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Symptoms
Unable to print,
Is a message displayed on
or
the touch screen?
unable to copy.
When the machine is
connected to a personal
computer by a parallel
interface, the personal
computer does not support
bi-directional
communications.
Insufficient memory?
Is the printer mode [Offline]? Press the <Machine Status> button and
Is the power cord
disconnected from the
machine or the rear of the
rack?
<Online>
Is the interface cable
indicator does
disconnected?
not light even
though you
instructed it to
print.
Is the personal computer's
environment correctly set?
Is the required interface
set?
Printing is not
Is paper of the size
performed even
specified for printing loaded
though printing
on the tray?
was instructed
on Tray 5
(bypass).
Check
Follow the instructions displayed to solve
the problem.
The default setting for bi-directional
communications on the machine is
[Enabled]. Printing is possible when the
personal computer supports bi-directional
communications. In this instance, set bi-
directional communications to Disabled on
the touch screen and print again.
For information about Network Settings, refer
to Network Administrator Guide.
Set the [Print Mode] to [Speed Priority], try
printing again using [Ensure Printing],
decrease the number of open ports,
increase the print page buffer, or increase
by adding on 128 MB memory.
Refer to "Allocate Memory" (P.290).
Note
confirm the [Printer Mode] in the [Machine
Status] screen. If [Printer Mode] is [Offline],
select [Online] in the [Printer Mode] screen.
Turn the power switch off and then firmly
plug in the power cord. Then turn the
power switch on.
Refer to "Power On / Off" (P.36).
Turn the power switch off, unplug the
power cord from the power outlet, and
check the interface cable connection.
For information about Network Settings, refer
to Network Administrator Guide.
Check the print driver and other
environment settings on the personal
computer.
Check the status of the interface port in
use.
For information about Network Settings, refer
to Network Administrator Guide.
Follow the instructions displayed to load
paper of correct size and instruct it to print
again.
Refer to "Loading Paper in Tray 5 (Bypass)"
(P.233).
Machine Trouble
Remedy
• When there is insufficient memory,
the port setting is automatically
reset to [Stop] and the machine is
restarted.
• For information about adding on
memory, contact our Customer
Support Center.
16
433
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