Programming For Position Busy Backup; Connecting Auxiliary Equipment - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Managing the System
Managing Telephones
NOTE:
If you want unanswered calls to proceed to voice mail, lengthen the
return ring setting.
Console Procedure
PC Procedure

Programming for Position Busy Backup

Use this procedure to designate or remove the calling group to provide the
backup position for the QCC queue. The specified calling group receives
incoming calls when all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for
individual QCC operator positions. The calling group designated as the QCC
queue backup serves as the backup for the Remote Access feature and as
backup when the QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
Console Procedure
PC Procedure

Connecting Auxiliary Equipment

This section provides procedures to program line/trunk or extension jacks used
for auxiliary equipment and applications—for example, a music source for
Operator Queued Call
Ring Drop
Dial no. of rings (1 to 15)
15)
Operator Queued Call
Backup
Drop Dial ext. number
Delete Exit
number
or
Return
Enter Exit
I
+ Type no. of rings (1 to
More
or
Enter
Exit
I
+
Issue 1
April 1999
73
Exit
QCC
Type ext.