Assigning Qcc Queue Priority Level; Adding Optional Operator Features - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Managing the System
Managing Telephones

Assigning QCC Queue Priority Level

Use this procedure to assign QCC queue priority level values (1 to 7) to each
loop-start, ground-start, and automatic-in tie trunk in your system. The value
assigned determines the order in which calls are sent to the QCC operator
positions. Call priority 1 is the highest priority, and 7 is the lowest priority. The
default value is 4.
Console Procedure
PC Procedure

Adding Optional Operator Features

In Hybrid/PBX mode, you can add the following features to the DLC and/or QCC
operator positions.
• You can add Operator Hold Timer to both the DLC and QCC operator
positions.
• You can add DLC Operator Automatic Hold to DLC operator positions only.
• You can add the following features to QCC operator positions only:
To program a single line/trunk:
LinesTrunks More
Dial priority level (1 to 7)
mode
Dial trunk no.
Enter
To program a block of lines/trunks:
LinesTrunks More
Dial priority level (1 to 7)
lines
Toggle LED on/off
To program a single line/trunk:
Select entry mode
To program a block of lines/trunks:
Select block of lines
on/off
QCC Prior
Enter Select entry
Exit Exit
QCC Prior
Enter Select block of
Enter Exit Exit
Type priority level (1 to 7)
Type trunk no.
Type priority level (1 to 7)
Toggle letter G
Issue 1
April 1999
65