Table of Contents
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16 Problem Solving
Error Code
016-785
016-786
016-787
016-788
016-789
016-791
016-793
16
016-981
016-982
016-985
021-750
021-751
021-770
021-771
021-772
468
Category
C P F S M O
[Cause]
[Remedy] Remove unnecessary data from the server hard disk to
[Cause]
[Remedy] Either remove unnecessary data from the hard disk to
[Cause]
[Remedy] Specify the correct job template.
[Cause]
[Remedy] Take out of the following actions, and try again.
[Cause]
[Remedy] Reduce resolution or reduction/enlargement ratio to
[Cause]
[Remedy] Check whether you can access the specified forwarding
[Cause]
[Remedy] Either remove unnecessary data from the hard disk to
Refer to 003-976.
[Cause]
[Remedy] Remove unnecessary documents stored on the printer,
[Cause]
[Remedy] Take one of the following actions, and resend.
[Cause]
[Remedy] Check that the phone lines are connected, and try
Cause and Remedy
Unable to forward a file scanned with a Job Template
due to insufficient hard disk on the server.
increase free disk space.
When using the scan feature, hard disk capacity is
insufficient for writing to a file.
increase free disk space, or initialize the hard disk.
Invalid server IP address specified in job template.
Failed to load a file from the Web browser.
Reload the browser page
Restart the browser
Power-cycle the machine.
Insufficient space available for mail processing.
Processing was interrupted.
decrease the data size, or send in several pieces.
In the scanner (save to PC) or job template scan, the
forwarding destination or job template save location
could not be accessed.
destination.
The hard disk has run out free space.
increase free disk space, or initialize the hard disk.
An error occurred due to insufficient hard disk space.
and remove unnecessary documents from the mailbox.
The configured maximum mail size has been exceeded.
Decrease document pages.
Reduce [Scan Resolution].
Reduce [Scan Magnification].
When performing several scans, increased the [Image
Compression].
Have the System Administrator increase your
[Maximum Send E-mail Data Size].
During an inspection or maintenance request, a
transmission error occurred, and our Customer Support
Center could not be contacted.
sending an inspection or maintenance request again
after a short time.
If the error persists, contact our Customer Support
Center.
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