System Manager's Quick Reference 555 - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0

System Manager's Quick Reference 555-670-119

Troubleshooting the System
Cannot Transfer Call after Answer on an Outside Line
Possible Cause 2: The telephone may be defective.
What to do: Test the telephone by replacing it with a similar
telephone that you know is working properly.
• If the replacement telephone can transfer a call, then
replace it with the original telephone and check again. If
the original telephone still cannot transfer a call, then
the original telephone may be defective. Call the Lucent
Technologies Helpline at 1-800-628-2888 (consultation
charges may apply).
• If the replacement telephone cannot transfer a call,
there may be a problem with the system wiring or the
control unit. Call the Lucent Technologies Helpline at
1-800-628-2888 (consultation charges may apply).
Issue 1
April 1999
119