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16 Problem Solving
Image quality is not good.
A 1 page received
document is split into
multiple pages.
16
454
No
Cause
Action
Cause
No
Action
Cause
Action
Cause
Action
Cause
Action
The document is not loaded correctly at the sender's
machine.
Ask the remote station.
Note
• Poor output quality may be caused by the
remote machine.
The drum cartridge is damaged.
If the copied image quality is also poor, replace the drum
cartridge.
Refer to "Replacing Drum Cartridges [A1], [A2], [A3],
and [A4]" (P.413).
Is the sender's document scanner portion clean?
Ask the remote station.
Note
• Poor output quality may be caused by the
remote machine.
Sender's resolution is too low.
Ask the remote station.
Note
• Poor output quality may be caused by the
remote machine.
During scanning on the sender's side, for some reason the
document was scanned large.
Auto Reduce on Receipt and Border Limit can be
combined on the machine for when documents, like those
described in the items on the left, are received. Depending
on the combination, a received document prints in the
following ways.
Auto Reduce
Receive
Auto Reduce
Document
Page Split
Received
Border Limit
The document is
automatically
When border
reduced and
limits are
printed as one
not exceeded
page.
When border
The document is printed at the
limits are
same magnification on separate
exceeded
pages.
Refer to "Border Limit" (P.305), or "Auto Reduce on
Receipt" (P.305).
Auto Reduce
No Documents
Received
The portion that
exceeds the set
page size is cut
off and the
document is
printed.
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