Programmed Button Fails - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System

Programmed Button Fails

Programmed Button Fails
NOTE:
Extension programming is not stored in the telephone itself; therefore,
if you move a telephone to a different extension, the programming for
the previous telephone at that extension remains in effect. The
extension must be reprogrammed as appropriate.
Possible Cause 1:
Possible Cause 2:
The programmed button may be incorrectly programmed or
may not be programmed at all.
You can check the programming of a button at an MLX
display telephone by first pressing the Inspct button and then
the line button.
What to do: Use centralized telephone programming to
check the programming for the telephone's buttons (see
Chapter 4 in System Programming ).
• If the programming is incorrect, reprogram it. Try to use
a programmed button. If the button works, you have
solved the problem. If not, go to Possible Cause 2.
• If the programming is correct, go to Possible Cause 2.
The telephone may be defective.
What to do: Test the telephone by replacing it with a similar
telephone that you know is working properly. Program the
buttons as appropriate.
• If the programmed button works properly on the
replacement telephone, then replace it with the original
telephone and check again. If the programmed button
on the original telephone still fails, then the original
Issue 1
April 1999
134