Troubleshooting The System; Overview - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0 MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119 System Manager's Quick Reference

Troubleshooting the System

Overview

4
Troubleshooting the System
Overview
This chapter provides procedures for solving the most common problems that
you may encounter with the system. You may be able to resolve a problem
quickly and easily by following the appropriate steps.
For information about troubleshooting data and video communications, see the
Data/Video Reference. For more information about troubleshooting a Computer
Telephony Integration (CTI) link, see the PassageWay Telephony Services
Network Manager's Guide .
NOTE:
Release 6.0 and later systems (Hybrid/PBX mode only) support private
connections between MERLIN LEGEND Communications Systems
and a DEFINITY Enterprise Communications Server (ECS) or
DEFINITY ProLogix Solutions systems using private networks or the
public switched telephone network. This aspect of the system is not
covered in this guide. For complete troubleshooting information, see
the Network Reference .
It is helpful to have the Feature Reference , System Programming , and system
planning forms on hand to perform some procedures. If the procedure involves
using system programming or centralized telephone programming to check a
system or feature setting, the troubleshooting procedures indicate where in
System Programming you can find the programming steps.
You should also have available the System Information Sheet from the front of
this guide.
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