Dlc Not Ringing For Incoming Calls - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System

DLC Not Ringing for Incoming Calls

DLC Not Ringing for Incoming Calls
Possible Cause 1:
Possible Cause 2:
The Do Not Disturb feature is turned on.
What to do: Check the green light next to the programmed
Do Not Disturb button to determine whether Do Not Disturb
is turned on.
• If the green light is on, then Do Not Disturb is turned on.
Press the button to deactivate the feature and to turn
the light off. Finally, check whether incoming calls ring
at the console. If they do, you have solved the problem.
If not, go to Possible Cause 2.
• If the green light is not on, then Do Not Disturb is not
turned on; go to Possible Cause 2.
The Ring Timing setting of the Ringing Options feature for
the extension is programmed for No Ring or Delayed Ring.
What to do: Use centralized telephone programming to
check the Ringing Options setting for the extension and each
line (see Chapter 4 in System Programming ).
• If the Ringing Options setting for one or more lines is
No Ring or Delay Ring, change the setting to
Immediate, if appropriate. Finally, check to see whether
incoming calls ring at the console. If they do, you have
solved the problem. If not, go to Possible Cause 3.
• If the Ringing Options setting is Immediate, go to
Possible Cause 3.
Issue 1
April 1999
112