Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference page 134

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System
Night Service Not Working
Possible Cause 5:
What to do: Check that the green light next to the Night
Service button at each console is lit.
• If Night Service now works, you have solved the
problem.
• If Night Service is still not working and yours is a
Release 4.1 or later system, go to Possible Cause 5.
• If Night Service is still not working and your system
release is prior to 4.1, call the Lucent Technologies
Helpline at 1-800-628-2888 (consultation charges may
apply).
Lines may not be programmed as part of a Night Service
Group. Night Service lines do not have to appear on
operator consoles, and lines on operator consoles are not
automatically part of that operator's Night Service Group;
they must be assigned.
What to do: Check the Night Service line assignments,
following the instructions for "Night Service Group
Assignment" in the "Labeling" section of Chapter 3 in System
Programming , or in
Assignments" in Chapter 2
• If the lines are correctly assigned, call the Lucent
Technologies Helpline at 1-800-628-2888 (consultation
charges may apply).
• If the lines are not assigned, program them as
members of a Night Service group. If Night Service now
works, you have solved the problem. If Night Service
still does not work, call the Lucent Technologies
Helpline at 1-800-628-2888 (consultation charges may
apply).
"Revising Night Service with Group
of this quick reference.
Issue 1
April 1999
122