Night Service Not Working - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System

Night Service Not Working

Night Service Not Working
NOTE:
Be sure to change the system time appropriately when Daylight
Savings Time starts and when it ends. System time affects the
functioning of several system features, including Automatic Backup,
Night Service, Station Message Detail Recording (SMDR) reports,
stand-alone Auto Attendant systems, voice mail, and Reminder
Service.
In Release 4.1 and later systems, Night Service with Coverage Control
affects the status of voice mail coverage for extensions with
programmed Coverage VMS Off buttons. If you are having problems
with this aspect of Night Service, see
on page
Possible Cause 1:
123, beginning with Possible Cause 3.
The system time and/or day may be set incorrectly.
What to do: Use system programming to check the setting
of the system time and date (see Chapter 3 in System
Programming ) or check the time at an MLX display
telephone.
• If the settings are incorrect, correct them and activate
Night Service again. If it is now working, you have
solved the problem. If not, go to Possible Cause 2.
• If the settings are correct, go to Possible Cause 2.
"Calls Not Going to Voice Mail"
Issue 1
April 1999
120