart Card Information

    13 Authentication and Accounting Features Select [Tools] on the Services Home screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [User Details Setup]. Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close].

  • Page 379: Configuration For Account Administration

    Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type............................379 Step 2 Registering User Information ............................379 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
  • Page 380 13 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a user ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information on the service access, refer to "Service Access" (P.257). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].

  • Page 381: User Authentication Operations

    User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ...............................381 Changing Passcode..................................382 Authenticating Login Users There are two methods to authenticate login users: using the control panel of the machine...

  • Page 382: Changing Passcode

    13 Authentication and Accounting Features Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Kerberos Server Certificate Verification" (P.272). When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader.

  • Page 383: 14 Problem Solving

    14 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ......................... 384 Machine Trouble ........................385 Image Quality Trouble......................389 Trouble during Copying......................395 Trouble during Printing......................398 Trouble during Faxing......................400 Trouble during Scanning......................404 Network-related Problems......................

  • Page 384: Troubleshooting

    14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.385). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...

  • Page 385: Machine Trouble

    Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
  • Page 386 14 Problem Solving Symptom Cause Remedy Unable to print, or Is the print mode [Off-line]? Press the <Machine Status> button to check unable to copy. the [Print Mode] on the [Machine Status] screen. If [Print Mode] is set to [Off-line], select [On-line].
  • Page 387 Machine Trouble Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.43). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
  • Page 388 14 Problem Solving Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.

  • Page 389: Image Quality Trouble

    Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
  • Page 390 14 Problem Solving Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.43). Is folded or wrinkled paper Remove the unsuitable paper or replace all of included in the tray?
  • Page 391 Image Quality Trouble Symptom Cause Remedy Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)" (P.58). The machine interior (Raster Clean the machine interior.
  • Page 392 14 Problem Solving Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with new one. smudges when Refer to "Loading Paper" (P.43). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not fused. Refer to "Loading Paper"...
  • Page 393 Image Quality Trouble Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.45). settings on the print driver.
  • Page 394 14 Problem Solving Symptom Cause Remedy Text or images The paper guides in the paper Adjust the horizontal and vertical paper are printed at an tray are not set in the correct guides to the correct positions. angle. positions. Refer to "Loading Paper" (P.43).

  • Page 395: Trouble During Copying

    Trouble during Copying Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.

  • Page 396: The Copy Result Is Not What Was Expected

    14 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
  • Page 397 Trouble during Copying Symptom Cause Remedy The copy has a The document enlargement Vertical stripes may be printed on the copies stripe pattern. ratio is too large. depending on the ratio. Adjust the ratio to eliminate the stripes. Refer to "3 Copy" > "Copy" > "Reduce/Enlarge (Making Enlarged/Reduced Copies)"...

  • Page 398: Trouble During Printing

    14 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.

  • Page 399: The Print Result Is Not What Was Expected

    Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in [Output Color] is set to [Black Set [Output Color] to [Auto Detect] or [Color].

  • Page 400: Trouble During Faxing

    14 Problem Solving Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.411). Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy...
  • Page 401 Trouble during Faxing Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external (general fax) number, an external access access number such as "0" may be registered number is appended.

  • Page 402: Receiving Problems

    14 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not Communication is enabled only when the communicate connected correctly. phone line is connected to the correct (general fax) connector.
  • Page 403 Trouble during Faxing Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split into document was enlarged for Receipt feature and a border limit value for multiple pages.

  • Page 404: Trouble During Scanning

    14 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 405 Trouble during Scanning Symptom Cause Remedy Unable to open a The folder is unregistered. Register the folder. folder. Refer to "Create Folder" (P.236). The folder passcode has been The passcode cannot be retrieved. Set the forgotten. passcode to [Off], and then set the passcode again.

  • Page 406: Unable To Send A Scanned Document Over The Network (Ftp/Smb)

    14 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.

  • Page 407: Unable To Send E-Mail

    Trouble during Scanning Symptom Cause Remedy Unable to send The SMB port number is Check the destination server, the router data over the blocked. between the machine and the server, virus network. scanning software on the destination server, and firewall to confirm whether the SMB port is blocked or not.
  • Page 408 14 Problem Solving Symptom Cause Remedy Part of the image The document is pasted or The pasted or folded section may not be is missing. folded. laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass.

  • Page 409: Network-Related Problems

    Network-related Problems Network-related Problems This section describes how to resolve network related problems. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of is set to [On], the number of machines cannot be searched [AutoMaster Mode] of SMB.

  • Page 410: Centreware Internet Services Problems

    14 Problem Solving When print result is not what was expected Cause Check point Remedy Selected printer language on Confirm the selected printer Select the printer language on the machine does not match language on the machine and the machine to match the print the printer language of the the printer language of the data.

  • Page 411: E-Mail Features Problems

    Network-related Problems Symptom Remedy Selecting the menu on the left Are you using a specified browser? frame does not update the Refer to "Installation of CentreWare Internet Services" (P.280) to confirm right frame contents. whether your browser is supported. The screen display is distorted. Change the window size for the browser.

  • Page 412: Internet/Intranet Connection Problems

    14 Problem Solving Symptom Remedy Cannot transmit e-mail (E-mail Is the E-mail address for the machine configured? Notification Service, Internet Is [E-mail Notification Service] set to [Enabled]? (For E-mail Fax, and E-mail). Notification Service). Is [Send E-mail] set to [Enabled]? Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification Service)
  • Page 413 Network-related Problems Cause Remedy The address of the address Confirm whether only addresses that do not use a proxy server that does not use a proxy are set. Even if addresses not through a proxy server are server is incorrect. specified using the FQDN, if a server is directly accessed using its IP address, the registered server is not excluded.

  • Page 414: Ipv4 And Ipv6 Connection Problems

    14 Problem Solving Cause Remedy When the proxy server access Set the user name and password on the machine that allow requires authentication, you connection to the proxy server. cannot connect to the server because the user name or password is incorrect. IPv4 and IPv6 Connection Problems The possible causes and remedies for problems when using an IPv4 or IPv6 address are as follows:...
  • Page 415 Network-related Problems Unable to print using an IPv6 address Symptom Remedy On an IPv6 network without a Register the computer name of the machine on the "hosts" file stored on the computer running Windows OS that supports IPv6. DNS server, a computer running Windows OS that For example, register in the following file: supports IPv6 cannot be...
  • Page 416 14 Problem Solving Symptom Remedy When the Web Applications In an IPv6 environment, use a DNS server and specify a remote service such as DocuShare is service's destination URL using the FQDN. used, you cannot correctly specify the destination URL using the IPv6 address.

  • Page 417: Media Print - Text Trouble

    Media Print - Text Trouble Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option or Text] is not Memory Kit (optional) is not disconnect the USB cable, and then securely...

  • Page 418: Media Print - Photos Trouble

    14 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy [Media Print - The USB Memory Kit Properly set the software options or Photos] is not (optional) is not recognized disconnect the USB cable, and then securely...

  • Page 419: Error Code

    Error Code Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 420 14 Problem Solving Error Code Cause and Remedy 003-702 [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-703 [Cause] The Calibration Chart is not detected correctly.
  • Page 421 Error Code Error Code Cause and Remedy 005-211 [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 422 14 Problem Solving Error Code Cause and Remedy 016-234 [Cause] An error occurred in the Authentication feature of the machine. 016-235 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-236 on the machine power. If the error still is not resolved, contact our Customer Support 016-237 Center.
  • Page 423 Error Code Error Code Cause and Remedy 016-345 [Cause] An error occurred. 016-347 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-348 on the machine power. If the same message is displayed again, contact our Customer 016-350 Support Center.
  • Page 424 14 Problem Solving Error Code Cause and Remedy 016-406 [Cause] An error occurred in the SSL client certificate. [Remedy] Take one of the following measures: 1)Store an SSL client certificate in the machine, and set it as the SSL client certificate. 2)If an SSL client certificate cannot be set on the machine, select an option other than [EAP-TLS] in [Authentication Method].
  • Page 425 Error Code Error Code Cause and Remedy 016-455 [Cause] Connection to the SNTP server timed out. [Remedy] Confirm the network cable connection and the IP address of the SNTP server are correct. Refer to "Machine Clock/Timers" (P.127). 016-456 [Cause] Received a message from the SNTP server stating that the server is not synchronized with the standard time source.
  • Page 426 14 Problem Solving Error Code Cause and Remedy 016-509 [Cause] When using the Image Log Control feature, failed to forward the image log to the server because the forwarding rule for image logs from the server to the machine has not been set.
  • Page 427 Error Code Error Code Cause and Remedy 016-519 [Cause] The number of pages reached the maximum number of pages specified, and the print job is terminated. [Remedy] Have your system administrator change the maximum limit of printable pages. 016-520 [Cause] An error occurred in the high compression hardware.
  • Page 428 14 Problem Solving Error Code Cause and Remedy 016-533 [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server. Check whether the clocks on the machine and Kerberos server are correctly set.
  • Page 429 Error Code Error Code Cause and Remedy 016-553 [Cause] ApeosWare Authentication Management or ApeosWare Authentication Agent does not support the interface version of the machine. [Remedy] You must upgrade ApeosWare Authentication Management or ApeosWare Authentication Agent's version. Check whether the machine supports ApeosWare Authentication Management or ApeosWare Authentication Agent to being upgraded.
  • Page 430 14 Problem Solving Error Code Cause and Remedy 016-563 [Cause] The job cannot continue because there is insufficient memory for the Image Extension Kit. [Remedy] Select Standard for the image quality. If the error still is not resolved, contact our Customer Support Center.
  • Page 431 Error Code Error Code Cause and Remedy 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: Check whether the specified file name can be used in the save location.
  • Page 432 14 Problem Solving Error Code Cause and Remedy 016-592 [Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC service. [Remedy] When [Add to Existing Folder] is set as the process to be executed in case of a file name duplication, check the NEXTNAME.DAT file is correct.
  • Page 433 Error Code Error Code Cause and Remedy 016-703 [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax or Internet fax transmission: Contact our Customer Support Center. For errors occurring during e-mail/fax/Internet fax reception: Take one of the following measures: Register the specified folder number, and request the sender to send the e-mail/fax/ Internet fax again.
  • Page 434 14 Problem Solving Error Code Cause and Remedy 016-713 [Cause] The passcode entered does not match the passcode set on the folder. [Remedy] Enter the correct passcode. 016-714 [Cause] The specified folder does not exist. [Remedy] Create a new folder or specify an existing folder. 016-715 [Cause] The machine failed to access the ESCP form because the password of the ESCP form...
  • Page 435 Error Code Error Code Cause and Remedy 016-727 [Cause] A print job was cancelled without storing a file into a folder because the file was determined as not containing any pages. [Remedy] The file could not be stored into the folder because the machine determined the print file as not containing any pages.
  • Page 436 14 Problem Solving Error Code Cause and Remedy 016-747 [Cause] The memory became insufficient when using the Repeat Image feature and the Annotations features simultaneously. [Remedy] Take one of the following measures: Increase the annotation image size. Reduce the usage of Repeat Image. 016-748 [Cause] Unable to print because of insufficient hard disk space.
  • Page 437 Error Code Error Code Cause and Remedy 016-753 [Cause] The password entered does not match that of the PDF file. [Remedy] Set the correct password on ContentsBridge. 016-755 [Cause] Attempted to process a print-protected PDF file. ® ® [Remedy] Cancel the print protection using Acrobat Reader , and try printing again.
  • Page 438 14 Problem Solving Error Code Cause and Remedy 016-772 [Cause] The DNS server address is not set. [Remedy] Set the DNS server address. 016-774 [Cause] Unable to process compression conversion because of insufficient hard disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 016-775 [Cause] Unable to process image conversion because of insufficient hard disk space.
  • Page 439 Error Code Error Code Cause and Remedy 016-786 [Cause] When using the Scan feature, the machine could not write the file to the hard disk. [Remedy] Take one of the following measures: Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 440 14 Problem Solving Error Code Cause and Remedy 017-704 [Cause] An internal error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Send the job again. 017-705 [Cause] ThinPrint.Engine SSL authentication error.
  • Page 441 Error Code Error Code Cause and Remedy 017-729 [Cause] When the machine is used as a print job storage device, print job sending was stopped temporarily because the number of jobs in the machine exceeded the maximum receivable volume or the space for spool data was insufficient. [Remedy] Take one of the following measures: Set to spool data to the hard disk from the setting of the storage destination machine.
  • Page 442 14 Problem Solving Error Code Cause and Remedy 017-741 [Cause] The job flow cannot be activated. [Remedy] Take one of the following measures: Install the latest plug-in. Confirm the job flow settings. 017-742 [Cause] An error occurred while connecting to the forwarding server. [Remedy] Check the network connection and the address of the forwarding server.
  • Page 443 Error Code Error Code Cause and Remedy 017-760 [Cause] An error occurred in connecting to the POP3 server. Probable causes are follows. When connecting to the POP3 server by the TLS communication, the port number is incorrect. When connecting to the POP3 server by the SSL communication, an internal error occurred.
  • Page 444 14 Problem Solving Error Code Cause and Remedy 017-771 [Cause] An error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 017-772 [Cause] The scanned documents is completely blank. [Remedy] Take one of the following measures. Check whether the document is blank or whether the side of the document to be scanned is loaded correctly.
  • Page 445 Error Code Error Code Cause and Remedy 018-409 [Cause] The IPv6 address already exists in the network of Ethernet2. [Remedy] Change the IPv6 address of the network in which the address already exists. 018-410 [Cause] Updating of the IPv4 address and host name for the DNS server failed on the network of Ethernet2.
  • Page 446 14 Problem Solving Error Code Cause and Remedy 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct.
  • Page 447 Error Code Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
  • Page 448 14 Problem Solving Error Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. Login name Login password The HTTP server name The HTTP server path name 018-561 [Cause]...
  • Page 449 Error Code Error Code Cause and Remedy 018-568 [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. SSL settings for the HTTP server is correct. The HTTP server name The HTTP server path name 018-569 [Cause]...
  • Page 450 14 Problem Solving Error Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
  • Page 451 Error Code Error Code Cause and Remedy 018-585 [Cause] The followings may be the cause: The specified folder or file is in use by another user Made a delete request to the directories or files though some of them are in use by another user Made a delete request to the directories or files though all of them are in use by another user...
  • Page 452 14 Problem Solving Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information.
  • Page 453 Error Code Error Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment Check the IPv4 address of the machine. Confirm whether the network cable is connected correctly. Check the address of the DHCP server.
  • Page 454 14 Problem Solving Error Code Cause and Remedy 018-717 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
  • Page 455 Error Code Error Code Cause and Remedy 018-728 [Cause] Authentication by the Kerberos server failed. [Remedy] Take one of the following measures: When the root CA certificate of the KDC certificate is not registered, register the root CA certificate. When the KDC certificate is revoked, update the KDC certificate of the server. Confirm that the address of the Kerberos server set in the machine and the address on the KDC certificate of the server match.
  • Page 456 14 Problem Solving Error Code Cause and Remedy 018-738 [Cause] The machine cannot connect to Google Cloud Print, because of a network error. [Remedy] Check that the network cable is connected properly. Also check that the environmental settings are adequate. 018-739 [Cause] An internal error occurred.
  • Page 457 Error Code Error Code Cause and Remedy 018-749 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query. The address search was performed with an incorrect authentication user name and password.
  • Page 458 14 Problem Solving Error Code Cause and Remedy 018-758 [Cause] The save location or file name of a scanned image has a problem while transferring data using SMB of the Scan to PC service. Probable cause is that the specified save location does not exist on the server.
  • Page 459 Error Code Error Code Cause and Remedy 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
  • Page 460 14 Problem Solving Error Code Cause and Remedy 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: Confirm the network cable connection.
  • Page 461 Error Code Error Code Cause and Remedy 018-791 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "91" (server connection error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-792 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
  • Page 462 If the network works normally but the error still is not resolved, contact our Customer Support Center. 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings: LAN cable connection...
  • Page 463 Error Code Error Code Cause and Remedy 021-406 [Cause] The SSL certificate of the external server is not correct. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 464 14 Problem Solving Error Code Cause and Remedy 021-412 [Cause] An error occurred while connecting to the EP system via the Internet. There is a problem with the address of the EP proxy server name. [Remedy] Check the followings: The LAN cable connection The DNS server address settings The default gateway setting The subnet mask setting...
  • Page 465 Error Code Error Code Cause and Remedy 021-417 [Cause] Failed to authorize the proxy server while connecting to the EP system via the Internet. [Remedy] Check the followings: The EP proxy server URL setting The login user of the EP proxy server The password of the EP proxy server If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
  • Page 466 14 Problem Solving Error Code Cause and Remedy 021-423 [Cause] The size of the proxy setting file is too large. Failed to obtain the proxy setting file. [Remedy] Check the EP proxy server setting screen on CentreWare Internet Services. If the error still is not resolved after checking the setting, check the proxy setting file size. When the size exceeds 64 KB, keep the file size down.
  • Page 467 Error Code Error Code Cause and Remedy 021-430 [Cause] The time synchronization with 3Gnet-BOX was failed. [Remedy] Adjust the time on the clock of the machine to the right time. If you still have the problem, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 468 14 Problem Solving Error Code Cause and Remedy 021-440 [Cause] The communication is disabled in 3G communication by way of 3Gnet-BOX with this machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 469 Error Code Error Code Cause and Remedy 021-506 [Cause] The SSL Certificate for the EP server is incorrect. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 470 14 Problem Solving Error Code Cause and Remedy 021-520 [Cause] An error occurred while connecting to the EP system via the Internet. 021-521 [Remedy] Check the followings: 021-522 LAN cable connection DNS server address setting The default gateway setting The subnet mask setting Check the following for BB-Direct configuration: EP proxy server setting If the error still is not resolved after checking the above settings, there may be a network...
  • Page 471 Error Code Error Code Cause and Remedy 021-542 [Cause] An error occurred in the machine. 021-543 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 472 14 Problem Solving Error Code Cause and Remedy 021-574 [Cause] 3G communication by 3Gnet-BOX was failed to start because an error requiring the initialization of 3Gnet-BOX and the restart of the machine was detected. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 473 Error Code Error Code Cause and Remedy 021-732 [Cause] The card has come off, or its charge (including e-money) or message rate is insufficient. Otherwise, you are not authenticated. [Remedy] Insert or charge the card (e-money) sufficiently. Otherwise, log in to the machine (ex. using the smart card or control panel).
  • Page 474 14 Problem Solving Error Code Cause and Remedy 024-700 [Cause] The memory capacity or hard disk required to use the optional feature is not installed. [Remedy] Switch off the machine power, and then switch it on again after the touch screen goes out.
  • Page 475 Error Code Error Code Cause and Remedy 026-401 [Cause] The image may be misaligned during processing the print job. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. When the misalignment is large, contact our Customer Support Center.
  • Page 476 14 Problem Solving Error Code Cause and Remedy 026-710 [Cause] The machine has received and e-mail encrypted by S/MIME, but does not support the encryption method. [Remedy] Take one of the following measures: Ask the sender to send the e-mail encrypted by 3DES. Disable the FIPS140 validation mode of the machine.
  • Page 477 Error Code Error Code Cause and Remedy 026-726 [Cause] The machine configuration information at a print job specification does not match the actual machine configuration. [Remedy] Modify the machine configuration information in the print driver screen to match the actual machine configuration. 026-727 [Cause] Probable causes are as follows:...
  • Page 478 14 Problem Solving Error Code Cause and Remedy 027-444 [Cause] The IP address of IPv6 already exists. [Remedy] Change the [Auto Stateless Address 3] for IPv6 on the machine, or the IP address of IPv6 on the network device, to remove the duplication of addresses. 027-445 [Cause] IP address for IPv6 set manually is incorrect.
  • Page 479 Error Code Error Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
  • Page 480 14 Problem Solving Error Code Cause and Remedy 027-520 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the...
  • Page 481 Error Code Error Code Cause and Remedy 027-529 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Log into the server from another computer using the same user name, to confirm whether a file can be written into the same save location on the server.
  • Page 482 14 Problem Solving Error Code Cause and Remedy 027-548 [Cause] SMB protocol error. An invalid character has been detected in the specified user name. [Remedy] Ask your network administrator to set the user name with valid characters. To confirm the user name on the server, execute the following procedures: 1)Select [Start] >...
  • Page 483 Error Code Error Code Cause and Remedy 027-587 [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error.
  • Page 484 14 Problem Solving Error Code Cause and Remedy 027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
  • Page 485 Error Code Error Code Cause and Remedy 027-728 [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature.
  • Page 486 14 Problem Solving Error Code Cause and Remedy 027-744 [Cause] Problem with the domain name of the pool server for job templates. [Remedy] Confirm the DNS server connection and check whether the domain name is registered on the DNS server. 027-745 [Cause] DNS server address is not registered on the machine.
  • Page 487 Error Code Error Code Cause and Remedy 027-757 [Cause] Probable causes are as follows: 1)An error occurred while connecting the server. 2)The reliable certificate has not been registered on the machine. 3)The server addresses of the SSL server and the destination server are not same. 4)The machine tries to communicate with the server using the encryption method which is not supported on the machine.
  • Page 488 14 Problem Solving Error Code Cause and Remedy 027-770 [Cause] The print job has a problem. [Remedy] Submit the print job again. 027-771 [Cause] The hard disk of the server connected to the machine is full. [Remedy] Delete unnecessary data from the server. 027-772 [Cause] An error occurred during communication with the SMTP server.
  • Page 489 Error Code Error Code Cause and Remedy 033-314 [Cause] An error occurred. 033-315 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 033-316 on the machine power. If the same message is displayed again, contact our Customer 033-317 Support Center.
  • Page 490 14 Problem Solving Error Code Cause and Remedy 033-505 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient.
  • Page 491 Error Code Error Code Cause and Remedy 033-521 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-522 [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to execute the operation again.
  • Page 492 14 Problem Solving Error Code Cause and Remedy 033-544 [Cause] The recipient's line is busy. [Remedy] Wait for a while, and then execute the operation again. 033-545 [Cause] There was no response from the fax recipient. [Remedy] Confirm that you specified the correct number, and execute the operation again. If the same message is displayed again, the recipient may not support fax, or the recipient machine may be powered off.
  • Page 493 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
  • Page 494 [Remedy] The auto print processing of the received fax document was interrupted by a manual print operation. No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required.
  • Page 495 Error Code Error Code Cause and Remedy 033-733 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 496 14 Problem Solving Error Code Cause and Remedy 041-310 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 497 Error Code Error Code Cause and Remedy 062-790 [Cause] Copying of the scanned document is prohibited. [Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in the User Guide. 072-310 [Cause] An error occurred in Tray 2. 072-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 498 14 Problem Solving Error Code Cause and Remedy 094-310 [Cause] An error occurred in the machine. 094-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 499 Error Code Error Code Cause and Remedy 116-310 [Cause] An error occurred in the machine. 116-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-312 on the machine power. If the same message is displayed again, contact our Customer 116-313 Support Center.
  • Page 500 14 Problem Solving Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-346 on the machine power. If the same message is displayed again, contact our Customer 116-347 Support Center.
  • Page 501 Error Code Error Code Cause and Remedy 116-390 [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine. 116-391 [Cause] An error occurred in the machine. 116-392 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-393 on the machine power.
  • Page 502 14 Problem Solving Error Code Cause and Remedy 116-725 [Cause] Failed to write the image log because the image log storage area on the machine is insufficient. [Remedy] Execute the operation again. If this error still is not resolved, take one of the following measures: Delete unnecessary image logs.
  • Page 503 Error Code Error Code Cause and Remedy 116-771 [Cause] The data was automatically modified because it included an invalid parameter. 116-772 [Remedy] The printed image may be incomplete. Confirm with the sender whether the image has 116-773 a problem, or ask the sender to send the data again. When using the Internet Fax 116-774 Forwarding feature, confirm its condition with the e-mail recipient.
  • Page 504 14 Problem Solving Error Code Cause and Remedy 118-310 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 505 Error Code Error Code Cause and Remedy 121-326 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 506 14 Problem Solving Error Code Cause and Remedy 123-310 [Cause] An error occurred in the machine. 123-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 123-312 on the machine power. If the same message is displayed again, contact our Customer 123-325 Support Center.
  • Page 507 Error Code Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact our Customer 124-313 Support Center.
  • Page 508 14 Problem Solving Error Code Cause and Remedy 124-380 [Cause] An error occurred in the machine. 124-381 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-382 on the machine power. If the same message is displayed again, contact our Customer 124-383 Support Center.

  • Page 509: Other Errors

    Error Code Error Code Cause and Remedy 133-210 [Cause] An error occurred during fax transmission. 133-211 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 133-212 on the machine power. If the error still is not resolved, contact our Customer Support 133-213 Center.
  • Page 510 14 Problem Solving Error Cause and Remedy Message A fault has occurred. [Cause] An error occurred. Switch off the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and (xxx-yyy) then switch the machine power on again. If the message persists, record the content displayed for [(xxx-yyy)].

  • Page 511: Paper Jams

    If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
  • Page 512 14 Problem Solving Open the Tray 5 (bypass) and remove the remaining paper on the tray. Grasp both sides of the Tray 5 (bypass), and then pull the tray from the machine. Pull out the Tray 1 halfway from the machine until it stops.

  • Page 513: Paper Jams In Tray 2 (Optional)

    Paper Jams Insert the Tray 1 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine. Insert the Tray 5 (bypass) into the machine, push until it stops, and close it.

  • Page 514: Paper Jams In Fusing Unit

    14 Problem Solving Insert the Tray 2 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine. Paper Jams in Fusing Unit The following describes how to clear paper jams occurring in the fusing unit.
  • Page 515 Paper Jams Hold the Tray 1 with both hands, and remove it from the machine. Open the rear cover. Lift the levers on both sides of the fusing unit. Important • The fusing unit is hot. Do not touch it, doing so may cause burns.
  • Page 516 14 Problem Solving Press down the levers on both sides of the fusing unit. Close the rear cover. Insert the Tray 1 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine.

  • Page 517: Document Jams

    Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Note •...
  • Page 518 14 Problem Solving...

  • Page 519: Appendix

    15 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications ..........................520 Printable Area ..........................527 Internal Fonts..........................528 Optional Components ......................530 ESC/P-K Emulation ........................531 PDF Direct Print ...........................545 DocuWorks Direct Print ......................547 PCL Emulation..........................549 HP-GL/2 Emulation ........................556 Google Cloud Print ........................573 Notes and Restrictions......................583...

  • Page 520: Specifications

    4 mm or less Output Paper Weight 60 - 216 gsm (For Trays 1, 2, and 5) Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time <When the document glass is used>...
  • Page 521 1-Tray Module 550 sheets Maximum paper capacity : 1250 sheets (550 sheets x 1-Tray Module + Bypass Tray) Important • When using Fuji Xerox P paper Continuous Copy 999 images Important • The machine may pause temporarily to perform image stabilization.
  • Page 522 15 Appendix Protocol ® ® Ethernet: TCP/IP (lpd, IPP, Port9100, WSD, BMLinkS , ThinPrint Note • WSD stands for Web Services on Devices. Operating System Standard: PCL6 ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista (32 bit), ®...
  • Page 523 Scanning Speed With Duplex Automatic Document Feeder Monochrome: 40 sheets/minute Color: 20 sheets/minute (For Fuji Xerox standard document A4, 200 dpi, Store to Folder) Important • The scanning speed varies depending on documents. Connectivity Standard: Ethernet 100BASE-TX/10BASE-T, USB 2.0 Optional: Ethernet 1000BASE-T...
  • Page 524 15 Appendix Scan to PC Protocol: TCP/IP (SMB, FTP) Operating System: ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista (32 bit), ® ® Microsoft Windows Server 2008 (32 bit), ® ® Microsoft Windows 7 (32 bit), ®...
  • Page 525 Specifications Transmission Time 3 seconds or less Important • When transmitting an A4 size 700-character document in the standard quality (8 x 3.85 lines/mm) and high speed mode (28.8 kbps or above: JBIG). This is only the transmission speed for image information and does not include the controlling time for the communication.
  • Page 526 15 Appendix Profile TIFF-S, TIFF-F, TIFF-J Protocol Transmission: SMTP, Reception: SMTP, POP3 Connectivity Standard: Ethernet 100BASE-TX/10BASE-T Optional: Ethernet 1000BASE-T Duplex Output Unit Paper Size Maximum: A4, Legal Minimum: A5 Paper Weight 60 - 163 gsm Duplex Automatic Document Feeder Type Duplex Automatic Document Feeder Document Size/Document Maximum: A4, Legal...

  • Page 527: Printable Area

    Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area and the print assured area are the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. The actual printable area, however, may vary depending on the printer (plotter) control language.

  • Page 528: Internal Fonts

    15 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the Adobe PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.549) and "HP-GL/2 Emulation"...
  • Page 529 Internal Fonts Outline Euro- CG Times Times New Bold fonts pean CG Times Italic Times New Bold Italic CG Times Bold Symbol Wingdings CG Times Bold Italic Line Printer Univers Medium Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Times Bold Italic...

  • Page 530: Optional Components

    15 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description 550 Sheet Feeder Paper tray that can contain 550 sheets of paper (P paper). Cabinet Stand on which the machine is installed. Stand Skateboard Wheeled stand on which the machine is installed.

  • Page 531: Esc/P-K Emulation

    ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 532: Fonts

    15 Appendix Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...

  • Page 533: Esc/P-K Emulation Settings

    ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
  • Page 534 15 Appendix Item Setting Item Value Number Document size Sets the client-created document size. [99] (Default) : Paper [100] : Continuous form paper (10 x 12) [101] : Continuous form paper (10 x 11) [102] : Continuous form paper (15 x 12) [103] : Continuous form paper (15 x 11) : A4...
  • Page 535 ESC/P-K Emulation Extended Settings Setting Item Item Number Value Paper position Sets the paper position. [0] (Default) : Without cut sheet feeder (left) : With cut sheet feeder (center) Note • When [Without cut sheet feeder (left)] is specified and FF (line feed command) is received, the machine skips the number of lines specified in VFU.
  • Page 536 15 Appendix Setting Item Item Number Value Tray 5 Prints from Tray 5, after you instruct to print and then operate the machine confirmation to start printing. [0] (Default) : Off : On Grid lines Sets the method for printing double-byte grid lines. The options are as follows.
  • Page 537 ESC/P-K Emulation Setting Item Item Number Value Sets whether or not to leave a 1-inch space between pages. (1-Inch [0] (Default) : Off perforation : On skip) Important • This is effective only when CSF under [Paper Position] is set to [Off]. Sets the position to start printing at 8.5 mm or 22 mm below the top edge of (Paper feed paper.
  • Page 538 15 Appendix Setting Item Item Number Value 0 Style Sets the typeface for "0". [0] (Default) : 0 Number of sets Sets the method of specifying the number of print sets. : Protocol : Panel [2] (Default) : Command...

  • Page 539: Magnification Table

    ESC/P-K Emulation Magnification Table Preset % Document Paper Size 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 540 15 Appendix Preset % (2-Up Printing) Document Paper Size A4/2 A5/2 B5/2 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 541 ESC/P-K Emulation Fit to Cut Sheet Document Paper Size 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 542 15 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A4/2 A5/2 B5/2 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard/ Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...

  • Page 543: Paper Size And Number Of Printable Characters

    ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
  • Page 544 15 Appendix Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. • Some paper sizes may not be available depending on your hardware configuration. 15-inch Continuous Form Mode (When Aligned at Left in Landscape Orientation) Portrait Landscape...

  • Page 545: Pdf Direct Print

    This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 546 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.

  • Page 547: Docuworks Direct Print

    This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 548 15 Appendix Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.

  • Page 549: Pcl Emulation

    PCL Emulation PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 550: Fonts

    15 Appendix Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Bold Italic Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic...

  • Page 551: Output Feature

    PCL Emulation Line Printer ITC Avant Garde Book Oblique Times Roman ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed.

  • Page 552: Pcl Settings List

    15 Appendix PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 5 Important •...
  • Page 553 PCL Emulation Parameter Item No. Value Default font : CG Times [43] : Symbol : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer : CG Times Bold Italic [46] : Times Roman [47] : Times Italic : Univers Medium [48] : Times Bold...
  • Page 554 15 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft : ISO 8859-1 Latin 1 Publishing : ISO 8859-2 Latin 2 [19] : Math 8 : ISO 8859-9 Latin 5 [20] : PS Math : ISO 8859-10 Latin 6 [21] : Pi Font...
  • Page 555 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.

  • Page 556: Hp-Gl/2 Emulation

    15 Appendix HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 557: Factory Default Settings

    HP-GL/2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.

  • Page 558: Paper Margin

    15 Appendix Paper Margin The paper size is set to A series paper by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper. When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
  • Page 559 HP-GL/2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. [4] (Default) : A4 : A5 [15] : B5 [99] : Auto [101] (Default) : A Size...
  • Page 560 15 Appendix Parameter Item No. Value Alphanumeric Sets the font for single-byte characters. fonts For more information on fonts, refer to "Internal Fonts" (P.528). [0] (Default) : Stroke : Roman : Sans serif Position Adjusts the hard clip area vertically or horizontally. You can set from -250 mm adjustment (Vertical to +250 mm in 1 mm increments.
  • Page 561 HP-GL/2 Emulation Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON Selects the document size for auto scaling: A series paper or the active (Scaling mode) coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
  • Page 562 15 Appendix Parameter Item No. Value Pen attributes 800-815 Set the width (thickness of the line) of the 16 pens (No. 00 to 15). You can set (Pen width) the width from 0.0 to 25.5 mm in 0.1 mm increments. No. 00 denotes Item (No.

  • Page 563: Hard Clip Area

    HP-GL/2 Emulation Parameter Item No. Value Pen attributes 900-915 Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. (Pen 00 denotes Item No. 900. intersects) [0] (Default) : None (No. 0-No.15) : Intersect : Round : Cut [None]...

  • Page 564: Printable Area

    15 Appendix Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".

  • Page 565: Auto Layout

    HP-GL/2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
  • Page 566 15 Appendix What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper. Using the Auto Scaling/Auto Layout function enables you to print a document in the HP-GL mode without concern for document size and origin position.
  • Page 567 HP-GL/2 Emulation The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area. If there are no IP commands in the data, the active coordinates area is determined by Adapted. Adapted The active coordinates area is determined by the following conditions: - Minimum/Maximum position coordinates plotted by drawing commands - Maximum font size specified within the page - Maximum line width...
  • Page 568 15 Appendix If the Scaling Mode is a Paper Size 1) Obtain the coordinate area to be active from the HP-GL data entered, in accordance with the area determination mode. 2) As a margin, add the larger value of either the font size specified in the page, the default size or one half the specified pen width, to the active coordinates area obtained in step 1.
  • Page 569 HP-GL/2 Emulation In addition, when the paper margin setting is 0 mm and the active coordinates area is - 8474,-6013,8474,6013, and this exceeds A3, but is A2 or smaller, the document size is determined to be A2. How to Determine Paper Size If the operation panel settings are as follows, the paper size is determined as below.
  • Page 570 15 Appendix If the document size < paper size, it plots at the same scale (100%). Paper Size Document Size Unit: Percent (%) If the origin position of the plotting position is Layout, the document is placed and drawn in the center.
  • Page 571 HP-GL/2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Paper Size...
  • Page 572 15 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...

  • Page 573: Google Cloud Print

    Google Cloud Print Google Cloud Print This section describes how to use Google Cloud PrintTM. Overview of Google Cloud Print Google Cloud Print is a cloud printing service provided by Google Inc. Google Cloud Print enables you to print documents from Gmail webmail service and Google Docs program via iOS or Android...
  • Page 574 15 Appendix You can configure each setting on the [Tools] screen. The following describes how to display the [Tools] screen. Press the <Log In/Out> button on the control panel. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 575 Google Cloud Print Registering Devices to Google Cloud Print This section explains how to register your machine to Google Cloud Print, using CentreWare Internet Services to enable [Google Cloud Print] port. You should create a Google account (e-mail address) in advance to register your machine to Google Cloud Print.
  • Page 576 15 Appendix Rebooting request screen is displayed on the web browser. Click [Reboot Machine]. Click [OK] in the confirmation screen. The machine will reboot, and the settings will be reflected. Registering the Device to Google Cloud Print After the machine reboots, reload the web browser. Click [Properties] tab >...

  • Page 577: Checking The Device Registration Status

    Google Cloud Print You will need this registration paper in the following steps. Note • Message [Registering] will change to [Registered] when the registration is finished in step 6. • Finish step 6 within 14 minutes after [Registering] is displayed. Enter the web address on the registration paper to the address box of the browser, and press the <Enter>...

  • Page 578: Sharing A Device Between Multiple Users

    15 Appendix Depending on the registration status, [Registered] or [Not Registered] is displayed. Note • It may take time for Google program to complete the registration, depending on the environment or busyness of the network. • If [Google Cloud Print] does not show in [Protocols], Google Cloud Print port may not be enabled. For information on Google Cloud Print port, refer to "Enabling [Google Cloud Print] Port"...
  • Page 579 Google Cloud Print Click [Properties] tab > [Connectivity] > [Protocols] > [Google Cloud Print], and click [Cancel Registration]. Confirm that the message changes from [Registered] to [Not Registered]. Note • It may take time for Google program to complete the unregistration, depending on the environment or busyness of the network.

  • Page 580: Problem Solving

    15 Appendix Printing Using Android platforms or iPad/iPhone, you can print e-mails and attached files (PDF/JPEG) from Gmail webmail service, or documents from Google Docs program. This section describes how to print from an Android platform, taking e-mail from Gmail webmail service for example.

  • Page 581: Problems On Registering

    Google Cloud Print Problems on Registering Symptom Cause and Remedy The message does not change to [Cause] The machine could not connect to the Internet. [Registered] even after clicking [Remedy] Check the network settings. [Properties] tab > [Connectivity] > For more information on network settings, refer to "Configuration on the [Protocols] >...

  • Page 582: Problems On Printing

    15 Appendix Symptom Cause and Remedy Registration paper for Google [Cause] The machine is set to Charge Print or Private Cloud Print is not printed out. Charge Print. [Remedy] This feature cannot be used with Charge Print or Private Charge Print. Change the machine setting. [Cause] The [Register This Device to Google Cloud Print] button was clicked immediately after the [Cancel...

  • Page 583: Notes And Restrictions

    Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
  • Page 584 15 Appendix keypad either. Consequently, the recipients you can specify are limited to those who are registered on the Address Book. You must add an address book entry using CentreWare Internet Services or Device Setup Tool (free software). The system administrator, however, can register new recipients from the control panel of the machine even when the method of recipient specification is limited.
  • Page 585 Notes and Restrictions - If a button no longer functions as a result of a change of optional components - If the measurement unit such as mm or inch is changed - If a file is selected from a file list with Job Status - The use of a scrolling bar when you select an item Output Color When you select [Auto Detect] in [Output Color] for a copy job or select [Color] in [Output...

  • Page 586: Notes And Restrictions On The Use Of The Copy Feature

    15 Appendix Exiting the Power Saver mode activates the entire machine when [Paper Tray Attributes During Loading] is set to [On]. The entire machine exits the Power Saver mode when you press the <Machine Status> button, enter the System Administration mode, or select the Stored Programming service. The machine does not exit the Sleep mode when you use the EP service by EP-BB.

  • Page 587: Notes And Restrictions On The Use Of The Print Feature

    Notes and Restrictions Notes and Restrictions on the Use of the Print Feature PostScript Driver Some options such as Poster (Photo Enlargement) are not supported by the PostScript driver. With the Pages per Sheet (N-Up) feature, you can specify 2, 4, 6, 9, or 16 pages up, and with or without frame borders.
  • Page 588 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, that is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.

  • Page 589: Notes And Restrictions On The Use Of The Scan Features

    Notes and Restrictions Functions to control jobs, such as canceling or suspending jobs, are not provided. Instead, you can cancel a job on the [Job Status] screen from the control panel, or from CentreWare Internet Services. The machine prints jobs in the order in which they are spooled. The jobs may not be printed in the order in which the job requests are received by the machine.
  • Page 590 15 Appendix Secure Polling from Other Faxes When the machine is instructed secure polling from other faxes, a scan document cannot be transmitted. Using TIFF Files The TIFF files created by Stored File Manager 3 are compressed into the MMR, MH, JBIG, or JPEG format.
  • Page 591 Notes and Restrictions The screen switches even when a USB memory device whose format is not supported is inserted. However, an error occurs when selecting the menu. If no media is in the Memory Card Reader (commercially available), the screen switches when you insert the Reader.
  • Page 592 15 Appendix S/MIME Communication The E-mail and Internet Fax services support S/MIME. Searchable PDF We recommend that you set [300 dpi] for [Resolution] when you use the optical character recognition (OCR) feature. For Store to Folder, you cannot select [Searchable] for [Searchable Text]. When you use CentreWare Internet Services to retrieve a file from a folder, you can set [Searchable Text] if all scanned images of the file in the folder are set as follows: - Image Size: 15 x 15 mm to 309 x 432 mm...
  • Page 593 Notes and Restrictions You can attach thumbnails to files when [Specific Color] is selected, but the thumbnails are displayed in full color. Monochrome images scanned with the Specific Color feature may be different from the ordinary monochrome images in the image quality. The Specific Color feature is not suitable for documents with graphs and photographs, or with multiple colors.

  • Page 594: Notes And Restrictions On The Use Of The Fax Feature

    15 Appendix Depending on your network environment, operations may not be performed properly unless the FTP transfer mode is switched from [Passive Mode] to [Active Mode]. When [IP Filtering] is enabled, make sure to switch the FTP transfer mode to [Active Mode].
  • Page 595 Notes and Restrictions The machine does not support G4 communications, but if a relay station supports G4 communications, the machine can select a G4 communication function that a relay station performs as an instruction for relay broadcast. Features Supported by F Code Communication F Code communication supports the following features: the Send Fax - Remote Folder, Secure Polling, Store File - Local Folder, Relay Broadcast, and Remote Relay Broadcast features.

  • Page 596: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature

    15 Appendix You cannot enter a fax number when [Restriction of Specifying Fax Address] is set to [Speed Dial Only] or [Phonebook Only] on the [Configuration] tab on the [Properties] screen. Specify a recipient using an address number (Speed Dial) or the Address Book under this setting.
  • Page 597 Notes and Restrictions The following recipient machines (models with the Fax feature) can establish a peer-to- peer communication with the machine for the Internet Fax Direct feature: - ApeosPort-V C3320 - DocuPrint CM415 AP - ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 - DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275...
  • Page 598 15 Appendix - DocuCentre f285/f235 When [Resend Attempts] is set to [On] and the status of the Internet Fax Direct feature enters Resend Required, the subsequent jobs will not be executed until the jobs in Standby status finish. Transmission results of Internet faxes cannot be listed on Transmission Report - Job Undelivered or Transmission Report by recipients.
  • Page 599 Notes and Restrictions Administration mode, you cannot receive the confirmation result even if [Read Receipts] is set to [On]. Fax Gateway Feature This feature can only be used when the e-mail receiving protocol is SMTP on the Internet Fax-enabled machine that faxes are sent to. If an e-mail was sent by converting it into fax, and if it was not delivered successfully to the recipient, the e-mail that was received originally will be deleted.

  • Page 600: Notes And Restrictions When Connecting With Internet Service Provider

    15 Appendix By specifying the domains from which e-mail can be received, you automatically can reject e-mail sent from other addresses. For information on restricting domains from which e-mail can be received, refer to "Domain Filtering" (P.190). Notes on E-mail Receptions A large volume of e-mail may not be printed if the memory capacity is insufficient.
  • Page 601 Notes and Restrictions Internet Fax Notes and Restrictions on Accessing ISP Observe the following notes and restrictions when connecting the machine to ISP: Dial-up connection is not supported. Continuous connection is required. Connect the machine in an environment using IP masquerade. Assigning a global IP address to the machine is not supported.

  • Page 602: Notes And Restrictions On The Interrupt Mode

    15 Appendix IP Address Settings The machine does not support a global IP address. Be sure to use the machine in an environment using IP masquerade. Operating with fixed address Register the machine's IP address on a router or a server managing IP addresses for domain control servers.
  • Page 603 Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel Copy Required Print Printing of a document instructed from a Required client computer Required Printing of a document instructed from the <Job Status>...

  • Page 604: Notes And Restrictions When Connecting To Internet Or Intranet

    If the user name exceeds 39 characters, it may exceed 107 characters. - Windows 7 <system drive>\Users\<user name>\Documents\Fuji Xerox\Network Scan3 You can change the directory of the temporary file by: [File] > [Details] > [Other settings] > [Temporary Save in]...

  • Page 605: Notes And Restrictions When Operating From Computers

    Notes and Restrictions Supporting Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista, Windows 7, Windows 8, or Windows 8.1 Comply with the following conditions: - RFC2616: Hypertext Transfer Protocol HTTP/1.1 (Standard connection/SSL connection/Proxy authentication) - RFC2617: HTTP Authentication: Basic and Digest Access Authentication (only Basic authentication is supported, the other authentications are not supported)

  • Page 606: Notes And Restrictions On Job Flows

    15 Appendix When sending a document of different orientations using this feature, the machine may divide the document into multiple jobs in each size. (It depends on the application you use.) This feature does not support documents with covers. If you attach covers to a document on Mac OS, only the cover page is sent to the recipient. Even if you set to output multiple sets, the setting is changed to 1 set automatically.

  • Page 607: Notes And Restrictions On The Security Features

    Notes and Restrictions Web Application feature (ApeosPort Series Models Only) The following conditions and restrictions are applied when you print files stored in a remote server. - [Output Destination] can be specified, but the staple and hole punch cannot be specified.

  • Page 608: Notes And Restrictions For Using Smb

    15 Appendix Notes and Restrictions on the Authentication and Accounting Features Login to Remote Accounts (ApeosPort Series Models Only) When the authentication server performs print or direct fax using Kerberos Server, trying to authenticate with the user information authenticated by the machine will be failed. When you change Login Type to or from [Login to Remote Accounts], user information, private folders, and Job Flow sheets registered on the machine will be deleted.

  • Page 609: Notes And Restrictions For Using Tcp/Ip

    Notes and Restrictions Notes and Restrictions for Using TCP/IP This section describes notes and restrictions to observe when using TCP/IP (LPD). Configuration on the Machine IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. The setting of subnet mask and gateway addresses may be required depending on the network environment.

  • Page 610: Notes And Restrictions For Using Bonjour

    15 Appendix When [Receiving Buffer - LPD] is set to [No Spooling] When the machine receives a print request from a computer, the machine cannot accept print requests from any other computers. When a computer's IP address or a computer name is changed When you change a computer's IP address or a computer name, queries and cancel processes submitted from the machine are no longer executed correctly.
  • Page 611 Notes and Restrictions Important • If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed. If more than one router exist in the same subnet, a communication error may occur. In a dual stack environment, some services may cause performance problems depending on the network settings (for example, when you attempt to set the machine to prioritize IPv6 in an environment where the Web server is started with IPv4).

  • Page 612: Notes And Restrictions For Print E-Mail

    15 Appendix When searching a device outside the router via SMB, directly specify the address. Multicasting is supported only within a local link (FF02::1). In an IPv6 environment without a DNS server, if a computer name is specified in the SMB server settings for SMB authentication, the authentication fails.

  • Page 613: Passcode Setting For Extended Functions

    Passcode Setting for Extended Functions Passcode Setting for Extended Functions A passcode is required to use the extended function on the machine. Available Extended Function and Passcode Extended Function Passcode Embedded Plug-ins AYGGEICOMHYP@ for ApeosPort *: This function has same features as those of conventional series models optional products "Extensible Customization Kit".
  • Page 614 15 Appendix Select [Software Options]. Enter the passcode for the extended function with the keyboard. Select [Reboot]. After rebooting the machine, start CentreWare Internet Services. Serect [Embedded Plug-ins] in [Plug-in / Custom Services Settings] under [Security] from [Propererties] tab. Check the [Enabled] checkbox and click [Apply].

  • Page 615: Using The Telephone

    Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
  • Page 616 15 Appendix On the Services Home screen, select [Fax/ Internet Fax]. Select the [More Options] tab, and then select [On-hook (Manual Send/Receive)]. Specify the call destination. The call destination can be specified using the numeric keypad or address numbers. The Address Book cannot be used.

  • Page 617: Activity Report

    Activity Report Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
  • Page 618 15 Appendix Item Description Pages "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
  • Page 619 Activity Report Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.

  • Page 620: Ep System

    EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.

  • Page 621: Glossary

    Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
  • Page 622 15 Appendix Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.

  • Page 623: Index

    Index Index Numerics authentication......... 108 authentication feature is disabled ........370 2 pages up on receipt ............211 authentication/security settings ........266 2 sided copying (default value)........160 authorization groups............. 359 2 sided printing ...............211 auto clear................24 2 sided report ................142 auto clear alert tone..............
  • Page 624 copy defaults................158 copy output ................161 calibration ................. 74 copy reports.................90 center erase and binding edge erase......161 copy service settings ............. 157 CentreWare Internet Services ......291 copying a job flow sheet ............. 246 certificate revocation retrieval settings ......189 cover page.................
  • Page 625 Index deleting a job flow sheet............. 246 e-mail subject................201 delivery confirmation method .......... 217 e-mail/internet fax service settings......... 219 delivery receipts/read receipts .......... 207 emulation ..........523 device access ................268 enable file print (web applications) ........ 235 DHCP ...................173 encryption .................
  • Page 626 file transfer report - fax server ........98 filename format..............204 files retrieved by client ............223 IC card reader ................377 film ....................64 ID card copy ................163 fine-tune 100% ..............163 IEEE 802.1X settings............. 188 first copy output time............520 image log control ..............
  • Page 627 Index Job Flow Sheets...............322 Job Flows..................606 job history report ............89 machine clock ................127 job status ..................89 machine configuration..........88 job status default ..............275 machine information ...............87 job template list.................92 machine name................. 176 job template scanning ............306 machine password ..............215 job ticket memory ..............
  • Page 628 number of fax lines..............525 paper weight ................526 passcode ..................108 passcode entry for control panel login ......272 passcode entry for smart card login....... 272 odd page 2 sided..............152 passcode policy ............... 272 off-hook dialing............... 615 password..................250 on-hook dialing ...............
  • Page 629 Index print universal unique ID............. 148 re-enter recipients ..............208 print user ID................195 re-enter speed dial recipients ..........208 printable area..............527 registering a server to setup..........232 printer lockout................128 relay broadcast................ 252 printer reports ................90 remote authentication server..........362 printing a report/list ..............81 remote folder ................
  • Page 630 searchable - page orientation ........... 205 store & send link - e-mail subject ........201 searchable - text compression........... 201 store & send link - maximum file size......205 searchable text................ 201 Store to Folder ...............306 security settings ..............185 Store to USB ..............306 send e-mail..............
  • Page 631 Index transmission report - job deleted ........141 user ID..................108 transmission report - job undelivered..... 97 user ID for login ..............271 transmission screen ............... 206 user name............... 250 transmission speed ..............525 user name for FTP scan............202 transmission time..............525 user role..................
  • Page 633 ApeosPort-V C3320 DocuPrint CM415 AP Administrator Guide ME7073E2-1 (Edition 1) August 2014 , . o © , . o...

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