Page 1 DocuPrint C3290 FS User Guide...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Preface
Preface Preface Thank you for purchasing the DocuPrint C3290 FS. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer, copier, scanner, and facsimile functions. Please read this guide carefully before use to obtain the best performance of your printer.
Page 4: Table Of Contents
Contents Preface ................3 Types of Manuals .
Page 5 Contents Checking Status of Print Data ............2-11 Checking Status in Windows .
Page 6 Contents Setting Paper Types and Sizes ............5-8 Setting Paper Trays .
Page 7 Contents Scanning to a USB Connected Computer ..........7-5 Scanning to a Computer on a Network .
Page 8 Contents Solving Fax Problems ............. . 8-20 Problems Sending Faxes .
Page 9 Contents Maintenance Cleaning the Printer ..............11-2 Cleaning the Document Glass .
Page 10: Types Of Manuals
Provides step-by-step instructions on how to set up your printer. Features Setup Guide Describes the steps on how to enable the scan and fax features on your DocuPrint C3290 FS. Quick Reference Guide Provides information such as how to get ready to print, basic operating instructions (printing/copying/scanning/faxing), and troubleshooting tips.
Page 11: Using This Guide
Using This Guide Using This Guide Organization This guide is organized into the following chapters. The summary of each chapter is as follows: 1 Printer Information Describes the information you need to know to operate the printer safely, and printer specifications. 2 Printer Features Describes the main components of the printer, the Power Saver modes, and the software that allows you to see the status of the printer and print jobs.
Page 12 Using This Guide Conventions In this guide, personal computers and workstations are collectively called "computers". The following terms are used throughout this guide: Important : Important information that must be read and followed. Note : Additional information that merits emphasis. See also : References within this guide.
Page 13: Printer Information
Printer Information This chapter includes: ■ Safety Notes (P1-2) ■ Environment (P1-12) ■ Regulation (P1-13) Printer Specifications (P1-16) ■...
Page 14: Safety Notes
Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.
Page 15: Electrical Safety
Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. A damaged cord can cause fire or electric shocks. If the power cord is broken or insulated wires are exposed, ask your Fuji Xerox Customer Support Centre for a replacement. Using A damaged cord can cause fire or electric shocks.
Page 16 •The power cord is plugged firmly into a receptacle. •The plug is not excessively heated, rusted, or bent. •The plug and receptacle are free of dust. •The cord is not cracked or frayed. If you notice any unusual conditions, contact your Fuji Xerox Customer Support Centre.
Page 17: Machine Installation
Safety Notes Machine Installation Do not place this equipment where people might step on or trip over the power cord. Never locate the equipment; - Near radiator or any other heat source - Near volatile, flammable or combustible materials such as curtains - In a hot, humid, dusty or poorly ventilated environment - In a place receiving direct sunlight - Close to a cooker or humidifier that emits oily fumes or steam...
Page 18 Safety Notes Do not obstruct the ventilation openings. The machine has ventilation opening. Poor ventilation may cause overheat inside the machine and can lead a fire. Always locate the equipment in an area that has adequate ventilation, and space for servicing. See installation instructions for minimum dimensions.
Page 19 Safety Notes Do not incline the product more than 10 degrees. 10° 10° 10° 10° When the machine is installed, be sure to lock the caster stoppers. An unlocked machine may fall over or slide and cause injuries. Always locate the output unit inside the rack under the scanning unit. Others In order to use and maintain this product in a good performance and condition, make sure to use the product within the following environment:...
Page 20: Operational Safety
Safety Notes Operational Safety Any operator product maintenance procedures will be described in the customer documentation supplied with the product. Do not carry out any maintenance procedures on this product which are not described in the customer documentation. This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove.
Page 21 Do not apply excessive force to press a thick document against the platen glass when you make a copy of it. The glass may break. If the machine needs to be moved to a different location, contact a Fuji Xerox Service Representative or your authorized local representative or service support organization.
Page 22: Consumable
Safety Notes Consumable Store all consumables in accordance with the instructions given on the package or container. Do not use a vacuum cleaner for cleaning the spilled toner. Use a broom or a soaked cloth to clean any spills. Vacuumed toner inside the cleaner can ignite or explode by an electric spark of the cleaner and may cause an injury.
Page 23: Warning And Caution Labels
Safety Notes Warning and Caution Labels Be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating high voltage or temperature. This can cause an electric shock or burn. 1-11...
Page 24: Environment
Environment Environment Two-sided copying feature To reduce the volume of copy paper used, this product has a two-sided copying feature. You can copy two single-sided originals on both sides of a sheet of paper. You can also make single-sided copies. See "Printing on Both Sides of the Paper (P.5-21), Specifying 2-Sided Copies...
Page 25: Regulation
• Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this equipment not specifically approved by Fuji Xerox may void the user's authority to operate this equipment. Shielded interface cables must be used with this equipment to maintain compliance with CISPR Publ.
Page 26: Illegal Copies And Printouts
Illegal Copies and Printouts Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.
Page 27: About License
About License About License RSA BSAFE (For the Models Other than those Available in China) This product (network expansion card (optional)) includes RSA BSAFE encryption software from RSA Security Inc. JPEG Code Our printer software uses some of the codes defined by the Independent JPEG Group. 1-15...
Page 28: Printer Specifications
Printer Specifications Printer Specifications Physical Specifications ■ Width: 460 mm ■ Depth: 525 mm ■ Height: 730 mm Weight: 41 kg including consumable ■ Environmental Specifications 10°C to 32°C and a relative humidity range of 15 percent to 85 percent. Humidity should be 85 percent or below at 28°C, and temperature should be 32°C or below at 70 percent humidity.
Page 29: Electrical Specifications
Printer Specifications Electrical Specifications Electrical Specifications ■ 110-127 V~, 50/60 Hz, 9 A 220-240 V~, 50/60 Hz, 4.5 A ■ The power voltage differs depending on the printer specification. Check the data plate located on the back of the printer. Power Consumption ■...
Page 30: Performance Specifications
Printer Specifications Performance Specifications Resolution Maximum Resolution: 600 × 600 dpi Print Speed (Letter/ A4) 1-Sided Printing (ppm) 2-Sided Printing (ipm) Print Mode Color Black&White Color Black&White 600 dpi standard 20 / 20 31 / 30 14 / 14 21/21 600 dpi enhanced 20 / 20 31 / 30...
Page 31: Printer Features
Printer Features This chapter includes: ■ Main Components and Their Functions on page 2-2 ■ Printer Configurations on page 2-5 ■ Control Panel on page 2-6 Power Saver Modes on page 2-10 ■ ■ Checking Status of Print Data on page 2-11 ■...
Page 32: Main Components And Their Functions
Main Components and Their Functions Main Components and Their Functions This section includes: ■ Front View on page 2-2 Rear View on page 2-3 ■ ■ Internal View on page 2-4 ■ Scanner on page 2-4 Front View Front door A Control panel Output tray Power switch...
Page 33: Rear View
Main Components and Their Functions Rear View Power cord connector Fax line in USB port Optional memory slot Parallel port Connector for Network Expansion Card Telephone line out Network connector...
Page 34: Internal View
Main Components and Their Functions Internal View Fuser Duplex unit Print cartridge Transfer unit Button A for opening the front door Scanner Automatic document feed cover R Document guides Document feed tray Document glass Scan bar lock switch...
Page 35: Printer Configurations
Printer Configurations Printer Configurations Printer Configuration Features DocuPrint C3290 FS Memory Configuration* Printer:256MB Copy/Scan/Fax:128MB Resolutions (dpi) 600 x 600 x 1 bit Standard 600 x 600 x 4 bit Enhanced Ethernet Interface 10/100 Base-T Tray 1 (MPT) (150 Sheet) Standard...
Page 36: Control Panel
Control Panel Control Panel This section includes: ■ Control Panel Layout on page 2-6 Information Pages on page 2-9 ■ Wake Up Copy Job Status @:./ System Clear All E-mail PQRS WXYZ Stop Scan Color Mode Start B&W Redial/ Color Manual Dial Speed Dial Pause...
Page 37 Control Panel Copy Job Status @:./ System E-mail PQRS WXYZ Scan Color Mode B&W Redial/ Color Manual Dial Speed Dial Pause Job in Memory Copy E-mail Scan Speed Dial button Press to use the , and menus on the display screen. Press to access directories of group or individual fax telephone numbers.
Page 38 Control Panel Wake Up Clear All Stop Start Error Wake Up button This light is on in power saver mode. Push the button to exit power saver mode. Clear All button Press once to return to the default main menu. All job settings are reset to default. Stop button Cancels the current print job.
Page 39: Information Pages
Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Configuration Page To print the Configuration page to view current information about your printer, do the following: On the control panel, press the System button, select , and then press the OK Information Pages...
Page 40: Power Saver Modes
Power Saver Modes Power Saver Modes Power Saver Mode 1 (Printer) The printer is equipped with Power Saver Mode 1 to reduce power consumption when it is left idle. When no print data is received for 5 minutes (default), the printer will enter Power Saver Mode 1. The time range that can be specified for the printer to enter Power Saver Mode 1 is 5 to 60 minutes.
Page 41: Checking Status Of Print Data
Status Setting button: Displays the Status Setting screen and allows you to check the printer name, printer connection port, and printer status. For more information about SimpleMonitor, see the Help: From the Start menu, select Programs. Select Fuji Xerox SimpleMonitor for Asia-Pacific. Select SimpleMonitor. Select SimpleMonitor Help. See also:...
Page 42: Displaying Optional Accessory Configuration And Paper Tray Settings
Displaying Optional Accessory Configuration and Paper Tray Settings Displaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current information about your printer: On the control panel, press the System button, select Information Pages , and then press the OK button.
Page 43: Printer Management Software
Printer Management Software This chapter includes: ■ Print and Scan Drivers on page 3-2 ■ CentreWare Internet Services on page 3-2 ■ Address Book Editor on page 3-3 Express Scan Manager on page 3-3 ■ ■ SimpleMonitor Software on page 3-3 ■...
Page 44: Print And Scan Drivers
Print and Scan Drivers Print and Scan Drivers To access all of your printer’s features, install the print and scan drivers from the Software Pack CD-ROM. ■ Print drivers enable your computer and printer to communicate and provide access to your printer features.
Page 45: Address Book Editor
Address Book Editor Address Book Editor The Address Book Editor provides a convenient interface for modifying the printers address book entries. With it you can create: ■ Fax entries ■ Email entries ■ Server entries When you start the software, if the printer is connected via USB, the Address Book Editor reads the printer’s address book.
Page 46: Network Basics
Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 4-2 ■ Choosing a Connection Method on page 4-3 ■ Configuring the Network Address on page 4-6 Installing the Printer Drivers on page 4-10 ■ This chapter provides basic information about setting up and connecting to your printer.
Page 47: Overview Of Network Setup And Configuration
Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure the network: Connect the printer to the network using the recommended hardware and cables. Turn on the printer and the computer. Print the Configuration page and keep it for referencing network settings. For more information see Displaying Optional Accessory Configuration and Paper Tray Settings on page 2-12.
Page 48: Choosing A Connection Method
Connecting via Parallel on page 4-5 Connecting via Ethernet and USB You can connect your DocuPrint C3290 FS through Ethernet, USB, or both at the same time. The available features for each connection type are shown in the following table. Connection Type...
Page 49: Connecting Via Usb
Choosing a Connection Method Network Connection Depending on your particular setup, the following hardware and cabling is required for Ethernet. ■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required. ■ If you are connecting to one or more computers with an Ethernet hub, or cable or DSL router, two or more twisted-pair (category 5/RJ-45) cables are required.
Page 50: Connecting Via Parallel
Choosing a Connection Method Connecting via Parallel A parallel cable connection can also be used for connecting to one computer. This type of connection provides the slowest data speeds. Parallel connection requires a standard-to-high density parallel printer cable, (36-pin high-density 1284-C [male] to 36-pin low density 1284-B [male] cable), with a maximum length of three meters (10 feet).
Page 51: Configuring The Network Address
Configuring the Network Address Configuring the Network Address This section includes: ■ TCP/IP and IP Addresses on page 4-6 Automatically Setting the Printer’s IP Address on page 4-6 ■ ■ Dynamic Methods of Setting the Printer’s IP Address on page 4-6 ■...
Page 52 Configuring the Network Address Using the Control Panel To turn on/off either the DHCP or AutoIP protocol: On the control panel, press the System button. Select the menu, and then press the OK button. Admin Select the menu, and then press the OK button. Network Settings Select the menu, and then press the OK button.
Page 53: Manually Setting The Printer's Ip Address
Configuring the Network Address Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address.
Page 54 Configuring the Network Address Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.
Page 55: Installing The Printer Drivers
Mac OS X, Version 10.2 and Higher on page 4-11 Available Drivers To access special printing options, use a Fuji Xerox printer driver. Fuji Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Print Driver Source*...
Page 56: Windows 2000 Or Later
Confirm that the first drop-down menu is set to Bonjour (Rendezvous). Select the printer in the window. Select Fuji Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer model from the list of available devices.
Page 57 Click the Add button. Select USB from the drop-down menu. Select the printer in the window. Select Fuji Xerox from the manufacturers in the drop-down menu. Select the appropriate printer configuration from the list of available printers. Click the Add button.
Page 58 Installing the Printer Drivers Open the Printer Setup Utility. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder. Click the Add button. Select the Default Browser in the Printer Browser. Select the Bonjour printer in the list of available printers.
Page 59 Installing the Printer Drivers Enter the printer’s IP address in the Address field. Click the Add button. The printer is added to the list. 4-14...
Page 60: Printing Basics
Printing Basics This chapter includes: ■ Supported Paper and Media on page 5-2 ■ About Paper on page 5-6 ■ Setting Paper Types and Sizes on page 5-8 Loading Paper on page 5-9 ■ ■ Selecting Printing Options on page 5-15 ■...
Page 61: Supported Paper And Media
Using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failure. To use the printer at its best performance, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 62: Paper Usage Guidelines
Supported Paper and Media Paper Usage Guidelines The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: Envelopes and transparencies can be printed from Tray 1 (MPT) only. ■...
Page 63: Automatic Document Feeder Guidelines
Supported Paper and Media Automatic Document Feeder Guidelines The document feeder accommodates the following original sizes: ■ Width: 148 mm – 210 mm ■ Length: 215.9 mm – 355.6 mm The weight range includes 50 – 120 g/m Follow these guidelines when loading originals into the document feeder: ■...
Page 64: Paper That Can Damage Your Printer
Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■...
Page 65: About Paper
About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows: Tray 1 (MPT) Paper Size...
Page 66 About Paper Trays 2 and 3 Paper Size Letter (8.5 x 11”) Legal (8.5 x 14”) Executive (7.25 x 10.5”) Folio (8.5 x 13”) A4 (210 x 297 mm) A5 (148 x 210 mm) B5 JIS (182 x 257 mm) Custom: –...
Page 67: Setting Paper Types And Sizes
Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in Tray 2 or the 550-Sheet Feeder with Cabinet (optional), it is necessary to set the paper type on the control panel. When loading paper in Tray 1 (MPT), set the paper size and type on the control panel when printing. When MPT Mode has been set to Panel Specified (default) on the control panel, you can set the paper size and type on the control panel.
Page 68: Loading Paper
Loading Paper Loading Paper This section includes: ■ Loading Paper in Tray 1 (MPT) on page 5-9 ■ Loading Paper in Trays 2 and 3 on page 5-12 Loading Paper in Tray 1 (MPT) Use Tray 1 (MPT) for a wide range of media including: ■...
Page 69 Loading Paper Make sure of the following points to avoid any problems during printing: ■ Do not load different types of paper at the same time. ■ Use high quality paper for laser printers to print at high quality. See About Paper on page 5-6.
Page 70 Loading Paper Insert all media facedown and top edge first into Tray 1 (MPT). Note: Do not force the paper. Slide the width guides until they rest lightly against the edge of the paper stack. Note: Be careful not to bend the paper. If Tray 1 (MPT) is configured for DriverSpecified, configure the paper size and type in the print driver.
Page 71: Loading Paper In Trays 2 And 3
Loading Paper Loading Paper in Trays 2 and 3 Use Trays 2 and 3 for a wide range of media including: Plain paper ■ ■ Thin card stock ■ Thick card stock ■ Glossy paper Thick Glossy paper ■ ■ Labels See also: Printing on Specialty Media...
Page 72 Loading Paper Slide the width guides to the edge of the tray. The width guides should be fully extended. Note: When loading paper that is 210 mm (A4) wide, such as Letter-size or Legal-size paper, set the tab on the side of the tray to the (A4) position. Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size.
Page 73 Loading Paper Place the print media into the tray with the print side face-up. Note: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. Insert the tray into the printer, and push until it stops.
Page 74: Selecting Printing Options
Selecting Printing Options Selecting Printing Options This section includes: ■ Selecting Printing Preferences (Windows) on page 5-15 Selecting Options for an Individual Job (Windows) on page 5-16 ■ ■ Selecting Options for an Individual Job (Macintosh) on page 5-18 Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job.
Page 75: Selecting Options For An Individual Job (Windows)
With the desired document or graphic open in your application, access the Print dialog box. Select the DocuPrint C3290 FS and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
Page 76 Selecting Printing Options See the following table for specific PCL printing options: PCL Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab Job Type ■ Windows 2000, Document size, paper type, and tray selection ■...
Page 77: Selecting Options For An Individual Job (Macintosh)
Selecting Printing Options See the following table for specific PostScript printing options: PostScript Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab Job Type ■ Windows 2000, Document size, paper type, and tray selection ■...
Page 78 Selecting Printing Options See the following table for specific printing options: Macintosh PostScript Driver Settings Operating System Driver Drop-Down Title Printing Options Mac OS X, Version 10.4 Copies & Pages Copies ■ Pages ■ Layout Pages per sheet ■ Layout direction ■...
Page 79 Selecting Printing Options Macintosh PostScript Driver Settings Operating System Driver Drop-Down Title Printing Options Mac OS X, Version 10.2 Copies & Pages Copies ■ and 10.3 Pages ■ Layout Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■...
Page 80: Printing On Both Sides Of The Paper
Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes: ■ Automatic 2-Sided Printing Guidelines on page 5-21 Binding Edge Options on page 5-22 ■ ■ Selecting 2-Sided Printing on page 5-22 Automatic 2-Sided Printing Guidelines Before printing a 2-sided document, verify that the paper is a supported size for the tray.
Page 81: Binding Edge Options
Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.
Page 82: Printing On Specialty Media
Transparencies can only be printed from Tray 1 (MPT). They should be printed on one side only. For best results, use only recommended Fuji Xerox transparencies. To order paper, transparencies, or other specialty media, contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 83 Printing on Specialty Media Loading Transparencies Note: Transparencies with a white frame and full-color transparencies cannot be used. After carefully fanning a small stack of transparencies, load them into Tray 1 (MPT) with the side to be printed facing down. Load no more than 25 transparencies at a time. Slide the paper guides to the size of the transparencies.
Page 84 Printing on Specialty Media Using the PostScript Driver To print on transparencies using the PostScript print driver, display the Paper/Output tab. From the File menu, select Print. Select this printer as the printer to be used and click Preferences to display the Properties dialog box. Select the Paper/Output tab.
Page 85: Printing Envelopes
Printing on Specialty Media Printing Envelopes Envelopes can be printed only from Tray 1 (MPT). Guidelines ■ Use only paper envelopes specified in the Supported Paper Sizes and Weights table. Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.
Page 86 Printing on Specialty Media Loading Envelopes To load envelopes, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time. The following explains how to load envelopes in Tray 1 (MPT) using Monarch as an example.
Page 87 Printing on Specialty Media Printing on Envelopes When MPT Mode is set to Panel Specified, you need to set the paper type and size settings for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 5-8.
Page 88: Printing Labels
Printing on Specialty Media Printing Labels Labels can be printed from all trays. To order paper, transparencies, or other specialty media, contact Fuji Xerox local Representative Office or Authorised Dealers. See also: About Paper on page 5-6 Guidelines ■ Do not use vinyl labels.
Page 89 Printing on Specialty Media Open the paper guides. Fan the labels to release sheets that are stuck together. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets. ■ Place the side to be printed facedown with the top of the sheets entering first. ■...
Page 90 Printing on Specialty Media Printing Labels from Trays 2 and 3 Pull the tray out of the printer. If necessary, open the paper guides: ■ Squeeze the tab on the length guide, and then slide it back. The guide clicks into place. ■...
Page 91 Printing on Specialty Media Insert the label sheets into the tray. Place the side to be printed faceup with the top of the page toward the front of the printer. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams.
Page 92 Printing on Specialty Media Insert the tray into the tray slot, and push the tray completely into the printer. On the control panel, select the paper type: Press the System button. Select , and then press the OK button. Tray Settings Select , and then press the OK button.
Page 93: Printing Glossy Paper
Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray. It can be printed on both sides. To order paper, transparencies, or other specialty media, contact Fuji Xerox local Representative Office or Authorised Dealers. Guidelines ■...
Page 94 Printing on Specialty Media ■ Place the side to be printed facedown. ■ Do not load more than 25 sheets. In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the paper tray. If the printer is set to Panel Specified, the control panel asks for media type and size.
Page 95 Printing on Specialty Media ■ Slide the side guides outward. Fan the paper to release sheets that are stuck together. 5-36...
Page 96 Printing on Specialty Media Insert the paper into the tray. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustration indicates the maximum fill line for transparencies, labels, and glossy paper.
Page 97 Printing on Specialty Media Insert the tray into the tray slot, and push the tray completely into the printer. On the control panel, select the glossy paper type: Press the System button. Select , and then press the OK button. Tray Settings Select , and then press the OK button.
Page 98: Printing Custom Size Or Long Paper
Printing Custom Size or Long Paper Printing Custom Size or Long Paper This section explains how to print on custom size paper, such as long paper using the PCL print driver. Custom size paper can be loaded in each tray. The way to load custom size paper in the paper tray is the same as the one to load standard size paper.
Page 99: Printing On Custom Size Paper
Printing Custom Size or Long Paper Using the PostScript Driver On the PostScript print driver, set the custom size in the Custom Paper Size dialog box. This section explains the procedure using Windows XP as an example. From the Start menu, select Settings, click Printers and Faxes, and then display the properties of the printer to be used.
Page 100 Printing Custom Size or Long Paper Specify the length of the short edge and long edge under Setting For. You can specify the values either by entering them directly or using the Up Arrow and Down Arrow buttons. The length of the short edge cannot be longer than the long edge, even if it is within the specified range.
Page 101: Printing Confidential Document - Secure Print
Printing Confidential Document - Secure Print Printing Confidential Document - Secure Print About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the control panel. You can also store the print data in the printer without attaching a password.
Page 102 Printing Confidential Document - Secure Print If you want the printer to automatically name the document using the application's document name, in the Retrieve Document Name field, select Auto Retrieve. Click OK twice to accept the Secure Print settings and to send the job. On the Print dialog box click the Print button to send the job to the printer.
Page 103: Print After Checking Printing Result - Proof Print
Print After Checking Printing Result - Proof Print Print After Checking Printing Result - Proof Print About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel.
Page 104 Print After Checking Printing Result - Proof Print Printing from the Control Panel To print and delete data stored in the printer by Proof Print: On the control panel, press the Job Status button to display the Walk-Up Features menu. Select , and then press the OK button.
Page 105: Copying
Copying This chapter includes: ■ Basic Copying on page 6-2 ■ Adjusting Copying Options on page 6-3...
Page 106: Basic Copying
Basic Copying Basic Copying Use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the Clear All button once.
Page 107: Adjusting Copying Options
Adjusting Copying Options Adjusting Copying Options This section includes: ■ Basic Settings on page 6-3 Image Adjustments on page 6-6 ■ ■ Image Placement Adjustments on page 6-9 ■ Output Adjustments on page 6-12 Basic Settings You can change the following basic settings when making copies: Selecting Color or Black&White Copies on page 6-3 ■...
Page 108 Adjusting Copying Options Selecting a Tray to Use for Copies In some cases, you may want to make copies on letterhead, colored paper, or transparencies. After loading the special paper in a tray, select the tray to use for your copies. To select the tray for copying special paper: On the control panel, press the Copy button.
Page 109 Adjusting Copying Options Specifying 2-Sided Copies 2-sided copies can be created when copying originals. Your printer must be configured with a duplex unit to create 2-sided copies. To make a 2-sided copy: On the control panel, press the Copy button. Select , and then press the OK button.
Page 110: Image Adjustments
Adjusting Copying Options Image Adjustments You can change the following image adjustment settings: Reducing or Enlarging the Image on page 6-6 ■ ■ Making the Image Lighter or Darker on page 6-6 ■ Adjusting the Sharpness on page 6-7 ■ Adjusting the Color Saturation on page 6-7 Setting Auto Exposure...
Page 111 Adjusting Copying Options Adjusting the Sharpness To adjust the sharpness of the copied image: On the control panel, press the Copy button. Select , and then press the OK button. Sharpness Select the sharpness setting (Sharper, Normal, or Softer), and then press the OK button. Adjusting the Color Saturation To deepen or lighten the overall color levels of your copies: On the control panel, press the Copy button.
Page 112 Adjusting Copying Options Setting Auto Exposure Papers that are “less-white”, newsprint or ivory colored for example, can cause the printer to put toner on the page so that the printed output has a background that matches the original. The Auto Exposure setting removes the light or close to white color and only the image itself is printed.
Page 113: Image Placement Adjustments
Adjusting Copying Options Image Placement Adjustments You can change the following image placement adjustment settings: ■ Printing Multiple Images on a Sheet (N-Up) on page 6-9 Printing Posters on page 6-9 ■ ■ Repeating Images on a Sheet on page 6-10 ■...
Page 114 Adjusting Copying Options Repeating Images on a Sheet Note: The automatic document feeder cannot be used for this feature. You can have several copies of one original image copied onto one side of a sheet of paper. This is useful when you want to make multiple copies of a small image.
Page 115 Adjusting Copying Options Setting the Copy Margins You can set the copy margins and enable the margin settings for all copies, or you can enable them for individual copy jobs only. Setting the Margins On the control panel, press the System button. Select Default Settings , and then press the OK button.
Page 116: Output Adjustments
Adjusting Copying Options Output Adjustments You can change the following output adjustment settings: Collating Copies on page 6-12 ■ ■ Output Quality on page 6-12 Collating Copies When you make several copies of a multi-page document, you can collate the output. For example, if you are making three single-sided copies of a six-page document, the copies are printed in this order when you select collated: 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6...
Page 117: Scanning
Scanning This chapter includes: ■ Installing the Scan Driver on page 7-3 ■ Loading Documents for Scanning on page 7-4 ■ Scanning to a USB Connected Computer on page 7-5 Scanning to a Computer on a Network on page 7-6 ■...
Page 118: Scanning Overview
Scanning Overview Scanning Overview You can connect your DocuPrint C3290 FS through Ethernet, USB, or both at the same time. The available features for each connection type are shown in the following table. Connection Type Available Scanning Features When connected via USB you can: Scan an image into an application.
Page 119: Installing The Scan Driver
Installing the Scan Driver Installing the Scan Driver If you plan to import scanned images directly into an application (such as Photoshop or Word), or scan images directly to your computer, you must install the scan driver. To install the scan driver from the Software Pack CD-ROM: Insert the CD-ROM into your computer’s CD-ROM drive.
Page 120: Loading Documents For Scanning
Loading Documents for Scanning Loading Documents for Scanning Position the original document to be scanned as shown below. Document Feeder Document Glass Insert originals faceup with the top of the page Lift the document feeder or the document glass cover, entering the feeder first.
Page 121: Scanning To A Usb Connected Computer
Press the OK button. Press the Start button. A DocuPrint C3290 FS dialog box will appear on your computer asking you which application to launch to manage the scanned file. Select DocuPrint C3290 FS Express Scan Manager, and then click OK.
Page 122: Scanning To A Computer On A Network
Scanning to a Computer on a Network Scanning to a Computer on a Network This section includes: ■ Setting Up Scanning to a Computer on page 7-6 ■ Scanning to a Computer on a Network on page 7-10 Note: These same procedures can be used to scan to a folder on a network drive. Setting Up Scanning to a Computer Before using the printer as a scanner on a network, you must do the following: ■...
Page 123 Scanning to a Computer on a Network Creating a Shared Folder on a Macintosh To share a folder: Open System Preferences. Click the Sharing icon. Enable Windows Sharing. Click the Enable Accounts button, and then enable your account. Follow the onscreen prompts for entering your password. Click Done.
Page 124 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. For Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor. In the left-pane of the Address Book Editor, right-click the Server icon and then select New.
Page 125 Scanning to a Computer on a Network For Macintosh: Open the Applications folder, and then select Fuji Xerox/DocuPrint C3290 FS/Address Book Editor. In the left-hand pane of the Address Book Editor, double-click the Server icon. The Server Address dialog box opens.
Page 126: Scanning To A Computer On A Network
Scanning to a Computer on a Network Scanning to a Computer on a Network If you haven’t created a shared folder and an address for the printer to use, see Setting Up Scanning to a Computer on page 7-6. To scan to a computer on a network: On the control panel, click the Scan button.
Page 127: Scanning To Email
Scanning to Email Scanning to Email This section includes: ■ Setting Up the SMTP Server on page 7-11 ■ Using CentreWare IS to Create an Address on page 7-11 ■ Scanning to Email on page 7-12 Setting Up the SMTP Server To use the scan to email feature you first need to set up your SMTP server information.
Page 128: Scanning To Email
Scanning to Email Scanning to Email To scan to email: On the printer’s control panel, click the E-mail button. Select , and then press the OK button. Email to Choose the method for selecting the recipient: ■ To manually enter the email address, select , and then press the OK button.
Page 129: Scanning To A Ftp Server
Scanning to a FTP Server Scanning to a FTP Server The printer can scan an image, and then send it to an FTP server using FTP. Creating an Address for the Scanner Before scanning, you must create an address for your printer to scan to. There are two ways to create the address: ■...
Page 130: Scanning To A Ftp Server
Note: To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor. Macintosh: Open the Applications folder, and then select Fuji Xerox/DocuPrint C3290 FS/Address Book Editor.
Page 131: Scanning Images Into An Application
Scanning Images into an Application Scanning Images into an Application You can import images directly from the scanner into Windows or Macintosh applications on your computer. Note: The printer must be connected to the computer with a USB cable. Scanning an Image into a Windows Application (TWAIN) To import images into an application on Windows 2000, Windows XP, Windows Server 2003, and Windows Vista: Open the file in which you want to place the image.
Page 132: Using The Wia Image Manager In A Windows Application
Scanning Images into an Application Using the WIA Image Manager in a Windows Application You can scan and import images into an application using the WIA Image Manager on Windows XP and Windows Server 2003. Note: The printer must be connected to the computer with a USB cable. To import scanned images into an application: Open the file in which you want to place the image.
Page 133: Scanning An Image Into A Mac Os X Application
Scanning Images into an Application Scanning an Image into a Mac OS X Application Note: The printer must be connected to the computer with a USB cable. To import images into an application: Open the file you want to place the image in. Select the application’s menu item to acquire the image.
Page 134: Adjusting Scanning Options
Adjusting Scanning Options Adjusting Scanning Options This section includes: ■ Adjusting the Default Scan Settings on page 7-18 ■ Changing the Scan Settings for an Individual Job on page 7-21 Adjusting the Default Scan Settings This section includes: Setting the Color Mode on page 7-18 ■...
Page 135 Adjusting Scanning Options Setting the Scan Resolution You may want to change the scan resolution depending on the way you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size.
Page 136 Adjusting Scanning Options Setting the Original Size To specify the size of the original: Press the System button. Select , and then press the OK button. Default Settings Select , and then press the OK button. Scan Defaults Select , and then press the OK button. Document Size Select a specific paper size to determine the area to be scanned, and then press the OK button.
Page 137: Changing The Scan Settings For An Individual Job
Adjusting Scanning Options Changing the Scan Settings for an Individual Job To temporarily change a scan setting when emailing the scanned image: Press the E-mail button. Press the Down Arrow or the Up Arrow button to scroll through the menu of settings. Change the selected setting, and then press the OK button.
Page 138: Faxing
Faxing This chapter includes: ■ Fax Setup on page 8-2 ■ Basic Faxing on page 8-4 ■ Using the Address Book When Faxing on page 8-6 Selecting Fax Options for Single Jobs on page 8-12 ■ ■ Fax Configuration on page 8-15 ■...
Page 139: Fax Setup
Fax Setup Fax Setup Before faxing, you need only to ensure that the telephone line is plugged in, and set a country code and telephone number for the printer. To prepare the printer for faxing: If necessary, plug the telephone line from the wall into the FAX connector on the rear panel of the printer.
Page 140 Fax Setup On the printer’s control panel, press the System button, and then select Admin Menu Fax Settings , and then press the OK button. Country Press the Up Arrow or Down Arrow button to select the country you are in, and then press the OK button.
Page 141: Basic Faxing
Basic Faxing Basic Faxing This section includes: ■ Sending a Fax from the Printer on page 8-4 ■ Sending a Fax from Your Computer on page 8-5 Note: Before faxing you must set the country code and fax number for the printer. See Fax Setup page 8-2.
Page 142: Sending A Fax From Your Computer
To send a fax from a Windows 2000, Windows XP, Windows Server 2003, or Windows Vista application: Access the application’s Print dialog box, select your DocuPrint C3290 FS, and then click the Properties button to open the printer driver. In some applications, the Properties button may instead be the Preferences button.
Page 143: Using The Address Book When Faxing
Using the Address Book When Faxing Using the Address Book When Faxing You can create and save fax information for individuals or groups to whom you often send faxes. This saves time so that you can quickly select saved names and numbers without having to re-enter them each time you want to send a fax.
Page 144 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.
Page 145: Faxing To A Group
Using the Address Book When Faxing Use the Up Arrow and Down Arrow to scroll through the address book list, and then press the Forward Arrow button to select the recipient. Note: ■ You can select more than one recipient. The selected name in Step 4 can be either added or deleted as a recipient.
Page 146 Using Address Book Editor to Create a Group To create a fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.
Page 147 Editing Group Entries with the Address Book Editor To edit an existing fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.
Page 148 Using the Address Book When Faxing Faxing to an Address Book Group To fax to a group: On the control panel, press the Fax button. Select , and then press the Forward Arrow button. Fax to Select , and then press the Forward Arrow button. Group Dial Press the Up Arrow or Down Arrow to scroll through the address book list, and then press the Forward Arrow button to select the group.
Page 149: Selecting Fax Options For Single Jobs
Selecting Fax Options for Single Jobs Selecting Fax Options for Single Jobs This section includes: ■ Setting the Fax Resolution on page 8-12 Selecting the Original Type on page 8-12 ■ ■ Making the Image Lighter or Darker on page 8-13 ■...
Page 150: Making The Image Lighter Or Darker
When the Document Glass is used for Color Fax, only one page can be scanned for one job. ■ Color Fax may not work properly if the receiving or sending end is not DocuPrint C3290 FS. ■ Even if a communication error occurs during Color Fax transmission, the printer will not retry transmission.
Page 151 Selecting Fax Options for Single Jobs Press the OK button. Note: Changing the Color Fax setting requires that the printer be turned off and then on again. When faxing, press the Color Mode button to switch between Black&White mode and Color mode. Note: The factory default for Color Fax is Off.
Page 152: Changing The Default Fax Job Settings
Changing the Default Fax Job Settings Changing the Default Fax Job Settings To change the default fax settings: Press the System button. Select , and then press the OK button. Default Settings Select , and then press the OK button. Fax Defaults Press the Up Arrow or Down Arrow button to select the setting you want to change.
Page 153: Managing Fax Functions
Managing Fax Functions Managing Fax Functions This section includes: ■ Printing Transmission Reports on page 8-16 ■ Enabling or Disabling Secure Faxes on page 8-16 Limiting Access to Fax and Scan Operations on page 8-18 ■ ■ Limiting Who Can Send Faxes to the Printer on page 8-18 ■...
Page 154 Managing Fax Functions On the control panel, press the System button. Select , and then press the OK button. Admin Menu Select Secure Settings , and then press the OK button. Select , and then press the OK button twice. Panel Lock Select , and then press the OK button.
Page 155: Limiting Access To Fax And Scan Operations
Managing Fax Functions Limiting Access to Fax and Scan Operations Enabling the Scan/Fax Lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning. To enable or disable Scan/Fax Lock: On the control panel, press the System button. Select Admin Menu , and then press the OK button.
Page 156: Printing Fax Reports
Managing Fax Functions Printing Fax Reports Several fax reports are available to provide information about faxing activities, directories, and pending jobs. The Speed Dial report and the Address Book report display information about fax numbers, individual, or group recipients. The Fax Activity report provides information about completed fax jobs. The Fax Pending report provides a list of faxes waiting to be sent.
Page 157: Solving Fax Problems
Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative.
Page 158: Problems Sending Faxes
Solving Fax Problems Problems Sending Faxes Symptom Cause Solution The document is not scanned. The document is too thick, too thin, Use the original glass to send the or too small. fax. The document is scanned at an The document guides are not Slide the document guides to fit the angle.
Page 159: Problems Receiving Faxes
Solving Fax Problems Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the machine can make telephone connection or with the clean copies. If it can, have the caller caller’s fax machine.
Page 160: Using The Control Panel Menus And Keypad
Using the Control Panel Menus and Keypad This chapter includes: ■ Control Panel Menus on page 9-2 ■ Description of Menu Items on page 9-4 ■ Entering Text on the Control Panel on page 9-20...
Page 161: Control Panel Menus
Control Panel Menus Control Panel Menus This section includes: ■ Menu Configuration on page 9-2 ■ Changing Menu Settings on page 9-3 Menu Configuration The menus that can be accessed by pressing the System button on the control panel are as follows: ■...
Page 162: Changing Menu Settings
Control Panel Menus Changing Menu Settings Changing the Power Saver Time In this example, you set the transitional time to the Power Saver Mode. For more information on the power saver modes, see Power Saver Modes on page 2-10. To display the screen, press the System button on the control panel.
Page 163: Description Of Menu Items
Description of Menu Items Description of Menu Items This section includes: ■ Default Settings on page 9-4 ■ Tray Settings on page 9-6 Information Pages on page 9-7 ■ ■ Billing Meters on page 9-8 ■ Admin Menu on page 9-8 ■...
Page 164 Description of Menu Items Scan Defaults Menu ■ Scan to Network: Selects the scan destination. ■ File Format: Selects the file type of the scanned image. ■ Color: Selects the color mode, either color or black-and-white. Resolution: Selects the scan resolution. ■...
Page 165: Tray Settings
Description of Menu Items Tray Settings There are three submenus under the Tray Settings menu: Tray 1 (MPT), Tray 2, and Tray 3. You can set paper size and paper type for each tray under these menus. (Display Pop-up and MPT Mode can only be set for Tray 1 (MPT).) Tray 3 is displayed only when the optional sheet feeder is installed.
Page 166: Information Pages
Description of Menu Items Information Pages Prints various types of reports and lists. For the procedure for printing information pages, refer to Printing Information Pages on page 9-7. ■ Configuration: Prints status of the printer, such as hardware configuration and network information. Print this report to check whether optional accessories have been correctly installed.
Page 167: Billing Meters
Description of Menu Items Billing Meters Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes. ■ Total Impression: Displays the total number of pages printed. ■ Color Impression: Displays the total number of pages printed in color. ■...
Page 168 Description of Menu Items PCL Settings ■ Paper Supply: Specifies the paper tray to be used for printing. ■ Auto (default): The tray is selected automatically when print data is sent. ■ Tray 1 (MPT) Tray 2 ■ ■ Tray 3 ■...
Page 169 Description of Menu Items PostScript Settings ■ PS Error Report: Specifies whether an error report is printed when a PostScript error occurs. ■ PS Job Time-Out: Specifies the maximum execution time for a PostScript job to complete. If the job exceeds the specified number of minutes, a PostScript error occurs.
Page 170 Description of Menu Items ■ IP Address, Network Mask, and Gateway Address: These items are used to check the addresses that have been obtained automatically or to specify addresses manually. Enter the address in the format of xxx.xxx.xxx.xxx. You can specify values in the range of 0 to 255 for xxx. To set addresses manually, set Get IP Address to Panel.
Page 171 Description of Menu Items Parallel Settings Specifies the settings for the parallel interface. Note: You need to restart the printer to activate the new settings. After changing the settings, turn off the printer and then turn it on again. Specifies if the ECP communication mode of the parallel interface is enabled or disabled. Adobe Protocol Use Adobe Protocol menu to specify PostScript communication protocol for the parallel interface.
Page 172 Description of Menu Items ■ TEL Mode: Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external phone and then pressing the remote receive code, or by setting OnHook to On (you can hear voice or fax tones from the remote machine) and then pressing Start.
Page 173 Description of Menu Items ■ DRPD Pattern: Specifies a distinctive ring pattern for use with DRPD service. DRPD Patterns are specified by your telephone company. The patterns provided with your multifunction printer are shown below: Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 6180mfp-060...
Page 174 Description of Menu Items ■ Extel Hook Thresh: Specifies the threshold value for the external telephone. Country: Specifies the country where the printer is used. ■ Note: Country must be set before faxes can be sent. ■ Fwd. Error Print: To print the documents failed to transfer when Fwd. Set Print is set to Off. ■...
Page 175 Description of Menu Items ■ Time-Out: You can cancel a printing process when it goes beyond a set time period. Set the time until the print job is canceled. When this timeout expires, the print job is canceled. ■ On: 5 sec. to 300 sec. (default: 30 sec.): Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job.
Page 176 Description of Menu Items ■ Banner Sheet: Specifies the settings for the banner sheet. ■ Insert Position (default: Off): Selects the position to output the banner sheet from: Off, Front, Back, and Front & Back. When Off is selected, the banner sheet is not printed. Specify Tray (default: Tray 1 (MPT)): Specifies the tray from which the banner sheet is output: ■...
Page 177 Description of Menu Items Maintenance Use this menu to initialize the NVM, to configure security setting, or to adjust the configurations for each type of paper. ■ Auto Regi Adjust: Adjusts the color registration automatically. Selecting On adjusts the color registration automatically.
Page 178: Panel Language
Description of Menu Items Admin Reports Use this menu to print various types of reports and lists regarding printer usage. ■ Speed Dial: Prints a report of the speed dial numbers. ■ Address Book: Prints a report of the address book email addresses. ■...
Page 179: Entering Text On The Control Panel
Entering Text on the Control Panel Entering Text on the Control Panel When programming the recipient name, letters, accented characters, numbers and symbols can be entered much like using your cell phone keypad. Correcting Text ■ To erase all entered text, press and hold down the Cancel button. ■...
Page 180: Troubleshooting
Troubleshooting This chapter includes: ■ Paper Jams on page 10-2 ■ Print Quality on page 10-18 ■ Problems With the Printer on page 10-26 Control Panel Error Messages on page 10-30 ■ ■ Getting Help on page 10-38 10-1...
Page 181: Paper Jams
When removing jammed paper, do not try to remove paper or paper piece deep inside the machine. Also, do not try to remove paper wrapped around the heat roller. It can cause injury or burn. Switch off the machine immediately and contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 182: Paper Jams In Tray 1 (Mpt)
Paper Jams Paper Jams in Tray 1 (MPT) Follow this procedure to remove paper jammed in Tray 1 (MPT). Pull the jammed paper out of Tray 1 (MPT), and remove any remaining paper from the tray. Close Tray 1 (MPT). Push up the button and open the front cover.
Page 183 Paper Jams Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. Important: Prolonged exposure to light may damage the print cartridge. Close the front cover. Remove the tray from the printer. 10-4...
Page 184 Paper Jams Carefully pull out any jammed paper remaining inside the printer. Insert the tray into the printer and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Page 185: Paper Jams In The Paper Tray
Paper Jams Paper Jams in the Paper Tray Use the following procedure to remove paper jammed in the paper tray. Gently remove the tray from the printer. Remove all the jammed and/or creased paper from the tray. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. 10-6...
Page 186 Paper Jams Press the release button and open the front cover. Remove any scraps of paper remaining inside the printer. Important: ■ Prolonged exposure to light may damage the print cartridge. ■ Fuser is hot. Do not touch areas with labels indicating high temperature and the surrounding areas. Otherwise, you can get burnt.
Page 187 Paper Jams Insert the tray into the printer, and push until it stops. Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 10-8...
Page 188: Paper Jams At The Automatic Document Feeder
Paper Jams Paper Jams at the Automatic Document Feeder Note: Paper jams at the ADF can happen if the document feed tray is overfilled. Fill the document feed tray only up to the MAX line indicated on the tray. Use the following procedure to remove paper jammed at the ADF. Remove all paper from the document feed tray.
Page 189 Paper Jams If the paper jam is in the paper feed area, remove the paper by carefully pulling it up. If the paper jam is at the paper exit area, turn the dial to remove the paper. Open the document cover, gently remove any jammed paper. 10-10...
Page 190: Paper Jams At The Fuser
Paper Jams Paper Jams at the Fuser Press the button and open the front cover. Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Important: Fuser is hot.
Page 191 Paper Jams Open the cover of the fuser and remove the jammed paper. Close the fuser cover and press down both levers. Close the front cover. 10-12...
Page 192: Paper Jams At The Duplex Unit
Paper Jams Paper Jams at the Duplex Unit Push the button and open the front cover. Important: Fuser is hot. Do not touch areas with labels indicating high temperature and the surrounding areas. Otherwise, you can get burnt. Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step.
Page 193 Paper Jams Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. Close the transfer belt unit. 10-14...
Page 194: Paper Jams In The Optional Sheet Feeder
Paper Jams Close the front cover. Paper Jams in the Optional Sheet Feeder Open the trays until you find the jammed paper. Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.
Page 195 Paper Jams Remove all jammed and/or creased paper from the tray. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. Push the button and open the front cover. Confirm that there are no scraps of paper remaining inside the printer.
Page 196: When Long Paper Jams
Important: If it is difficult to open the front cover, do not force it. Turn the power off immediately. For assistance, contact Fuji Xerox local Representative Office or Authorised Dealers. 10-17...
Page 197: Print Quality
When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 198 Print Quality Symptom Reason/Action Stray black dots or white The paper is outside the recommended specification range. areas (drop outs) Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See About Paper on page 5-6.
Page 199 Condensation inside the printer causes partial blanks or creased paper. Turn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problems still occurs, contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 200 Print Quality Symptom Reason/Action Vertical blanks The laser is being blocked. Remove the print cartridges and clean all debris from the laser len(s) with a lint free cloth. The transfer unit, or fuser, is old or damaged. Check the condition of the transfer unit and fuser, and replace as necessary. The print cartridges are not genuine print cartridges.
Page 201: Copy-Quality Problems
When the copy quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact Fuji Xerox local Representative Office or Authorised Dealers.
Page 202: Color Registration
Print Quality Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment. Note: An automatic color registration adjustment is performed every time a new print cartridge is installed.
Page 203 Print Quality Determining Values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. When “0” is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not “0”, follow the procedure outlined in “Entering Values”.
Page 204 Print Quality Enabling/Disabling Automatic Color Registration Use the following procedure to enable/disable automatic color registration when a new print cartridge is installed. Press the System button to display the screen. Setup Press the Up Arrow or Down Arrow button until appears, and then press the OK Admin Menu button.
Page 205: Problems With The Printer
Problems With the Printer Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Print Quality on page 10-18. WARNING: This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove.
Page 206 An error that you cannot correct by yourself has occurred. Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. Contact Fuji Xerox local Representative Office or Authorised Dealers. Light of the Ready There are jobs remaining in the printer.
Page 207 The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Contact Fuji Xerox local Representative Office or Authorised Dealers. 10-28...
Page 208: Enabling Options
Problems With the Printer Enabling Options If your options are not working, do the following to enable the options: Using the PostScript Driver Select Start, select Settings, and then select Printers and Faxes. Right-click on the printer and select Properties. Click the Device Settings tab.
Page 209: Control Panel Error Messages
Control Panel Error Messages Control Panel Error Messages This section describes the messages displayed on the control panel. Messages About Supplies Message Condition/Reason/Action Fuser Error Time to replace the fuser. Replace the old fuser with a new one. Error 010-351 Fuser CRUM Error The fuser is not installed correctly or is not working correctly due to damage or malfunction.
Page 210 Control Panel Error Messages Message Condition/Reason/Action Replace XXXX The print cartridge has become empty. Replace the old print cartridge with a new one. Print Cartridge Empty XXXX Print Cartridge Replace Time to replace the transfer unit. Replace the old transfer unit with a new one. Transfer Unit XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), or fuser.
Page 211: Messages About The Printer And Other Items
The front cover is open. Close the front cover. Close Door A Fan Motor Error An error has occurred with the fan. Restart the printer. If the error continues, contact Fuji Xerox local Error 042-3NN Representative Office or Authorised Dealers. Restart Printer Fuser Error A fuser error has occurred.
Page 212 Representative Office or Authorised Dealers. Error Code:xx Restart Printer MCU NVRAM Error A NVRAM error has occurred. Restart the printer, and if the problem persists contact Fuji Xerox local 041-340 Representative Office or Authorised Dealers. Address: xxxx Data: xx Restart Printer Jam at Duplexer Paper is jammed inside the printer.
Page 213 Installed Error 193-700 XXX Error Error NNN-NNN relates to printer problems. Turn the printer off and then on. If the error continues, contact Fuji Xerox Error NNN-NNN local Representative Office or Authorised Dealers. Restart Printer Restart Printer Error 116-NNN relates to printer problems.
Page 214 Control Panel Error Messages Message Condition/Reason/Action Scanner Lamp Error The scan bar lock switch is set to the locked position. Set the scan bar lock switch to the unlocked position, and then turn the Error 062-371 printer off and then on. Restart Printer Note: When the printer tries to activate the scan bar when it is locked, it...
Page 215: Network Related Errors
Control Panel Error Messages Network Related Errors Message Condition/Reason/Action Email Error The SMTP server was not found. Use CWIS to verify that the address for the server is correct. Invalid SMTP Server Error 016-503 Press OK The POP3 server was not found. Email Error Use CWIS to verify that the address for the server is correct.
Page 216 Attempt the operation again. Consult your system administrator if the Error 016-766 operation fails again. Press OK Scan Error A fatal error occurred. Restart the printer. If the error occurs again, contact Fuji Xerox local Error 116-396 116-987 Representative Office or Authorised Dealers. Restart Printer 10-37...
Page 217: Getting Help
Obtaining the Product Information on page 10-39 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
Page 218: Obtaining The Product Information
In your print driver's Properties dialog box, click Detailed Settings tab and then About. Click Fuji Xerox Web Site. Your web browser launches and our web site is displayed. Follow the instructions on the web site and download an appropriate print driver.
Page 219: Maintenance
Maintenance This chapter includes: ■ Cleaning the Printer on page 11-2 ■ Ordering Supplies on page 11-3 ■ Managing the Printer on page 11-5 Checking Page Counts on page 11-9 ■ ■ Moving the Printer on page 11-10 11-1...
Page 220: Cleaning The Printer
Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: Before cleaning this product, ensure to switch off and unplug the product from the electrical outlet.
Page 221: Ordering Supplies
Ordering Supplies Ordering Supplies This section includes: ■ Consumables on page 11-3 Routine Maintenance Items on page 11-3 ■ ■ When to Order Supplies on page 11-4 ■ Recycling Supplies on page 11-4 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions.
Page 222: When To Order Supplies
The control panel displays an error message when the supply must be replaced. To order supplies, contact Fuji Xerox local Representative Office or Authorised Dealers. Important: This printer is designed to provide the most stable performance and print quality when used with the genuine consumable.
Page 223: Managing The Printer
Managing the Printer Managing the Printer This section includes: ■ Checking or Managing the Printer with CentreWare IS on page 11-5 ■ Checking Printer Status with SimpleMonitor (Windows) on page 11-6 Checking Printer Status Through E-mail on page 11-6 ■ Checking or Managing the Printer with CentreWare IS When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.
Page 224: Checking Printer Status With Simplemonitor (Windows)
Checking Printer Status with SimpleMonitor (Windows) SimpleMonitor is a tool that is installed with your Fuji Xerox printer driver. It automatically checks the printer status when you send a print job. SimpleMonitor can check the paper size that is loaded into the trays, the status of the output tray, and the remaining amount of consumables, such as print cartridges.
Page 225 Managing the Printer Item Item to be configured Description Protocol Settings > E- Printer's E-mail Address, Select appropriate settings for sending and receiving e- mail mail. SMTP Server Address, SMTP Server Port Number, E-mail Send Authentication, Login Name, Password, SMTP Server Connection Status, POP3 Server Address, POP3 Server Port Number,...
Page 226 Managing the Printer Commands That Can Be Used in E-mail Text Use each command according to the following rules: ■ Prefix all commands with “#”, and specify the #Password command at the top of the e-mail. ■ Command lines without “#” are ignored. ■...
Page 227: Checking Page Counts
Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the control panel. Three meters are available: Total Impressions, Color Impressions, and Black Impressions. The billing meter counts the number of pages printed properly. Single side print (including N-up) is counted as one impression, and 2-sided print (including N-up) is counted as two.
Page 228: Moving The Printer
Moving the Printer Moving the Printer CAUTION: The machine (only the main unit including consumables) weighs 41kg. Make sure to carry the ■ equipment by three or more persons. ■ When lifting the machine, face the front panel and firmly grip the recessed areas provided on both sides of the machine.
Page 229 Moving the Printer Disconnect the power cord, interface cable, and any other cables. WARNING: Never touch a power cord with wet hands. Danger of electric shock exist. It can cause electric shocks. Set the scan bar lock switch to the locked position. 11-11...
Page 230 Moving the Printer Remove any paper in the output tray and return the paper stopper to its original position. Remove any paper in the Tray 1 (MPT), and then close the front cover. Keep the paper wrapped and away from humidity and dirt. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray.
Page 231 Moving the Printer Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. After transporting the printer: ■...
Page 232: Index
Index Numerics automatically setting the printer’s IP address (Windows only), 4-6 2-sided printing, 5-21 available printer drivers, 4-10 automatic, 5-21 binding edge options, 5-22 selecting, 5-22 background color see images through thin paper activity report, 8-19 originals, 7-20 adding basic an individual, 8-6 copying, 6-2 individual speed dial entry, 8-6...
Page 233 Index cleaning tray settings, 9-6 printer, 11-2 copy printer exterior, 11-2 2-sided copies, 6-5 printer interior, 11-2 basic settings, 6-3 clearing basics, 6-2 faxes, 8-17 black-and-white, 6-3 collating, 6-2 centering the image, 6-10 copies, 6-12 collating copies, 6-12 color color, 6-3 adjusting for thin paper originals, 7-20 default settings, 9-4 selecting for scanning, 7-18...
Page 234 Index delay sending a fax, 8-13 options, 10-29 DHCP enabling AutoIP on the printer, 4-7 enabled by default, 4-6 enabling DHCP on the printer, 4-7 enabling on the control panel, 4-7 envelopes, 5-26 enabling with CentreWare IS, 4-7 guidelines, 5-26 manually setting the printer’s IP printing from Tray 1 (MPT), 5-28 address, 4-8...
Page 235 Index lightening/darkening the image, 8-13 importing into an application, 7-15 problems receiving, 8-22 lightening or darkening, 6-6 quick method, 8-4 placing several on one page, 6-9 selecting options, 8-12 setting color mode, 7-18 selecting the original type, 8-12 individual setting resolution, 8-12 adding a speed dial entry, 8-6 solving fax problems, 8-20 fax directory, 8-6...
Page 236 Index selecting using the alphanumeric meters keypad, 8-4 total page counts, 11-9 loading paper modes Tray 1 (MPT), 5-9 Output Quality, 6-12 Trays 2-3, 5-12 power saver, 2-10 Local Area Network (LAN), 4-6 modifying the IP address using long paper, 5-39 CentreWare IS, 4-9 moving printer, 11-10...
Page 237 Index original type exiting, 2-10 specifying for scanned images, 7-19 pre-printed paper, 5-9 originals print quality printed on thin paper, 7-20 problems, 10-18 output print status adjusting copies, 6-12 checking, 2-11 Output Quality modes, 6-12 printer address book Address Book Editor, 3-3 changing or modifying the IP address paper using CentreWare IS, 4-9...
Page 238 Index Status Messenger, 11-6 printing recycling supplies, 11-4 2-sided, 5-22 report automatic 2-sided, 5-21 activity report, 8-19 binding edge options, 5-22 dial directory report, 8-19 custom paper fax transmission report, 8-16 with PCL driver, 5-40 group directory report, 8-19 with PostScript driver, 5-40 pending jobs report, 8-19 custom size or long paper, 5-39 printing a fax report, 8-19...
Page 239 Index scan resolution, 7-19 speed dial setting color mode, 7-18 adding an individual entry, 8-6 setting image file type, 7-20 Status Messenger specifying original size, 7-20 checking printer status, 11-6 specifying the document type, 7-19 commands, 11-8 suppress background color, 7-20 configuring, 11-6 to email, 7-11 supplies...
Page 240 Index fax problems, 8-20 receiving faxes, 8-22 sending faxes, 8-21 technical support, 2-12 TWAIN driver Macintosh importing scanned images into applications, 7-17 Windows scanning images into applications, 7-15 two-sided printing, 5-21 automatic, 5-21 binding edge options, 5-22 selecting, 5-22 unacceptable paper and media, 5-5 usage guidelines paper, 5-3 USB, 4-4...

Fuji Xerox DocuPrint C3290 FS User Manual

1 Printer Information

2 Printer Features

3 Printer Management Software

4 Network Basics

5 Printing Basics

6 Copying

7 Scanning

8 Faxing

9 Using the Control Panel Menus and Keypad

10 Troubleshooting

11 Maintenance

Index

Quick Links

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Summary of Contents for Fuji Xerox DocuPrint C3290 FS