Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference page 150

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System
Recall/Switchhook Does Not Work
Possible Cause 2:
Possible Cause 3:
The line may not have custom calling features.
What to do: Check with the central office.
• If there are custom calling features, obtain instructions
on the use of the features and the Recall timing.
• If there are no custom calling features, go to Possible
Cause 3.
The telephone may be defective.
What to do: Test the telephone by replacing it with a similar
telephone that you know is working properly. Program the
buttons as appropriate.
• If the problem is resolved on the replacement
telephone, then replace it with the original telephone
and check again. If the problem persists on the original
telephone, then the original telephone may be
defective. Call the Lucent Technologies Helpline at
1-800-628-2888 (consultation charges may apply).
• If the problem persists on the replacement telephone,
there may be a problem with the system wiring or the
control unit. Call the Lucent Technologies Helpline at
1-800-628-2888 (consultation charges may apply).
Issue 1
April 1999
138