Receiving Trouble - Fuji Xerox Document centre C360 User Manual

Receiving Trouble

Describes solutions when unable to receive.
Is anything wrong with the
telephone line?
Is the operation correct?
Cause
No Action
Cause
Action
Cause
No Action
Cause
Action
Cause
Action
Cause
Action
Cause
Action
Cause
Action
Cause
Action
The telephone line is not correctly connected.
The printer has multiple telephone line inputs. If the wrong
input is used, then transmission will fail. When the correct
input is used, you are able to make phone calls with the
[On-hook] feature.
There is an error with the telephone line.
Use a regular phone to test whether you can make phone
calls. If no calls can be made, then there is a problem with
the phone line, not the printer.
Power is OFF.
Unable to receive if the printer is not powered on. Turn the
power on.
Paper is not set.
When paper is not set in the machine, received documents
cannot be printed.
Paper jam
View the touch screen and remove the jammed media.
The System Administration mode is on.
When the machine is in System Administration modes,
faxes cannot be received. Exit the System Administration
mode.
A receive password is configured.
When a receive password is configured, receive and
polling can be performed only for senders who provide a
correct receive password as an F Code.
The machine is set to Manual Receive.
Perform manual receive, or reconfigure to auto receive.
Refer to "Fax Receiving Mode" (P.373)
The machine is set to Manual Send.
When using a FAX data service, change the receive
setting to Manual Receive in the On-hook or Off-hook
screen, enter a data code, and then press the <Start>
button.
Trouble during Fax
16
453