System Information - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

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MERLIN LEGEND
Communications System Release 7.0
System Manager's Quick Reference
System Information Sheet
If you have a problem with your system, you may be able to resolve it quickly and easily by
following the appropriate troubleshooting procedure in this guide. If the problem persists or is
not listed in this guide, call the Lucent Technologies Helpline at 1-800-628-2888 for further
assistance; consultation charges may apply.
When you call the Helpline, the Lucent Technologies representatives can better help you if
you have available the following system information and troubleshooting information. Also,
obtain system planning Form 2a, System Numbering: Extension Jacks, and
Form 2c, System Numbering: Line/Trunk Jacks.

System Information

Company Name (as on equipment order)
Account Number (if known)
Customer Identification Number
Main Listed Telephone Number (for this
location)
Lucent Technologies Contact Name and
Telephone Number
Troubleshooting Information
Type of equipment experiencing the problem (for example, MERLIN LEGEND
Communications System, MERLIN LEGEND Mail, or a particular system component).