Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference page 133

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System
Night Service Not Working
Possible Cause 2:
Possible Cause 3:
Possible Cause 4:
If the system has Night Service with Time Set, the start and
stop time or day of week may be set incorrectly (see Chapter
3 in System Programming ).
What to do: Use system programming to check the settings
for the Night Service with Time Set daily start and stop times.
• If the settings are incorrect, correct them and activate
Night Service again. If it is now working, you have
solved the problem. If not, go to Possible Cause 3.
• If the settings are correct, go to Possible Cause 3.
The Night Service button may be programmed incorrectly at
one or more DLCs.
What to do: Use centralized telephone programming to
check that the button on the DLC operator console is, in fact,
programmed for Night Service (see Chapter 4 in System
Programming ); or, at the DLC, press the Inspct button and
then the programmed Night Service button.
• If the Night Service button is not programmed, program
it and activate Night Service again. If it is now working,
you have solved the problem. If not, go to Possible
Cause 4.
• If the Night Service button is programmed correctly, go
to Possible Cause 4.
If the system has more than one operator console and the
night destination is a voice mail system, one of the consoles
may not have Night Service on.
Issue 1
April 1999
121