Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference page 119

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System
Difficulty Making Outside Calls
Possible Cause 9:
button and dial 760, then press the DSS button for the
extension.
Change the console back to normal operator status by
pressing the Feature button and dialing 32 , then
pressing the Drop button. Try again to make an outside
call. If you can, you have solved the problem. If you
cannot, go to Possible Cause 9.
• If the light is off, change the console back to the normal
operator position by pressing the Feature button and
dialing 32, then pressing the Drop button. Go to
Possible Cause 9.
The telephone may be defective.
What to do: Test the telephone by replacing it with a similar
telephone that you know is working properly.
• If the replacement telephone can make outside calls,
then replace it with the original telephone and check
again. If the original telephone still cannot make outside
calls, then it may be defective. Call the Lucent
Technologies Helpline at 1-800-628-2888 (consultation
charges may apply).
• If the replacement telephone cannot make outside
calls, there may be a problem with the system wiring or
the control unit. Call the Lucent Technologies Helpline
at 1-800-628-2888 (consultation charges may apply).
NOTE:
If you are dialing an outside number on a private-networked
system, the problem may be that the PRI PSTN outgoing
tables are not programmed correctly. See the Network
Reference for details.
Issue 1
April 1999
107